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Hengist Field Care Centre

Pond Farm Road, Borden, Sittingbourne, Kent ME9 8LS
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The nurses were professional and one of them always kept us up to date with any concerns we hadJoanne C(Daughter-in-law of Resident/Service User)
Hengist Field Care Centre, Sittingbourne
Outstanding care, from everyone. Have the time to talk to you, very friendly. I would recommendL W(Daughter of Resident/Service User)
Hengist Field Care Centre, Sittingbourne
This is a lovely care home, and the day staff are excellent. They go above and beyondCarol S(Daughter of Resident/Service User)
Hengist Field Care Centre, Sittingbourne

Hengist Field is a modern, purpose-built Home situated in the beautiful Kent countryside, close to the picturesque village of Borden. The Home’s dedicated and highly qualified team are committed to providing the highest quality residential, nursing and dementia care and support for their 75 residents.

The Home also has a fulltime Physiotherapist to support residents with rehabilitation, enabling bespoke day or short-term placements. Physiotherapy services also help with improving peoples’ strength,...  

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Care Provided by Hengist Field Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,800 - £1,850£1,800 - £1,849
Residential Dementia Care£1,800 - £1,800£1,800 - £1,800
Nursing Care£1,800 - £1,850£1,800 - £1,850
Nursing Dementia Care£1,800 - £1,850£1,800 - £1,850

Hairdresser, chiropodist and Physiotherapist are extra. Most other things are included.

Contact Hengist Field Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Neli Koleva (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (75)
  • Single Rooms with ensuite Wet Room (75)

Visiting

  • The home maintains an open-hours visiting policy, which means relatives and friends are welcome to drop by and see their loved ones at any time. Families are always welcome to join their relatives for afternoon tea or lunch.

Hengist Field Care Centre Reviews (156)

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9.8

Hengist Field Care Centre has a Review Score of 9.8 (9.770) out of 10, based on 23 reviews in the last 2 years. Over all time Hengist Field Care Centre has 156 reviews.

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Showing 156 reviews matching selected criteria
Review from Christopher P (Son of Resident) published on 13 September 2023 Submitted via Postal Card
Overall Experience
Very enjoyable and friendly garden party - nice food.

I can't fault the love and care you give my mum.

Reply from Glenda Osmotherly, Director of Operations at Hengist Field Care Centre

Thank you for your feedback. I am delighted that you enjoyed what was a very special day for our residents, families and staff. The feeling was that all came together as one big family, sharing the fun, food and atmosphere - many lasting memories were made that day.

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Review from Emma R (Daughter of Resident) published on 13 September 2023 Submitted via Postal Card
Overall Experience

Very caring staff provide fantastic care and support for Mum. A great variety of activities for residents - encourages Mum's social skills and has improved her confidence massively. We are very happy with the care provided for Mum, and any questions or queries we may have as a family are always listened to and dealt with.

Reply from Neli Koleva, Registered Manager at Hengist Field Care Centre

Thank you for taking the time to share such a lovely review. Your kind feedback is well appreciated by all staff at Hengist. Our aims are to create a nice and friendly atmosphere with a lot of varied activities to enable our residents to continue to maintain their social skills and improve their confidence.

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Review from Louise M (Daughter of Resident) published on 13 September 2023 Submitted via Postal Card
Overall Experience
Mum has been at Hengist Feild for about 18 months after suffering a huge stroke. My sisters and I were really worried about her going into a care home as we all work and could not look after her at our homes.
The home is lovely, and the gardens and grounds are amazing and very well set up for family visiting.
The food is fab.

Carers and all staff are fantastic and go over and beyond what is required of them - 10/10.

Reply from Neli Koleva, Registered Manager at Hengist Field Care Centre

Thank you very much for taking the time to share such a lovely review. Your feedback means a lot to all of us in Hengist. We always aim to meet the needs of our residents and support the families by creating an environment where all of you are always welcome.

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Review from Janet M (Daughter of Resident) published on 15 August 2023 Submitted via Postal Card
Overall Experience

My mother stayed at Hengist Field for three weeks respite care. The care she received was amazing! The staff were so welcoming, kind, efficient and professional. The activity team are all lovely and the range of activities was outstanding. Mustn't forget to mention the food; lovely choice and I was lucky to try their home-made cakes! Wonderful care home and I would have been more than happy to keep her there, but I live one hundred miles away, so I've brought her closer to where I live, but used Hengist Field as a benchmark when looking for homes in Buckinghamshire.

