Baylham Care Home

Every time I visit my Granny, I am touched by the friendly and personal approach that Baylham Care Home has, to caring for their residents. The staff are kind and approachable and always happy to give progress reports in person or by telephone. Granny is very happy at the care home and extremely well cared for in a bright and homely environment.

I have visited my grandmother on numerous occasions. The car park has always had ample room for parking, the reception is easy to find. Greeted by a very pleasant receptionist who will let you in once you've introduced yourself (the doors are locked for obvious reasons).

The staff are very friendly and helpful, the rooms are clean, the food is good and the grounds and vista are very pleasant. It was a big move for my grandmother but she has thoroughly enjoyed her stay at the care home and made many new friends. That's all you can ask for really.

Just to say that this is an absolutely wonderful place, it is clean, smells clean and the staff are absolutely lovely - nothing is too much trouble. They love mother and mother loves them and that means everything to us.

I have been to visit my granny on numerous occasions and have always been pleased with the care she is receiving. It’s great that her room has some of her furniture in it to keep surroundings familiar. All the staff I have met have always been very helpful and very kind. It can’t be an easy environment to work in but the staff make it look easy.

Excellent all round!

Baylham is an exceptional care home with exceptional carers. My mum has always had the most fantastic care and has always been cared for with respect and dignity. The surroundings are lovely and it really does offer a very 'home-like' feel. I couldn't be happier with the care my mum has received and I have felt very lucky to know that she has been surrounded by carers who go above and beyond.

I found the staff most friendly and experienced carers, helpful at all times. Attentive and courteous.

I could not fault the standard of care my husband, an Alzheimer's patient, received from every member of staff he came into contact with be it the nurses, carers, housekeeping or kitchen staff... They all treated him with the utmost respect, patience and love.

My husband's aunt and uncle, aged 93 and 92, needed to go into care suddenly a year ago. I visited 10 care homes in 2 weeks. Baylham was my 2nd visit and I was met (unannounced visit) by the manager, Sandi, on arrival. I then had a tour of the home and everything was very well explained, not in a pushy way, with great pride of the dementia unit.

The residents are extremely well cared for by the staff, who are happy and interactive with all the residents. I knew immediately that this was the ideal place for our relatives. A full year on, they are happy and settled. It was not easy for them or us but with great patience and understanding, Baylham has created a lovely new home for them.

Outstanding care home.

My Mum was admitted in a very poor state of health after illness and from the very first minute they made her welcome and as comfortable as possible. Their prompt action in calling the doctor when they felt she needed it probably saved her life and after a brief stay in the hospital, she returned to Baylham and I can now relax in the knowledge that she is well cared for. From hardly being able to sit, she is now walking with a frame. She is happy and content. The staff are so kind and caring and deal promptly with any requests. The atmosphere of the home is amazing, there are lots of activities for those that want to join in, celebrating Easter, Mothers Day and Chelsea flower show to name but a few. And if she wants so stay in her room, that's fine too as the staff are always popping in and out so she never feels alone.

My daughter (a stroke victim) is a resident at Baylham Care Centre since November 2016 has always been treated with love and respect, but on mothers day the staff went above and beyond normal care standards. Her three children and myself were cosseted and spoilt alongside her all day long. From the wonderful greeting as soon as we walked through the door. The lovely home cooked lunch and beautiful table setting we all shared. The mothers day activities the home provided and the wonderful surprise of a mother's day card and flowers for me courtesy of the carers because they knew that my daughter could not provide them for me. Caring, loving and thoughtful in the extreme. A wonderful home.

All in all, a good place for my mum to spend her final years.

My brother, who lives in Canada came over for a week when it was Mum's birthday, and when he returned to Canada he e-mailed me to say he got back safely and said 'thanks for finding Mum such a nice place'. This says it all. Would thoroughly recommend Baylham Care Centre to anyone.

Mother and family highly recommend Baylham Care Centre.

Mum was moved to Baylham after developing dementia with anxiety and paranoid issues. The staff and home have helped to significantly reduce these issues and mum is much happier.

We can't find anything wrong and can't wait to come in for daycare. We come 2 days a week and would love to come more. Everyone is just lovely.

Baylham Care Centre gave excellent care to my cousin. I felt that she was always treated with respect. All the staff seemed to be involved with care of residents, and it was well-staffed. I often sat quietly and observed staff behaviour and never had any concerns about their treatment of residents. My cousin received end of life care at Baylham, after a severe stroke. In her last few days she was treated with love and dignity.

Mum spent four weeks at Baylham Care Centre, after a period of ill health, partly at home and partly in hospital. On her arrival, she was given every comfort, both physically and mentally, which continued throughout her stay. Staff were all so kind, caring and friendly, to patients and family alike, and their dedication could not be faulted.