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Experienced nursing and care teams support residents with a range of needs, including mild and moderate dementia, Parkinson’s disease, stroke, COPD, convalescent care and palliative and end-of-life care, subject to individual assessment. Care is tailored around each resident’s needs, choices...
Halden Heights Nursing Home is a purpose-built nursing home in High Halden, near Tenterden, providing personalised nursing, dementia nursing and respite care for older people in a peaceful Kent countryside setting.
Experienced nursing and care teams support residents with a range of needs, including mild and moderate dementia, Parkinson’s disease, stroke, COPD, convalescent care and palliative and end-of-life care, subject to individual assessment. Care is tailored around each resident’s needs, choices and routines, with an emphasis on dignity, independence and wellbeing.
The home offers a choice of single and companion bedrooms, most with en-suite wet rooms, alongside comfortable communal spaces, accessible facilities and landscaped gardens where residents can relax and spend time with family and friends. Activities and social opportunities support residents to remain engaged and connected.
Located on Ashford Road in High Halden, Halden Heights is particularly convenient for families looking for nursing or dementia care around Tenterden and Ashford, as well as nearby Bethersden, Biddenden, Smarden, Woodchurch and Headcorn.
Care Provided by Halden Heights Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 101 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Halden Heights provides nursing and nursing dementia care, including permanent and respite stays. Fees are based on each resident’s individual care needs following an assessment and may vary according to the level of support required.
The price(s) shown are provided by the care home. Contact Halden Heights Nursing Home for full pricing details and T&Cs.
Contact Halden Heights Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Eleanor Nursing and Social Care Ltd
- Private Owned
Person in charge
- Daisy Delgado (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (89)
- Couples/Companion Rooms (6)
- Single Rooms with ensuite Wet Room (89)
- Couples/Companion Rooms with ensuite Wet Room (4)
Visiting
- Pleased to inform you that the services available at your convenience from 11 am until 9 pm.
Parking
- Parking on site
Halden Heights Nursing Home Reviews (138)
Halden Heights Nursing Home has a Review Score of 9.8 (9.819) out of 10, based on 57 reviews in the last 2 years.
Over all time Halden Heights Nursing Home has 138 reviews.
My Mum has been a resident of Halden Heights for the last 4 years. Over this time she has been well looked after by kind and considerate staff who all go the extra mile to make sure the residents are safe and comfortable. Furthermore, as a family, we feel that the staff also looked after us and...
We would highly recommend Halden Heights and are very grateful to all the staff there.
Dear Abi, Thank you so much for your heartfelt review and recommendation. It has been an honour to care for your mum, and we are incredibly touched by your kind words. Our team strives to provide the highest level of care, comfort and support to both residents and their families, so knowing we've...
Dear Abi, Thank you so much for your heartfelt review and recommendation. It has been an honour to care for your mum, and we are incredibly touched by your kind words. Our team strives to provide the highest level of care, comfort and support to both residents and their families, so knowing we've made a positive impact during this time means a great deal to us. We deeply appreciate your trust in us and are grateful for the opportunity to have been part of your mum's life.
Always welcomed and treated with kindness.
Always welcomed and treated with kindness.
Thank you for your kind feedback. Our team strives to create a warm and compassionate environment for everyone, and it's wonderful to know that this has been your experience. Thank you for being part of the Halden Heights family and please don't hesitate to reach out if you need anything further.
Nothing was too much trouble, the staff were so kind and caring and he was looked after royally. l would never look anywhere else if l needed respite care again. The room and gardens were beautiful. Thank...
Nothing was too much trouble, the staff were so kind and caring and he was looked after royally. l would never look anywhere else if l needed respite care again. The room and gardens were beautiful. Thank you once again.
Thank you so much for your wonderful feedback. We're so happy to hear that your husband had such a positive experience at Halden Heights. We appreciate your kind words and are grateful for your trust in us. Should you ever need care again, we would be honoured to welcome you back. Thank you once again for your support.
My father was confused and reluctant to leave his own home when he first came to Halden Heights. Within a week or so he had settled in happily. This was very much the result of the really excellent care he received. His carers/nurses were of course professional but they went far beyond that, making...
My father was confused and reluctant to leave his own home when he first came to Halden Heights. Within a week or so he had settled in happily. This was very much the result of the really excellent care he received. His carers/nurses were of course professional but they went far beyond that, making him feel that they really cared about him and showing him affection. I and my family also felt welcome and supported when we were here.
