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Barchester Marnel Lodge Care Home

Carter Drive, Popley Way, Basingstoke, Hampshire RG24 9US
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Barchester Marnel Lodge Care Home, Basingstoke
Barchester Marnel Lodge Care Home, Basingstoke
Barchester Marnel Lodge Care Home, Basingstoke

Marnel Lodge offer exceptional nursing, residential, dementia, and respite care in a warm, welcoming, and beautifully designed environment. Whether you are looking for long-term care or a short respite stay, a compassionate team is dedicated to providing personalised support while ensuring residents maintain their independence, dignity, and choice.

Marnel Lodge is purpose-built to feel like home, with modern furnishings, inviting communal areas, and beautifully landscaped gardens. Residents can enjoy stunning countryside...  

Care Provided by Barchester Marnel Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,850N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Marnel Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Anju Abraham(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (62)

Visiting

  • The home is open for visits 24/7.

Parking

  • Two large car parks (front and site of the home) available. Off side parking is free as well.

Barchester Marnel Lodge Care Home Reviews (133)

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9.8

Barchester Marnel Lodge Care Home has a Review Score of 9.8 (9.779) out of 10, based on 24 reviews in the last 2 years. Over all time Barchester Marnel Lodge Care Home has 133 reviews.

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Showing 133 reviews matching selected criteria
Review from K M (Son of Resident) published on 25 September 2018 Submitted via Postal Card
Overall Experience

The experience is positive. The facilities are well developed and kept in a clean manner. The staff are friendly and make my mother feel comfortable and safe.

Possible areas for improvement are:
-Somehow to get the residents to take some more gentle exercise.

-Stop items going missing.

Reply from Scott Lindfield, General Manager at Barchester Marnel Lodge Care Home

Thank you for your review. We take time to read all of our reviews and we are sorry to hear you rate our activities as poor. We strive to make the activities on offer to the residents varied and interesting. Please feel free to discuss this further with us directly where we would be happy to listen to any ideas you may have and talk about missing items.

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Review from Frank B (Son of Resident) published on 25 September 2018 Submitted via Postal Card
Overall Experience
Visited 5 homes in total and Marnel Lodge was the best one. Best value for money.

Manager's lovely. Homely. Staff are chatty and lovely.

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Review from Alison C (Granddaughter of Resident) published on 25 September 2018 Submitted via Postal Card
Overall Experience

I find the staff very caring and have always helped my grandma when I have asked.

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Review from Mervyn B (Husband of Resident) published on 25 September 2018 Submitted via Postal Card
Overall Experience

Dementia is emotionally draining for relatives. Staff very helpful.

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Review from Ron F (Husband of Resident) published on 25 September 2018 Submitted via Postal Card
Overall Experience

I can compare yourselves with an almost identical Barchester home. Marnel Lodge is a well-run home with a full and well-trained staff and is therefore in the "good value for money" category.

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Review from Richard F (Brother of Resident) published on 25 September 2018 Submitted via Postal Card
Overall Experience

Very friendly staff. Always with a smile. My sister is well looked after and appears to be happy.

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Review from L B (Daughter of Resident) published on 25 September 2018 Submitted via Postal Card
Overall Experience

Since recovering from skin graft surgery after 2 falls, mum has come on leaps and bounds. Being in Marnel Lodge she is chatty and friendly and the staff are fabulous with her. Everything/one is warm, friendly, compassionate and as relatives, we feel welcome. Organised events are superb and always well attended. It's the best place I could have chosen for mum.

Reply from Scott Lindfield, Manager at Barchester Marnel Lodge Care Home

Thank you for your review of Marnel Lodge. I am pleased that Mum has settled in so well and is enjoying living at the home.

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Review from Christine R (Regular Volunteer) published on 25 September 2018 Submitted via Postal Card
Overall Experience
I have been a volunteer for 3 years. Still enjoy coming here.

The staff are very friendly and helpful.

Reply from Scott Lindfield, Manager at Barchester Marnel Lodge Care Home

Thank you for your review. You and all of our other volunteers are one our greatest assets and we are so grateful to have you come and volunteer with us.

