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Newcross Care Home - Avery Healthcare

378 Prestwood Road, Wolverhampton, West Midlands WV11 1RH
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Newcross Care Home - Avery Healthcare, Wolverhampton
Newcross Care Home - Avery Healthcare, Wolverhampton
Newcross Care Home - Avery Healthcare, Wolverhampton

Located in the serene suburb of Fallings Park, on Prestwood Road, Newcross Care Home in Wolverhampton has been an integral part of the local community for over seven years. The home provides considerate residential, respite and dementia care tailored to individual needs.

The architectural focal point of the building is its dome, adorned with art created by local students in collaboration with the renowned sculptor Michael Scheuermann. Numerous lounges facilitate...  

Care Provided by Newcross Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,150From £1,150
Residential Dementia CareFrom £1,200From £1,200

Residents are assessed on admission and the fees agreed

Contact Newcross Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Beverley Aldridge(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (56)
  • Couples/Companion Rooms (4)

Newcross Care Home - Avery Healthcare Reviews (155)

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9.7

Newcross Care Home - Avery Healthcare has a Review Score of 9.7 (9.742) out of 10, based on 16 reviews in the last 2 years. Over all time Newcross Care Home - Avery Healthcare has 155 reviews.

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Review from Alan H (Friend of Resident) published on 16 June 2026 Submitted via Postal Card
Overall Experience

Always a friendly welcome. Staff go above and beyond. The home is very clean and well looked after. The food looks lovely and there is always something to do. I am always offered a coffee when I come to visit. My friend is very happy.

Reply from Steve Evison, Home Manager at Newcross Care Home - Avery Healthcare

Thank you so much for your lovely review. We're delighted to hear that you always feel welcomed and that our team's efforts make a positive difference. Keeping the home clean, engaging, and comfortable is something we take great pride in, and it's wonderful to know your friend is happy here. We really appreciate you taking the time to share your experience.

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Review from Alison J (Daughter of Resident) published on 3 June 2026 Submitted via Website
Overall Experience
I would like to say a big thank you to Bev and the team at Newcross Care Home for the wonderful care offered to my Step Dad over the last few weeks. At what suddenly became a very stressful situation, we couldn't have asked for more support, not only for my Step Dad but for myself and my Sister. We urgently needed to find a respite bed and within 15 minutes of calling the home, Bev and Sian were standing on the door step. A very through assessment of needs was completed and a careful plan made for us to arrive at the home when the entertainer was there.
It was really great that we were able to walk away that day knowing he was safe and being well looked after.
The whole team have made him feel so welcome and have provided wonderful, caring support in what has been a very distressing time.
The environment is warm and welcoming, clean and homely. There are lots of activities and everyone encouraged to participate.

I'd like to rate it more than five stars!

Reply from Beverley Aldridge, Manager at Newcross Care Home - Avery Healthcare
Thank you very much for leaving this lovely review and i am so pleased we could assist to get your step father into the home so quickly to ease your difficult situation. We do appreciate the lovely feedback -Thank you

Bev

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Review from J A (Daughter of Resident) published on 3 June 2026 Submitted via Postal Card
Overall Experience

Mum was a resident at Newcross Care Home for 4 years and we have been very happy with care received throughout this time. In more recent weeks of her stay mum became very unwell and her needs became more demanding. The care remained excellent. staff were very attentive to mums needs and remained her advocate throughout. Family were extremely well supported throughout this time, always being made to feel welcome, kept up to date on all changes and encouraged to speak up on behalf of mum as a family we can honestly say we could not have asked for anything better.

Reply from Beverley Aldridge, Manager at Newcross Care Home - Avery Healthcare

Thank you so much for taking the time to leave this lovely review, it really is nice for staff to get these great comments - thank you Bev

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Review from P P (Resident / Service User) published on 2 April 2026 Submitted via Postal Card
Overall Experience

During my stay as a resident my experience was satisfactory.

