Barchester Marnel Lodge Care Home

Carter Drive, Popley Way, Basingstoke RG24 9US
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9.8 118 Reviews
  • Barchester Marnel Lodge Care Home, Basingstoke
Marnel Lodge offer exceptional nursing, residential, dementia, and respite care in a warm, welcoming, and beautifully designed environment. Whether you are looking for long-term care or a short respite stay, a compassionate team is dedicated to providing personalised support while ensuring residents maintain their independence, dignity, and choice.

Marnel Lodge is purpose-built to feel like home, with modern furnishings, inviting communal areas, and beautifully landscaped gardens. Residents can enjoy stunning countryside views from their balconies , while the peaceful outdoor spaces offer the perfect spot to relax and socialise. All rooms feature private ensuite bathrooms, ensuring comfort and convenience. 24/7 Nurses in the building gives added peace of mind . Spacious communal and dining areas cater to both social and quiet moments, creating a warm, community-focused atmosphere.

The dedicated Memory Lane community, located on the first floor, is designed for residents living with dementia. This safe and supportive environment encourages independence with familiar routines, including life skills kitchens where residents can engage in meaningful activities like baking and table setting.

Need a break or short-term support? The home's respite care services offer the perfect solution for caregivers needing temporary relief or for individuals recovering from surgery or illness. Whether for a few days or weeks, the home provide high-quality care in a luxurious setting, helping residents regain confidence and independence.

Whether you are looking for long-term care, specialist dementia support, or short-term respite, Marnel Lodge provides luxurious living with expert care in a home-like environment .

Book a visit today and discover why Marnel Lodge is the perfect place for you or your loved one.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1800
  • Self-Funded Residential Dementia Care: from £1900
  • Self-Funded Nursing Care: from £1950
  • Self-Funded Nursing Dementia Care: from £1950
  • RESPITE Self-Funded Residential Care: from £1900
  • RESPITE Self-Funded Residential Dementia Care: from £2000
  • RESPITE Self-Funded Nursing Care: from £1950
  • RESPITE Self-Funded Nursing Dementia Care: from £1949

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Marnel Lodge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Anju Abraham (General Manager)

Local Authority / Social Services

Admission Criteria

  • Care Home accepts admissions seven days a week.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (62)

Visiting

  • The home is open for visits 24/7.

Parking

  • Two large car parks (front and site of the home) available. Off side parking is free as well.

Barchester Marnel Lodge Care Home Reviews (118)

9.8

Barchester Marnel Lodge Care Home has a Review Score of 9.8 (9.826) out of 10, based on 14 reviews in the last 2 years.
Over all time Barchester Marnel Lodge Care Home has 118 reviews.

Overall Experience
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Date Published
  • 118
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Reviewer Connection to Barchester Marnel Lodge Care Home
  • 39
  • 15
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  • 8
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  • 5
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  • 4
  • 4
  • 3
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  • 2
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  • 1
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Total of 118, showing 101-118
Review from Eileen W (Relative of Resident) published on 27 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been visiting Marnel for 4 years now. The home is always clean, bright and cheerful. Staff are always on hand to attend every need of their residents. Residents are always happy.
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Review from John W (Relative of Resident) published on 27 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been visited Marnel for 4 years now and are now friends of the home. We have found the staff to be very caring of all their residents. They make huge efforts to ensure their health and wellbeing.
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Review from B M (Friend of Resident) published on 27 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, clean and all staff obliging.
Reply from Jo Shuck, Administrator at Barchester Marnel Lodge Care Home

Thank you very much for your review and lovely comments.

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Review from A M (Son of Resident) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been at Marnel Lodge for nearly a year. The home has taken so much of the pressure and concern my brother, sister and I had experienced in the previous 6 months.
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Review from Patricia W (Friend of Resident) published on 23 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The building rooms etc one always clean and well presented. The staff are friendly and kind without exception including chefs and maintenance staff. Staff go out of their way to entertain the residents sometimes visitors with ball games, a quiz and sings songs etc.


