Park View Residential Care Home, Sheffield, South Yorkshire
Park View Residential Care Home, Sheffield, South Yorkshire
Park View Residential Care Home, Sheffield, South Yorkshire

Park View is a stylish purpose-built home, situated in a quiet residential area of Sheffield.

With teams of dedicated staff on hand 24 hours a day, Park View offers the highest standards of care for all its residents including those needing specialist dementia support.

The provider's policy is to support the dignity and independence of those with care needs, aided by homely interiors and pleasant surroundings that prove suitable for a relaxing retirement.

Group: Sanctuary Care Ltd

Person in charge: Andrea Stenton (Manager)

Local Authority / Social Services: Sheffield City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Gardens for residents

Latest Care Quality Commission* Report on Park View Residential Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Park View Residential Care Home has a Review Score of 9.6 (9.599)

The Review Score of 9.6 (maximum of 10) for Park View Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Park View Residential Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 13 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.599 for Park View Residential Care Home is calculated as follows: ( (139 Excellents x 5) + (47 Goods x 4) + (14 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 202 Ratings = 4.599

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Park View Residential Care Home is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 13 Reviews ÷ 12 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    13
  • Good
    3
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Park View Residential Care Home?

  • Extremely LIKELY
    13
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Park View Residential Care Home

  • Resident / Service User
    5
  • Daughter of Resident/Service User
    3
  • Husband of Resident/Service User
    3
  • Relative of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • more

My mother has been in Park View Residential Care Home for just over two years. It was a traumatic move for my mum having to go and live in a care home. But now she loves it here. All the staff are very caring and accommodating. We now all see this as my mum's home and staff as a second family. I could not recommend this home enough.

How likely would you be to recommend Park View Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I feel mum is well looked after, safe, secure and comfortable. She is well fed and kept well rehydrated. Her medication is well managed. All the important stuff is pretty good. Well done all at Park View Sometimes the less important things slip - she doesn't get her glass of sherry at night, she likes biscuits in her room but unless we buy them, they fail to turn up. She also requires help managing her clothes - will wear the same 'dirty old' items if left to her own ability - needs more intervention. Cleanliness: a difficult one as 'accidents happen' but there are smelly occasions and mums bathroom could be checked more frequently. Value for money: The tricky one. Don't understand why everyone pays differently for the same service, so it's not good value when we pay more than others. The atrium problem needs sorting so it can be used. Maintenance, in general, takes too long e.g. Bathroom lights.

How likely would you be to recommend Park View Residential Care Home? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Lovely staff, lovely home, very happy. Manager and deputy very good.

How likely would you be to recommend Park View Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Do not visit as often as I would like but when I do it is all good.
Excellent staff and care.
Good staff morale.
Care excellent.

How likely would you be to recommend Park View Residential Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My wife has resided at Park View Residential Care Home since September 2015. The first few weeks were very difficult due to her being moved to various homes. However, due to all the dedicated carers at Park View Residential Care Home, she has actually improved and is much happier. Management, carers, domestics, chefs and activities team are all responsible. I can't thank them enough. The only downside is the excessive heat upstairs on hot days, especially in their rooms. Some kind of air conditioning would rectify this.

How likely would you be to recommend Park View Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Very friendly staff, kind, considerate and always helpful. Room is always clean and tidy.
Overall very satisfied.

How likely would you be to recommend Park View Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My daughter and I were pleased with the quality and well-appointed surroundings of the house. Also the friendliness of the staff.

How likely would you be to recommend Park View Residential Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Poor

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I like it here. The food is good and I like the meals.

How likely would you be to recommend Park View Residential Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother has been in Park View Residential Care Home for over four years and I am very satisfied with her care.

How likely would you be to recommend Park View Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My dad has been in this care home for a few months now and can honestly say the home, facilities, and especially the staff are second to none. I would highly recommend this place to family and friends and would even place myself here if it came to the needs for my own care to be taken care of.

How likely would you be to recommend Park View Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very pleasant surroundings, small dining rooms and lots of cosy sitting areas. Very good ensuite facilities and extremely genuine and caring staff.
Food is excellent and lots of thought has gone into providing memory items for dementia residents.

How likely would you be to recommend Park View Residential Care Home? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Since my wife was admitted I have been impressed with the level of care she has had and if anyone asked me about Park View I would not hesitate to recommend it very strongly.

How likely would you be to recommend Park View Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Marvellous care residence with such lovely caring and attentive staff. I am so comfortable here and feel safe and very well looked after. The food is excellent and my room is lovely. I cannot fault it at all. Since I've come here my bad legs have got so much better thanks to improved nursing care by the district nurses. Very professional and on the ball generally.

How likely would you be to recommend Park View Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

The staff here are very caring and helpful. They call in my room often to see if I am okay. Which is very nice.

How likely would you be to recommend Park View Residential Care Home? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I've been living in Park View Care Home for nearly 2 years. When I first came in I was really poorly. I was looked after very well and got mu health back on track. I was very thin and have now put my weight back on. The staff look after me very well. The home is clean and my room is cleaned every day. All members of staff are welcoming and friendly.

How likely would you be to recommend Park View Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since my mother in law arrival at the care home, we have seen a massive increase of her well being. Which is down to the care and function of the care home from top to bottom. I would recommend this care home to anyone wishing to care for a loved one.

How likely would you be to recommend Park View Residential Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Generally, staff are very good. It would be nice if they could spend more time with the residents. Need extra staff, especially at the weekends. Sometimes family members are looking for staff to help a resident and no one is available. Would be good if at least one staff member was always in the same room as the residents (to be on hand). Sometimes very smelly and carpet needs cleaning.

How likely would you be to recommend Park View Residential Care Home? Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Poor

Rooms: Good

Value for Money: Satisfactory

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Awards / Recognitions

April 2017

February 2016

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Care Home Idol 2016

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