
The nurses were professional and one of them always kept us up to date with any concerns we hadJoanne C(Daughter-in-law of Resident/Service User)

Outstanding care, from everyone. Have the time to talk to you, very friendly. I would recommendL W(Daughter of Resident/Service User)

This is a lovely care home, and the day staff are excellent. They go above and beyondCarol S(Daughter of Resident/Service User)

The nurses were professional and one of them always kept us up to date with any concerns we hadJoanne C(Daughter-in-law of Resident/Service User)

Outstanding care, from everyone. Have the time to talk to you, very friendly. I would recommendL W(Daughter of Resident/Service User)

This is a lovely care home, and the day staff are excellent. They go above and beyondCarol S(Daughter of Resident/Service User)

Hengist Field is a modern, purpose-built Home situated in the beautiful Kent countryside, close to the picturesque village of Borden. The Home’s dedicated and highly qualified team are committed to providing the highest quality residential, nursing and dementia care and support for their 75 residents.
The Home also has a fulltime Physiotherapist to support residents with rehabilitation, enabling bespoke day or short-term placements. Physiotherapy services also help with improving peoples’ strength,...
Care Provided by Hengist Field Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Hairdresser, chiropodist and Physiotherapist are extra. Most other things are included.
The price(s) shown are provided by the care home. Contact Hengist Field Care Centre for full pricing details and T&Cs.
Contact Hengist Field Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Nellsar Care Homes
- Private Owned
Person in charge
- Neli Koleva (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2011
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Visiting
- The home maintains an open-hours visiting policy, which means relatives and friends are welcome to drop by and see their loved ones at any time. Families are always welcome to join their relatives for afternoon tea or lunch.
Hengist Field Care Centre Reviews (156)
Hengist Field Care Centre has a Review Score of 9.8 (9.770) out of 10, based on 23 reviews in the last 2 years.
Over all time Hengist Field Care Centre has 156 reviews.
My husband has been well looked after since his arrival in February. He enjoys the food but is surprised by the number of biscuits given to him as that was not part of his diet at home. He is not too keen on joining in activities as that was not part of his previous life. Enjoying travelling, bird watching reading, Codewords etc. He sometimes realises that he is missing these things, but he gets family visits at least three times a week.
Thank you so much for taking time to review our service. Your opinion is very important to us and help to improve our service.
The staff at this care home are their best asset, my mother was admitted to the home from hospital in April 2021 with severe illness and end of life conditions. The nurse and nursing staff at this site were exceptional in dealing with her multiple conditions including progressive cancer, severe bedsore grade 4 from a previous hospital, severe arthritis, and existing blood clots in right leg, diabetes, back injury and partial paralysis of lower legs, also existing bowel and hernia condition. She was also partially deaf and blind in one eye. We visited regularly 2 times a week or more until November. My mother was always kept in clean and presentable condition as was her room, the Nurses were informative and skilful and considerate and accurate with information. The reception staff were very helpful, kind and welcoming on every occasion. The personal care staff also turned and changed her very frequently. In my view, this care home is probably the best you will find. The family is very grateful for her care.
Thank you so much for your lovely review. I am so happy that you had peace of mind while your dear Mum was cared for at Hengist Field Care Centre. Your opinion is very important to us, and means a lot for the care team.
They have made it as accessible as possible for us to see her and it is giving us peace of mind that she is amongst friends and well looked after.
Thank you so much for such lovely feedback, it means a lot to us. Your Mum is an amazing lady, and we are honored to be part of her life.
Friendly staff, with a clean environment.
Thank you very much for taking the time to review our service at Hengist Field Care Centre. Your opinion is very important to us. We will try our very best to improve and deliver good care for your Mum and the other residents.
My friend received excellent care throughout his stay at Hengist Field Care Centre. Any slight concerns we had were very quickly addressed. During my friends last days, the care was exceptional and I was also impressed by how the staff had all become his friends. The staff looked after us too, especially during my friends last days.
Thank you so much for taking time to review our service. Your opinion is very important to us and means a lot to the care team.
My friend of 31 years, was so active during her lower years - a prolific fundraiser for the conservative association and mayor of Gravesend so I was shocked when she developed dementia and was taken to a care home. Her son lives in Spain so she has no family nearby. I visit her each month and have always found her well looked after in comfortable, clean surroundings. She has a lovely room and access to all amenities. The food looks attractive and well prepared so I no longer worry about her.
Thank you so much for your positive feedback. Is very important to us to know that you feel this way and means a lot to our team.
The staff on duty that particular day was absolutely excellent. I was very mindful that staff members spent more time with mum than we could do, particularly over the last 2 years. I know many of them became very attached to mum and to her would have been just as much a part of her family as we were.
In particular, I was more than satisfied that during her 4 years at Hengist Field, mum was very well cared for and received the best of care possible. I know that your staff took the trouble to get to know mum and her little ways, which meant a great deal to us as a family. It was particularly important to us during the lockdown when visiting was restricted. While busy, your staff always took the trouble to let us know how mum had been.
