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Acer Court Care Home - Avery Healthcare

172 Nottingham Road, Nuthall, Nottingham, Nottinghamshire NG8 6AX
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The care my dad has received has been brilliant. The staff have been fantasticAlison H(Daughter of Resident/Service User)
Acer Court Care Home - Avery Healthcare, Nottingham
It is a lovely, clean home, with good food, lovely rooms, and care.Judith G(Daughter of Resident/Service User)
Acer Court Care Home - Avery Healthcare, Nottingham
Mum seems to have had a very positive experience and has only good things to say about the staffSue B(Daughter of Resident/Service User)
Acer Court Care Home - Avery Healthcare, Nottingham

Located next to Broxtowe Country Park in Nuthall, Acer Court offers professional and expert care for older people looking for residential care, dementia services or short-term respite care. Its sister home, Alder House is located next door.

The home specialises in dementia care and encourages physical activity and stimulating activities to keep residents engaged.

The care home offers activities and games, a hair salon, laundry, a greenhouse and potting shed, a minibus...  

Care Provided by Acer Court Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £950From £1,200
Residential Dementia CareFrom £1,000From £1,300

Contact Acer Court Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Gemma Wallbanks(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (78)
  • Single Rooms with ensuite Wet Room (77)

Visiting

  • The home are open to visitors 7 days a week and recommend avoiding mealtimes but this is not completely restricted and can still be accommodated in special circumstances.

Parking

  • Free parking available

Acer Court Care Home - Avery Healthcare Reviews (115)

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9.7

Acer Court Care Home - Avery Healthcare has a Review Score of 9.7 (9.677) out of 10, based on 17 reviews in the last 2 years. Over all time Acer Court Care Home - Avery Healthcare has 115 reviews.

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Showing 115 reviews matching selected criteria
Review from Angela T (Daughter of Resident) published on 30 June 2026 Submitted via Postal Card
Overall Experience

My mum has lived at Acer Court since February 2026 and she loves it. She feels safe and well looked after. She was able to bring some of her own furniture and belongings to make her beautiful furnished ensuite room seem like home. There is a family laundry and cleaning team which keep the whole place spotless. The food menu caters for all diet types with lots of variety and choice. The most important thing is the fantastic staff. They are all extremely warm, friendly and caring, making the whole place feel like one big family. It is a tremendous place.

Reply from Delana Stewart-Ridge, Deputy Home Manager at Acer Court Care Home - Avery Healthcare

I am glad to hear that you are happy with the home and the way in which we support your mum. Thank you for taking the time to leave us a review.

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Review from Brian N (Son of Resident) published on 30 June 2026 Submitted via Website
Overall Experience
Cannot praise the care at Acer Court enough.
The staff, the facilities, the service are outstanding and every memmer of staff truely cares.

My mother has been in there 4 months and the difference it has made to my her health and life is incredible.

Reply from Delana Stewart-Ridge, Deputy Home Manager at Acer Court Care Home - Avery Healthcare

Thank you for your review and I am happy to hear that you are happy with the way we support your mum. She is an amazing woman and we will continue to strive to give her the best quality of life.

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Review from S K (Son of Resident) published on 8 June 2026 Submitted via Postal Card
Overall Experience

When my mother first came to Acer Court, her admission was very welcoming. All staff on duty came to introduce themselves. She has been with you since April 2026 and is now permanently staying with you as she is unable to care for herself. We feel confident she is cared for properly and has settled as much as she can under the circumstances.

Reply from Ella McLauchlan, Client Liaison Manager at Acer Court Care Home - Avery Healthcare

Thank you for sharing such a thoughtful review. We're so pleased to hear that your mother's admission to Acer Court felt welcoming and that our team took the time to introduce themselves. Knowing she has settled and that you feel confident in the care she receives means a great deal to us. We're honoured to support her and your family.

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Review from Dorian H (Daughter of Resident) published on 13 March 2026 Submitted via Postal Card
Overall Experience

My mum enjoyed her stay at Acer Court. This was her 3rd stay here. She's very well looked after, good food, entertainment, activities and the staff are lovely. The residence is clean, smells nice and welcoming.

Reply from Gemma Wallbanks, Manager at Acer Court Care Home - Avery Healthcare

Thank you Dorian for your comment. I am glad that your mum enjoyed her stay and we welcome her back anytime.

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Review from L D (Friend of Resident) published on 11 March 2026 Submitted via Postal Card
Overall Experience
Nice, friendly and welcoming environment. Office staff always on hand to help. I also find all the care assistants are kind and considerate and helpful to both residents and family and friends visiting.