I have not seen meals or know the

cost, but I always get invited to tea and cake on a Fridays when my friend and I visit.
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Review from Lillian G (Daughter of Resident) published on 19 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From our first visit to view Barchester Marnel Lodge Care Home, everyone was very friendly and caring. The atmosphere is calm and happy with no blaring TVs. What must be a most distressing experience for my mother has been handled with kindness and understanding. The family are also kept informed and
all the staff are as friendly and caring to us as they are to the residents.
Reply from Jo Shuck, Administrator at Barchester Marnel Lodge Care Home

Thank you very much for your review with such lovely kind words!!

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Review from Kathleen T (Wife of Resident) published on 14 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care is very good. I am very pleased with the home.
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Review from A B (Mother-in-law of Resident) published on 9 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Daughter-in-law has been very well cared for and the whole family feels very satisfied with her comfort and care.
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Review from Sarah B (Daughter of Resident) published on 7 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Marnel Lodge for a couple of years now and I'm very pleased with the standard of care she receives. My mother has a lovely big clean room and she is very comfortable. The management are approachable and friendly and the nurses and carers are wonderful.
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Review from C R (Friend of Resident) assisted by family/friend published on 30 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has been most happy at Barchester Marnel Lodge Care Home. As a visitor, I have been welcomed and feel most at home. I would be happy to come here if I find myself on my own.
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Review from Daniela E (Friend of Resident) published on 30 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I often come with my Nan to see her friend and it is a very nice home. All the staff are really nice.
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Review from Patricia R (Daughter of Resident) published on 6 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father became a resident of Barchester Marnel Lodge Care Home at the end of 2015 after a fall. Over the last twelve months, the staff have helped him settle in. He has been allowed to make his room his own. Residents and family are kept well informed of activities taking place. Also, I am always
notified if my father needs to take any extra medication or when he has fallen.
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Review from Jan S (Daughter of Resident) published on 24 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everybody at Marnel Lodge, from domestic staff to the manager is 100% focused on the happiness and individual needs of every resident. Their community get-togethers are amazing. The last one being Halloween. The entertainment was first class and a very high percentage of families and staff joined in,
it was a great party. I videoed the evening and posted it on Facebook, I had more than 150 comments on how wonderful it was.
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Review from Elaine W (Friend of Resident) published on 21 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend seems very well cared for and always looks smartly dressed and hair very nicely done. Staff are always happy and very helpful.
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Review from CF (Brother of Resident) published on 16 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Nice friendly staff who clearly care for the residents. I enjoy visiting the home and my relative.
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Review from Sue W (Daughter of Resident) published on 13 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad lived at Marnel Lodge Care Home for two and a half years. He wasn't always the easiest character but was always treated with kindness and respect. They went out of their way to make sure his life was enjoyable and interesting. He loved the food and spoke fondly of the staff. We always felt welcome
and supported by everyone who worked at the home and any problems were quickly resolved. In his last weeks, the end of life care was superb and the nurses and carers enabled him to have a dignified, comfortable and pain-free death with his family around him.
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Review from G B (Wife of Resident) published on 18 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Jazz evening, an excellent evening attended well by many residents who the staff encouraged to join in and even dance to the music. The social events are so important to the residents and are well attended by the family's as well. The staff, participate themselves at these occasions making an almost
party atmosphere. Well done Marnel Lodge.
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Review from Jane H (Daughter of Resident) published on 13 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents spent their last few years in Marnel Lodge, my mum having passed away last July and my dad in April. They settled so well into their lovely rooms and came to love their carers. Unfortunately many carers moved on during that time but those who are still there became loyal friends to my parents,
myself and my family. My dad was able to be in Marnel when he passed away. The support and care that we all received meant so much to us. The care home is attractive, welcoming and I felt so at home there. Many thanks to everyone there, especially the nursing staff who helped to make my dad as comfortable as possible towards the end.
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Current Review Score: 9.8 (9.826)

Overview of Review Score

The Review Score of 9.8 (9.826) out of 10 for Barchester Marnel Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.826 for Barchester Marnel Lodge Care Home is calculated as follows: ( (140 Excellents x 5) + (25 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 167 Ratings = 4.826
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Marnel Lodge Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (47)

Meet the Team (8)

Anju Susan

Anju Susan Abraham

Job Title: Home Manager Joined: 2023

I am a highly motivated, Quality-driven RN working in Marnel since 2017. Focused on efficiency without compromising compassion. In 2019 achieved appreciation from the North Hampshire Urgent Care Certificate of Commendation in recognition of my exceptional professionalism and commitment to residents' advocacy. I am happy to be a leading part of the Marnel team. So I took the role of a Deputy Manager in 2022 and when I was ready took the leadership of Marnel with great pride in 2023 .I have great enthusiasm, positivity and confidence to effectively lead and supervise the multi-disciplinary team to achieve the set targets.

