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Hengist Field Care Centre

Pond Farm Road, Borden, Sittingbourne, Kent ME9 8LS
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The nurses were professional and one of them always kept us up to date with any concerns we hadJoanne C(Daughter-in-law of Resident/Service User)
Hengist Field Care Centre, Sittingbourne
Outstanding care, from everyone. Have the time to talk to you, very friendly. I would recommendL W(Daughter of Resident/Service User)
Hengist Field Care Centre, Sittingbourne
This is a lovely care home, and the day staff are excellent. They go above and beyondCarol S(Daughter of Resident/Service User)
Hengist Field Care Centre, Sittingbourne

Hengist Field is a modern, purpose-built Home situated in the beautiful Kent countryside, close to the picturesque village of Borden. The Home’s dedicated and highly qualified team are committed to providing the highest quality residential, nursing and dementia care and support for their 75 residents.

The Home also has a fulltime Physiotherapist to support residents with rehabilitation, enabling bespoke day or short-term placements. Physiotherapy services also help with improving peoples’ strength,...  

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Care Provided by Hengist Field Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,800 - £1,850£1,800 - £1,849
Residential Dementia Care£1,800 - £1,800£1,800 - £1,800
Nursing Care£1,800 - £1,850£1,800 - £1,850
Nursing Dementia Care£1,800 - £1,850£1,800 - £1,850

Hairdresser, chiropodist and Physiotherapist are extra. Most other things are included.

Contact Hengist Field Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Neli Koleva (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (75)
  • Single Rooms with ensuite Wet Room (75)

Visiting

  • The home maintains an open-hours visiting policy, which means relatives and friends are welcome to drop by and see their loved ones at any time. Families are always welcome to join their relatives for afternoon tea or lunch.

Hengist Field Care Centre Reviews (156)

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9.8

Hengist Field Care Centre has a Review Score of 9.8 (9.770) out of 10, based on 23 reviews in the last 2 years. Over all time Hengist Field Care Centre has 156 reviews.

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Showing 156 reviews matching selected criteria
Review from J H (Friend of Resident) published on 3 September 2026 Submitted via Postal Card
Overall Experience

The whole atmosphere was friendly and welcoming. Staff helpful and pleasant. Rooms lovely and spacious and everything very clean. 100% better than the home she had previously been in.

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Thank you for your lovely feedback. We are delighted to hear that you found the home welcoming, clean, and friendly, and that our team made such a positive impression. It is especially rewarding to know that your experience has been so much better than previous care settings. We truly appreciate your kind words and your recommendation.

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Review from Christine G (Friend of Resident) published on 20 August 2026 Submitted via Postal Card
Overall Experience

The home is clean, smells fine and all the staff I've had contact with are helpful and happy. The car park was full, so wasn't sure where to park.

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre
Thank you for your kind feedback. We are delighted to hear that you found the home clean and welcoming, and that our staff were helpful and happy during your visits. Your comments mean a great deal to our team.

We appreciate your feedback regarding the car park. We understand that finding a space...  

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Review from Joan L (Respite Resident) published on 5 August 2026 Submitted via Postal Card
Overall Experience

I found all the staff to be very helpful & supportive during my stay.

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Thank you for your kind feedback. We are delighted to hear that you found our staff helpful and supportive throughout your stay. Providing a welcoming and caring experience is very important to us, and your comments will be shared with the team. We truly appreciate you taking the time to leave a review.

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Review from Jane W (Daughter of Resident) published on 4 August 2026 Submitted via Postal Card
Overall Experience

Everyone has Been so welcoming and helpful at a emotionally hard time for our family. we wished for good care and dignity and compassion for him. we have received the above and are very thankfull.

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Thank you so much for taking the time to share your feedback. We are deeply touched by your kind words. We understand how difficult this time has been for you and your family, and it means a great deal to know that our team was able to provide the care, dignity and compassion that you wished for...  

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Review from Meryl C (Daughter-in-law of Resident) published on 3 August 2026 Submitted via Postal Card
Overall Experience
Generally pleased with the care.
Activities team are amazing, ensuring all are involved and included.
Management are always ready to listen to any niggles we may have and strive to work out a solution.

The catering and food served are very delicious and love that opportunity is given to dine with the residents.