Over the years there have been a number of staff members dedicated to the care of mum, and I would like to thank every one of them.
Thank you so much for your lovely feedback. Your mum was a special lady with a gentle soul. We feel honoured to be part of her life. Thank you so much for your support and understanding during these years.
It's hard to leave a review as we were unable to view the home due to Covid. Visiting has just stared again and room is lovely. Met a couple of staff and they were happy to meet us too.
Thank you so much for taking the time to review our service. Your opinion is very important to us.
I have very little reason for any negative remarks during the one month stay of my mother. Everything was of a high standard and mostly met what I had led my mother to expect during her stay. However, in the first week, her new dressing gown was lost and not found, even though all her clothes were named. She does not like most dairy products and I requested her tea to be black but still, milk was added. She found it very difficult to understand many of your employees.
Thank you very much for taking the time to share your Mum's experience at Hengist Field Care Centre. We are taking very seriously any feedback, as will help us to improve our service. I am really sorry that your Mum experienced some shortfalls during her stay at Hengist Field Care Centre, and I...
During my relative's time in the home, she has been cared for, nursed and generally been extremely well looked after. Both the carers and nursing staff look after my relative with care, consideration and the utmost respect. I cannot praise them enough. My relative is in pain continuously and whilst moving her to wash, change dressings or pads the staff are careful to try and minimise any unnecessary movement to help alleviate any pain.
At Nellsar we pride ourselves on ensuring that all staff, across all roles, and in all homes receive the very best level of training we can provide, but the bit we cannot train people to be is kind, respectful, compassionate and caring, therefore...
My wife has been at Hengist Field for the past 9 years. During this time I have had every confidence in the care given. My feeling for the staff during the past months is one of extreme admiration. Dignity and respect not only for my wife but me also.
Thank you so much for taking the time to share your experience. Your kind words mean a lot to the team.
When visiting the home I was met by a lovely lady on reception, she was very helpful and accommodating. I was then met by two other carers who sat with me when visiting my dad, again very kind staff. We had a lovely cake made by the home for Dad's birthday which made the day, especially for my dad.
Thank you so much for the positive review. Your opinion is very important to us.
I came to Hengist Field for my husband's birthday today. I was met by the lovely helpful receptionist and the caring team. We had a pleasant birthday visit which made the day special, also with a beautiful cake.
Thank you so much to take time to review our service at Hengist Field Care Centre. Your opinion will support us to improve our quality of care.
Was welcomed by the lovely lady on reception. It was my dad's birthday and it was made very special, we had a lovely cake made by the home. Both the carers who I met were very helpful and caring.
Thank you so much for taking time to write such a nice review. Your opinion is very important to us.
I have been impressed with the care that Hengist Field Care Centre has shown. At all times, they have been kind and friendly to my father, and have treated him with dignity this happens at all times. Everybody is friendly from all the staff.
Thank you so much for the positive review. It is really important and very precious for the staff to know that their hard work is recognized. I am really grateful for you taking the time to bring a smile on our staffs' face.
My father has been a resident of Hengist Field Care Centre for over a year. He has been looked after extremely well and has told me that he loves living at Hengist. On a personal note, we feel that the staff are very approachable and nothing is too much trouble, they are kind, caring and always ready to provide advise and comfort at times of need. We feel as a family very lucky to have been able to get my father a place there.
Thank you so much for your positive review. I am really glad that your father enjoys the time in Hengist Field Care Centre. Your opinion is very important to us.
Staff are caring and helpful.
Thank you so much for taking time to review Henhist Field Care Center. Your opinion is very important to us.
Nice facility, some issues with plumbing but resolved and always updated by phone in a timely manner. Staff caring and focused on the needs and welfare of residents.
Thank you so much for taking time to review Hengist Field Care Center. Your opinion is very important to us and will help to improve our service.
The is my second visit. Staff are pleasant, helpful and the home appears nice, bright and clean.
I am very glad that you are having a good experience during your visits at Hengist Field Care Center. Thank you for taking time to review our service.
Can not fault the care, everything has been perfect, the care and the food.
Thank you so much for taking the time to review our care home. Your opinion is important to us.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 September 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (33) & Events (0)
- 26 Aug 2026
Residents at our Care Home in Sittingbourne enjoyed a fabulous afternoon of music, dancing and summer fun when Jasmin came to perform her fantastic Copacabana Show. The party atmosphere was...
- 30 Jul 2026
We held our annual Summer BBQ here at our Care Home in Sittingbourne, and what a fantastic day it was! This year's theme was 'Through the Decades', and everyone enjoyed...
- 16 Jul 2026
Our baking session on Monday 6 July was inspired by our residents at our Sittingbourne Care Home, who came up with the brilliant idea of using up our leftover Easter...
There are no upcoming events for Hengist Field Care Centre.
Awards / Recognitions (6)
- 30 Jan 2026Recipient: Nellsar Care Homes
- 30 Jun 2021Recipient: Nellsar Care Homes
- 28 Feb 2020Recipient: Nellsar Care Homes
Accreditations
There are no accreditations posted yet for Hengist Field Care Centre.
Meet the Team (1)

