
The nurses were professional and one of them always kept us up to date with any concerns we hadJoanne C(Daughter-in-law of Resident/Service User)

Outstanding care, from everyone. Have the time to talk to you, very friendly. I would recommendL W(Daughter of Resident/Service User)

This is a lovely care home, and the day staff are excellent. They go above and beyondCarol S(Daughter of Resident/Service User)

The nurses were professional and one of them always kept us up to date with any concerns we hadJoanne C(Daughter-in-law of Resident/Service User)

Outstanding care, from everyone. Have the time to talk to you, very friendly. I would recommendL W(Daughter of Resident/Service User)

This is a lovely care home, and the day staff are excellent. They go above and beyondCarol S(Daughter of Resident/Service User)

Hengist Field is a modern, purpose-built Home situated in the beautiful Kent countryside, close to the picturesque village of Borden. The Home’s dedicated and highly qualified team are committed to providing the highest quality residential, nursing and dementia care and support for their 75 residents.
The Home also has a fulltime Physiotherapist to support residents with rehabilitation, enabling bespoke day or short-term placements. Physiotherapy services also help with improving peoples’ strength,...
Care Provided by Hengist Field Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Hairdresser, chiropodist and Physiotherapist are extra. Most other things are included.
The price(s) shown are provided by the care home. Contact Hengist Field Care Centre for full pricing details and T&Cs.
Contact Hengist Field Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Nellsar Care Homes
- Private Owned
Person in charge
- Neli Koleva(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2011
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Visiting
- The home maintains an open-hours visiting policy, which means relatives and friends are welcome to drop by and see their loved ones at any time. Families are always welcome to join their relatives for afternoon tea or lunch.
Hengist Field Care Centre Reviews (149)
Hengist Field Care Centre has a Review Score of 9.8 (9.797) out of 10, based on 25 reviews in the last 2 years.
Over all time Hengist Field Care Centre has 149 reviews.
Regarding the BBQ, everything was really well organised, we had a lovely afternoon - the staff (carers, entertainment) everyone was very attentive as always. A fun afternoon, lovely to sit and sing along to the Music with my mum. Keep up the good work!!
Thank you so much for your wonderful feedback. We are delighted to hear that you and your mum had such an enjoyable afternoon at the BBQ. It's lovely to know that the event was well organised and that our carers, entertainers and team members helped make the day special through their attentiveness...
Hengist Field is such a friendly, welcoming care home. The facilities are lovely and the entertainment is fantastic. My mum feels very happy here and has made good relationships with fellow residents and staff. The carers are very friendly and really help Mum to settle if she's feeling at all anxious. She has her hair done every week and uses the wellbeing team to have massages and her nails painted. She loves the food here and she has such a varied, interesting and balanced diet. Mum loves all the music activities, Namaste and meditation with Nina.
We are delighted to hear that your mum is so happy at Hengist Field and has formed such positive relationships with both residents and staff. It is especially rewarding to know that our care team has helped her feel settled and reassured whenever she...
Always welcoming
We always feel our family member is being well looked after
Thank you for your kind feedback. We are delighted to hear that you find our staff friendly, cheerful, and welcoming. It is especially rewarding to know that you feel your family member is well looked after in our care. Your comments mean a great deal to the team and will be shared with them. Thank you for taking the time to share your experience.
I want to highlight the work of the physiotherapy team at Hengist Field. When she arrived at Hengist, my mother had been in hospital for two months with a septic knee, and couldn't walk. Over the next couple of months the physiotherapy team worked tirelessly, to restore her mobility and she is now able to walk with the aid of a frame. Without the efforts of the physiotherapy team, I suspect my mother would now be bedridden.
Thank you for taking the time to share your experience.
We are delighted to hear about the positive impact the physiotherapy team at Hengist Field has had on your mother's recovery. After such a prolonged hospital stay and the challenges of a septic knee, regaining mobility is a significant...
The Home is amazing, and the Staff outstanding. The facilities are 1st class, the cleaning staff are thorough and very obliging, nothing was too much trouble. My wife cannot thank you enough. My wife could not have got home without your help.
It is wonderful to know that our team was able to...
The gardens and social areas are welcoming. There are activities and social events for those wishing to mingle. As a family we always felt welcome and any worries or questions we had were dealt with in a timely, professional manner.
We can't thank the Hengistfield staff enough for taking such great care of our precious and much loved mum.
We feel privileged to have cared for your mum over the past three years, and it's wonderful to know that you felt supported, welcomed, and reassured throughout her stay. Our staff are...
On arrival, she was greeted and welcomed by the entire team including Tony.
Within a few days, her mobility and walking distance improved remarkably -truly mind blowing progress.
Every single member of staff we met were friendly , easy going and lovely. It was clear she was treated as a human being who could make her own decisions.
Our mother felt as though she had been on holiday for 3 weeks, happy , cared for and well looked after.
A big thankyou to the management team for their input and support during her stay.
If your'e considering Hengist field we would highly recommend them . The warmth of the staff, the proactive rehabilitation, and the respectful treatment of residents make it stand out
Thank you so much for sharing this wonderful feedback! Were delighted to hear that your mother felt happy, cared for, and well supported during her stay at Hengist Field. Its fantastic to know that her mobility improved so significantly and that she enjoyed her physiotherapy sessions with...
Always a pleasant visit, everyone was so helpful. The barbecue and entertainment were exceptional. Loads of food (delicious). Thoroughly enjoyed the effort. You thought of everything. Well done to all the Hengist staff.
Thank you so much for taking the time to review your experience at Hengist Field Care Centre. Your feedback is very important to us and helps us continuously improve our services.
