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Barchester Marnel Lodge Care Home

Carter Drive, Popley Way, Basingstoke, Hampshire RG24 9US
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Barchester Marnel Lodge Care Home, Basingstoke
Barchester Marnel Lodge Care Home, Basingstoke
Barchester Marnel Lodge Care Home, Basingstoke

Marnel Lodge offer exceptional nursing, residential, dementia, and respite care in a warm, welcoming, and beautifully designed environment. Whether you are looking for long-term care or a short respite stay, a compassionate team is dedicated to providing personalised support while ensuring residents maintain their independence, dignity, and choice.

Marnel Lodge is purpose-built to feel like home, with modern furnishings, inviting communal areas, and beautifully landscaped gardens. Residents can enjoy stunning countryside...  

Care Provided by Barchester Marnel Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,850N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Marnel Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Anju Abraham(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (62)

Visiting

  • The home is open for visits 24/7.

Parking

  • Two large car parks (front and site of the home) available. Off side parking is free as well.

Barchester Marnel Lodge Care Home Reviews (133)

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9.8

Barchester Marnel Lodge Care Home has a Review Score of 9.8 (9.779) out of 10, based on 24 reviews in the last 2 years. Over all time Barchester Marnel Lodge Care Home has 133 reviews.

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Showing 133 reviews matching selected criteria
Review from G I (Niece of Resident) published on 26 March 2018 Submitted via Postal Card
Overall Experience

The staff have been excellent at ensuring my aunt gets the physical care she needs, as well as the emotional reassurance and care as her dementia progresses. Since I live a long distance from Marnel Lodge, I call to check on my aunt, staff are always happy to talk to me and they keep me informed of any changes in the care plan or medications. I would definitely recommend Marnel for dementia care!

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Review from M R (Respite Resident) published on 5 December 2017 Submitted via Postal Card
Overall Experience

I stayed at Marnel Lodge for five weeks in October/November for respite care and found it to be very good in every respect. A roomy purpose built building surrounded by a lovely garden with competent, capable and caring staff.

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Review from D S (Daughter of Resident) published on 19 September 2017 Submitted via Postal Card
Overall Experience

Always clean, rooms lovely. Carers very jolly and caring. Garden really nice.

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Review from J M (Daughter of Resident) published on 25 August 2017 Submitted via Postal Card
Overall Experience

I asked if a member of staff could attend, to support mum, at our son's wedding. We were fortunate to have the assistance of the two activities assistants at the wedding, however, staff at the home all helped mum have a day to remember. I can't thank everyone enough. An excellent day for all.

Reply from Jo Shuck, Administrator at Barchester Marnel Lodge Care Home

It was our pleasure to ensure mum had a good day and all enjoyed the wedding!

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Review from Jennifer C (Daughter of Resident) published on 31 July 2017 Submitted via Postal Card
Overall Experience
We are really pleased with Marnel Lodge and any problems we might have are due to my mother's inability to feed herself properly whilst refusing any help.
As a result, she spills a lot of drinks on herself and in her room and the dining room.

The staff are amazing, kind and caring.

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Review from Graham L (Son of Resident) published on 14 July 2017 Submitted via Postal Card
Overall Experience

My mother has then up residence as an end of life nursed resident - cannot fault the attention afforded my seriously ill mother from the moment she arrived. Staff are polite, friendly and very caring in all aspects of her care. The home is also very supportive to relatives of residents, and that matters.

Reply from Jo Shuck, Administrator at Barchester Marnel Lodge Care Home

Thank you for your kind review. It was our pleasure to look after such a lovely lady!

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Review from Maureen C (Daughter of Resident) published on 30 June 2017 Submitted via Postal Card
Overall Experience

My mother needed to go into Marnel Lodge for respite care. Both she and the family were very apprehensive, particularly in viewing adverse press about other homes. What we found was a bright, clean friendly home where the staff actually do care. The residents retreated with so much respect by staff whose friendliness combined with professionalism is superb and staff wanting to do the job - not just a wage. Should the time come when mum needs permanent care, we have all said we will hold out for a place at Marnel Lodge, such is the standard of all-round care.

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Review from John G (Resident / Service User) published on 9 June 2017 Submitted via Postal Card
Overall Experience

I have been here for almost 3 years and was at end of life when I arrived. The staff have been so good to me and helped with my recovery. I would recommend this home to anyone.

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Review from Glenda G (Daughter of Resident) published on 24 May 2017 Submitted via Postal Card
Overall Experience
Before moving to Marnel Lodge mum was withdrawn, unhappy and troubled.
Within the first few hours of her arriving, she was smiling, chatting and laughing.
This has not stopped.
She has made new friends and doesn't stop eating.
When the moment comes that you have to place your parent into full-time nursing care, it is extremely stressful for everyone involved. I can honestly say my fears went instantly.
I just knew mum was in the best place she could be.
The staff are friendly, reassuring and caring.
They have fun with the residents and have lots of smiles.
My 5-year-old son is happy to visit his grandma which means a lot.
It reminds me of a 5-star hotel.

Thank you, Marnel Lodge.

