Halden Heights Nursing Home

Very friendly, always willing to help. Did all they could to look after my brother who had a lot of health issues. Which we thank you for.

Mum was in the Halden Heights Care Community for over four years including the difficult Covid years. Their care was excellent throughout her time there. The staff are very caring and patient - thank you to the manager and all.

A huge thank you Halden Heights Care community to the reception, caterers, cleaners, helpers, carers, nurses and right through to the exceptional lady at the top.

I feel peace of mind having my mum cared for at Halden Heights. The staff treat and look after her needs. They are also very thoughtful and respectful to those that visit friends or family. The staff come over as very caring, although I imagine it to be a very challenging job. The staff are always very friendly and informative about my mother's health and keep us updated with all that's going on. Always greet us with a smile and a friendly good buy. Thank you for all that you do.

My mother moved in to Halden Heights Care Community in December 2022 and in my opinion has received very good care. The staff are excellent at their jobs and are always courteous and polite.

My only criticism. I would like to see the care staff wearing a form of identification, to help the residents know who they are.

Halden Heights Care Community was an experience I was dreading but I found a lovely home. It was well run and a pleasure to be in.

I was accepted here for respite after fractures on both arms and live on my own. I have been made to feel welcome the staff have been kind considerate and helpful. Activity classes started and joined in where I could which was very sociable

Sadly, my father passed away due to his condition and the home dealt with him with great dignity. Caring to the end. What more could you want for your loved ones.

The care I received at Halden Heights Care Community was second to none. All levels of staff were cheerful, polite and caring. The levels of cleanliness were to a very high standard. The food was well-cooked and tasty. Overall I would have no hesitation in recommending Halden Heights Care Community to anyone. One small suggestion - when getting the food orders would it be possible to include breakfast as it seemed what you ordered on day one was repeated.

Thank you everyone for helping along the road to recovery.

I cannot being to tell you how wonderful Halden Heights Care Community people are. I came here following a serious accident resulting in several broken bones and unable to do even the most basic personal care. Throughout, I have been given professional care and treated with the utmost dignity. The staff are so kindhearted and supportive. I could not have faced and coped with my injuries without them.

The day I came into Halden Heights Care Community, the welcome was with a smile and I felt at home. They all have been kindness itself all the time, as I was non-weight bearing and they had to dress and undress me in part and other things they were so patient. I have enjoyed my staff here, apart from my injury.

I have found the care here excellent. Recovering from a big operation I have needed a lot of help. I have found people sensitive and encouraging as I gradually become able to do things for myself. It was exactly the support I needed and I would happily recommend Halden Heights to anyone needing to convalesce.

Thank you so much!

After my mum suffered a fall in December and fractured her ankle, she was transferred to Halden Heights for rehab on Christmas Day and finally left yesterday. My family and I cannot praise the team there enough from the manager, the nurses, physios, care assistants and the cleaners. Every one of them showed care and compassion to not only her, but my dad too when he visited and to me and my siblings as we live in London. They kept us updated and really looked out for her especially when she had to isolate for the first four days being there. We cannot express our gratitude enough. Nothing is ever too much and it is always done with a smile and such empathy. Thank you all so much.

I have nothing but praise for the way the whole team cared for my mum on her recent rehabilitation/respite stay. Everyone was so kind and caring and I felt totally comfortable with her being there. Nothing was too much trouble and I can’t thank everyone enough for making a difficult time much more bearable.

Despite her terrible illness, Mum was happy at Halden Heights and I am so very grateful to all the staff for making her last months as comfortable and peaceful as possible.

My father was with you for five months before he passed away in your care. The compassion and care shown to him were exemplary, as was the consideration shown to his wife and family on their almost daily visits to him. As a family, we are immensely grateful to the staff for all they did for him.

All the time we were there they were always caring and welcoming. We could not fault my uncle's care. They always had time to talk and welcome family, it felt like a second home. Thanks to all the staff.