Staff are very good and helpful. It is very clean and has a lovely atmosphereTherese S(Daughter of Resident/Service User)
Staff are very good and helpful. It is very clean and has a lovely atmosphereTherese S(Daughter of Resident/Service User)
Heather View in Crowborough offers high-quality care in luxury surroundings. The dedicated team works hard to provide respite and permanent residential, nursing and dementia care for older people. They also offer compassionate end of life care.
The home has been designed with residents in mind. There are a range of premium facilities including a café, cinema room and hair salon, helping residents to continue to live a fulfilling life in a...
Heather View in Crowborough offers high-quality care in luxury surroundings. The dedicated team works hard to provide respite and permanent residential, nursing and dementia care for older people. They also offer compassionate end of life care.
The home has been designed with residents in mind. There are a range of premium facilities including a café, cinema room and hair salon, helping residents to continue to live a fulfilling life in a safe and happy environment.
There is always something to do at Heather View. The team get to know every resident, learning about each individual’s hobbies and interests, and they create care and lifestyle plans tailored to their needs.
Heather View is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
Contact Heather View to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Heather View for full pricing details and T&Cs.
Heather View has a Review Score of 9.7 (9.744) out of 10, based on 42 reviews in the last 2 years.
Over all time Heather View has 157 reviews.
I have nothing but good things to say....
I can't thank the team enough and would happily recommend Heather View to any family.
I am so pleased to hear that...
Thank you very much for taking the time to leave such a lovely and heartfelt review. We understand how difficult and emotional it is when choosing a care home. It means a great deal that you felt supported through this process, especially moving in to Heather View.I am so pleased to hear that you have found all the team here at Heather View kind a caring. We are all one family here and we are very pleased to welcome you in to ours. Thank you again for leaving us this review and trusting us with your loved one.
It is good. The staff are very pleasant and helpful. The food is good.
It is good. The staff are very pleasant and helpful. The food is good.
Thank you for taking the time to leave this review. We are pleased you find the staff pleasant and helpful and the food is good. Thank you again.
Mum has been a resident for a year now The facilities are excellent. Everywhere is spotless. Her care has been good and her health needs attended too quickly. The activity staff are wonderful with the residents. Mum really enjoys painting, exercises and church services.
Mum has been a resident for a year now The facilities are excellent. Everywhere is spotless. Her care has been good and her health needs attended too quickly. The activity staff are wonderful with the residents. Mum really enjoys painting, exercises and church services.
Thank you very much for taking the time to leave such a lovely review. We are very pleased to hear that mums care is good here, that means a great deal to us. Our lifestyle put on a programme of activities tailored to our residents and we are happy to hear that mum enjoys painting, exercise and the church service. Thank you again for leaving a review.
Everything on the spot Activities Singing, Dancing, Films
Everything on the spot Activities Singing, Dancing, Films
Thank you very much for taking the time to leave your review. We do love a sing and a dance! Thank you again.
On the whole, the carers are attentive, knowledgeable, and professional. Exactly what is needed.
On the whole, the carers are attentive, knowledgeable, and professional. Exactly what is needed.
Thank you very much for leaving a personal review. I am pleased to hear your experience at Heather View has been a positive one and you found the staff attentive, knowledgeable and professional. Thank you again for sharing your experience with us, it means a great deal.
Very positive, the staff are amazing. Great care for my father.
Very positive, the staff are amazing. Great care for my father.
Thank you very much for taking the time to leave a review. I am pleased to hear that you find the staff amazing and you find the care great. Thank you again for leaving a review.
I would have no hesitation in recommending Heather View to others.
I would have no hesitation in recommending Heather View to others.
Thank you very much for leaving such a lovely review. I am so pleased to hear that you find the staff friendly and helpful and you would recommend Heather View to others. Thank you very much again for leaving a wonderful review.
After staying in four different care homes - all of them really awful, Heather View was a delight. Kind people, welcoming & every thing good, I did not want to leave, I will return when family go away on holiday. Excellent in every way, no problems, I wish all care homes were as good, thank you.
After staying in four different care homes - all of them really awful, Heather View was a delight. Kind people, welcoming & every thing good, I did not want to leave, I will return when family go away on holiday. Excellent in every way, no problems, I wish all care homes were as good, thank you.
Thank yo very much for your wonderful review and you kind words. We are delighted to hear that you found Heather View welcoming and our team made your stay such a positive experience. It means a great deal to know that you felt so comfortable and well cared for and we are especially pleased to hear...
