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Baylham Care Home

Upper Street, Baylham, Ipswich, Suffolk IP6 8JR
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Baylham Care Home, Ipswich
Baylham Care Home, Ipswich
Baylham Care Home, Ipswich

Welcome to Baylham Care Home, where expert-led nursing care is provided in a compassionate and supportive environment. Surrounded by countryside in the peaceful village of Baylham, the home offers specialised care. Services range from residential care to support for those with complex care needs.

The experienced team is dedicated to delivering personalised care that promotes comfort, fulfilment, and dignity within a nurturing environment where residents can feel truly at home. Baylham...  

Care Provided by Baylham Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,395From £1,395
Residential Dementia CareFrom £1,395From £1,395
Nursing CareFrom £1,395From £1,395
Nursing Dementia CareFrom £1,395From £1,395

All fees are subject to a full assessment

Contact Baylham Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Donna Owen(Care Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages from 18 to 110

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (55)
  • Single Rooms with ensuite Wet Room (55)

Visiting

  • All visitors are welcome 24/7 and should sign in and out in the visitors book in reception.

Parking

  • Baylham provides on site parking with Disabled parking spaces

Baylham Care Home Reviews (79)

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9.3

Baylham Care Home has a Review Score of 9.3 (9.300) out of 10, based on 15 reviews in the last 2 years. Over all time Baylham Care Home has 79 reviews.

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Showing 79 reviews matching selected criteria
Review from Nicola P (Granddaughter of Resident) published on 14 March 2018 Submitted via Website
Overall Experience

Every time I visit my Granny, I am touched by the friendly and personal approach that Baylham Care Home has, to caring for their residents. The staff are kind and approachable and always happy to give progress reports in person or by telephone. Granny is very happy at the care home and extremely well cared for in a bright and homely environment.

Reply from Sandie Oxborrow, Registered Manager at Baylham Care Home
Dear Nicola,

Thank you for your lovely comments and for taking the trouble to add this review.

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Review from Henry M (Grandson of Resident) published on 14 March 2018 Submitted via Website
Overall Experience

I have visited my grandmother on numerous occasions. The car park has always had ample room for parking, the reception is easy to find. Greeted by a very pleasant receptionist who will let you in once you've introduced yourself (the doors are locked for obvious reasons).

The staff are very friendly and helpful, the rooms are clean, the food is good and the grounds and vista are very pleasant. It was a big move for my grandmother but she has thoroughly enjoyed her stay at the care home and made many new friends. That's all you can ask for really.

Reply from Sandie Oxborrow, Registered Manager at Baylham Care Home

On behalf of Everyone at Baylham Care Centre - Thank you very much indeed for your lovely feedback. It is always such a huge decision to move into a care home, we really hope we can make that transition as comfortable as possible.

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Review from Simon M (Son of Resident) published on 14 March 2018 Submitted via Website
Overall Experience

Just to say that this is an absolutely wonderful place, it is clean, smells clean and the staff are absolutely lovely - nothing is too much trouble. They love mother and mother loves them and that means everything to us.

Reply from Sandie Oxborrow, Registered Manager at Baylham Care Home

Dear Simon, On behalf of the Baylham Team, may I Thank you for your time and trouble in sending in this review. Such lovely comments and very much appreciated.

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Review from Tim M (Grandson of Resident) published on 14 March 2018 Submitted via Website
Overall Experience

I have been to visit my granny on numerous occasions and have always been pleased with the care she is receiving. It’s great that her room has some of her furniture in it to keep surroundings familiar. All the staff I have met have always been very helpful and very kind. It can’t be an easy environment to work in but the staff make it look easy.

Reply from Sandie Oxborrow, Registered Manager at Baylham Care Home
Thank you so very much for your feedback and comments.

We very much appreciate the time and trouble you have taken to write your review.

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Review from Justin R (Son of Resident) published on 14 March 2018 Submitted via Website
Overall Experience
What a fabulous care home! The carers are attentive and courteous.
My mum has felt at home and settled quickly when she arrived at Baylham Care Centre thanks to the support of the carers.
I have always felt welcome when I have visited my mum and it's nice to feel comfortable in the surroundings.

Excellent all round!

Reply from Sandie Oxborrow, Registered Manager at Baylham Care Home

Thank you so very much for your lovely comments, we very much appreciate your time to leave a review.

