
The nurses were professional and one of them always kept us up to date with any concerns we hadJoanne C(Daughter-in-law of Resident/Service User)

Outstanding care, from everyone. Have the time to talk to you, very friendly. I would recommendL W(Daughter of Resident/Service User)

This is a lovely care home, and the day staff are excellent. They go above and beyondCarol S(Daughter of Resident/Service User)

The nurses were professional and one of them always kept us up to date with any concerns we hadJoanne C(Daughter-in-law of Resident/Service User)

Outstanding care, from everyone. Have the time to talk to you, very friendly. I would recommendL W(Daughter of Resident/Service User)

This is a lovely care home, and the day staff are excellent. They go above and beyondCarol S(Daughter of Resident/Service User)

Hengist Field is a modern, purpose-built Home situated in the beautiful Kent countryside, close to the picturesque village of Borden. The Home’s dedicated and highly qualified team are committed to providing the highest quality residential, nursing and dementia care and support for their 75 residents.
The Home also has a fulltime Physiotherapist to support residents with rehabilitation, enabling bespoke day or short-term placements. Physiotherapy services also help with improving peoples’ strength,...
Care Provided by Hengist Field Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Hairdresser, chiropodist and Physiotherapist are extra. Most other things are included.
The price(s) shown are provided by the care home. Contact Hengist Field Care Centre for full pricing details and T&Cs.
Contact Hengist Field Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Nellsar Care Homes
- Private Owned
Person in charge
- Neli Koleva(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2011
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Visiting
- The home maintains an open-hours visiting policy, which means relatives and friends are welcome to drop by and see their loved ones at any time. Families are always welcome to join their relatives for afternoon tea or lunch.
Hengist Field Care Centre Reviews (149)
Hengist Field Care Centre has a Review Score of 9.8 (9.797) out of 10, based on 25 reviews in the last 2 years.
Over all time Hengist Field Care Centre has 149 reviews.
Hengist Field ticked all our boxes from the time we walked into the consideration of all staff. Everyone did their best to carer for the needs of residents. Probably the best praise came from visiting friends, who said: "I wish mum has been in a place like this".
Dear John, thank you so much for your kind review. We really appreciate you taking the time to share your experience with us.
I have visited twice this month and am pleased and happy that my mum is taken care of to the highest standard. She is happy there and loves how well she is treated.
Dear Alison, thank you so much for taking the time to review Hengist Field Care Centre. Your feedback is valuable to us and helps to improve our standards of care.
I am always impressed with the cleanliness and care give to my mum. The staff in her unit are always extremely friendly. It's good to know that mum is well cared for and safe.
Thank you so much for taking the time to review Hengist Field Care Centre. Your feedback is important to us.
Mum has been a resident at Hengist Field for the last four and a half years. She has sadly deteriorated and now has Dementia, aged 93. She is well cared for by a team, of well trained and supportive carers. She has a lovely naturally lit room with a nice lookout. The home is currently undergoing some cosmetic changes, making it a nicer place for the residents to live and call home. The staff are also very supportive of their relatives and are happy to discuss any concerns or issues.
Thank you so much for your kind review. Your feedback is so important to us and I am really glad that you feel that your Mum is well looked after with kindness as everybody deserves.
Our Dad was in Hengist Field for the last three weeks of his life. Although Hengist was not our first choice, we are just so glad that he went there. The care and kindness he received was outstanding. Every member of staff that we came into contact with treated him with such respect, dignity and genuine compassion. When we had to leave him at the end of our visits, it was a true comfort to know that he would be taken care of in this way. Similarly, the sympathy and consideration the family were shown, was deeply appreciated - nothing was too much trouble, and any potential queries were pre-empted or dealt with immediately. At the end, all the staff enabled us to be with him, yet maintained dignified respect and gentle presence, supporting all of us through a significant and emotional time. It was obvious that they cared about Dad too. We would thoroughly recommend this facility.
Dear Alison, Thank you so much for your lovely review of Hengist Field. Our thoughts are with you and your family in this difficult time. Your feedback is invaluable to us and it is really appreciated.
Everywhere looked spotless and the decor had been so carefully executed, the grounds were beautiful and a tranquil place for all.
Dear A R, thank you so much for your kind review of Hengist Field Care Home and our staff. We kindly welcome all feedback as it is invaluable to us in supporting our Continuous Improvement Programme. We really appreciate you taking the time to share your experience with us and are so pleased that you were so delighted with the Home and its grounds.
My Mum has wonderful care here. She is happy and well cared for. I would like her to do more activities but understand she may not choose to do so.
Dear Helgar, thank you for your review of Hengist Field Care Home. We kindly welcome all feedback as it is invaluable to us in supporting our Continuous Improvement Programme. We really appreciate you taking the time to share your experience with us and are pleased your Mum is doing so well. Please...
Everything looks clean and tidy.
Thank you for your review of Hengist Field Care Home. We kindly welcome all feedback as it is invaluable to us in supporting our Continuous Improvement Programme. We really appreciate you taking the time to share your experience with us.
My mother has been a resident at Hengist Field for the past year. The care and attention she has received have been consistently high. She has gone through a period of rapid weight loss because of her refusal to eat most meals. Management and staff have worked together to ensure her meals have been appealing, nutritious and fortified. With gentle persuasion, persistence and encouragement she is now back on track and improving her weight gain. All the staff are amazing and I can't thank them enough.
Dear Gail, thank you for your review of Hengist Field Care Home. We kindly welcome all feedback as it is invaluable to us in supporting our Continuous Improvement Programme. We really appreciate you taking the time to share your experience with us and we are so pleased your Mum is now enjoying food again and doing so well.
When mum entered Hengist Fields it was for end of life care. Their caring attitude and the gentle environment extended her life for many more precious months. The staff - friendly and available to answer questions, always with a ready smile and gentle touch. When mum's condition deteriorated they couldn't have been kinder and allowed her a dignified, calm and peaceful death surrounded by loved ones.
Dear Sheila, thank you for your kind words about Hengist Field and our staff. We really appreciate you taking the time to share your experience with us. It means so much to us to know that your mum was comfortable and surrounded by family at the time of her passing.
Nobody in the family has needed 24-hour care before, so we were all new to this and didn't really know what to expect. I have been so pleased with the excellent care my mum has received. Every one of the staff has been so kind and good to mum, and to the whole family - from the manager to the laundry staff. I am so very grateful to you all.
Dear R B, thank you for your lovely review of Hengist Field. We kindly welcome all feedback, as it is invaluable to us in supporting our Continuous Improvement Programme. We really appreciate you taking the time to share your experience with us and are delighted that you and your mum are so happy with the Home.
It was all quite rushed to arrange for mum to move in but all the staff were very supportive. It was not easy sorting our GP, but again the management team helped us through it. Mum has been treated with dignity and gentle care throughout.
Dear David, thank you for your review of Hengist Field Care Centre. We kindly welcome all feedback, as it is invaluable to us in supporting our Continuous Improvement Programme. We really appreciate you taking the time to share your experience with us and I’m glad we have been able to support your...
Staff are professional, patient with Mum and me and very caring.
Hengist Field have taken great care of my grandmother. All staff are courteous and helpful.
Hengist Field Care Centre is a calm, supportive and caring environment.
From what I have seen, all seems good.
Care is very good. No problems.
Staff always pleasant, ready to help and caring to my mother.
Great care home. Very friendly staff and good facilities. Nan always seems happy and well looked after. We always feel welcomed when we arrive too.
We are kept informed of all changed in their health and welfare. There are lots of activities to join in if they wish.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 September 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (32) & Events (0)
- 30 Jul 2026
We held our annual Summer BBQ here at our Care Home in Sittingbourne, and what a fantastic day it was! This year's theme was 'Through the Decades', and everyone enjoyed...
- 16 Jul 2026
Our baking session on Monday 6 July was inspired by our residents at our Sittingbourne Care Home, who came up with the brilliant idea of using up our leftover Easter...
- 25 Jun 2026
On Friday 19 June, to celebrate Royal Ascot Week, we transformed our cherry lounge into a stylish photo shoot setting, complete with a red carpet backdrop and a wonderful selection...
There are no upcoming events for Hengist Field Care Centre.
Awards / Recognitions (6)
- 30 Jan 2026Recipient: Nellsar Care Homes
- 30 Jun 2021Recipient: Nellsar Care Homes
- 28 Feb 2020Recipient: Nellsar Care Homes
Accreditations
There are no accreditations posted yet for Hengist Field Care Centre.
Meet the Team (1)

