Meddyg Care Dementia Home - Rhyl

I could not be happier with the care and support my mother receives at Richmond House. The staff are exceptional and everyone is so friendly to residents and family alike. I am so happy we found this perfect home for our precious mum. Thank you all so much.

Over the last month, I have visited the care home regularly. I have been greeted by friendly and welcoming staff. My cousin is well cared for and the ethos of the home suits her personality. It is obvious that the staff are well motivated by caring management. Although my cousin is not able to take part in the activities at the moment I know there are plenty of activities for them to participate in and an excellent care home.

The care my mother is receiving is of exceptional standard. Although I live in Australia and cannot visit as often as I would like, I can rest assured that my mother is in a loving and happy environment. I would not hesitate in recommending Richmond House.

A lovely, welcoming care home, with extremely caring staff in, what can be, very difficult circumstances.

And after a couple of hours journey, we are always welcomed with a smile and the offer of a cup of tea.

My father could not have been looked after any better. During his final weeks (he passed away on 13/02/18) their care was without fault.

Living over two hours away we are always assured of a welcoming cup of tea when we arrive. The person we visit is cared for with respect and dignity. The staff clearly take pride in caring for the residents and the atmosphere is always friendly. Residents are usually taking part in activities when we visit. The quiet area is available for those not wishing to take part and the tv room is showing films and programmes which are suitable, classical music was playing within the music area. This is how all care homes should be! It is simply the best.

She has positively blossomed at Richmond House and it has given me great pleasure to see how happy she has been. I am enormously grateful to the exceptional management and staff for what they have done for my Mum.

All very good, excellent staff.

Richmond House is a care home that knows the meaning of care. The staff are wonderful and make the residents feel safe and part of a family. I couldn't wish for better care for my mother. Everywhere is spotless and my mother's bedroom is light and airy. The atmosphere is a happy one, with much laughter and the management take the time to get to know the families. In the 2 years my mother has been there, she has been treated with respect, kindness and understanding. What more could I ask for.

Sadly having both parents suffer from Alzheimers, their care and support in the transition from mum living in her own house to becoming a resident in Richmond House helped greatly.

They say no one will look after your parent how you would yourself and yet I beg to differ as Richmond House staff definitely do. Thank you to all of you.

We are always kept informed if he has any illness etc.

My father is very happy and well looked after. He's been in Richmond House for more than 3 years and I can't fault the staff or the care he's received.

The staff are extremely helpful, attentive and professional, keeping me informed and updated regularly and always welcome me on my visits. I have no qualms about recommending Richmond House Care Home to those who have reached that point where they or loved ones needs that caring space.

They provided craft activities and organised for outside agencies to come and sing or play music to them. The management were open and honest and they dealt with any questions we had very quickly. Excellent home.

My wife spent 6 months at Richmond House. We have now transferred her to a nursing home. Richmond House does not have a qualified nurse on the staff. This is my only criticism. The care given was excellent. The staff, without exception, were caring, helpful and always friendly and cheerful. The home is spacious, allowing residents to move about at will, allowing residents to be in the company of others, or be in quiet lounges when preferred.

Love the activities and the fact my children can join us keeps the children occupied and they love to visit.

I am highly satisfied with the all round care provided at Richmond House. The staff are very approachable always friendly and eager to help. I highly praise them for the genuine care they provide and making every effort to make Richmond House feel like home for all the residents. In addition to the care, I feel so much better knowing that my friend has the opportunity to participate in the regular activities and enjoying the variety of entertainment provided.

This care home is fantastic. It looks after all their residents with a lot of respect. The food is to a very high standard. The overall standard of Richmond House is extremely high and I would recommend to all friends and family, well everyone.

My mother-in-law is very well looked after, all the staff are friendly and caring. The home is always very clean and tidy, with a staff member in each room. Food is excellent with a good varied choice, there are varied activities and entertainment.