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Thank you so very much for your wonderful review. I feel overwhelmed by your kind words. Is great to know that your mum had a great time while she was cared at Hengist Field Care Centre, and all the staff met your expectations. Your mum is a lovely lady and she would be missed. Wishing you all the best.

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Review from K A (Daughter of Resident) published on 28 July 2023 Submitted via Postal Card
Overall Experience

Care for Mum is good, we joined her for lunch and it was excellent. If the resident's food is of the same quality then no complaints. Mum participates in lots of activities and the team provide a great range and try and get Mum involved. At times she doesn't want to do things which is fine but there is no lack of things going on. It must be difficult to provide activities that appeal to lots of people. Staff are always friendly and approachable.

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Thank you so much for your kind words and for taking time to review Hengist Field Care Centre. Your opinion is very important to our team, and will support to improve the service all around. I will pass your praise to the catering team.

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Review from Linda S (Daughter-in-law of Resident) published on 28 February 2023 Submitted via Postal Card
Overall Experience

My mother in law has come on leaps and bounds since being in Hengist Field Care Centre. She is eating better, having her hair done and her feet. She is so well looked after and cared for, the staff are so caring and friendly so happy she has been accepted into this lovely care home.

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Thank you so much for taking time to share your experience. I am so glad that your Mum settled well and that you feel that the team are meeting her wishes and needs. Your opinion is very important to us.

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Review from S S (Resident / Service User) published on 17 February 2023 Submitted via Postal Card
Overall Experience

I spent two weeks, from the 11th to the 23rd of January, in Hengist Field Care Centre for respite care after I had total knee replacement surgery. The objective to have two weeks of recovery in a safe environment. My stay went well and served its purpose in helping my recovery. Thanks to the help from all the dedicated staff that looked after me.

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Thank you so much for taking the time to share your experience at Hengist Field Care Centre. Your opinion is very important to us.

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Review from Wendy W (Daughter of Resident) published on 19 January 2023 Submitted via Website
Overall Experience
My mum was in Hengist Field Care Centre for five years. We had our issues along the way, but during Covid, the home came into its own. My Mum thrived, was looked after and the staff did all they could to reassure her.
I had a good relationship with the manager and senior members of staff as well as the carers.

My mum became poorly on and off during 2022, sadly I lost her in August 2022, we are so grateful my Mum was able to live her days out there and not in hospital. Thank you Hengist Field Care Centre for all you did.

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Dear Wendy, thank you so much for taking time to share your experience. Your Mum was such a lovely person, full of personality, sense of humor , glamorous at all the time. Was absolutely a pleasure and honor to have knower her and to be part of her life. She was closed to everybody's heart and you...  

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Review from Martin B (Son of Resident) published on 15 December 2022 Submitted via Postal Card
Overall Experience

My mother has been receiving palliative care for over three years at Hengist Field Care Center and sadly recently passed away. Although it has been a difficult time for the whole family for the duration of her care, we are extremely grateful to all the staff and management for their level of service and the help provided. I feel blessed to have chosen this place for Mum to receive her care.

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

I am really sorry for your loss; it is really hard when you lose your loved one. But reading your lovely review gives me peace of mind that your Mum was well cared for and treated with love, dignity and respect. Thank you so much for taking the time to share your experience at Hengist Field Care Center in these difficult times for you and your family.

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Review from Lisa P (Daughter-in-law of Resident) published on 8 November 2022 Submitted via Postal Card
Overall Experience

We are extremely happy with the care our mother receives here. She is clearly happy which is the most important thing. The staff are all friendly and helpful and we feel reassured she is in safe hands.

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Thank you so much for taking time to write such a positive review. I am really glad to hear that your Mum is well looked after by the care team. Your opinion is very important to us.

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Review from Shirley J (Resident / Service User) published on 6 September 2022 Submitted via Postal Card
Overall Experience
Were it not for the prompt action of the nurse, manager and her deputy I dread to think what would have happened. I went to Hengist Field Care Centre to recover from knee surgery. On the first morning, 22nd July, the nurse saw that the back of my leg was jet black. Doctors were contacted immediately and the anti-coagulant injections stopped immediately.

My only complaint is the downstairs windows only open about 6 cms. It should be able 15 cms to get some air in the heat we have had.