Deepthi

Deepthi Pullath Murali

Job Title: Deputy Manager Joined: 2023

I am a dedicated and compassionate nursing professional with over 10 years of experience in the healthcare industry. I joined Marnel in August 2021. My journey in nursing has been guided by a profound commitment to patient care and a relentless pursuit of excellence in every aspect of my practice. I believe in the core values of nursing passion, empathy, integrity and advocacy. I am committed to providing person-centred care that respects the dignity and individuality of each resident.


As a deputy manager with a profound passion for nursing and a heartfelt dedication to the well-being of elderly residents, I have dedicated my career to providing compassionate and comprehensive care.


Throughout my journey as a nurse, I have consistently demonstrated a deep commitment to improving the quality of life for those in my care. Beyond my clinical skills, I pride myself on my ability to connect with patients and their families, understanding their unique needs and tailoring my approach to suit each individual. My goal is to create a nurturing and safe environment where our residents feel valued and cherished.


As a nurse, I am continually learning and adapting, staying abreast of the latest in geriatric care to provide the best outcomes. Caring for the elderly is not just my profession, it is my passion and my life’s work. I am grateful for the opportunity to make a positive impact on the lives of those I serve and look forward to continuing this rewarding journey.

Simi

Simi Cyriac

Job Title: Unit Nurse Manager Joined: 2023

An enthusiastic and hardworking individual who has 8 years of experience in nursing and dementia care. I give my best to deliver person-centred care to those I support and meet their needs with the passion and commitment they deserve.

Deborah

Deborah Olutosin Adedigba

Job Title: Unit Manager Memory Lane Joined: 2022

I am a pragmatic nurse with over nine years of experience in adult nursing. I have been working with the Marnel Lodge team since 2022. I am dedicated to my job, making sure every resident I come into contact with gets the very best of my clinical, empathetic and person-centred care.

Diane

Diane Hemming

Job Title: Home Administrator Joined: 2021

I joined the team in April 2021 and my role is to look after the home’s finances and administration. I have worked in administration for over 20 years and here at Marnel I lead a team of 2 lovely ladies. Tasks related to administration are very important to keeping a business running efficiently. Having the responsibility to complete tasks on time and in a quality manner without much oversight is crucial and really rewarding for me personally.


This is my first role in a care home and I am loving getting to know the residents and their families. I interact with the residents on a daily basis and you will often find me singing and dancing in one of the lounges when we have entertainers in and I am happy to join them on trips out. My door is always open and I am always happy to help.

Sarah

Sarah Yarney

Job Title: Activities Coordinator Joined: 2024

I have worked with the elderly for more than forty years in various roles, gaining varied knowledge and experience. I have been a relative at Marnel Lodge for ten years and worked as an admin assistant for a year and a half. I have now taken on the exciting role of Activities Coordinator at Marnel Lodge and I am looking forward to working with the residents, families and the Marnel team to start some new activities and adventures.

Symoun

Symoun Genobatin

Job Title: Head Chef Joined: 2024

Hi, my name is Symoun and I am the head chef here at Marnel Lodge. I joined Barchester in 2022 working in a sister Barchester home before moving to Marnel Lodge. Before that, I worked for a fine dining restaurant which is where I gained my skills and confidence. I love being able to make our residents happy through the love of food and take pride in every dish.

Tracey, Jeanne, Kayleigh

Tracey, Jeanne, Kayleigh

Job Title: Hairdresser and Chiropodist Joined: 2014

Tracey, Jeanne & Kayleigh
Hairdressing & Chiropodist Team


Our passion is to help our lovely Residents and make them feel special every day.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Marnel Lodge Care Home to verify any information. View our terms and conditions. Barchester Marnel Lodge Care Home has an Enhanced Service - more info.