Care home does provide events and activities for residents which is very good.

Reply from Gemma Wallbanks, Manager at Acer Court Care Home - Avery Healthcare

Thank you for your kind words, I am glad to hear that your visits are met with kindness and consideration. We look forward to having you come visit your friend again.

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Review from S R (Friend of Resident) published on 19 February 2026 Submitted via Postal Card
Overall Experience
My friend stayed at Acer Court Nursing Home for six weeks following an operation and had a very positive experience. From the start, the staff were welcoming, friendly and always willing to help, which made the recovery period much easier and more comfortable.
The home itself was clean, calm and well-maintained, creating a pleasant and reassuring environment. It was clear that care and attention are given not only to short-term residents but also to those staying long term, with a strong sense of dignity, routine and community throughout the home.
Communication was clear and reassuring, helping family and friends feel confident and at ease. We are especially grateful to Gemma (manager) and Michelle for their kindness, support, and professionalism, which made a real difference during my friend's stay.

Overall, a great deal of thought goes into making everyone feel settled and supported. We would happily recommend this nursing home for both post-operative recovery and long-term care.

Reply from Gemma Wallbanks, Manager at Acer Court Care Home - Avery Healthcare

Thank you so much for your kind comments about yours and your friends experience with us and we are glad to be apart of her recovery so she could return home. We hope to see you again in the future and thank you again.

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Review from Russell L (Son of Resident) published on 10 February 2026 Submitted via Postal Card
Overall Experience

The care and dedication to my mother and how I observe it to others is outstanding. The way the staff bring comfort and smiles to the residents who suffer confusion from the perils of dementia are of great value to the service given in your care home. The bedrooms, bathrooms and corridors are always kept very tidy, constantly being cleaned to maintain the high standards of hygiene and overall look of your care home.

Reply from Gemma Wallbanks, Manager at Acer Court Care Home - Avery Healthcare

Thank you for your wonderful feedback. We are delighted to hear that our team's care, compassion, and commitment to maintaining a high-quality environment have made such a positive difference for your mother. Your kind words mean a great deal to all of us.

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Review from Alison F (Daughter of Resident) published on 4 August 2025 Submitted via Postal Card
Overall Experience

The staff are extremely friendly and caring. Dad seems to have settled in well, because of his dementia is unable to tell me what he has done during the day. Social media helps me see all the events that take place, and I love seeing pictures of my dad getting involved. It would be good to have a book or board in dads' room too, so I can write a note for carers to see or act on my concerns. In turn, carers could put notes in about my dad if they have any concerns. There are many people taking care of my dad, so sometimes if I tell one person about a concern, it may not be acted on. Couldn't have picked a better home for my dad.

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Review from Sheona G (Daughter of Resident) published on 15 July 2025 Submitted via Postal Card
Overall Experience

We joined our mum for the big lunch event at Acer Court on 24/6/25. As the weather was perfect it was held outside in their beautiful courtyard/garden. There was a fabulous spread/buffet. The staff were so helpful and attentive and friendly. They made a fuss of all the residents and their families. A thoroughly enjoyable time was had by all. Thank you.

Reply from Gemma Wallbanks, Manager at Acer Court Care Home - Avery Healthcare

Thank you for taking the time to send in your review. The 'big Lunch' event was such a lovely day I am so glad you and your mum enjoyed it. Thank you for attending and writing such a lovely review about your experience. I look forward to seeing you again.

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Review from Joanne F (Daughter of Resident) published on 11 July 2025 Submitted via Postal Card
Overall Experience

My father has been here for a year and he loves it, activities every day, great food every day, staff are brilliant, always very friendly and helpful.

Reply from Gemma Wallbanks, Manager at Acer Court Care Home - Avery Healthcare

Thank you for sharing your lovely comments about the care your father is recieving, i am glad he is loving his life at Acer Court. Its an absolute pleasure to support him.

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Review from Erica W (Sister-in-law of Resident) published on 27 June 2025 Submitted via Postal Card
Overall Experience
I worked in the care sector for 23 years and visited many care homes.
This care home is excellent.
The staff are really friendly. They demonstrate empathy, caring and patience when interacting with service users.

It feels like a big family which I feel enhances their lives.

Reply from Gemma Wallbanks, Manager at Acer Court Care Home - Avery Healthcare

Thank you for taking the time to write such lovely words in your review and i am so happy you can see how wonderful the team are at the home. Acer court is a special place full of special staff and residents , thank you so much.