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Thank you so much for such a positive review. I am really happy that the team was there for you when you needed them most and acted promptly. Unfortunately, the windows restrictions are required by Health and Safety regulations in the care homes. But moving forward as the climate is changing, we are looking to new solutions to improve ventilation during the hot season.

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Review from Susan P (Daughter of Resident) published on 30 June 2022 Submitted via Postal Card
Overall Experience

Excellent care.

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Thank you so much for your lovely review. Your opinion is so important for staff morale and for us, as we help to improve our service.

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Review from R T (Cousin of Resident) published on 30 June 2022 Submitted via Postal Card
Overall Experience

I spent a pleasant hour in the lounge chatting with my cousin.

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Thank you so much for taking the time to share your experience, while visiting your cousin. I am really happy that you had a nice visit.

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Review from Gaynor A (Friend of Resident) published on 30 June 2022 Submitted via Postal Card
Overall Experience
Visited a friend for 40 minutes between 14.50 and 15.40 on Saturday the 18th of June. He was not in his room which he has to vacate due to an ant problem in the bathroom.

He was in the lounge but it was a bit noisy so we moved to be able to have a conversation with him. After 20 minutes or so he was ready to go back to his room but had to wait as room was not cleaned up from ant powder. Otherwise, my friend was fine and seemed to enjoy our visit. Do hope the ant problem is resolved soonest.

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Thank you so much for taking the time to share your experience. Your opinion is very important to us, and I can reassure you that I will look into the concerns raised by yourself. I hope that your next visit will be a more pleasant one.

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Review from S J (Nephew of Resident) published on 30 June 2022 Submitted via Postal Card
Overall Experience

My uncle seems happy here, staff are excellent and look after him. Well provided with DVD's in his room as he is virtually bedbound. Staff always very helpful and friendly. We love the dog!

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Thank you so much for your lovely review. Your opinion is very important to us.

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Review from Vickie S (Daughter-in-law of Resident) published on 30 June 2022 Submitted via Postal Card
Overall Experience
Lovely setting, clean, friendly and father-in-law seems to be doing great.

We are always welcome too, even with the good kids.

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Thank you so much for taking time to share your experience. I am really happy that your Father in law is well looked after and you are having a good time while visiting.

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Review from Hilary W (Daughter of Resident) published on 21 June 2022 Submitted via Website
Overall Experience
My mother was in the courtyard in a lovely comfy chair fast asleep. She was dressed in nice clean clothes. Her hair had been styled and her nails painted. Mum looked peaceful. The assistant was most polite and helpful and when I heard her talking to other residents her manner was as caring and polite. The assistant's uniform was clean and fitted appropriately.

The atmosphere was restful. I did not feel uncomfortable sitting with mum for my visit. I was informed that Mum had recently had her cup of tea and morning snack.

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Thank you so much for taking time to write such a nice review. I am really happy that you had a peaceful and pleasant visit. I will pass your positive comments to the care team. Your opinion is very important to them.

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Review from N L (Daughter of Resident) published on 21 June 2022 Submitted via Website
Overall Experience
Hengist is a beautiful purpose-built building with space both inside and out. Staff are kind and friendly and eager to please. Bedrooms and shared rooms are clean, light and pleasant. Activities are available every day, which is a boost to morale. The food is amazing and the wonderful facility to allow friends and relations to stay for lunch for £5 is a huge bonus.
My mother was welcomed and well cared for, on the whole. Areas which caused her stress, were staff with unfamiliar accents, not being allowed outside unattended (so I visit often to cover that need) and sometimes a slow response to needs (eg television not working). Increased coordination between staff, would help.
(One agency staff was very unprofessional. Addressed well: needs monitoring)
Mobile signal is very unreliable. My mother felt isolated in the evenings as they have to be in their rooms from 6pm.

Information about Hengist living (esp. telephone issues) needs to be supplied, for all new residents

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Thank you so much for taking time review our service. Your opinion is very important to us and will help to improve in the areas of concerns raised by yourself.

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Review from Wendy H (Daughter of Resident) published on 14 June 2022 Submitted via Postal Card
Overall Experience

Nice atmosphere, nice building, nice rooms. The staff are friendly. My mother hates being here, wants to go home but that's understandable.