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Thank you for your positive feedback. We are delighted to hear that you are pleased with the care provided and that our Activities Team has made such a positive impact by ensuring everyone feels involved and included.

It is also encouraging to know that you find our management team approachable...  

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Review from Maureen C (Daughter of Resident) published on 31 July 2026 Submitted via Postal Card
Overall Experience
Just experienced the 1st BBQ at Hengist

Fabulous afternoon full of fun, laughter & music

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Thank you for your lovely feedback! We're so pleased you enjoyed your first BBQ at Hengist. It sounds like it was a fantastic afternoon filled with great food, fun, laughter, and music. We look forward to welcoming you back again soon!

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Review from Debbie O (Daughter of Resident) published on 31 July 2026 Submitted via Postal Card
Overall Experience
Activities were amazing
Great bar-be-que.
Very helpful.

Easy to talk to.

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Thank you for your wonderful feedback. We're delighted to hear that you enjoyed the activities and the barbecue, and that our team was helpful and easy to talk to. It's great to know that we helped create a positive and welcoming experience for you. We really appreciate you taking the time to share your comments and hope to see you again soon.

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Review from David D (Resident / Service User) published on 31 July 2026 Submitted via Postal Card
Overall Experience
The activities are 1st class. The carers are 1st class

I am a resident

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Thank you for your wonderful feedback. We are delighted to hear that you enjoy the activities and that you think our carers are first class. Your kind words mean a great deal to our team, who work hard every day to provide a positive and supportive environment for all our residents.

Thank you...  

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Review from K A (Daughter of Resident) published on 30 July 2026 Submitted via Postal Card
Overall Experience

Regarding the BBQ, everything was really well organised, we had a lovely afternoon - the staff (carers, entertainment) everyone was very attentive as always. A fun afternoon, lovely to sit and sing along to the Music with my mum. Keep up the good work!!

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Thank you so much for your wonderful feedback. We are delighted to hear that you and your mum had such an enjoyable afternoon at the BBQ. It's lovely to know that the event was well organised and that our carers, entertainers and team members helped make the day special through their attentiveness...  

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Review from Linda K (Daughter of Resident) published on 30 July 2026 Submitted via Postal Card
Overall Experience

Hengist Field is such a friendly, welcoming care home. The facilities are lovely and the entertainment is fantastic. My mum feels very happy here and has made good relationships with fellow residents and staff. The carers are very friendly and really help Mum to settle if she's feeling at all anxious. She has her hair done every week and uses the wellbeing team to have massages and her nails painted. She loves the food here and she has such a varied, interesting and balanced diet. Mum loves all the music activities, Namaste and meditation with Nina.

Reply from Neli Koleva, Registered Manager at Hengist Field Care Centre
Thank you so much for your wonderful feedback.

We are delighted to hear that your mum is so happy at Hengist Field and has formed such positive relationships with both residents and staff. It is especially rewarding to know that our care team has helped her feel settled and reassured whenever she...  

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Review from M P (Sister of Resident) published on 29 July 2026 Submitted via Postal Card
Overall Experience
Very friendly & cheerful staff
Always welcoming

We always feel our family member is being well looked after

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Thank you for your kind feedback. We are delighted to hear that you find our staff friendly, cheerful, and welcoming. It is especially rewarding to know that you feel your family member is well looked after in our care. Your comments mean a great deal to the team and will be shared with them. Thank you for taking the time to share your experience.

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Review from David B (Son of Resident) published on 17 July 2026 Submitted via Postal Card
Overall Experience

I want to highlight the work of the physiotherapy team at Hengist Field. When she arrived at Hengist, my mother had been in hospital for two months with a septic knee, and couldn't walk. Over the next couple of months the physiotherapy team worked tirelessly, to restore her mobility and she is now able to walk with the aid of a frame. Without the efforts of the physiotherapy team, I suspect my mother would now be bedridden.

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Thank you for taking the time to share your experience.

We are delighted to hear about the positive impact the physiotherapy team at Hengist Field has had on your mother's recovery. After such a prolonged hospital stay and the challenges of a septic knee, regaining mobility is a significant...  

