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Meddyg Care Dementia Home - Rhyl

71 Brighton Road, Rhyl, Denbighshire LL18 3HL
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The staff at Richmond House really know what they are doing.Carol D(Daughter of Resident/Service User)
Meddyg Care Dementia Home - Rhyl, Rhyl
The home ticks all the boxes for quality and care and gives the family peace of mindSam J(Daughter-in-law of Resident/Service User)
Meddyg Care Dementia Home - Rhyl, Rhyl
The staff are exceptional and everyone is so friendly to residents and family alike. I am so happyMaureen(Daughter of Resident/Service User)
Meddyg Care Dementia Home - Rhyl, Rhyl

Meddyg Care Dementia Home - Rhyl, specialises in dementia care, supporting residents to live happily and comfortably in the purpose-built home.

The home has fresh and modern features and furnishings which ensure the most up to date services and care can be offered to people living at at the home.

The home has a variety of homely areas for residents to spend time in including a library, TV lounge, music area and...  

Care Provided by Meddyg Care Dementia Home - Rhyl

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,000From £1,000
Residential Dementia CareFrom £1,000From £1,000

Contact Meddyg Care Dementia Home - Rhyl to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sally London (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (35)
  • Single Rooms with ensuite Wet Room (35)

Visiting

  • Please call to discuss

Parking

  • The home's car park can be found to the rear entrance on Churton Road. Entrance way will be signposted. Parking on the front is restricted to an hour only - no return set by the council.

Meddyg Care Dementia Home - Rhyl Reviews (110)

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9.7

Meddyg Care Dementia Home - Rhyl has a Review Score of 9.7 (9.696) out of 10, based on 30 reviews in the last 2 years. Over all time Meddyg Care Dementia Home - Rhyl has 110 reviews.

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Review from Leslie H (Son of Resident) published on 20 March 2025 Submitted via Website
Overall Experience
All members of our family are so happy with the level of care and the facilities provided to our mother by Richmond House. The care and attention our mother receives is second to none. We can honestly say that there has been a noticeable improvement in our mother's general awareness and demeanour since she took up residence. Every member of staff has been wonderful, nothing is too much trouble and everyone has a smile on their face. The place is always clean and tidy and the residents are engaged and involved with an activity every time we have visited.

We have no hesitation in scoring every aspect of this review as excellent. We cannot recommend Richmond House highly enough. Our mother is treated as an individual, well looked after and happy to be there, what more can you say.

Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl

Thankyou for your lovely feedback. We pride ourselves on person centred care and each resident becomes family. We hope that you will continue to be happy with the care we provide.

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Review from Paul G (Son of Resident) published on 20 March 2025 Submitted via Website
Overall Experience

We cannot believe the change in our father since he returned home, we are so pleased that we decided to choose Richmond House for his respite stay while we were on holiday, it has proven to be the best decision we have made regarding dads health, he's back to the way he was 15 months ago, fully alert, having good conversations with him, and he's watching TV again. Before he stayed at Richmond house his mental health was deteriorating at a fast rate, but thanks to the management and staff at Richmond House he is completely changed him for the better. It is genuinely appreciated by all his family. A lovely clean home where the residents are very care for by lovely caring staff.

Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl

Thankyou for your lovely feedback. It was an absolute pleasure seeing him thrive and return home happy and we look forward to seeing him again.

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Review from M R (Husband of Resident) published on 15 January 2025 Submitted via Postal Card
Overall Experience
So happy with the care and attention that my wife is receiving at Richmond House. It is a very personal and caring environment for her. Attention to detail never spored.

My mind is very much at ease knowing that she is so excellently looked after.

Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl

Thank you for your positive feedback. We are so happy that you have entrusted your wife to our care and support, and we endeavour to keep providing that quality service and family environment.

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Review from L W (Daughter of Resident) published on 24 December 2024 Submitted via Postal Card
Overall Experience

Richmond House's staff and residents have become our new family. Everyone is so kind and caring, always keeping the residents as their main priority. I am still adapting to my mum's illness and the transition of her moving into a care home but the staff have helped me so much and still do. They are always available with support and a hug. The environment is so bright and happy with many stimulating activities for the residents. Each resident is treated as an individual with the utmost dignity and respect. The cleanliness is of top quality standards and meals are the same. I am forever grateful to all of the staff. They are very special people.

Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl

Thank you so much for your lovely comments. We like to think that family are just as important as our residents and we will always assist in helping any transition become easier. We are so glad you are happy with Richmond House and the care we provide.

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Review from H W (Daughter of Resident) published on 19 December 2024 Submitted via Postal Card
Overall Experience

The Richmond House team works together to provide a homely, supportive environment where residents are considered with dignity, cared for as individuals, and cheerful and attentive staff. The team effort is evident and much appreciated. Thank you all!

Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl

Thank you for your positive feedback and long may we continue to provide the home-from-home environment and quality care provided by our skilled and dedicated staff.

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Review from S J (Sister of Resident) published on 19 December 2024 Submitted via Postal Card
Overall Experience

My impression of this care home is exactly what it says, care. Nothing is too much trouble. The place is clean. Plenty of activities going on that is why I chose this place. I can't comment on the food as I haven't seen it but my sister says it's nice. Reasons for good not excellent as the carpets and curtains are tired but to be expected.

Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl

Thank you for your welcome feedback which we have taken positively on board. Plans are already underway to start replacing upholstery and furnishings etc where required.

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Review from S A (Son of Resident) published on 11 December 2024 Submitted via Website
Overall Experience

This is an excellent home, very clean and the staff are friendly and welcoming, my mum loves it here. I highly recommend it as I can't say or speak highly enough regarding my mum's care and the integration with staff and the care towards visitors. First class.

Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl

Thank you for your comments. Maintaining relations with Families is just as important to us as caring for our residents and we will always do our utmost best for both.

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Review from D L (Respite Resident) published on 6 December 2024 Submitted via Website
Overall Experience

Absolutely outstanding care was given to our family member during her respite stay at Richmond House. The staff are trained to the highest of standards nothing was ever a problem if you needed anything Amanda and the staff were straight on it we have used other care homes but nothing compared to here. Every single thing was so in-depth and done to the highest of standards our family member went in looking exhausted she came out like a new happy person more like her old self we are forever grateful to all the staff I can't thank them enough.

Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl

Thank you for your positive feedback, it was a pleasure to care for your family member and we look forward to seeing you all again soon.

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Review from Jason H (Son of Resident) published on 30 September 2024 Submitted via Postal Card
Overall Experience

Moving a loved one into care is never an easy decision to make. Will the home be suitable? Will they settle in? Will they receive the right level of care? All questions were answered positively when my mother became a resident. I am unable to visit regularly, I reply on updates from staff and management and they've been very accommodating and understanding. For example, when my mother had to go to hospital recently, members of staff took it upon themselves to visit and check on her wellbeing. This was very comforting. I have nothing but praise and admiration for the staff and what they do.

Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl

Thank you for your kind review. Residents are family and we will always treat them as such especially knowing you are so far away.

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Review from R W (Wife of Resident) published on 28 August 2024 Submitted via Postal Card
Overall Experience

As far as I know my husband's care was satisfactory but not enough encouragement to keep mobile. I always felt unwelcome and not involved in his care at all. Staff answers to any questions were contradictory or known to be untrue. Visiting allowed was disgusting and meant my husband often missed visits. By pre-booking only about nine visitors were allowed per day between 35 patients. Staff were not helpful in assisting with booking.

Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl

Thank you for your review. The Management and Staff work hard to create a welcoming and inclusive Home, and we can only apologise if you feel that this was not your experience. Following the Pandemic, we reviewed our Visitor's Policy, based on the needs of the Residents we care for, and found that...  

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Review from J C (Daughter of Resident) published on 12 April 2024 Submitted via Postal Card
Overall Experience

On the whole, the care home has very good standards. One of my issues is my mum's laundry is getting ruined. Everything that is white has turned pink or grey and looks awful. The telephone line is shocking and get cut off regularly. Some staff are not very helpful and I worry about communication barriers due to staff who speak broken English as my mother has very little hearing.

Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl

We are sorry that you feel that things are not up to our usual high standards and welcome you as always to contact us to discuss any concerns that you may have, that have not already been addressed. Kind regards

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Review from Mark R (Son of Resident) published on 20 December 2023 Submitted via Website
Overall Experience

5 stars is not enough. Richmond House and its staff are unbelievable on every level. My mum is a resident there, and my father visited twice a week, they made him so welcome he looked forward to going to visit my mum and see the staff. I can never thank them enough. When my father passed I felt they not only had my mum in their care, but they have my back. I visited my mum on her birthday not long after my father passed and when I started breaking down, staff were there to support me. Yes, Richmond House is a lovely place, the staff are the beating heart of the place and do an amazing job, above and beyond. Amazing, thank you guys from the bottom of our family's hearts.

Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl

Mark, there are no words that can do your review justice. Residents are our family, and we like to think that their family also becomes ours. Thank you for your lovely words. We miss your dad and will do our best to continue to provide the very best for your mum too.

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Review from Derek A (Husband of Resident) published on 7 December 2023 Submitted via Website
Overall Experience
From the early days that my dear wife entered Richmond House Care Home, I have observed and felt proud to have witnessed the care, consideration and respect, given to and shown to all residents. Even throughout the dark days of the Covid period, every precaution was taken by Richmond House to safeguard residents and staff.

I have the honour and pride to accept all staff as friends. Well done Richmond House.

Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl

Thank you for your lovely comments and we always look forward to your visits!

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Review from Hayley E (Daughter-in-law of Resident) published on 6 December 2023 Submitted via Website
Overall Experience

Brillant staff, they kept us informed when things happened to my father-in-law. My father-in-law was very happy being there, home from home, he had a fall and they took him to hospital, the security was brilliant as my father-in-law likes to escape, but he couldn't there.

Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl

Thank you for your kind words and we hope to see you again soon.

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Review from Meryl P (Daughter-in-law of Resident) published on 6 December 2023 Submitted via Website
Overall Experience

Richmond House is an absolute gem of a place. They provide such good care and kindness to residents. The activities are abundant and the food looks delicious! Thank you all for the care you give every day.

Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl

Thankyou for your lovely feedback we will endeavour to continue to provide a high standard of care.

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Review from Jennifer M (Daughter of Resident) published on 3 August 2023 Submitted via Postal Card
Overall Experience
My mum has been at Richmond House since November 2022 - I reluctantly released her from my care as I was struggling. From the minute she reached them, they were amazing - she had a new lease of life - a happy side of my mum came out, and she hugged and kissed and settled with the carer's help.

Sadly she deteriorated - stopped eating, despite the carers and cooks doing everything they could. They allowed us to come and go as we wished, which was often twice a day. Sadly she passed away with passionate, professional carers and us by her side on June 2nd 2023.

Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl

You are both as much family as 'Mum' was, and we are grateful that you allowed us to care for such a special person. Thank you.

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Review from Sharon W (Daughter of Resident) published on 12 January 2023 Submitted via Postal Card
Overall Experience

Fantastic team who care for Mum as if she were one of the family.

Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl

We see all residents and staff as family, thank you for allowing us to care for your mum.

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Review from Nicholas G (Son of Resident) published on 12 January 2023 Submitted via Postal Card
Overall Experience

Excellent care standards.

Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl

Thank you for your valuable feedback and continued support.

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Review from Alison J (Daughter of Resident) published on 24 August 2022 Submitted via Website
Overall Experience

My mum has been in Richmond House nearly a year and I can’t thank the staff enough for looking after her when I haven’t been able to. These have been tough times for residents and staff and they go above and beyond. My mum came to the home after her home closed and the transition from one to the other was great again nothing was too much trouble and they kept us informed along the way. Mum has settled in well and looks happy and as a daughter that means so much.

Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl

Thank you so much for your lovely words. We always strive to give the best care and are pleased your mum settled in so well given the circumstances.

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Review from Janet D (Daughter of Resident) published on 30 June 2022 Submitted via Website
Overall Experience

I have found the staff most helpful with them looking after my mother. The staff have kept me informed of any problems with her health especially as she entered Richmond House in the lull of the Pandemic. At that time choosing a home with the Covid restrictions in place we entered into a Virtual interview and the choice we have made, regarding Richmond House is the best decision ever, so say all of us!

Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl

Thank you for your lovely feedback and we are privileged to be able to care for your mother.

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 23 April 2026
  • Well-being
    Good
  • Care and Support
    Good
  • Environment
    Good
  • Leadership and Management
    Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

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