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Review from Nicki G (Daughter of Resident) published on 14 March 2018 Submitted via Website
Overall Experience

Baylham is an exceptional care home with exceptional carers. My mum has always had the most fantastic care and has always been cared for with respect and dignity. The surroundings are lovely and it really does offer a very 'home-like' feel. I couldn't be happier with the care my mum has received and I have felt very lucky to know that she has been surrounded by carers who go above and beyond.

Reply from Sandie Oxborrow, Registered Manager at Baylham Care Home
Dear Nicki
Thank you so much for your kind comments and feedback.

It has been our absolute pleasure to care for your mum and for you all to be part of our Baylham family.

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Review from John S (Husband of Resident) published on 1 December 2017 Submitted via Postal Card
Overall Experience

I found the staff most friendly and experienced carers, helpful at all times. Attentive and courteous.

Reply from Sandie Oxborrow, Registered Manager at Baylham Care Home

Thank you so much for taking the time to feedback John, We are very grateful.

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Review from S W (Wife of Resident) published on 1 December 2017 Submitted via Postal Card
Overall Experience

I could not fault the standard of care my husband, an Alzheimer's patient, received from every member of staff he came into contact with be it the nurses, carers, housekeeping or kitchen staff... They all treated him with the utmost respect, patience and love.

Reply from Sandie Oxborrow, Registered Manager at Baylham Care Home
Thank you very much for your feedback, it was our pleasure.
I will inquire further as to what we could do to improve your scores from Good to excellent.

Our aim is to constantly review and strive for excellence

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Review from Ann L (Niece of Resident) published on 31 August 2017 Submitted via Postal Card
Overall Experience

My husband's aunt and uncle, aged 93 and 92, needed to go into care suddenly a year ago. I visited 10 care homes in 2 weeks. Baylham was my 2nd visit and I was met (unannounced visit) by the manager, Sandi, on arrival. I then had a tour of the home and everything was very well explained, not in a pushy way, with great pride of the dementia unit.

The residents are extremely well cared for by the staff, who are happy and interactive with all the residents. I knew immediately that this was the ideal place for our relatives. A full year on, they are happy and settled. It was not easy for them or us but with great patience and understanding, Baylham has created a lovely new home for them.

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Review from D W (Daughter of Resident) published on 14 August 2017 Submitted via Postal Card
Overall Experience
Brilliant care home. Lovely, kind staff. They have made my mum very welcome and her care is second to none.

Outstanding care home.

Reply from Sandie Oxborrow, Registered Manager at Baylham Care Home
Dear Debbie

On behalf of all the team may I thank you so much for your lovely comments, they really do mean a great deal.

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Review from Wendy (Daughter of Resident) published on 27 June 2017 Submitted via Website
Overall Experience

My Mum was admitted in a very poor state of health after illness and from the very first minute they made her welcome and as comfortable as possible. Their prompt action in calling the doctor when they felt she needed it probably saved her life and after a brief stay in the hospital, she returned to Baylham and I can now relax in the knowledge that she is well cared for. From hardly being able to sit, she is now walking with a frame. She is happy and content. The staff are so kind and caring and deal promptly with any requests. The atmosphere of the home is amazing, there are lots of activities for those that want to join in, celebrating Easter, Mothers Day and Chelsea flower show to name but a few. And if she wants so stay in her room, that's fine too as the staff are always popping in and out so she never feels alone.

Reply from Sandie Oxborrow, Registered Manager at Baylham Care Home
Dear Wendy,

On behalf of all the Team at Baylham Care Centre I would like to thank you so much for your most lovely feedback. It really means a great deal to the team and our pleasure to care for your mum

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Review from Shirley J (Mother of Resident) published on 23 June 2017 Submitted via Postal Card
Overall Experience

My daughter (a stroke victim) is a resident at Baylham Care Centre since November 2016 has always been treated with love and respect, but on mothers day the staff went above and beyond normal care standards. Her three children and myself were cosseted and spoilt alongside her all day long. From the wonderful greeting as soon as we walked through the door. The lovely home cooked lunch and beautiful table setting we all shared. The mothers day activities the home provided and the wonderful surprise of a mother's day card and flowers for me courtesy of the carers because they knew that my daughter could not provide them for me. Caring, loving and thoughtful in the extreme. A wonderful home.

Reply from Sandie Oxborrow, Registered Manager at Baylham Care Home

Thank you so very much Shirley for your lovely comments, we really appreciate the time you have taken to write your review.

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Review from Alan T (Son of Resident) published on 23 June 2017 Submitted via Postal Card
Overall Experience
Comfortable and friendly care home, with professional staffing and an emphasis on client dignity and respect.
Varied themes and activities showed imagination to provide mental stimulation to residents.