"Hello, I’m the Manager of Hengist Field Care Home in Sittingbourne. I joined the Nellsar family as Manager here at the Home in November 2018, bringing with me 34 years' Nursing experience from working in a variety of UK and overseas care settings. Our wonderful team here provide high-quality care while ensuring that our residents enjoy all aspects of life within our Home.
Hengist Field Care Home was opened in 2011 and the design fits in beautifully with the surrounding Kent countryside of Oast Houses and orchards. We have first-class facilities here for our residents to enjoy and are developing many new and exciting ideas and initiatives to enhance daily life within the Home. Our gardens and the surrounding area are stunning and these include a spectacular courtyard, sensory garden and an area where residents enjoy growing soft fruits in the summer.
On warm sunny days lunch is often served in the gardens and families are welcome to relax with loved ones and enjoy quality time together.We pride ourselves in promoting a caring, family-orientated atmosphere, where we extend our support to friends and families of our residents.We have a Friends of Hengist Support Group to support relatives who find it helpful to share their experiences with others in similar circumstances and the desire to learn more about the illness or condition that affects their relative. We also hold Alzheimer’s Society Dementia Friends Information Sessions. These are very informal and are designed to give people a greater awareness and understanding of how Dementia may change their loved ones.
We like to make each day meaningful for residents of our Home. Our Activities team are always planning something different. Every week we have a range of organised activities, which may include; exercise classes, musical mornings, coffee mornings, food tasting, arts and crafts or musical therapy.
Our Well-Being Team are on hand to deliver one to one relaxing sessions which may be in the form of a massage, or aromatherapy which has wonderful benefits to the holistic health of residents. Our Cinema room plays a film of the day which runs twice a day every day – so our residents can enjoy the nostalgia of popcorn and an old movie. In the summer, we have BBQs every month, with live music – an opportunity for residents, relatives, friends and staff to get together and enjoy each other’s company.
A daily Lunch Club also allows residents living in different units within the Home to meet up, enjoy a meal and spend some time together in one of our tastefully decorated dining rooms.We extend a warm welcome to everyone who wishes to join us when we participate in charity events including Alzheimer’s Society Cup Cake Days and The World’s Biggest Coffee Morning organised by Macmillan Cancer Support.
We host relatives and residents meetings at which discussions are held about how families can become more involved and how we, as a Care Home, can continue to improve upon all aspects of our care and services provided at the Home. We implement any suggested new activities, or ideas, or menu suggestions, and then we meet again to discuss how well these were received."
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hengist Field Care Centre to verify any information. View our terms and conditions. Hengist Field Care Centre has an Enhanced Service -more info.