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Review from M H (Friend of Resident) published on 17 May 2017 Submitted via Postal Card
Overall Experience
This is a lovely home. My friend is happy and well cared for.

A warm welcome and coffee is also given to visitors.

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Review from P D (Wife of Resident) published on 16 May 2017 Submitted via Postal Card
Overall Experience
Some excellent staff and care with a few requiring to gain experience and confidence. Staff very considerate of relatives. My husband enjoyed his meals and there were frequent snacks between meals.
Activities limited by wide-ranging needs of residents with dementia, but staff interact frequently with residents when passing by.

End of life care went as planned with dignity and caring.

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Review from Kaia V (Granddaughter of Resident) published on 15 May 2017 Submitted via Website
Overall Experience
During the time my grandmother was a resident at Marnel Lodge, the home was consistently managed to a high standard; taking advantage of being a larger chain with excellent processes, training, and best practice, whilst still delivering the warmth and family-feel of an independent.
Staff were caring and friendly, treating everyone with the respect and dignity they deserved. As with my nan, dementia stages can escalate very quickly so having the support of Marnel was a godsend. With a nurse on-site 24/7, it also meant that at the final stage, Nan could remain at the home - pain-free - in her lovely, modern and peaceful room - listening to her special songs.

The compassionate Marnel team made what would have been a very traumatic and stressful experience a time where we could say goodbye.

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Review from J M (Daughter-in-law of Resident) published on 10 May 2017 Submitted via Postal Card
Overall Experience
Mother-in-law very settled in Marnel. She has made a few new friends. All staff are very caring and friendly and address any questions we have very quickly.
Activity girls are very good, offering a good range of different activities.

All staff work really hard but there are times when I feel that there could be more carers, reassuring residents while they are sat in the lounge, especially in Memory Lane.

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Review from Debbie B (Daughter of Resident) published on 31 March 2017 Submitted via Postal Card
Overall Experience
My parents recently celebrated their diamond wedding anniversary and as they are both residents, we needed to celebrate in an environment where they are comfortable and cared for. The staff couldn't have done more. They made it so much easier for us to arrive from various distances (longest journey was from France) and for us to relax with them.
The chef baked a celebration cake and staff were on hand at all times.

I cannot praise this care home enough. It truly is my parents home.

Reply from Jo Shuck, Administrator at Barchester Marnel Lodge Care Home

Hello, Debbie! Thank you for your wonderful review we are pleased that your Mum and Dad's wedding anniversary was a great success and they enjoyed the day. We strive to make sure that every day is special for our residents but we are pleased that such a momentous anniversary was celebrated accordingly!

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Review from Ron C (Friend of Resident) published on 29 March 2017 Submitted via Postal Card
Overall Experience

Marnel Lodge is a modern building well equipped and staffed with good people who know what is required. They do their job well and maintain a happy atmosphere.

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Review from Eileen W (Relative of Resident) published on 27 March 2017 Submitted via Postal Card
Overall Experience

We have been visiting Marnel for 4 years now. The home is always clean, bright and cheerful. Staff are always on hand to attend every need of their residents. Residents are always happy.

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Review from John W (Relative of Resident) published on 27 March 2017 Submitted via Postal Card
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We have been visited Marnel for 4 years now and are now friends of the home. We have found the staff to be very caring of all their residents. They make huge efforts to ensure their health and wellbeing.

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Review from B M (Friend of Resident) published on 27 March 2017 Submitted via Postal Card
Overall Experience

Friendly, clean and all staff obliging.

Reply from Jo Shuck, Administrator at Barchester Marnel Lodge Care Home

Thank you very much for your review and lovely comments.

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Review from A M (Son of Resident) published on 24 March 2017 Submitted via Postal Card
Overall Experience

Mum has been at Marnel Lodge for nearly a year. The home has taken so much of the pressure and concern my brother, sister and I had experienced in the previous 6 months.

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Review from Patricia W (Friend of Resident) published on 23 March 2017 Submitted via Postal Card
Overall Experience

The building rooms etc one always clean and well presented. The staff are friendly and kind without exception including chefs and maintenance staff. Staff go out of their way to entertain the residents sometimes visitors with ball games, a quiz and sings songs etc.

I have not seen meals or know the cost, but I always get invited to tea and cake on a Fridays when my friend and I visit.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 December 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (4) & Events (0)

News
  • 18 Mar 2026

    Our residents recently enjoyed a fantastic outing to The Leisure Park in Basingstoke, where they had great fun playing a friendly game of bowling. There was lots of laughter, cheering...

  • 18 Mar 2026

    Our residents marked International Women’s Day by creating thoughtful cards and sharing stories about the inspiring women who have influenced their lives. It was a meaningful session filled with reflection,...

  • 18 Mar 2026

    Our residents enjoyed a heart-warming Mother’s Day celebration filled with creativity, family time and special memories. To mark the occasion, residents took part in a flower arranging activity, creating beautiful...

Upcoming Events

There are no upcoming events for Barchester Marnel Lodge Care Home.

Awards / Recognitions (51)

Accreditations

There are no accreditations posted yet for Barchester Marnel Lodge Care Home.