Reply from Beverley Aldridge, Home Manager at Newcross Care Home - Avery Healthcare
Thank you for your review. If you ever have suggestions on how we could make the experience even better, we

would truly welcome your feedback.

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Review from V E (Sister of Resident) published on 29 January 2026 Submitted via Postal Card
Overall Experience

my brother has recently moved into New Cross care home and I could not be more delighted with how he has been cared for. I knew the moment, I stepped inside, that there was nowhere else that I wanted my brother to go. The care home is spotless, the staff are all amazing and my brother has been happily engaging in the activities. His room is more like a hotel room and there is a lovely, warm friendly vibe to this home. It is very reassuring to know that my brother is well cared for and happy.

Reply from Beverley Aldridge, Manager at Newcross Care Home - Avery Healthcare

Thank you for taking the time to review Newcross Care home, we are pleased your brother has settled in so well and i am sure he will continue to settle in and enjoy living here - Bev

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Review from Andrew L (Relative of Resident) published on 21 November 2025 Submitted via Postal Card
Overall Experience

Very welcoming. Staff are always happy to help us create a family 'picnic' when we visit.

Reply from Beverley Aldridge, Manager at Newcross Care Home - Avery Healthcare

Thank you taking the time to review Newcross care home and that the staff support you when you visit -Bev

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Review from C B (Niece of Resident) published on 21 November 2025 Submitted via Postal Card
Overall Experience

Very caring and pleasant staff - helpful with visits. My aunt loves the garden and the activities, especially exercise and singing. Thanks to Pam for organising lunch for us! First room on the street was noisy but her new one is nice.

Reply from Beverley Aldridge, Manager at Newcross Care Home - Avery Healthcare

Thank you for taking the time to review Newcross Care home i am pleased your aunt is happy in her new room - Thank you Bev

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Review from Royston R (Brother-in-law of Resident) published on 24 October 2025 Submitted via Postal Card
Overall Experience

I come here once a week to see my wife's sister. Always made to feel welcome, staff are always helpful, busy and professional.

Reply from Beverley Aldridge, Manager at Newcross Care Home - Avery Healthcare

Thank you very much for taking time to give us this lovely review we really appreciate it -Bev

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Review from Carl H (Friend of Resident) published on 10 September 2025 Submitted via Postal Card
Overall Experience

First impressions are always important. From the moment we arrived at Newcross Care Home, we felt welcomed and a lovely warmth from all the staff. Everyone is part of a big family, all looking out for each other. The home is clean and well organised. I genuinely believe it would be hard to find a better place. Thank you for all you are doing. Oh, one last thing, what a lovely meal arrangement you have, great food in a lovely setting, it's like a 5 star restaurant.

Reply from Beverley Aldridge, Manager at Newcross Care Home - Avery Healthcare

Thank you for this lovely review we appreciate the kind words and I am pleased your friend has settled into the home, and thank you and your lovely family for the support you have shown by attending our events - Bev

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Review from Doreen C (Respite Resident) published on 10 September 2025 Submitted via Postal Card
Overall Experience

I have never been in a care home before I have no idea what to expect. But other than that I have enjoyed it very much, I love everyone there, all kind.

Reply from Beverley Aldridge, Manager at Newcross Care Home - Avery Healthcare

We were very happy to receive your review I know you were worried about your emergency stay and so pleased you had such a good experience that you know want to move in permanently

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Review from L F (Daughter of Resident) published on 24 June 2025 Submitted via Postal Card
Overall Experience

My mum is in respite care due to ill health and me struggling to cope with her in her own home. From our first visit to look round & every step of the way in her first 3 weeks I have felt mum is safe & receiving excellent care & support. She struggled to settle initially but the kind & caring staff & activities have helped her adjust. We have done choir practice, juice tasting & garden club together, she has taken up art again & her first trip out to a local park for a picnic was a big success. I feel so much more relaxed knowing she is in safe hands. I can now spend quality time with mum rather than responding to crisis after crisis ( I feel Newcross Care Home is caring for me too) This was demonstrated by a recent call from mum when she thought she had taken a turn for the worse. The carer I spoke to was kind, caring & reassuring & I recognised her voice on the phone & trusted her judgement implicitly. All was fine. Thank you to the manager & her team.