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Review from Paula T (Daughter of Resident) published on 3 June 2025 Submitted via Postal Card
Overall Experience

I cannot speak highly enough of Acer Court. I have rated Excellent in all categories and some areas deserve a big plus too! Thank you, my mum has had a new lease of life since she came to Acer in March. We now see our 'old' mum back, with her wit & great sense of humour. She really loves being at Acer and we have peace of mind knowing she is getting the best possible support and care.

Reply from Gemma Wallbanks, Manager at Acer Court Care Home - Avery Healthcare

Thank you so much for such lovely comments about the care your mother is recieving at Acer court and i am so happy that your mum is enjoying her stay so far with us and that we have been able to support your mum back to being mum. Its an absolute pleasure to share your mums laughter and make new memories with her . I will share your lovely review with the team thanks again.

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Review from Mandy G (Daughter of Resident) published on 3 June 2025 Submitted via Postal Card
Overall Experience

Mum came to Acer Court intitally for a week of respite are in March 2025. The family decided that she would be safer and more contented if she stayed permanently, a decision made easier by the lovely, caring staff from management to cleaning staff who have made mum feel so welcome and have encouraged her to partake in all the many activities on offer. Mum is well cared for and contented. Thank you all so much for all you do for her!

Reply from Gemma Wallbanks, Manager at Acer Court Care Home - Avery Healthcare

Dear Mandy,Thank you for taking the time to review our care, we are so pleased that mum has settled in well and decided to call Acer Court her new home and that she has enjoyed our activity provision with some support. Its an absolute pleasure to care for you mum so thank you for choosing us to support her in this part of her life. Best wishes.

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Review from Marian A (Daughter of Resident) published on 28 January 2025 Submitted via Postal Card
Overall Experience

My mother enjoyed her stay. Well looked after, food very good, friendly, kind, warm and inviting. Would recommend.

Reply from Gemma Wallbanks, Manager at Acer Court Care Home - Avery Healthcare

Thank you for taking some time to write a review about your mum's care with us. I am delighted that your mum enjoyed her stay and we hope to see her again soon. Best wishes.

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Review from M C (Wife of Resident) published on 17 January 2025 Submitted via Postal Card
Overall Experience
Accommodation is spotless and comfortable.

Staff are very attentive to my husband's limitations and very supportive of me. My husband felt very safe in this environment.

Reply from Gemma Wallbanks, Manager at Acer Court Care Home - Avery Healthcare

Thank you for taking the time to complete a review and share your experience about the care your husband is receiving in the home. We are so glad you feel safe to leave your husband's care in the hands of our skilled and dedicated team. The team will be delighted to hear this feedback Best wishes.

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Review from Rose G (Daughter of Resident) published on 12 December 2024 Submitted via Postal Card
Overall Experience

Our mum had amazing care from a very compassionate team at Acer Court, her end of life care was exceptional from all staff, which included looking after my sister and I too.

Reply from Gemma Wallbanks, Manager at Acer Court Care Home - Avery Healthcare

Dear Rose, thank you so much for leaving a review about the care your mother received during her stay and at the end of her life. It was an absolute pleasure to care for her. Thank you and I will share your lovely words with the team. Best wishes.

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Review from Elaine M (Daughter of Resident) published on 19 August 2024 Submitted via Postal Card
Overall Experience

Mum moved into Acer Court in June. We were impressed with the place from day one, clean and spacious like a hotel. The staff have helped Mum to settle in, everyone is friendly and caring. We feel satisfied that Mum is being looked after well with dignity and respect.

Reply from Gemma Wallbanks, Manager at Acer Court Care Home - Avery Healthcare

Dear Elaine, thank you for taking the time to share your experience and observations of the care your mum is receiving with us. We are delighted that Mum is staying with us and has settled in well. Thank you so much for your kind comments.

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Review from Shaun J (Son of Resident) published on 1 July 2024 Submitted via Postal Card
Overall Experience
Fantastic staff, very friendly and helpful.

Look after patients very well.

Reply from Gemma Wallbanks, Manager at Acer Court Care Home - Avery Healthcare

Thank you so much for taking the time to complete a review and I am delighted that you are happy with the service we provide to your loved one. Best wishes

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Review from Glen P (Son of Resident) published on 12 April 2024 Submitted via Website
Overall Experience
This is without doubt, one of the worst run care homes I have had the pleasure of seeing.
Despite washing my dads feet daily nobody saw my dad's was 1/2 black and turning gangrenous toe, where the necrotic infection spread through his toe into other toes requiring immediate hospitalization. The surgeons were unable to operate and my dad has to suffer daily with extreme pain in his infected foot, due entirely to lack of care.