Thank you for sharing your experience with us. We understand how difficult it can be for someone to leave the comfort of their own home, so it's incredibly rewarding to hear that your father was able to settle in so quickly. We strive to create a welcoming and supportive environment for both...
Thank you for sharing your experience with us. We understand how difficult it can be for someone to leave the comfort of their own home, so it's incredibly rewarding to hear that your father was able to settle in so quickly. We strive to create a welcoming and supportive environment for both residents and their families, and we're grateful that you felt this during your visits. Thank you for your kind words and trust in our care.
My father spent 3 weeks in Halden Heights where he was looked after with such care and kindness by all the staff there. He was at end of life, was pain-free and he was given his dignity. The nurses were always on hand, the most lovely team of helpers, cleaners, people handling out the lunch trolley...
My father spent 3 weeks in Halden Heights where he was looked after with such care and kindness by all the staff there. He was at end of life, was pain-free and he was given his dignity. The nurses were always on hand, the most lovely team of helpers, cleaners, people handling out the lunch trolley etc. They were all managed by the amazing manager. Everyone could not have been more kind or sympathetic. Thank you.
Thank you for sharing your heartfelt experience. Your words about our team, truly capture the spirit of compassion and dedication we aim to provide. It means a lot to know that their efforts made a difference. Thank you for trusting us with your father's care and for being a part of the Halden Heights family.
My sister-in-law was transferred from a hospice, where she received excellent care to Halden Heights where excellent care continued. Nothing was too much trouble for the staff in caring for her and looking after...
My sister-in-law was transferred from a hospice, where she received excellent care to Halden Heights where excellent care continued. Nothing was too much trouble for the staff in caring for her and looking after us whenever we visited.
An excellent care home. Both my parents were cared for here from September 2020 (my dad died in October 2020) and from then, until June 26th 2024 for my mother. Through Covid and very difficult dementia, the staff always went above and beyond their duty. They kept me informed of any issues, looked...
An excellent care home. Both my parents were cared for here from September 2020 (my dad died in October 2020) and from then, until June 26th 2024 for my mother. Through Covid and very difficult dementia, the staff always went above and beyond their duty. They kept me informed of any issues, looked after my mum with humour, love and kindness and treated all my family with understanding. Thank you, Halden Heights for caring until the end. I hope to keep in touch with the staff as they become my friends also.
Thank you for sharing your heartfelt experience with us. We are deeply moved by your words and are honoured to have been entrusted with the care of both your parents. Our team has always strived to go above and beyond, providing not only exceptional care but also love, kindness and understanding....
Thank you for sharing your heartfelt experience with us. We are deeply moved by your words and are honoured to have been entrusted with the care of both your parents. Our team has always strived to go above and beyond, providing not only exceptional care but also love, kindness and understanding. We are grateful to hear that our efforts have made a positive impact during such a difficult time. We consider it a privilege to have been part of your parent's lives and to have become friends with you and your family. Thank you, sincerely, for your kind words and for choosing Halden Heights. If there's anything more we can do or any way we can continue to support you, please don't hesitate to reach out.
Most of the care was excellent and staff were friendly and approachable. Can be a bit noisy - sound came a long way under the glass door. Particularly difficult that we all go to bed at 6-7pm!
Would have liked a bigger mirror in my room.
Food was very good mostly but...
Most of the care was excellent and staff were friendly and approachable. Can be a bit noisy - sound came a long way under the glass door. Particularly difficult that we all go to bed at 6-7pm!
Would have liked a bigger mirror in my room.
Food was very good mostly but would like to have more green leafy vegetables.
Laundry service was impressive. Quick turnaround and staff very helpful if things went missing.
Nurses/carers very helpful with my medication.
Excellent care and support was given to my father and also to my brother and me as visitors when it was much needed.
Excellent care and support was given to my father and also to my brother and me as visitors when it was much needed.
Thank you for your kind words. We are delighted to hear that your father received excellent care and support. Your feedback reassures us that we are meeting our goals. Providing compassionate and attentive care during such times is our priority and If there is anything more we can do for you,...
Thank you for your kind words. We are delighted to hear that your father received excellent care and support. Your feedback reassures us that we are meeting our goals. Providing compassionate and attentive care during such times is our priority and If there is anything more we can do for you, please don't hesitate to reach out. Thank you for choosing us and being part of the Halden Heights family.