Reply from Beverley Aldridge, Manager at Newcross Care Home - Avery Healthcare

Thank you for this lovely review and we appreciate you taking the time to complete this

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Review from P W (Daughter-in-law of Resident) published on 22 April 2025 Submitted via Website
Overall Experience
My Mother-in-Law has been a resident for four and a half years; we have always found her care to be of excellent standard with friendly, professional, approachable staff.

The last couple of weeks her health gradually declined & during her last 3 days the family took her bedside vigil in shifts. Still the staff were amazing, compassionate, respectful & so supporting of all the family. They definitely went above and beyond our expectations, we can't praise them enough.

Reply from Beverley Aldridge, Manager at Newcross Care Home - Avery Healthcare

Thank you very much for your kind review we do appreciate you taking the time to do this

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Review from Tina H (Daughter-in-law of Resident) published on 27 January 2025 Submitted via Website
Overall Experience

Just to say what a lovely day we had on the 18th January celebrating Mum's 91st birthday. We had a room which the staff decorated, and we were looked after very well. Mum had a lovely time with family and also a cake. We just wanted to say thanks for the love and care she receives. We really appreciate all you do. Thank you.

Reply from Jenna Hughes, Manager at Newcross Care Home - Avery Healthcare

Thank you for your lovely review and feedback. We were so pleased to be part of Mum's special day.

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Review from Suzanne R (Daughter of Resident) published on 17 October 2024 Submitted via Website
Overall Experience
My mom had a lovely visit from the mayoress last week.

I would like to thank all the staff who helped me organise the visit and make it a really special morning for my mom. Staff made the mayoress feel very welcome and were very happy to show her around and meet other residents.

Reply from Jenna Hughes, Manager at Newcross Care Home - Avery Healthcare

Thank you for your lovely words, comments and ratings. It was truly a lovely morning spent by all.

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Review from Jean C (Wife of Resident) published on 14 August 2024 Submitted via Website
Overall Experience

My husband will have been in the home 12 months this month and his care has been excellent. Nothing is too much trouble for the staff. They are friendly reassuring and professional, the home is like a 4-star hotel with lovely furnishings and decor and the residents' rooms are always clean. The home has a lovely welcoming atmosphere due to the friendliness of the staff and my husband gets on well with them all.

Reply from Jenna Hughes, Manager at Newcross Care Home - Avery Healthcare

Thank you for your lovely words, review and ratings.

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Review from Jeanette G (Daughter of Resident) published on 2 August 2024 Submitted via Postal Card
Overall Experience

On the sudden passing of my dear Mom, circumstances with Par made it too difficult to care for him alone at home. It is still so raw and heartbreaking, with the help and support of the care team the transition has been that much easier, they are absolutely amazing. The love they have shown to Par, giving him encouragement to remain independent as much as possible. I am in awe of them (Wow). It's like one big happy family there, they are always watching and vigilant. I have never had any concerns, well done to you all and a massive heartfelt thank you from me.

Reply from Jenna Hughes, Manager at Newcross Care Home - Avery Healthcare

Thank you so much for this lovely review, your beautiful comments and 5* ratings. We are all one big family at Newcross Care Home.

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Review from Kris B (Grandson of Resident) published on 24 July 2024 Submitted via Postal Card
Overall Experience

Very pleased, well looked after, staff are very good with her, can't say a bad word about anything. Rooms are very clean, she's very happy every time I visit, I can leave knowing she's in good hands. Overall I am very happy with Newcross Care Home.

Reply from Jenna Hughes, Manager at Newcross Care Home - Avery Healthcare

Thank you for your lovely words, 5-star ratings and comments.