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Review from N H (Wife of Resident) published on 11 May 2026 Submitted via Website
Overall Experience

The Home is amazing, and the Staff outstanding. The facilities are 1st class, the cleaning staff are thorough and very obliging, nothing was too much trouble. My wife cannot thank you enough. My wife could not have got home without your help.

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre
Thank you so much for sharing your kind and thoughtful review. We are truly delighted to hear that your experience with us was such a positive one. Your compliments about our home, facilities, and especially our staff mean a great deal to us.

It is wonderful to know that our team was able to...  

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Review from Carol J (Daughter of Resident) published on 10 March 2026 Submitted via Website
Overall Experience
My mother resided at Hengistfield for over three years. During this time, the care she received was outstanding. The excellent and friendly staff always treated her with kindness, respect and dignity. Nothing was too much for them in order to meet her needs.
The gardens and social areas are welcoming. There are activities and social events for those wishing to mingle. As a family we always felt welcome and any worries or questions we had were dealt with in a timely, professional manner.

We can't thank the Hengistfield staff enough for taking such great care of our precious and much loved mum.

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre
Thank you so much for taking the time to share these kind words. It truly means a great deal to our whole team.

We feel privileged to have cared for your mum over the past three years, and it's wonderful to know that you felt supported, welcomed, and reassured throughout her stay. Our staff are...  

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Review from W W (Daughter-in-law of Resident) published on 8 July 2025 Submitted via Postal Card
Overall Experience

Always a pleasant visit, everyone was so helpful. The barbecue and entertainment were exceptional. Loads of food (delicious). Thoroughly enjoyed the effort. You thought of everything. Well done to all the Hengist staff.

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Thank you so much for taking the time to review your experience at Hengist Field Care Centre. Your feedback is very important to us and helps us continuously improve our services.

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Review from Jan G (Sister of Resident) published on 8 July 2025 Submitted via Postal Card
Overall Experience

I love Hengist, I almost live here, I come to see my sister every other day and stay until her supper. The care and pride the staff take is amazing, and the safety of the residents is ensured. How they put themselves out to help with so many events. I would never ever want my sister to be at any other home. When she arrived at Hengist after being in hospital for six months, they didn't think she would live, but she has fought back and today she is amazing. Thank you Hengist.

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Reading such positive feedback makes me feel incredibly proud and happy. Your sister has such a lovely nature, and having you around truly means the world to her.Thank you so much for your kind words - they are deeply appreciated.

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Review from P S (Son of Resident) published on 7 July 2025 Submitted via Postal Card
Overall Experience
We are very satisfied with this care home. My mother is very happy here and the staff are very friendly, caring and helpful.
As a family, we have been welcomed and included in my mother's progress.

My mother enjoys the entertainment.

Reply from Neli Koleva, Registered Manager at Hengist Field Care Centre

Thank you so much for your heartfelt feedback. We're delighted to hear that your mother is happy and enjoying her time with usits truly our pleasure to care for her. Our team is committed to creating a welcoming and supportive environment not only for our residents but also for their families, so its wonderful to know youve felt included in her journey. Your kind words mean a great deal to us all!

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Review from Margaret P (Wife of Resident) published on 7 July 2025 Submitted via Postal Card
Overall Experience

Much better home than expected. Husband is settled and happy.

Reply from Neli Koleva, Registered Manager at Hengist Field Care Centre

Thank you so much for your kind feedback. We're delighted to hear that your husband is settled and happyit truly means a lot to us. Creating a welcoming and supportive environment is at the heart of what we do, and your words are a wonderful affirmation for our team. We're here for you both every step of the way.

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Review from Gemma P (Daughter of Resident) published on 7 July 2025 Submitted via Postal Card
Overall Experience
My dad has recently gone into care here. I was nervous for his care. I now feel happy & content knowing he is in safe, caring hands.

Thanks for all you do. x

Reply from Neli Koleva, Registered Manager at Hengist Field Care Centre

Thank you so much for your lovely message. We understand how important it is to feel confident in your loved ones care, and were truly touched to know that you now feel happy and content with your dad being with us. Its our privilege to care for him, and your kind words mean a great deal to our entire team. Thank you for your trust and support.

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Review from S B (Grandson of Resident) published on 7 July 2025 Submitted via Postal Card
Overall Experience

This is a very nice care home, the staff are very friendly and helpful, very caring towards my nan and hard working.