I love Hengist, I almost live here, I come to see my sister every other day and stay until her supper. The care and pride the staff take is amazing, and the safety of the residents is ensured. How they put themselves out to help with so many events. I would never ever want my sister to be at any other home. When she arrived at Hengist after being in hospital for six months, they didn't think she would live, but she has fought back and today she is amazing. Thank you Hengist.
Reading such positive feedback makes me feel incredibly proud and happy. Your sister has such a lovely nature, and having you around truly means the world to her.Thank you so much for your kind words - they are deeply appreciated.
As a family, we have been welcomed and included in my mother's progress.
My mother enjoys the entertainment.
Thank you so much for your heartfelt feedback. We're delighted to hear that your mother is happy and enjoying her time with usits truly our pleasure to care for her. Our team is committed to creating a welcoming and supportive environment not only for our residents but also for their families, so its wonderful to know youve felt included in her journey. Your kind words mean a great deal to us all!
Much better home than expected. Husband is settled and happy.
Thank you so much for your kind feedback. We're delighted to hear that your husband is settled and happyit truly means a lot to us. Creating a welcoming and supportive environment is at the heart of what we do, and your words are a wonderful affirmation for our team. We're here for you both every step of the way.
Thanks for all you do. x
Thank you so much for your lovely message. We understand how important it is to feel confident in your loved ones care, and were truly touched to know that you now feel happy and content with your dad being with us. Its our privilege to care for him, and your kind words mean a great deal to our entire team. Thank you for your trust and support.
This is a very nice care home, the staff are very friendly and helpful, very caring towards my nan and hard working.
Thank you so much for such a beautiful review. I will pass your feedback on to the whole team - I know for sure it will mean the world to them.
She is generally happy.
Thank you so much for taking the time to share your experience at Hengist Field Care Centre. I'm glad to hear that you are happy with the care provided for your dear friend. Please be reassured that all residents who are nursed in bed-whether for safety reasons or by personal choice-are offered a...
On the negative side, a little more planning for end of life wouldn't go amiss. Agree on a plan with funeral directors, etc, before it's needed.
Thank you so much for your thoughtful feedback. It truly means a great deal to us to hear that your mum felt so cared for and that our team made a lasting impression.We also really appreciate your suggestion regarding end-of-life planning. Its an important point, and were taking active steps to...
The lemon based sponge/cream cake was truly scrumptious and the whole surprise event was special as so unexpected. Pictures were also taken. My mother was very pleased and thankful for all the effort staff had made on my behalf.
I was delighted to read your feedback which reflects that our residents are supported in their individual requests whether for themselves or for their loved ones. I can only imagine the joy it gave your mother that she arranged a special surprise for you on your birthday , something she will have...
My mother-in-law was a resident here for 6 months, she sadly passed away in February this year. I can honestly say her care was outstanding the support workers were very caring towards my mother-in-law, the activity coordinators were very enthusiastic, and the kitchen staff always made sure residents were happy with their meals and often changed them to suit individuals. The housekeepers were very pleasant always having a chat with my mother-in-law when putting her clean clothes away. The ladies at reception were always willing to help with a smile, the hairdresser always engaged with the residents. The nurses were professional and one of them always kept us up to date with any concerns we had the managers were very easy to talk to and were involved with residents. I loved that they knew all their names such a personal touch and the volunteers gave up their own time to sit and chat with residents. I hope I haven't forgotten anyone, a credit to you all.
Thank you so much for such a lovely review. We are really sorry for your loss. Gives me peace of mind that in those difficult times, the staff and managerial team showed compassion, love and care to your mother-in-law and to you as a family.
Outstanding care, from everyone. Have the time to talk to you, very friendly. I would recommend to anybody. It really is like a home from home.
Thank you so very much for your wonderful review. I feel overwhelmed by your kind words and your opinion is very important to us.
This is a lovely care home, and the day staff are excellent. They go above and beyond and the home is full of laughter. The activity staff are excellent too, and the activities are varied and plentiful. Mum is a fussy eater, which is a challenge, she does not always like the menu, but the kitchen staff will offer alternatives. Sometimes it takes, what feels like, a long time to answer the busser for toilet trips. This can cause Mum distress and frustration. The communal rooms have been decorated to a high standard, and it is lovely taking Mum out of her room. Excellent gardens!
Thank you so much for sharing your experience at Hengist Field Care Centre. I am really happy that you feel that the staff, the activities provided, and the improvements in the home are meeting your expectations. I reassure you that I will have a look into the concern you raised around the call...
A huge pat on the back to all staff members who contributed to the Hengist Field BBQ. A fantastic day for residents and families with excellent food and entertainment and attention to detail throughout the afternoon. Well done to you all.
Thank you so much for such a lovely review. I am so happy that your experience at Hengist Field Care Centre was so positive. I will pass your feedback to our team. I am pretty sure that they will be very happy to know how wonderful they are, and that their hard work is recognised.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 September 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (32) & Events (0)
- 30 Jul 2026
We held our annual Summer BBQ here at our Care Home in Sittingbourne, and what a fantastic day it was! This year's theme was 'Through the Decades', and everyone enjoyed...
- 16 Jul 2026
Our baking session on Monday 6 July was inspired by our residents at our Sittingbourne Care Home, who came up with the brilliant idea of using up our leftover Easter...
- 25 Jun 2026
On Friday 19 June, to celebrate Royal Ascot Week, we transformed our cherry lounge into a stylish photo shoot setting, complete with a red carpet backdrop and a wonderful selection...
There are no upcoming events for Hengist Field Care Centre.
Awards / Recognitions (6)
- 30 Jan 2026Recipient: Nellsar Care Homes
- 30 Jun 2021Recipient: Nellsar Care Homes
- 28 Feb 2020Recipient: Nellsar Care Homes
Accreditations
There are no accreditations posted yet for Hengist Field Care Centre.
Meet the Team (1)