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Review from Sarina B (Granddaughter of Resident) published on 24 July 2024 Submitted via Postal Card
Overall Experience

My nan receives excellent care, all the staff are amazing and always so kind to her. She always tells me how lovely the food is.

Reply from Jenna Hughes, Manager at Newcross Care Home - Avery Healthcare

Thank you for your lovely review and I will pass on the food comments to our head chef.

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Review from David G (Son of Resident) published on 10 July 2024 Submitted via Postal Card
Overall Experience

The care home is a pleasant environment, bright and clean. The staff are always pleasant and welcoming. There are always lots of activities for the residents.

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Review from P C (Daughter of Resident) published on 28 June 2024 Submitted via Website
Overall Experience

Staff are always very welcoming, they make you feel at home. They let you know if there are concerns or if things are needed for Mom. Mom loves it there. I want to move in myself. Thank you all you all do a great job.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 July 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (7) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

There are no upcoming events for Newcross Care Home - Avery Healthcare.

Awards / Recognitions (13)

Accreditations

There are no accreditations posted yet for Newcross Care Home - Avery Healthcare.

Meet the Team (4)

Beverley Aldridge
Beverley AldridgeJob Title:Home ManagerJoined: 2019

Hello, my name is Beverley, and I am delighted to be the Home Manager here at Newcross.

I have 40 years of experience within the healthcare sector and have achieved qualifications such as the Management level 4 Registered Manager's Award. Working in residential and nursing settings, my previous roles have been as an Operations Manager and a Nurse.

Within this time, I have shared many treasurable moments with the residents I have had the pleasure to meet along the way. One proud moment that has stayed with me throughout my career was when I was able to reunite one of my residents with their brother, who had lost contact and not seen each other for 15 years. To their surprise, they found out they had only been living a few miles apart the whole time.

I would best describe myself as someone who is very outgoing, warm and welcoming and always wanting the best for the home. I pride myself in providing a high-quality service to all residents ensuring they receive an exceptional level of care and have a fun, enjoyable life here at Newcross Care Home. In my spare time, I enjoy going on holiday, meeting with friends for meals out and spending time with my family.

Avery Healthcare, owners of Newcross, strives to be the best in care, providing high-quality services whilst offering its best support to managers and staff. Our home is truly unique as it reflects Birmingham’s rich cultural heritage with our diverse and happy community.

I look forward to welcoming you to Newcross.

Olivia Harris
Olivia HarrisJob Title:Deputy ManagerJoined: 2017

Olivia has been working in care since the age of 17. During her time, she has completed an NVQ level 2 and 3 Qualification in Health and Social care and has recently completed her level 4 in Leadership and Management.

Her passion for her role is seeing the residents happy, fulfilling their needs and wishes and promoting a good quality of life.

Wendy Harris
Wendy HarrisJob Title:Home AdministratorJoined: 2017

Wendy has been working within the Administration sector since leaving school so has many years of experience within the office environment.

Wendy ensures all service user financial accounts are well managed, and also deals with personnel and payroll.

Wendy has worked in the care sector for 9 years.

Judith Powell
Judith PowellJob Title:Head ChefJoined: 2012

Judith started a career in Catering after obtaining her City and Guilds qualification at Birmingham College of Food and Domestic Art.

Judith has a vast knowledge of catering in various environments. Since her commencement with Avery, she has been more passionate about making a difference to our residents by providing them with the best quality and nutritional dishes.

Judith has since achieved the National Care Award of Care Home Chef of the Year in 2015.

Frequently Asked Questions about Newcross Care Home - Avery Healthcare

What types of Care is Newcross Care Home - Avery Healthcare registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Newcross Care Home - Avery Healthcare have?

There are 56 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Newcross Care Home - Avery Healthcare?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Newcross Care Home - Avery Healthcare to the centre of Wolverhampton?

1.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Newcross Care Home - Avery Healthcare to verify any information. View our terms and conditions. Newcross Care Home - Avery Healthcare has an Enhanced Service -more info.