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Review from Jayne H (Daughter of Resident) published on 25 September 2018 Submitted via Postal Card
Overall Experience
Compared to the home mum first went into, this home is like being on a different planet. So much better. Staff are great and well trained.

Thank you for being so good with my dad as well. He is so much happier as well.

Reply from Scott Lindfield, Manager at Barchester Marnel Lodge Care Home

Thank you for your lovely review of Marnel Lodge. We are pleased that Mum is settled and classes Marnel Lodge as her new 'home from home'.

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Review from Marion H (Daughter of Resident) published on 25 September 2018 Submitted via Postal Card
Overall Experience

Really great as dad has not been well for a couple of weeks and he has been looked after exceptionally. Nothing but praise for the staff of Marnel Lodge, can't praise them enough.

Reply from Joanna Shuck, Administrator at Barchester Marnel Lodge Care Home

Thank you for your review! Dad is a pleasure to look after!

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Review from Clive F (Relative of Resident) published on 25 September 2018 Submitted via Postal Card
Overall Experience
Always pleasant to visit because the home is well cared for as are the residents.
Staff are caring.

Hard to expect more under what are constrained circumstances.

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Review from C S (Great Great-Niece of Resident) published on 1 August 2018 Submitted via Postal Card
Overall Experience

First experience of coming to see my great great uncle. He seems to have really settled in and it seems like a lovely place - staff are polite and greet you at the door and make you feel welcomed. I've not seen him so happy in a very long time.

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Review from Jane M (Daughter of Resident) published on 9 July 2018 Submitted via Postal Card
Overall Experience
Everyone at Marnel Lodge was extremely kind, caring, patient and loving towards my father during the year that he was there.
The care and attention he received was excellent on all fronts.

The staff were very kind and understanding to me as well, helping me through difficult stages.

Reply from Scott Lindfield, Manager at Barchester Marnel Lodge Care Home

Thanks for the lovely review Jane. It's always nice to have feedback and highlight how supportive the team are. Your are more than welcome to come back and say hello to us at any time. We miss your dad very much.

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Review from Sam L (Grandson of Resident) published on 22 May 2018 Submitted via Website
Overall Experience

Since my Grandmother has moved into Marnel Lodge she has been so happy. The staff are absolutely fantastic and the building and garden are beautiful. It really is a place that cares and I couldn't think of anywhere else for her to live. I would definitely recommend.

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Review from Anthea C (Niece of Resident) published on 18 May 2018 Submitted via Website
Overall Experience

A wonderful home. My aunt had to go in after always saying I am never going into a care home. She loved it there. The carers/nurses/management were all caring, considerate, helpful and attentive. Nothing was ever too much trouble. A truly lovely place with a nice garden too. When I get older I would not hesitate to choose Marnel Lodge as the home I would go into to!

Reply from Scott Lindfield, Manager at Barchester Marnel Lodge Care Home

Thank you for such a lovely review Anthea. Your Auntie was loved by us all and we miss her very much. Please keep in touch with us and feel free to pop in for a cuppa and cake if ever you're in the area.

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Review from Liz B (Friend of Resident) published on 16 May 2018 Submitted via Postal Card
Overall Experience

First visit - staff very welcoming and took time to chat to us before taking us to residents room. Totally unphased when set alarm off in error. Everyone met seems very kind, always smiling. Home seems bright, clean and colourful. Love the idea of Memory Lane and objects around to stimulate minds. The environment felt very safe and leaving reassured in good hands, lovely!

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Review from Barrie W (Son of Resident) published on 8 May 2018 Submitted via Postal Card
Overall Experience
Until it happens to you, it is impossible to understand the stress and complexities of dealing with a loved one's health, mental welfare and financial issues. I visited many homes of varying degrees and costs and concluded that Marnel Lodge was an outstanding candidate for my mother's care.

The staff were welcoming and sympathetic and knowledgeable. Despite this being very early days for my mother's care, my intuition is that the responsive manner demonstrated thus far, will continue.

Reply from Joanna Shuck, Administrator at Barchester Marnel Lodge Care Home

Thank you for your lovely review Barrie! We are glad that we could help this process to be a lot easier for you. Mum is a delightful character and we love having her here.