"Hello, I’m the Manager of Hengist Field Care Home in Sittingbourne. I joined the Nellsar family as Manager here at the Home in November 2018, bringing with me 34 years' Nursing experience from working in a variety of UK and overseas care settings. Our wonderful team here provide high-quality care while ensuring that our residents enjoy all aspects of life within our Home.
Hengist Field Care Home was opened in 2011 and the design fits in beautifully with the surrounding Kent countryside of Oast Houses and orchards. We have first-class facilities here for our residents to enjoy and are developing many new and exciting ideas and initiatives to enhance daily life within the Home. Our gardens and the surrounding area are stunning and these include a spectacular courtyard, sensory garden and an area where residents enjoy growing soft fruits in the summer.
On warm sunny days lunch is often served in the gardens and families are welcome to relax with loved ones and enjoy quality time together.We pride ourselves in promoting a caring, family-orientated atmosphere, where we extend our support to friends and families of our residents.We have a Friends of Hengist Support Group to support relatives who find it helpful to share their experiences with others in similar circumstances and the desire to learn more about the illness or condition that affects their relative. We also hold Alzheimer’s Society Dementia Friends Information Sessions. These are very informal and are designed to give people a greater awareness and understanding of how Dementia may change their loved ones.
We like to make each day meaningful for residents of our Home. Our Activities team are always planning something different. Every week we have a range of organised activities, which may include; exercise classes, musical mornings, coffee mornings, food tasting, arts and crafts or musical therapy.
Our Well-Being Team are on hand to deliver one to one relaxing sessions which may be in the form of a massage, or aromatherapy which has wonderful benefits to the holistic health of residents. Our Cinema room plays a film of the day which runs twice a day every day – so our residents can enjoy the nostalgia of popcorn and an old movie. In the summer, we have BBQs every month, with live music – an opportunity for residents, relatives, friends and staff to get together and enjoy each other’s company.
A daily Lunch Club also allows residents living in different units within the Home to meet up, enjoy a meal and spend some time together in one of our tastefully decorated dining rooms.We extend a warm welcome to everyone who wishes to join us when we participate in charity events including Alzheimer’s Society Cup Cake Days and The World’s Biggest Coffee Morning organised by Macmillan Cancer Support.
We host relatives and residents meetings at which discussions are held about how families can become more involved and how we, as a Care Home, can continue to improve upon all aspects of our care and services provided at the Home. We implement any suggested new activities, or ideas, or menu suggestions, and then we meet again to discuss how well these were received."
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hengist Field Care Centre to verify any information. View our terms and conditions. Hengist Field Care Centre has an Enhanced Service -more info.