I was very pleased with the care, support and kindness that was shown to my sister for the period of time that she stayed at Halden Heights. Nothing was too much of a bother, the food was varied and all of the staff were very kind and passionate. Thank you so much.
I was very pleased with the care, support and kindness that was shown to my sister for the period of time that she stayed at Halden Heights. Nothing was too much of a bother, the food was varied and all of the staff were very kind and passionate. Thank you so much.
Thank you for your kind words. We are delighted to hear that your sister received the care and support she needed during her stay at Halden Heights. It's heartening to know that our team's dedication and passion made a positive impact and that everything met your expectations. Your feedback means a...
Thank you for your kind words. We are delighted to hear that your sister received the care and support she needed during her stay at Halden Heights. It's heartening to know that our team's dedication and passion made a positive impact and that everything met your expectations. Your feedback means a lot and reaffirms our commitment to providing compassionate and high-quality care. If there is anything more we can do for you or your family, please don't hesitate to reach out. Thank you for entrusting us with your sister's care.
My husband was in Halden Heights for 8 weeks prior to his passing away. He received excellent care, his room was delightful, and the staff was very considerate to both me, my husband, and visitors. They made us feel at home. The manager in particular was very welcoming and always made herself...
My husband was in Halden Heights for 8 weeks prior to his passing away. He received excellent care, his room was delightful, and the staff was very considerate to both me, my husband, and visitors. They made us feel at home. The manager in particular was very welcoming and always made herself available.
Thank you for your lovely review. We are deeply sorry for your loss, and we appreciate you taking the time to share your experience. It's reassuring to hear that your husband received excellent care, and gratifying to know that our staff and manager's efforts made a positive impact. Your kind words...
Thank you for your lovely review. We are deeply sorry for your loss, and we appreciate you taking the time to share your experience. It's reassuring to hear that your husband received excellent care, and gratifying to know that our staff and manager's efforts made a positive impact. Your kind words mean a lot to us, and we are here for you and your family if you need any further support. Thank you for being part of the Halden Heights family.
Halden Heights always seems to go the "extra steps" to help and care for their residents. The staff are all friendly and have a lovely "informed" way when talking with the residents. There is always a good choice of...
Halden Heights always seems to go the "extra steps" to help and care for their residents. The staff are all friendly and have a lovely "informed" way when talking with the residents. There is always a good choice of food, interesting and well prepared.
Nothing is too much trouble for the staff.
Thank you so much for the lovely review. We are delighted to hear that you have found Halden Heights to be a kind, and caring home for your dear wife. It's heartening to know that our efforts have made a positive impact. Your kind words about our team's dedication mean a lot to us. We are here to...
Thank you so much for the lovely review. We are delighted to hear that you have found Halden Heights to be a kind, and caring home for your dear wife. It's heartening to know that our efforts have made a positive impact. Your kind words about our team's dedication mean a lot to us. We are here to support you and your wife in every way possible. Thank you for being part of the Halden Heights family.
Kindness, caring, lovely food, everyone made a horrible time bearable such a beautiful home. Lovely setting, staff have enormous patience. Kindness to me as well as my husband. Understanding. I can't thank them enough particular three staff members in particular and your manager, matron.
Kindness, caring, lovely food, everyone made a horrible time bearable such a beautiful home. Lovely setting, staff have enormous patience. Kindness to me as well as my husband. Understanding. I can't thank them enough particular three staff members in particular and your manager, matron.
Thank you deeply for sharing your heartfelt feedback with us. It means the world to us to hear that your experience at our care home was marked by kindness, care, and comfort during what we understand can be a challenging time. We are delighted to know that you found our home to be beautiful, with...
Thank you deeply for sharing your heartfelt feedback with us. It means the world to us to hear that your experience at our care home was marked by kindness, care, and comfort during what we understand can be a challenging time. We are delighted to know that you found our home to be beautiful, with a lovely setting and a staff that exhibited enormous patience and kindness towards both you and your husband. Providing understanding and support is at the core of what we do, and we are truly grateful for the recognition of our efforts. Your appreciation for specific staff members and our manager and matron is incredibly touching. We will ensure that your kind words are shared with them, as they continuously strive to make a positive difference in the lives of our residents and their families. Warm Regards, Halden Heights Care Home Team.
The whole experience of looking after my mum was brilliant. I cannot overstate how fantastic the manager and her team treated her.