Meet the Team (9)

Anju Susan Abraham
Anju Susan AbrahamJob Title:Home ManagerJoined: 2023

Hi, I am Anju, General Manager of Marnel Lodge Care Home. My team and I look forward to welcoming you into our home. I am a highly motivated, Quality-driven RN working in Marnel since 2017. Focused on efficiency without compromising compassion. In 2019 achieved an appreciation from the North Hampshire Urgent Care Certificate of Commendation in recognition of my exceptional professionalism and commitment to residents' advocacy. I am happy to be a leading part of the Marnel team. I have great enthusiasm, positivity and confidence to effectively lead and supervise the multi-disciplinary team to achieve the set targets.

Deepthi Pullath Murali
Deepthi Pullath MuraliJob Title:Deputy ManagerJoined: 2023

I am a dedicated and compassionate nursing professional with over 10 years of experience in the healthcare industry. I joined Marnel in August 2021. My journey in nursing has been guided by a profound commitment to patient care and a relentless pursuit of excellence in every aspect of my practice. I believe in the core values of nursing passion, empathy, integrity and advocacy. I am committed to providing person-centred care that respects the dignity and individuality of each resident.

As a deputy manager with a profound passion for nursing and a heartfelt dedication to the well-being of elderly residents, I have dedicated my career to providing compassionate and comprehensive care.

Throughout my journey as a nurse, I have consistently demonstrated a deep commitment to improving the quality of life for those in my care. Beyond my clinical skills, I pride myself on my ability to connect with patients and their families, understanding their unique needs and tailoring my approach to suit each individual. My goal is to create a nurturing and safe environment where our residents feel valued and cherished.

As a nurse, I am continually learning and adapting, staying abreast of the latest in geriatric care to provide the best outcomes. Caring for the elderly is not just my profession, it is my passion and my life’s work. I am grateful for the opportunity to make a positive impact on the lives of those I serve and look forward to continuing this rewarding journey.

Simi Cyriac
Simi CyriacJob Title:Unit Nurse ManagerJoined: 2023

An enthusiastic and hardworking individual who has 8 years of experience in nursing and dementia care. I give my best to deliver person-centred care to those I support and meet their needs with the passion and commitment they deserve.

Deborah Olutosin Adedigba
Deborah Olutosin AdedigbaJob Title:Unit Manager Memory LaneJoined: 2022

I am a pragmatic nurse with over nine years of experience in adult nursing. I have been working with the Marnel Lodge team since 2022. I am dedicated to my job, making sure every resident I come into contact with gets the very best of my clinical, empathetic and person-centred care.

Diane Hemming
Diane HemmingJob Title:Home AdministratorJoined: 2021

I joined the team in April 2021, and my role is to look after the home’s finances and administration. I have worked in administration for over 20 years, and here at Marnel, I lead a team of 2 lovely ladies. Tasks related to administration are very important to keeping a business running efficiently. Having the responsibility to complete tasks on time and in a quality manner without much oversight is crucial and really rewarding for me personally.

This is my first role in a care home, and I am loving getting to know the residents and their families. I interact with the residents on a daily basis, and you will often find me singing and dancing in one of the lounges when we have entertainers in, and I am happy to join them on trips out. My door is always open, and I am always happy to help.

Marcus Underdown
Marcus UnderdownJob Title:Head of MaintenanceJoined: 2025
I am the Head of Maintenance here at Marnel Lodge. Previously, I was a Maintenance Manager for a company that cared for people with learning difficulties and autism. I covered 12 properties in and around Basingstoke, maintaining them so they were a safe and secure place to live for our residents.

While I worked there, I learned that doing just the smallest thing can make a big impact on the residents' lives.

I strive to bring the same mentality to my position here at Marnel and will try my hardest to make sure the lives of our residents are as comfortable and homely as possible.

Rosi Pineiro
Rosi PineiroJob Title:Activities Co-ordinatorJoined: 2025

I recently joined the Activities Team at Marnel Lodge as an Activity Coordinator, bringing with me previous experience in similar roles. I am a trained Holistic Creative Therapy Practitioner, a TimeSlips Certified Facilitator, and a Green Dementia Care Practitioner. I draw on these skills to create meaningful, person-centred experiences that enrich the lives of our residents.

I am committed to working collaboratively with residents, their families, and the wider Marnel team to deliver engaging and purposeful activities that foster a positive, supportive, and vibrant home environment.

Symoun Genobatin
Symoun GenobatinJob Title:Head ChefJoined: 2024

Hi, my name is Symoun and I am the head chef here at Marnel Lodge. I joined Barchester in 2022 working in a sister Barchester home before moving to Marnel Lodge. Before that, I worked for a fine dining restaurant which is where I gained my skills and confidence. I love being able to make our residents happy through the love of food and take pride in every dish.

Tracey, Jeanne, Kayleigh
Tracey, Jeanne, Kayleigh Job Title:Hairdresser and ChiropodistJoined: 2014
Tracey, Jeanne & Kayleigh

Hairdressing & Chiropodist Team

Our passion is to help our lovely Residents and make them feel special every day.

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