Thank yo very much for your wonderful review and you kind words. We are delighted to hear that you found Heather View welcoming and our team made your stay such a positive experience. It means a great deal to know that you felt so comfortable and well cared for and we are especially pleased to hear that you are planning to return when family are away. We look forward to welcoming you back! Thank you again for leaving such a lovely review.
Dad has been at Heather View for 9 months. He settled in so smoothly and is very happy. The staff are all wonderful - always caring and helpful. Dad was 100 in June and he had a wonderful day - visited by lots of family members and the staff were great - many thanks everyone!!!
Dad has been at Heather View for 9 months. He settled in so smoothly and is very happy. The staff are all wonderful - always caring and helpful. Dad was 100 in June and he had a wonderful day - visited by lots of family members and the staff were great - many thanks everyone!!!
Thank you very much for taking the time to leave such a wonderful review. We are delighted to hear that your dad has settled in so well over the past 9 months and is happy at Heather View. It was a real pleasure to celebrate his 100th birthday with him! Thank you again for leaving such a lovely review.
I have always found the care home very responsive + supportive towards Dad. The carehome itself and all staff are welcoming at anytime. They encourage Dad to take part in activities each day. Food is excellent with many alternatives available which can also be available to residents.
I have always found the care home very responsive + supportive towards Dad. The carehome itself and all staff are welcoming at anytime. They encourage Dad to take part in activities each day. Food is excellent with many alternatives available which can also be available to residents.
Thank you for taking the time to write this lovely review. We are pleased to hear you find our team responsive and supportive towards dad and our care home is always welcoming. It's wonderful to hear that he enjoys the food and is taking part in our daily activities. Thank you again.
Reasonably pleasant care home. Staff are caring + supportive. All Staff use my name + will take time to talk to me. Room is always clean + the bed is made neatly, daily Food is excellent + varies each day with 2 options of each menu.
Reasonably pleasant care home. Staff are caring + supportive. All Staff use my name + will take time to talk to me. Room is always clean + the bed is made neatly, daily Food is excellent + varies each day with 2 options of each menu.
Thank you for taking the time to share your positive feedback. We are pleased to hear that you find the staff caring and supportive. We are also pleased to hear that you are happy with the cleanliness and presentation of your room and the variety of the meals. Your kind comments are greatly appreciated.
I would highly recommend Heather View to anyone looking for...
I would highly recommend Heather View to anyone looking for an excellent care home This is one of the very best.
Thank you for leaving a lovely review. We are pleased to hear you are happy with with the care Alan is receiving. Its wonderful to know that the team takes the time to understand and respond to Alan's individual needs while encouraging him to take part in activities at his own pace. Thank you very much for highly recommending us it means a great deal to us all.
I have lived here for 5 years. I am very happy here and this is my home. I generally spend my day visiting the cafe in the morning and enjoying a coffee and maybe some cake, flapjacks being my favourite. I enjoy some of the entertainment and like the games especially darts. I attend the...
Its nice to see the Manager and we often have lovely conversations. I have no trouble at all, infact I'm very happy.
Thank you very much for taking the time to write such a lovely and personal review. Your comments really mean a lot to our team at Heather View. We are delighted to hear that you feel like you are at home and happy here. We are pleased to hear that you enjoy the activities and going out to local...
Thank you very much for taking the time to write such a lovely and personal review. Your comments really mean a lot to our team at Heather View. We are delighted to hear that you feel like you are at home and happy here. We are pleased to hear that you enjoy the activities and going out to local community groups. Our kitchen team work hard to prepare a variety of meals each day and its wonderful to hear you enjoy the meals here partially breakfast. Thank you again for taking the time to write such a detailed review and for sharing your experience.
Always received in a friendly manner. Mum seems to be well looked after and is settled. The food is good and we are grateful to be included when we visit. It is always nice to bring out dogs and everyone is kind.
Always received in a friendly manner. Mum seems to be well looked after and is settled. The food is good and we are grateful to be included when we visit. It is always nice to bring out dogs and everyone is kind.
Thank you so much for taking your time to leave this lovely review. We are pleased to hear that your mum is settled and well looked after. It's also wonderful to hear that you feel welcomed when visiting. I hope your dogs enjoy the treats as well. Thank you again.
It is very clean and has a lovely atmosphere.
It is very clean and has a lovely atmosphere.
Thank you for your kind feedback. We are so pleased to hear that you are happy with the care your mother is receiving. It's wonderful to know that our team has made a positive impression and that your find them helpful and supportive. We also appreciate your comments about the cleanliness and...
