Meddyg Care Dementia Home - Rhyl

My mother has resided at Richmond House for a couple of years now during which time the home have accommodated with much compassion her slow decline. Her care needs are attended to and as a family, we are all very satisfied. She appears very happy and contented and pleased to be amongst familiar faces.

It has also been good to see her getting involved in the activities the home put on for the residents - even getting artwork on display!

“I have never seen a facility like this before, I wish they all cared as much as Richmond House”.

All the staff are approachable, attentive and extremely helpful.

The care staff are most kind towards the residents. The cleanliness is perfect. We were treated well and offered tea etc.

I feel reassured that my relative is being well cared for at Richmond House.

I assisted a friend to pick a care home for his auntie as I have worked in a number of care homes myself. We chose this care home out of all the care homes we went to see. This was the best - nice and clean, very well presented. Residents are very well dressed and tidy. The staff always greet you with a smile when they welcome you into the home. Well done.

Richmond House is providing a warm and caring environment for my mother in law and we're really pleased with the level of care she is receiving there. The staff are always cheerful and enthusiastic when we visit, and everyone goes out of their way to be supportive and friendly. There's a range of organised activities and opportunities to participate in - music and singing sessions, for example - and a lot of fun seems to be had each day. We're really glad that she's living in such a warm, welcoming and supportive place.

Very nice home (better than expected) clean, tidy, very caring staff. The murals on the wall of the home are very good especially the seaside scene where you can sit as if you are on the beach under the parasol and the hanging seagull. Nothing is too much trouble for any of the staff or management.

My mother often comments how she likes it at Richmond House and how everyone is really nice with her so this gives me and my family peace of mind and reassurance that our mother is in the best place for her in her situation.

An absolute gem - we never thought we would find a home as lovely as this one! The building is lovely and well kept. The facilities are fantastic, it offers everything you could want and more. The staff are all lovely and welcoming, my nanna has settled in so well. I wouldn't recommend anywhere but Richmond House. An excellent find!

A great care home, friendly and helpful staff, clean environment and the security is excellent, activities are great for the residents. Best out of all care homes.

My mum found this home after searching all over for somewhere suitable for my Nanna who is suffering with dementia. My Nanna was so unsettled in her last home that moving her was emotional and nervewracking. Immediately on setting foot into the home you get a very reassuring feeling, we all felt welcome, the staff instantly making her feel at ease. The staff are amazing and so helpful, always smiling and engaging. We were worried my Nanna would take a few weeks to settle however a few days in and she loves it! She has made friends, been involved in arts and crafts which she never would have done before and even gets up in the dancing sessions, in her words "I don't feel any pain when I'm dancing." After an emotional time we feel reassured after a visit, we can go about our daily lives knowing she is being looked after very well when we can't be there with her. Don't hesitate to visit this home and see it for yourself, it's more like a hotel! Thank you to all of the wonderful staff. x

This is a perfect place for my mother in law, who can no longer live on her own, due to confusion etc.

Struggled to find a place like this. If I need a place it is my first choice, if I last that long.

The home is clean and fresh and the atmosphere warm and welcoming. The staff and management are friendly, helpful and any problems they sort them out quickly. My dad is well cared for and he has settled in really quickly. His room is cosy but he doesn’t spend much time in it as residents are encouraged to mix and join in the numerous activities that go on all day. I would recommend Richmond House to anyone (and have done!)

Thank you to you all and keep up the great work!

Dementia took my Mum almost overnight. She entered Richmond House, May 2017. The staff at Richmond House really know what they are doing. My Mum is now 88 - physically fit and healthy but now lives her life 30 years ago. She has gone back to a time when she was a school cook. Not only do the staff understand and care for her physical needs, but they also respond and care for her mental and emotional needs. In short, they understand the 'whole picture'. They allow her to keep busy doing little jobs - setting the tables, cleaning table mats so she feels part of things. She has put on weight as she now eats good meals regularly. Truly - what would I have done without the care and support of the staff at Richmond House? I really do not know!

The home ticks all the boxes for quality and care and gives the family peace of mind as the potential needs of more care than we could supply. She could not possibly live on her own or care for herself.

Wonderful staff make a point of getting to know you. Very caring. Room lovely and clean, bedding always very white and fresh.