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Review from H T (Granddaughter of Resident) published on 27 April 2018 Submitted via Postal Card
Overall Experience

My Grandmother moved into Marnel Lodge about a month ago. The treatment that she has received has been excellent, the staff have been very welcoming, not only to her, but my family which has made the whole experience a lot easier emotionally.

Reply from Scott Lindfield, at Barchester Marnel Lodge Care Home

I am really glad to hear that your Grandmother is enjoying life at Marnel Lodge. Families are just as important as our residents and I'm pleased to hear that you have had such a good experience with us.

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Review from Jackie P (Daughter of Resident) published on 12 April 2018 Submitted via Postal Card
Overall Experience

My father arrived at Marnel Lodge in May 2017 and soon settled in to enjoy the comforts of being cared for by a loving team. He also started to enjoy the number of activities that are a big part of the home which he could choose to take part in, or not. It was always what Dad wanted to do.

Having a long complex medical history, the care he received was second to none. When his health started to fail further his end of life plan was implemented and all my sister and I can say is that he was cared for with love, compassion and dignity right to the end for which we are truly grateful.

If you are reading this review deciding to place your loved one into a home, please remember that Marnel Lodge is only what it is today because of the 'whole' caring family that work there, which make it the special place it is. I would highly recommend this home.

Reply from Jo Shuck, Administrator at Barchester Marnel Lodge Care Home

Thank you very much for the lovely review Jackie, Dad was very much loved by us all and we miss him. If you are ever in the area you would always be welcome to pop in for a cuppa and cake

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Review from Corinne P (Daughter of Resident) published on 29 March 2018 Submitted via Postal Card
Overall Experience
My father has resided at Marnel Lodge for the last nine months. In that time he received exemplary care. The staff have always been attentive and supportive. His complex medical needs were competently catered for by the professional nursing staff. The carers and events coordinators ensured he was entertained and enjoyed many a hearty joke.

When my father had to receive end of life care, the staff stepped up the support to an even higher level. At this time all our family were given every consideration. We feel privileged to have been a part of the Marnel Lodge community and would like to thank them all.

Reply from Jo Shuck, Administrator at Barchester Marnel Lodge Care Home

Thank you so much for your very kind review! It was an absolute pleasure looking after your Dad.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 December 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (4) & Events (0)

News
  • 18 Mar 2026

    Our residents recently enjoyed a fantastic outing to The Leisure Park in Basingstoke, where they had great fun playing a friendly game of bowling. There was lots of laughter, cheering...

  • 18 Mar 2026

    Our residents marked International Women’s Day by creating thoughtful cards and sharing stories about the inspiring women who have influenced their lives. It was a meaningful session filled with reflection,...

  • 18 Mar 2026

    Our residents enjoyed a heart-warming Mother’s Day celebration filled with creativity, family time and special memories. To mark the occasion, residents took part in a flower arranging activity, creating beautiful...

Upcoming Events

There are no upcoming events for Barchester Marnel Lodge Care Home.

Awards / Recognitions (51)

Accreditations

There are no accreditations posted yet for Barchester Marnel Lodge Care Home.

Meet the Team (9)

Anju Susan Abraham
Anju Susan AbrahamJob Title:Home ManagerJoined: 2023

Hi, I am Anju, General Manager of Marnel Lodge Care Home. My team and I look forward to welcoming you into our home. I am a highly motivated, Quality-driven RN working in Marnel since 2017. Focused on efficiency without compromising compassion. In 2019 achieved an appreciation from the North Hampshire Urgent Care Certificate of Commendation in recognition of my exceptional professionalism and commitment to residents' advocacy. I am happy to be a leading part of the Marnel team. I have great enthusiasm, positivity and confidence to effectively lead and supervise the multi-disciplinary team to achieve the set targets.

Deepthi Pullath Murali
Deepthi Pullath MuraliJob Title:Deputy ManagerJoined: 2023

I am a dedicated and compassionate nursing professional with over 10 years of experience in the healthcare industry. I joined Marnel in August 2021. My journey in nursing has been guided by a profound commitment to patient care and a relentless pursuit of excellence in every aspect of my practice. I believe in the core values of nursing passion, empathy, integrity and advocacy. I am committed to providing person-centred care that respects the dignity and individuality of each resident.