The whole experience of looking after my mum was brilliant. I cannot overstate how fantastic the manager and her team treated her.
We are truly grateful for your kind words and the trust you placed in us to care for your mum. It warms our hearts to hear that your experience with Halden Heights was brilliant and that our manager and her team provided such fantastic care to your mum. At Eleanor Healthcare Group, we are dedicated...
We are truly grateful for your kind words and the trust you placed in us to care for your mum. It warms our hearts to hear that your experience with Halden Heights was brilliant and that our manager and her team provided such fantastic care to your mum. At Eleanor Healthcare Group, we are dedicated to providing compassionate and exceptional care to all our residents, and we're delighted to hear that your mum received just that. Your appreciation means the world to us, and we will make sure to share your feedback with our team. Thank you once again for choosing us to care for your mum. If there is anything else we can assist you with, please do not hesitate to reach out. Warm regards, Halden Heights Care Team.
All staff have exceptional care at all times within 24 hours of moving in from the hospital, I felt 100% better. The atmosphere was very calm, with good food and attentive staff, who wanted to get to know my likes and dislikes, which really helped. Made to feel very special on my birthday and had...
Dhame hoist for me bath on my floor was not fixed in the six months I was here.
But cannot praise all staff for their care.
We truly appreciate your feedback and are thrilled to hear about your positive experience with our staff at Halden Heights. It's heartening to know that you felt exceptional care from the moment you arrived and that our attentive team contributed to your well-being and made you feel special on...
We truly appreciate your feedback and are thrilled to hear about your positive experience with our staff at Halden Heights. It's heartening to know that you felt exceptional care from the moment you arrived and that our attentive team contributed to your well-being and made you feel special on important occasions like your birthday and Christmas. Your praise for our staff means the world to us, and we will make sure to pass on your kind words to the team. Thank you for choosing Halden Heights, and please don't hesitate to reach out if there's anything else we can do for you. Warm regards, Halden Heights Care Home.
Halden Heights was able to accommodate at very short notice and provided the care and attention required. The room was clean and provided the necessary facilities. The staff took care and arranged all the necessary medication
Halden Heights was able to accommodate at very short notice and provided the care and attention required. The room was clean and provided the necessary facilities. The staff took care and arranged all the necessary medication
We're incredibly grateful for your feedback and are pleased to hear that Halden Heights was able to accommodate your needs at short notice and provide the care and attention required. Maintaining a clean and comfortable environment for our residents is a top priority, and we're glad to know that...
We're incredibly grateful for your feedback and are pleased to hear that Halden Heights was able to accommodate your needs at short notice and provide the care and attention required. Maintaining a clean and comfortable environment for our residents is a top priority, and we're glad to know that the room met your expectations and provided the necessary facilities. Our dedicated staff are committed to ensuring the well-being of our residents, and we're delighted to hear that they took care of all necessary arrangements, including medication management. Your kind words are a testament to their hard work and dedication. Thank you for choosing Halden Heights, and please don't hesitate to reach out if there's anything else we can assist you with. Warm regards, Halden Heights Care Team
I have been treated with dignity and respect. The staff have been excellent. The home is very clean.
I have been treated with dignity and respect. The staff have been excellent. The home is very clean.
We greatly appreciate your positive feedback regarding your experience at our facility. Treating our residents with dignity and respect is at the core of our values, and we are delighted to hear that you have felt well-cared for by our excellent staff. Maintaining a clean and welcoming environment...
We greatly appreciate your positive feedback regarding your experience at our facility. Treating our residents with dignity and respect is at the core of our values, and we are delighted to hear that you have felt well-cared for by our excellent staff. Maintaining a clean and welcoming environment is a top priority for us, and we are pleased that you have noticed our efforts. Thank you for taking the time to share your thoughts.
We will be eternally grateful that we chose Halden Heights for Dad's end-of-life care. The care and tenderness that the staff showed to Dad was exemplary. Thank you.
We will be eternally grateful that we chose Halden Heights for Dad's end-of-life care. The care and tenderness that the staff showed to Dad was exemplary. Thank you.
Thank you for your heartfelt review. It was an honour to provide care for your dad during his end-of-life journey at Halden Heights. Our team is deeply touched by your kind words, and we are grateful for the opportunity to have supported your family during this time.
Incredible home, the manager and her team could not have been more helpful and caring to my mum right up to her passing away in January 2023. She was made really comfortable despite her ill health. I cannot recommend this home highly enough.