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Thank you so much for taking time to review our service. I understand how difficult is to move from your own home to a care home. I hope in time your Mum will settle and will become content. Your opinion is very important to us.

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Review from L O (Daughter of Resident) published on 14 June 2022 Submitted via Postal Card
Overall Experience

My mum entered Hengist Field Care Centre for end of life care. Throughout her stay every single member of staff was extremely kind, caring and treated her with great dignity. Friends and family were treated with sympathy, We recommend this care home unreservedly.

Reply from Neli Koleva, Registered Manager at Hengist Field Care Centre

Thank you very much for taking the time to review our service. Your opinion is very important to us and means a lot to the care team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 September 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (33) & Events (0)

News
  • 26 Aug 2026

    Residents at our Care Home in Sittingbourne enjoyed a fabulous afternoon of music, dancing and summer fun when Jasmin came to perform her fantastic Copacabana Show. The party atmosphere was...

  • 30 Jul 2026

    We held our annual Summer BBQ here at our Care Home in Sittingbourne, and what a fantastic day it was! This year's theme was 'Through the Decades', and everyone enjoyed...

  • 16 Jul 2026

    Our baking session on Monday 6 July was inspired by our residents at our Sittingbourne Care Home, who came up with the brilliant idea of using up our leftover Easter...

Upcoming Events

There are no upcoming events for Hengist Field Care Centre.

Awards / Recognitions (6)

  • 30 Jan 2026Recipient: Nellsar Care Homes
  • 30 Jun 2021Recipient: Nellsar Care Homes
  • 28 Feb 2020Recipient: Nellsar Care Homes

Accreditations

There are no accreditations posted yet for Hengist Field Care Centre.

Meet the Team (1)

Neli Koleva
Neli KolevaJob Title Registered ManagerJoined 2018

"Hello, I’m the Manager of Hengist Field Care Home in Sittingbourne. I joined the Nellsar family as Manager here at the Home in November 2018, bringing with me 34 years' Nursing experience from working in a variety of UK and overseas care settings. Our wonderful team here provide high-quality care while ensuring that our residents enjoy all aspects of life within our Home.

Hengist Field Care Home was opened in 2011 and the design fits in beautifully with the surrounding Kent countryside of Oast Houses and orchards. We have first-class facilities here for our residents to enjoy and are developing many new and exciting ideas and initiatives to enhance daily life within the Home. Our gardens and the surrounding area are stunning and these include a spectacular courtyard, sensory garden and an area where residents enjoy growing soft fruits in the summer.

On warm sunny days lunch is often served in the gardens and families are welcome to relax with loved ones and enjoy quality time together.We pride ourselves in promoting a caring, family-orientated atmosphere, where we extend our support to friends and families of our residents.

We have a Friends of Hengist Support Group to support relatives who find it helpful to share their experiences with others in similar circumstances and the desire to learn more about the illness or condition that affects their relative. We also hold Alzheimer’s Society Dementia Friends Information Sessions. These are very informal and are designed to give people a greater awareness and understanding of how Dementia may change their loved ones.

We like to make each day meaningful for residents of our Home. Our Activities team are always planning something different. Every week we have a range of organised activities, which may include; exercise classes, musical mornings, coffee mornings, food tasting, arts and crafts or musical therapy.

Our Well-Being Team are on hand to deliver one to one relaxing sessions which may be in the form of a massage, or aromatherapy which has wonderful benefits to the holistic health of residents. Our Cinema room plays a film of the day which runs twice a day every day – so our residents can enjoy the nostalgia of popcorn and an old movie. In the summer, we have BBQs every month, with live music – an opportunity for residents, relatives, friends and staff to get together and enjoy each other’s company.

A daily Lunch Club also allows residents living in different units within the Home to meet up, enjoy a meal and spend some time together in one of our tastefully decorated dining rooms.We extend a warm welcome to everyone who wishes to join us when we participate in charity events including Alzheimer’s Society Cup Cake Days and The World’s Biggest Coffee Morning organised by Macmillan Cancer Support.

We host relatives and residents meetings at which discussions are held about how families can become more involved and how we, as a Care Home, can continue to improve upon all aspects of our care and services provided at the Home. We implement any suggested new activities, or ideas, or menu suggestions, and then we meet again to discuss how well these were received."

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hengist Field Care Centre to verify any information. View our terms and conditions. Hengist Field Care Centre has an Enhanced Service -more info.