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Thank you so much for such a beautiful review. I will pass your feedback on to the whole team - I know for sure it will mean the world to them.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 September 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (33) & Events (0)

News
  • 26 Aug 2026

    Residents at our Care Home in Sittingbourne enjoyed a fabulous afternoon of music, dancing and summer fun when Jasmin came to perform her fantastic Copacabana Show. The party atmosphere was...

  • 30 Jul 2026

    We held our annual Summer BBQ here at our Care Home in Sittingbourne, and what a fantastic day it was! This year's theme was 'Through the Decades', and everyone enjoyed...

  • 16 Jul 2026

    Our baking session on Monday 6 July was inspired by our residents at our Sittingbourne Care Home, who came up with the brilliant idea of using up our leftover Easter...

Upcoming Events

There are no upcoming events for Hengist Field Care Centre.

Awards / Recognitions (6)

  • 30 Jan 2026Recipient: Nellsar Care Homes
  • 30 Jun 2021Recipient: Nellsar Care Homes
  • 28 Feb 2020Recipient: Nellsar Care Homes

Accreditations

There are no accreditations posted yet for Hengist Field Care Centre.

Meet the Team (1)

Neli Koleva
Neli KolevaJob Title Registered ManagerJoined 2018

"Hello, I’m the Manager of Hengist Field Care Home in Sittingbourne. I joined the Nellsar family as Manager here at the Home in November 2018, bringing with me 34 years' Nursing experience from working in a variety of UK and overseas care settings. Our wonderful team here provide high-quality care while ensuring that our residents enjoy all aspects of life within our Home.

Hengist Field Care Home was opened in 2011 and the design fits in beautifully with the surrounding Kent countryside of Oast Houses and orchards. We have first-class facilities here for our residents to enjoy and are developing many new and exciting ideas and initiatives to enhance daily life within the Home. Our gardens and the surrounding area are stunning and these include a spectacular courtyard, sensory garden and an area where residents enjoy growing soft fruits in the summer.

On warm sunny days lunch is often served in the gardens and families are welcome to relax with loved ones and enjoy quality time together.We pride ourselves in promoting a caring, family-orientated atmosphere, where we extend our support to friends and families of our residents.

We have a Friends of Hengist Support Group to support relatives who find it helpful to share their experiences with others in similar circumstances and the desire to learn more about the illness or condition that affects their relative. We also hold Alzheimer’s Society Dementia Friends Information Sessions. These are very informal and are designed to give people a greater awareness and understanding of how Dementia may change their loved ones.

We like to make each day meaningful for residents of our Home. Our Activities team are always planning something different. Every week we have a range of organised activities, which may include; exercise classes, musical mornings, coffee mornings, food tasting, arts and crafts or musical therapy.

Our Well-Being Team are on hand to deliver one to one relaxing sessions which may be in the form of a massage, or aromatherapy which has wonderful benefits to the holistic health of residents. Our Cinema room plays a film of the day which runs twice a day every day – so our residents can enjoy the nostalgia of popcorn and an old movie. In the summer, we have BBQs every month, with live music – an opportunity for residents, relatives, friends and staff to get together and enjoy each other’s company.

A daily Lunch Club also allows residents living in different units within the Home to meet up, enjoy a meal and spend some time together in one of our tastefully decorated dining rooms.We extend a warm welcome to everyone who wishes to join us when we participate in charity events including Alzheimer’s Society Cup Cake Days and The World’s Biggest Coffee Morning organised by Macmillan Cancer Support.

We host relatives and residents meetings at which discussions are held about how families can become more involved and how we, as a Care Home, can continue to improve upon all aspects of our care and services provided at the Home. We implement any suggested new activities, or ideas, or menu suggestions, and then we meet again to discuss how well these were received."

Frequently Asked Questions about Hengist Field Care Centre

What types of Care is Hengist Field Care Centre registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hengist Field Care Centre have?

There are 75 Single Rooms.

What are the Facilities & Services at Hengist Field Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Hengist Field Care Centre to the centre of Sittingbourne?

2.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hengist Field Care Centre to verify any information. View our terms and conditions. Hengist Field Care Centre has an Enhanced Service -more info.