Incredible home, the manager and her team could not have been more helpful and caring to my mum right up to her passing away in January 2023. She was made really comfortable despite her ill health. I cannot recommend this home highly enough.
We truly appreciate your heartfelt feedback. Transitioning a loved one into residential nursing care can be incredibly challenging, and we are grateful for the trust you have placed in us at Conewood Manor. It brings us immense joy to hear that your mum's complex needs are being fully met by our...
We truly appreciate your heartfelt feedback. Transitioning a loved one into residential nursing care can be incredibly challenging, and we are grateful for the trust you have placed in us at Conewood Manor. It brings us immense joy to hear that your mum's complex needs are being fully met by our compassionate and dedicated staff. Ensuring the well-being of our residents and keeping families informed is of utmost importance to us, and we are glad to hear that you feel supported and involved in your mum's care journey. Our team works tirelessly to provide a vibrant and engaging environment for residents, and we are delighted that your mum is safe, happy, and able to enjoy the activities and entertainment provided. Thank you for acknowledging the efforts of our staff and for entrusting us with your mum's care. We are here for you every step of the way.
Our father spent a year at Halden Heights. The care he received was excellent. He was suffering from vascular dementia. Our family was greatly comforted from knowing that Dad was being really well looked after by kind and caring staff. Everyone was friendly, sympathetic and professional. We have no...
Our father spent a year at Halden Heights. The care he received was excellent. He was suffering from vascular dementia. Our family was greatly comforted from knowing that Dad was being really well looked after by kind and caring staff. Everyone was friendly, sympathetic and professional. We have no hesitation in recommending Halden Heights and are very grateful to the manager and the team for all they have done for our father including end-of-life care. Thank you.
Thank you for taking the time to share your experience with us. We are deeply grateful for your kind words and are honoured to have had the opportunity to care for your father during his time at Halden Heights. Providing excellent care, especially for those suffering from conditions like vascular...
Thank you for taking the time to share your experience with us. We are deeply grateful for your kind words and are honoured to have had the opportunity to care for your father during his time at Halden Heights. Providing excellent care, especially for those suffering from conditions like vascular dementia, is our utmost priority, and we are glad to hear that your family found comfort in knowing that your father was well looked after by our compassionate and professional staff. Your recommendation means a great deal to us, and we are truly thankful for the trust you placed in our team. If there is anything more we can do for you or your family, please do not hesitate to reach out.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 October 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Halden Heights Nursing Home.
There are no upcoming events for Halden Heights Nursing Home.
Awards / Recognitions (2)
- 11 Feb 2022Recipient: Eleanor Nursing and Social Care Ltd
- 12 Jan 2022Recipient: Eleanor Nursing and Social Care Ltd
Accreditations
There are no accreditations posted yet for Halden Heights Nursing Home.
Meet the Team (1)

Meet our esteemed manager, Daisy Delgado. She holds a Bachelor of Science Degree in Nursing from the Philippines and is a qualified overseas nurse...
Meet our esteemed manager, Daisy Delgado. She holds a Bachelor of Science Degree in Nursing from the Philippines and is a qualified overseas nurse who gained professional registration with the Nursing and Midwifery Council in 2001. Starting her career in the NHS as a staff nurse, senior staff nurse, and Deputy Ward Manager, Daisy specialized in Trauma and Orthopaedics as well as Elderly Care.
In 2009, she completed her Leadership training and workshop with flying colours and helped develop the hospital as the first Orthopaedic Practice Development unit in the private sector. Later, in December 2011, she joined the newly opened Halden Heights Care Community as a Deputy Manager and Clinical Manager, where she worked closely with various multidisciplinary agencies to manage the Health and Social Care Village unit in the Nursing home. This was a pilot study of the EKHUFT to support patients who require rehabilitation and assessment of their health and social needs before discharge home. Daisy is incredibly passionate about her role in rehabilitating patients and ensuring the provision of exceptional care at all times.
In her free time, Daisy enjoys having her family around and singing, often heard around the home. Her vision for Halden Heights is to continue providing the best possible service with a caring and compassionate approach, ensuring that the staff are trained and equipped to meet the needs of our clientele. Effective communication throughout the home, along with an open-door policy with everyone, is essential to her.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Halden Heights Nursing Home to verify any information. View our terms and conditions. Halden Heights Nursing Home has an Enhanced Service -what an Enhanced Service includes.