All in all, a good place for my mum to spend her final years.

Reply from Sandie Oxborrow, Registered Manager at Baylham Care Home

We really appreciate your comments Alan, it was our pleasure to care for your mum.

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Review from Angela C (Daughter of Resident) published on 23 June 2017 Submitted via Website
Overall Experience
When I was looking for a nursing home for my mother - and I looked at a lot - Baylham Care Centre was streets ahead of the others. Most of the others were like hotels, and I thought I wouldn't want to live in a hotel and I don't think my mum would either.
Baylham is homely and the staff are so kind and helpful. My mum said sometime after arriving that I needn't look for anywhere else 'I like it here'.

My brother, who lives in Canada came over for a week when it was Mum's birthday, and when he returned to Canada he e-mailed me to say he got back safely and said 'thanks for finding Mum such a nice place'. This says it all. Would thoroughly recommend Baylham Care Centre to anyone.

Reply from Sandie Oxborrow, Registered Manager at Baylham Care Home
Dear Angela

Thank you so much for taking the time and trouble to write this review, we really appreciate your lovely comments.

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Review from Paul T (Son of Resident) published on 3 April 2017 Submitted via Postal Card
Overall Experience
My mother has just passed away after 4 and a half years at Baylham Care Centre. From moving into the home until passing away, my mother was treated to an excellent standard at all times by all staff.
The home is built to a very high standard and perfectly set-out. Communication to and from all parties has been superb and efficient. There have always been activities to be involved in. The home management and staff have been very supportive and approachable concerning bereavement and necessary arrangements.

Mother and family highly recommend Baylham Care Centre.

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Review from Alan P (Son of Resident) published on 31 March 2017 Submitted via Postal Card
Overall Experience

Mum was moved to Baylham after developing dementia with anxiety and paranoid issues. The staff and home have helped to significantly reduce these issues and mum is much happier.

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Review from Pete G (Resident / Service User) published on 27 March 2017 Submitted via Postal Card
Overall Experience

We can't find anything wrong and can't wait to come in for daycare. We come 2 days a week and would love to come more. Everyone is just lovely.

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Review from Helen H (Cousin of Resident) published on 23 March 2016 Submitted via Postal Card
Overall Experience

Baylham Care Centre gave excellent care to my cousin. I felt that she was always treated with respect. All the staff seemed to be involved with care of residents, and it was well-staffed. I often sat quietly and observed staff behaviour and never had any concerns about their treatment of residents. My cousin received end of life care at Baylham, after a severe stroke. In her last few days she was treated with love and dignity.

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Review from J S (Daughter of Resident) published on 21 March 2016 Submitted via Postal Card
Overall Experience

Mum spent four weeks at Baylham Care Centre, after a period of ill health, partly at home and partly in hospital. On her arrival, she was given every comfort, both physically and mentally, which continued throughout her stay. Staff were all so kind, caring and friendly, to patients and family alike, and their dedication could not be faulted.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 February 2026
Overall
Requires improvement
  • CaringRequires improvement
  • EffectiveRequires improvement
  • ResponsiveRequires improvement
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (2) & Events (0)

News
  • 20 Feb 2026

    What a wonderful day we had on Saturday 14th February as we celebrated Valentine’s with our “Spreading the Love” coffee morning here at Baylham! It was fantastic to see so...

  • 20 Nov 2025

    We’re delighted to share that the winner of the Kinly Care Christmas Card Competition is Thomas from Lower Farm Primary School! ?? His wonderful, festive design will feature on our...

Upcoming Events

There are no upcoming events for Baylham Care Home.

Awards / Recognitions (10)

  • 01 Feb 2018Recipient: Baylham Care Home
  • 29 Sep 2016Recipient: Baylham Care Home
  • 14 Nov 2014Recipient: Baylham Care Home

Accreditations

There are no accreditations posted yet for Baylham Care Home.

Meet the Team (1)

Donna Owen
Donna OwenJob Title:Care Home ManagerJoined: 2026

Donna Owen is the Care Home Manager at Baylham Care Home.

Donna brings a wealth of knowledge and leadership experience within the care sector. She is committed to delivering high-quality, person-centred care and ensuring residents are supported in a safe, welcoming, and well-led environment.

Donna works closely with residents, families, and staff to maintain strong communication and continuity of care. Her focus is on supporting the team, strengthening community life within the home, and ensuring residents feel comfortable, valued, and at home.

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