"Hello, I’m the Manager of Hengist Field Care Home in Sittingbourne. I joined the Nellsar family as Manager here at the Home in November 2018, bringing with me 34 years' Nursing experience from working in a variety of UK and overseas care settings. Our wonderful team here provide high-quality care while ensuring that our residents enjoy all aspects of life within our Home.
Hengist Field Care Home was opened in 2011 and the design fits in beautifully with the surrounding Kent countryside of Oast Houses and orchards. We have first-class facilities here for our residents to enjoy and are developing many new and exciting ideas and initiatives to enhance daily life within the Home. Our gardens and the surrounding area are stunning and these include a spectacular courtyard, sensory garden and an area where residents enjoy growing soft fruits in the summer.
On warm sunny days lunch is often served in the gardens and families are welcome to relax with loved ones and enjoy quality time together.We pride ourselves in promoting a caring, family-orientated atmosphere, where we extend our support to friends and families of our residents.We have a Friends of Hengist Support Group to support relatives who find it helpful to share their experiences with others in similar circumstances and the desire to learn more about the illness or condition that affects their relative. We also hold Alzheimer’s Society Dementia Friends Information Sessions. These are very informal and are designed to give people a greater awareness and understanding of how Dementia may change their loved ones.
We like to make each day meaningful for residents of our Home. Our Activities team are always planning something different. Every week we have a range of organised activities, which may include; exercise classes, musical mornings, coffee mornings, food tasting, arts and crafts or musical therapy.
Our Well-Being Team are on hand to deliver one to one relaxing sessions which may be in the form of a massage, or aromatherapy which has wonderful benefits to the holistic health of residents. Our Cinema room plays a film of the day which runs twice a day every day – so our residents can enjoy the nostalgia of popcorn and an old movie. In the summer, we have BBQs every month, with live music – an opportunity for residents, relatives, friends and staff to get together and enjoy each other’s company.
A daily Lunch Club also allows residents living in different units within the Home to meet up, enjoy a meal and spend some time together in one of our tastefully decorated dining rooms.We extend a warm welcome to everyone who wishes to join us when we participate in charity events including Alzheimer’s Society Cup Cake Days and The World’s Biggest Coffee Morning organised by Macmillan Cancer Support.
We host relatives and residents meetings at which discussions are held about how families can become more involved and how we, as a Care Home, can continue to improve upon all aspects of our care and services provided at the Home. We implement any suggested new activities, or ideas, or menu suggestions, and then we meet again to discuss how well these were received."
Frequently Asked Questions about Hengist Field Care Centre
What types of Care is Hengist Field Care Centre registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Hengist Field Care Centre have?
There are 75 Single Rooms.
What are the Facilities & Services at Hengist Field Care Centre?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Hengist Field Care Centre to the centre of Sittingbourne?
2.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hengist Field Care Centre to verify any information. View our terms and conditions. Hengist Field Care Centre has an Enhanced Service -more info.