Baylham Care Home

The care shown to residents was excellent. The home benefits from very committed and professional staff and the needs of the residents are paramount.

Overall, there is a good feeling as you enter the building and this permeates throughout the care centre.

I am so grateful to all the nursing staff the carers and management for all their help in caring for my wife, I am lost for words.

The care home is always clean, neat and tidy.

I liked the décor - there was always something to look at and many unusual things. All the staff were very kind and helpful.

We were always welcomed on our daily visits, including with her great-grandson and always informed how things were going.

My mother was resident in Baylham Care Centre for just over a year. She was confined to bed but she was cared for to the best of their ability for which I thank all the staff. The food was lovely and she enjoyed her fried breakfasts and fish and chips. Although in a lot of pain with her legs the staff were always on hand to help with this. At a very difficult time for all the family they were always there to talk to and advice. Many thanks.

Thanks to all of you for looking after her.

High dependency care is difficult and demanding but the staff approach it with humour and warmth. They are a great team and I commend them to any other families looking for a safe home for their loved ones.

The staff's commitment to maintaining residents' dignity shines out across all aspects of the care provided. Over the years, as her care needs changed, I have always been consulted with and been part of the care plans in place for mum, at all times recording and acting on what was important to her as an individual was very well considered.

Very good care given by all. Happy and safe home. Activities care was excellent.

Baylham Care Centre is a warm caring home that treats its residents with respect and dignity. All strands of the team build good positive relationship with those they are caring for. As a relative, I had complete peace of mind that my mother was safe and well cared for.

I simply don't have the words to put across the essence of Baylham and it's staff. The whole must start with the manager who maintains the simply unbelievable standards in every aspect of the place. Mum (who suffered from Alzheimer's) was, very unexpectedly, only there for a few days before she died but, despite the fact that she had been happy where she was previously, in those few days was happier than I have seen her in a very long time. Each and every member of staff we encountered from those we met on our very first visit when we looked around to the four lovely staff who sat with her at the end were simply amazing. Such care, gentleness, dedication, humour, understanding, patience and dedication. I have absolutely no hesitation in saying to anyone 'Just choose Baylham, you won't regret it!'

My Gran was at Baylham for three days before we sadly lost her. Her days here were some of the happiest she had had in recent years. The staff were outstanding in every way and we could not have wished for her to be in a better and happier in her unexpected final days.

High standards of cleanliness.

Would not hesitate to recommend the Baylham Care Centre to all and sundry.

I would recommend this care home to anyone. Not only did my sister-in-law receive the best possible care they looked after me as well, knowing how difficult some visits were.

My husband was the first to reside at Baylham and because of the staff friendliness and good management, I decided that it would be a good choice for my mother in law who is now 101 years old. I am POA (power of attorney) for both of them. When a family friend who I have known all of my life needed care. I recommended Baylham to my cousin (he is her POA0 I visit 6 days a week and feel like a staff member.

Baylham Care Centre provided such a high standard of care, support and medical expertise for my father that the last six months of his life were spent in peace and contentment. His mood was so balanced and despite his dementia and end-stage cancer, the environment that is provided at Baylham Care Centre meant he spent his last days surrounded by love and we are truly grateful.

During March, my wife was in the final stages of Alzheimer's. She had been in Baylham for almost two years and, as expected, went continually downhill. My wife in the last month or two, could not easily swallow liquids or food, yet with the persistence and help of the carers, she was able to receive sustainable amounts. Towards the end, she would only take food or drink from one carer. That carer put in extra time on her own to take care of her.

Previous to March, she would refuse the services of the hairdresser that came to Baylham. Another carer who my wife knew, took it upon herself to cut and shape her hair. There were many other staff members who went out of their way to help my wife.

The staff at BCC (Baylham Care Centre) are excellent, and part of that excellence comes from the motivation provided by the manager, who is great at team building. While I am saddened that the Alzheimer's has now claimed another victim, I'm happy that my wife had the best care she could possibly have received.