As a deputy manager with a profound passion for nursing and a heartfelt dedication to the well-being of elderly residents, I have dedicated my career to providing compassionate and comprehensive care.

Throughout my journey as a nurse, I have consistently demonstrated a deep commitment to improving the quality of life for those in my care. Beyond my clinical skills, I pride myself on my ability to connect with patients and their families, understanding their unique needs and tailoring my approach to suit each individual. My goal is to create a nurturing and safe environment where our residents feel valued and cherished.

As a nurse, I am continually learning and adapting, staying abreast of the latest in geriatric care to provide the best outcomes. Caring for the elderly is not just my profession, it is my passion and my life’s work. I am grateful for the opportunity to make a positive impact on the lives of those I serve and look forward to continuing this rewarding journey.

Simi Cyriac
Simi CyriacJob Title:Unit Nurse ManagerJoined: 2023

An enthusiastic and hardworking individual who has 8 years of experience in nursing and dementia care. I give my best to deliver person-centred care to those I support and meet their needs with the passion and commitment they deserve.

Deborah Olutosin Adedigba
Deborah Olutosin AdedigbaJob Title:Unit Manager Memory LaneJoined: 2022

I am a pragmatic nurse with over nine years of experience in adult nursing. I have been working with the Marnel Lodge team since 2022. I am dedicated to my job, making sure every resident I come into contact with gets the very best of my clinical, empathetic and person-centred care.

Diane Hemming
Diane HemmingJob Title:Home AdministratorJoined: 2021

I joined the team in April 2021, and my role is to look after the home’s finances and administration. I have worked in administration for over 20 years, and here at Marnel, I lead a team of 2 lovely ladies. Tasks related to administration are very important to keeping a business running efficiently. Having the responsibility to complete tasks on time and in a quality manner without much oversight is crucial and really rewarding for me personally.

This is my first role in a care home, and I am loving getting to know the residents and their families. I interact with the residents on a daily basis, and you will often find me singing and dancing in one of the lounges when we have entertainers in, and I am happy to join them on trips out. My door is always open, and I am always happy to help.

Marcus Underdown
Marcus UnderdownJob Title:Head of MaintenanceJoined: 2025
I am the Head of Maintenance here at Marnel Lodge. Previously, I was a Maintenance Manager for a company that cared for people with learning difficulties and autism. I covered 12 properties in and around Basingstoke, maintaining them so they were a safe and secure place to live for our residents.

While I worked there, I learned that doing just the smallest thing can make a big impact on the residents' lives.

I strive to bring the same mentality to my position here at Marnel and will try my hardest to make sure the lives of our residents are as comfortable and homely as possible.

Rosi Pineiro
Rosi PineiroJob Title:Activities Co-ordinatorJoined: 2025

I recently joined the Activities Team at Marnel Lodge as an Activity Coordinator, bringing with me previous experience in similar roles. I am a trained Holistic Creative Therapy Practitioner, a TimeSlips Certified Facilitator, and a Green Dementia Care Practitioner. I draw on these skills to create meaningful, person-centred experiences that enrich the lives of our residents.

I am committed to working collaboratively with residents, their families, and the wider Marnel team to deliver engaging and purposeful activities that foster a positive, supportive, and vibrant home environment.

Symoun Genobatin
Symoun GenobatinJob Title:Head ChefJoined: 2024

Hi, my name is Symoun and I am the head chef here at Marnel Lodge. I joined Barchester in 2022 working in a sister Barchester home before moving to Marnel Lodge. Before that, I worked for a fine dining restaurant which is where I gained my skills and confidence. I love being able to make our residents happy through the love of food and take pride in every dish.

Tracey, Jeanne, Kayleigh
Tracey, Jeanne, Kayleigh Job Title:Hairdresser and ChiropodistJoined: 2014
Tracey, Jeanne & Kayleigh

Hairdressing & Chiropodist Team

Our passion is to help our lovely Residents and make them feel special every day.

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