Meddyg Care Dementia Home - Rhyl

My husband has been a resident of Richmond House for twelve months, this has been a difficult time for both of us, resulting in much heartbreak and heart searching on my part, at all times I have found the staff from management to the domestic staff supportive and understanding, always there if needed with a little t l c and some practical advice. The DOLS assessment encourage daily outdoor trips for my husband, this has been fulfilled and has been beneficial in his ongoing care. The absence of the Activities Organiser (due to promotion) has been difficult, but the regular staff have risen to the challenge enabling the residents to enjoy the main events ie Queen's Birthday celebrations. The appointment of a new Organiser can only be beneficial for all the residents , this is such a vital element in the ongoing care and well being of those who have lost the ability to think for themselves, but are desperate to maintain their remaining faculties . Thank you to you all.

Recommend Richmond House 100%

The home is a warm friendly place, the staff always have time for residents and visitors alike. The meals are always nice.

I always feel welcome whenever I visit. I am very happy mum is living with the Richmond House family.

Speaking for my family it is reassuring to know that our Mother is receiving the care and support she needs. The staff are caring and supportive and it is evident that the residents are respectively treated with dignity.

I liked the variety of rooms, to give residents choices - TV room, music room, quiet room, sensory corridor, as well as dining room and garden.

My husband has been a resident of this EMI home since June 2011. A traumatic experience for both of us, having never been apart since marriage 55 years ago. The staff have gone the extra mile to help us adjust to this change in circumstances.He needed to go out each day walking or whatever, I was anxious that they followed this through and it enabled us both to cope with the feeling of having all liberties taken away from us. There has been a change of staffing, people who have been there a long time, circumstances have moved on. Although we miss them, new staff have fitted in, with no obvious changes. When I have felt unhappy about ongoing care, the management have been ready to listen and act if appropriate, they are always available.

My mother was diagnosed as being in need of EMI Residential care. The social worker assigned to her case gave me a list of approved homes in the area. After looing at several online and speaking to friends in the nursing profession I arranged to visit homes to check their suitability. Richmond House was the first on my list. I was so impressed with the overall appearance that I looked no further. My mother settled in very quickly and is very happy to stay permanently.

For both my mother and I the experience of Richmond House has been life changing.

My partner is very well cared for in Richmond House Care Home. There is an adequate number of trained staff. The record keeping on patients is excellent as to medication. The food is good with in between tea and snacks. The home, staff and patients are very clean and hygienic. The patient/staff rapport is excellent. Bedrooms have en suite WC's. Regular doctor and nurse visits also hairdresser/chiropodist. Separate lounge areas and communal area.