Thank you for your kind feedback. We are so pleased to hear that you are happy with the care your mother is receiving. It's wonderful to know that our team has made a positive impression and that your find them helpful and supportive. We also appreciate your comments about the cleanliness and atmosphere of our home, creating a warm and welcoming environment is very important to us.Thank you again for taking the time to leave a lovely review.
Mum is always well cared for and treated with dignity and kindness, even when she is difficult. The home and facilities are beautifully kept, and I always feel relaxed and welcome. The food is lovely, and there are lots of activities and entertainment offered to the residents.
Mum is always well cared for and treated with dignity and kindness, even when she is difficult. The home and facilities are beautifully kept, and I always feel relaxed and welcome. The food is lovely, and there are lots of activities and entertainment offered to the residents.
Thank you very much for taking the time to leave a lovely review. It means a great deal to us to hear that you feel mum is well cared for and treated with dignity and kindness as this is at the heart of everything we do. Thank you also for your comments about the activities, our facilities and the...
Thank you very much for taking the time to leave a lovely review. It means a great deal to us to hear that you feel mum is well cared for and treated with dignity and kindness as this is at the heart of everything we do. Thank you also for your comments about the activities, our facilities and the food, our team works hard to provide a range of activities and a variety of different foods for everyone to try and enjoy as well as keeping our lovely home maintained. Thank you again.
Entertainment is great.
Entertainment is great.
Thank you very much for your kind review. We are very pleased to hear that your father has received excellent care and you are pleased with the range of activities and standard of our environment. Thank you again for taking the time to share your experience.
I always receive a warm, friendly welcome and I have been made to feel part of the home's family! The staff are amazing, especially in the reception. The initial warm welcome is second to none.
I always receive a warm, friendly welcome and I have been made to feel part of the home's family! The staff are amazing, especially in the reception. The initial warm welcome is second to none.
Thank you very much for your 5* review. We are delighted to hear that you always receive a warm and friendly welcome, creating a warm and inclusive atmosphere is very important to us. It's wonderful to know that our team particularly our reception team have made such a positive impression. Thank you again for taking the time to share your thoughtful feedback.
It can be difficult to talk to him in...
Staff are always welcoming and helpful.
Thank you very much for taking the time to share your feedback with us. We are pleased to hear that your father is settled, content, and well cared for, and that this is reflected in how he presents to visitors. His comfort and wellbeing are always our priority, so your reassurance means a great...
Thank you very much for taking the time to share your feedback with us. We are pleased to hear that your father is settled, content, and well cared for, and that this is reflected in how he presents to visitors. His comfort and wellbeing are always our priority, so your reassurance means a great deal to our team.Thank you again for your thoughtful feedback. Please do not hesitate to speak with us directly if there is ever anything you would like to discuss further.
I don't think we could have found a better place for him with his complex...
I don't think we could have found a better place for him with his complex needs.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
A Care UK colleague has raised £310 for PTSD UK after organising a bake sale at the provider's Colchester based Support Centre, with the total boosted through Care UK's matched...
A Care UK colleague took to the skies to raise money for Parkinson’s UK after being inspired by a resident’s determination to make a difference. Shahvez Tauqir, Customer Relations Manager...
A mother and daughter from a Care UK care home laced up their walking boots and trekked almost 100 miles across the Scottish Highlands to raise thousands of pounds for...
There are no upcoming events for Heather View.
There are no accreditations posted yet for Heather View.
After 12 years working in care homes, I decided to join Care UK due to the outstanding reputation they are recognised for and leading the way...
After 12 years working in care homes, I decided to join Care UK due to the outstanding reputation they are recognised for and leading the way forward.
The input into developing their teams acknowledges staff and rewards them for their hard work and commitment.
Outside of work, I love walking in the countryside, which I discovered at the start of lockdown. I attend gym fitness classes and enjoy weight training as this really does help keep a positive mindset and helps alleviate stress.
My favorite part of each day at Heather View is being on the floor and talking to residents, and hearing their ideas and suggestions. For me, it is important to enable the residents to be involved in the running of the home so they feel included and valued.
I look forward to leading and developing the home team, as well as giving and enabling opportunities for the residents to create meaningful moments.
The care home lists weekly fees per person from £2,049 for residential care (respite from £2,305), from £2,144 for residential dementia care (respite from £2,412), from £2,329 for nursing care (respite from £2,620) and from £2,424 for nursing dementia care (respite from £2,727). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
There are 74 Single Rooms.
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heather View to verify any information. View our terms and conditions. Heather View has an Enhanced Service -what an Enhanced Service includes.