They continue to owe my dad over £2000+ due to taking payments from myself and the council in overlapping periods, and have delayed and delayed the repayment of funds acknowledging they're owed for over 4 months.

Reply from Gemma Wallbanks, Manager at Acer Court Care Home - Avery Healthcare

Dear Glen, I am so sorry to read your review about the dissatisfaction with the care your father has received at the home. I would like to offer you a sincere apology that you have felt the need to complain. All fees owed to your father have now been reimbursed to him and I am so sorry there has...  

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Review from Rachel K (Daughter of Resident) published on 22 March 2024 Submitted via Website
Overall Experience
Dad has recently moved to Acer Court following a difficult 2 years living alone in Birmingham.

He can be an awkward so-and-so, with exacting standards and unrealistic expectations at times, but the love, care and enthusiasm for life demonstrated by everyone on the team at the home have broken through to Dad, and he has rediscovered a zest for life that is wonderful to see and very infectious. He loves ringing me to tell me what he has been up to, or what delights he has had to eat. I couldn't be happier because he is finding life so much better now.

Reply from Gemma Wallbanks, Manager at Acer Court Care Home - Avery Healthcare

I am delighted to read that your dad has found a new zest for life, living at Acer Court. He is a delight to care for with his sense of humour. Thank you for taking the time to write such a lovely review of the care experienced so far for your dad. Best wishes.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 November 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

There are no upcoming events for Acer Court Care Home - Avery Healthcare.

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Acer Court Care Home - Avery Healthcare.

Meet the Team (6)

Gemma Wallbanks
Gemma WallbanksJob Title:Registered Home ManagerJoined: 2024

My name is Gemma and I am the manager here at Acer Court. I have worked for Avery for over 8 years now developing my skills from a deputy manager in a busy Avery nursing home, in Staffordshire, to becoming a successful manager at sister home Alder House and now transferring to Acer Court.

I am from Stoke on Trent and I have worked in the healthcare industry for 18 years, completing most roles that you would find in a regular care home and working my way up to the manager role completing many qualifications along the way. My main experience, knowledge and background is in Dementia care and this is an area of care that I am most passionate about.

Outside of my career, I love to go to the gym Subsequently, this has led to me signing up for many charity events such as white-collar boxing, half marathons and various assault courses. I just love to help people, in any way I can.

Ella
Ella Job Title:Client Liaison ManagerJoined: 2020
Hi I'm Ella, I'm the client liaison manager at Alder House.

My role is to help families and residents navigate their care journey, from the initial enquiry to move in and beyond.

Kelly
Kelly Job Title:Well-being coordinatorJoined: 2017
Hi, I'm Kelly, the Well-being Coordinator at Acer Court!

A key part of my role is planning our activity program, which supports the physical, social, and psychological well-being of our residents.

Michelle
Michelle Job Title:Home AdministratorJoined: 2016
Hi, I'm Michelle, the Home Administrator
I have been a member of the team at Acer Court for nearly 10 years now, working in a variety of roles, gaining experience and understanding of our home.

I love working front of house, where I enjoy welcoming families, having a cup of tea and a chat.

Harry
Harry Job Title:Maintenance operativeJoined: 2020

Meet Harry, our dedicated Maintenance Operative at Acer Court.

For nearly 7 years, Harry has been a valued part of the team, always ready to help with any maintenance tasks, support activities and events.

Lisa
Lisa Job Title:Head ChefJoined: 2022
Meet Lisa, our Head Chef!

Lisa is a valued member of our team. She doesn’t just cook delicious meals for our residents; she also supports our events by baking amazing cakes.

Lisa loves a challenge and enjoys exploring traditional foods from different cultures.

Frequently Asked Questions about Acer Court Care Home - Avery Healthcare

What types of Care is Acer Court Care Home - Avery Healthcare registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Acer Court Care Home - Avery Healthcare have?

There are 78 Single Rooms.

What are the Facilities & Services at Acer Court Care Home - Avery Healthcare?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Acer Court Care Home - Avery Healthcare to the centre of Nottingham?

3.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Acer Court Care Home - Avery Healthcare to verify any information. View our terms and conditions. Acer Court Care Home - Avery Healthcare has an Enhanced Service -more info.