Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
These prices are only a guideline, please contact Heather View to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Heather View has a Review Score of 9.8 (9.793) out of 10, based on 22 reviews in the last 2 years.
Over all time Heather View has 127 reviews.
Thank you for sharing your thoughts regarding Heather View. We are incredibly sorry to hear that this has been your experience in our home.
We are sorry to hear you were dissatisfied with the level of care provided. Our staff work hard to support all residents to the best of their ability and ensure that all their individual care needs are met.
Furthermore, our maintenance staff always complete routine checks of all equipment used by residents to confirm they are safe for residents to use, we are sorry to hear that you perceived a piece of equipment which was potentially unfit for use.
In addition, we pride ourselves in ensuring that all residents are satisfied with their meals at mealtimes and have a wide variety of meals to choose from. If any concerns regarding food are raised to staff, these are always rectified promptly. We apologise if you did not feel you could approach staff regarding this. We want to assure you that our team are always here to help residents and their visitors to ensure they are comfortable and satisfied in our home.
The Home Manager is always available to discuss any concerns and is always happy to address these efficiently and effectively. We understand that the Home Manager has reached out to you since to address your concerns written here.
Once again, thank you for sharing your feedback regarding Heather View. Your input is invaluable to us and allows us the opportunity to grow and develop the standard of care we provide.
Thank you for taking the time to share your feedback regarding Heather View. We're delighted to hear that you find our team helpful, supportive, and always willing to listen to any concerns you may have. At Care UK we strive to provide outstanding, compassionate care and are glad to know that this has been your experience. However, we're sorry to hear about the issue with your husband's clothing. We understand how uncomfortable this must be for him, and we apologise for any inconvenience caused. If there's anything you'd like to discuss with us further, we would implore you to contact complimentsandcomplaints@careuk.com. Thank you again for bringing this to our attention, and we appreciate your continued support.
Thank you very much for taking the time to leave us such great feedback about your experience. It is much appreciated.At Heather View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been such a positive one. Kindest regards to you & your family. Heather View care home.
Thank you very much for taking the time to leave us feedback about your experience.It is always great to get such positive feedback from resident's relatives. It really is appreciated & I will pass on your feedback to our care staff.At Heather View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Kindest regards from the Heather View (Care UK) team.
Thank you very much for taking the time to leave us such wonderful feedback about your experience.At Heather View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been such a positive one.Kind regards from everyone at Heather View care home.
Thank you so very much for taking the time to leave us feedback about your experience. At Heather View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you. We are so glad that Dad is settling in so well and that the family are so happy with everything. We really appreciate you taking the time to share your experience with us and the wider online community. Thank you, Customer Relations Manager. Many thanks, the Care UK team.
Thank you very much for taking the time to leave us such a great review of your experience.
At Heather View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
If you would like to provide us any further specific feedback, please use the form on the following web page;
https://www.careuk.com/company/contact/feedback
Thank you for your time, and we look forward to hearing from you.
Many thanks
The Heather View team
Thank you very much for taking the time to leave us feedback about your experience, we really appreciate you taking the time to share your experience with us. At Heather View Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one and it really is our honor to be able to care for your loved one. Thank you again for your kind words, which I am sure will also be valuable to others looking for care for their loved ones. Many thanks.
Hi Quentin, thank you very much for taking the time to leave us feedback about your experience. At Heather View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It is our privilege to care for Mum and we are thrilled to hear it has been a positive experience for you and Mum. We really do appreciate you choosing to share your experience with us and the wider online community. Many thanks. Customer Relations Manager.
Thank you very much for taking the time to leave us feedback about your experience. At Heather View Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, to share your experience with us and others in the online community, we really do appreciate it.
Thank you very much for taking the time to leave us feedback about your experience. At Heather View Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We are so glad that Mum and Dad have settled in so well and that everyone is happy! We really appreciate you taking the time to share your experience with us and the wider online community by leaving this review.
Hi,
Thank you so much for taking the time to leave us feedback about your experience.
At Heather View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
I would like the opportunity to discuss your unhappiness with the activities and the value for money and will contact you directly to discuss this further, as we strive hard to provide fulfilling lives for all our residents.
Thank you for your time, and we look forward to hearing from you.
Many thanks,
Lisa
Customer Relations Manager
Heather View
Thank you very much for taking the time to leave us feedback about your experience. At Heather View Care Home- Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you. Many thanks, the Care UK team.
Thank you very much for taking the time to leave us feedback about your experience. At Heather View care home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you. Many thanks, the Care UK team.
Hi, thank you very much for taking the time to leave us feedback about your experience.
At Heather View Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you so much for your time and for sharing your positive experience.
The Review Score of 9.8 (9.793) out of 10 for Heather View is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
After 12 years working in care homes, I decided to join Care UK due to the outstanding reputation they are recognised for and leading the way forward.
The input into developing their teams acknowledges staff and rewards them for their hard work and commitment.
Outside of work, I love walking in the countryside, which I discovered at the start of lockdown. I attend gym fitness classes and enjoy weight training as this really does help keep a positive mindset and helps alleviate stress.
My favorite part of each day at Heather View is being on the floor and talking to residents, and hearing their ideas and suggestions. For me, it is important to enable the residents to be involved in the running of the home so they feel included and valued.
I look forward to leading and developing the home team, as well as giving and enabling opportunities for the residents to create meaningful moments.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heather View to verify any information. View our terms and conditions. Heather View has an Enhanced Service - more info.