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Hengist Field Care Centre

Pond Farm Road, Borden, Sittingbourne, Kent ME9 8LS
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The nurses were professional and one of them always kept us up to date with any concerns we hadJoanne C(Daughter-in-law of Resident/Service User)
Hengist Field Care Centre, Sittingbourne
Outstanding care, from everyone. Have the time to talk to you, very friendly. I would recommendL W(Daughter of Resident/Service User)
Hengist Field Care Centre, Sittingbourne
This is a lovely care home, and the day staff are excellent. They go above and beyondCarol S(Daughter of Resident/Service User)
Hengist Field Care Centre, Sittingbourne

Hengist Field is a modern, purpose-built Home situated in the beautiful Kent countryside, close to the picturesque village of Borden. The Home’s dedicated and highly qualified team are committed to providing the highest quality residential, nursing and dementia care and support for their 75 residents.

The Home also has a fulltime Physiotherapist to support residents with rehabilitation, enabling bespoke day or short-term placements. Physiotherapy services also help with improving peoples’ strength,...  

Care Provided by Hengist Field Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,800 - £1,850£1,800 - £1,849
Residential Dementia Care£1,800 - £1,800£1,800 - £1,800
Nursing Care£1,800 - £1,850£1,800 - £1,850
Nursing Dementia Care£1,800 - £1,850£1,800 - £1,850

Hairdresser, chiropodist and Physiotherapist are extra. Most other things are included.

Contact Hengist Field Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Neli Koleva(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (75)
  • Single Rooms with ensuite Wet Room (75)

Visiting

  • The home maintains an open-hours visiting policy, which means relatives and friends are welcome to drop by and see their loved ones at any time. Families are always welcome to join their relatives for afternoon tea or lunch.

Hengist Field Care Centre Reviews (152)

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9.8

Hengist Field Care Centre has a Review Score of 9.8 (9.792) out of 10, based on 28 reviews in the last 2 years. Over all time Hengist Field Care Centre has 152 reviews.

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Showing 152 reviews matching selected criteria
Review from Dean B (Son of Resident) published on 9 April 2019 Submitted via Postal Card
Overall Experience

Staff always pleasant, ready to help and caring to my mother.

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Review from Leigh W (Granddaughter of Resident) published on 9 April 2019 Submitted via Postal Card
Overall Experience

Great care home. Very friendly staff and good facilities. Nan always seems happy and well looked after. We always feel welcomed when we arrive too.

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Review from Patricia B (Daughter of Resident) published on 9 April 2019 Submitted via Postal Card
Overall Experience
Both our parents live at Hengist Field so they can be together. The staff across all disciplines are very caring and know the names of all the residents and their preferences.

We are kept informed of all changed in their health and welfare. There are lots of activities to join in if they wish.

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Review from A P (Daughter of Resident) published on 27 March 2019 Submitted via Postal Card
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I cannot fault the care, kindness and dedication shown by the staff towards my Dad who was a resident for end of life care. All the staff treated Dad with dignity and compassion in the last seven weeks of his life.

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Review from Jayne B (Daughter of Resident) published on 22 January 2019 Submitted via Postal Card
Overall Experience

On the whole, I'm happy with the care my mother receives, however, due to some breakages, cannot give anything better than Ok. Throughout the year, I have had reasons to complain several times as mum's clothing is not hung up, pictures broken, an absence of staff to discuss this with - very upset about her personal belongings not receiving respect.

Reply from Ellie Rutherford, Recruitment at Hengist Field Care Centre

Dear Jayne,

Thank you for taking the time to review Hengist Field Care Centre.

I have passed your comments on to the Operations Manager (Silvia Barret) and the relatively new Home Manager (Neli Koleva). Neli would like to arrange a meeting with yourself regarding the comments made and to...  

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Review from Helen E (Daughter-in-law of Resident) published on 15 January 2019 Submitted via Postal Card
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My father-in-law has been made welcome from the first day he moved in. All his needs have been met by the friendly and attentive team.

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Review from Wendy P (Daughter of Resident) published on 11 January 2019 Submitted via Website
Overall Experience

I am overwhelmed by the kindness and care given to my Dad at Hengist Field during his time there. I would certainly recommend this care home. Dad was treated with the utmost respect and dignity. They also showed kindness and respect to myself and other family members. Thank you to all the staff who cared for my Dad, who sadly passed away recently.

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Review from J B (Friend of Resident) published on 10 January 2019 Submitted via Postal Card
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Whenever we have been here, we have been made very welcome. We have had no complaints from our friend.

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Review from Barry S (Husband of Resident) published on 10 January 2019 Submitted via Postal Card
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I find all staff helpful and friendly at all times. Nothing is too much trouble for them.

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Review from Diana N (Son of Resident) published on 10 January 2019 Submitted via Postal Card
Overall Experience
Since my mum has been here, her care has been really good. The staff are lovely and care for her very well. The home is always clean and there is always someone to talk to if you need information, always willing to help.

Would highly recommend this home.

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Review from C H (Daughter of Resident) published on 10 January 2019 Submitted via Postal Card
Overall Experience
Staff very helpful and friendly. Good amenities, clean and well presented.
Staff try to involve my dad in daily activities.

Would be nice to have an opportunity to meet the doctors to get an update on medical needs.

Reply from Ellie Rutherford, Recruitment at Hengist Field Care Centre

Thank you for taking the time to review the service provided at Hengist Field Care Centre.

In response to your comment regarding more interaction with GPs, please speak directly to Neli Koleva (Home Manager) or any of the office staff and request that whenever your Father has any Medical...  

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Review from A P (Wife of Resident) published on 10 January 2019 Submitted via Postal Card
Overall Experience
My husband is receiving excellent care, all the staff are very welcoming and friendly.
Nothing seem to be too much trouble.

There is a feeling of calmness about the home.

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Review from Lesley W (Daughter of Resident) published on 10 January 2019 Submitted via Postal Card
Overall Experience
Mum has been with Hengist Field for 7 years now and I'm very happy with all the love and care she gets every day from all the staff, even management.
You always see a smiling face at reception. There is a hiccup now and again but it gets sorted very quickly.

Couldn't ask for a better home for mum.

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Review from C I (Daughter of Resident) published on 8 January 2019 Submitted via Postal Card
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On the whole, the care is good but I do have to keep asking for certain things to be implemented (i.e. creaming Mum's legs) should be done twice a day.

There is room for improvement for the price you are paying.

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Review from Ian C (Son of Resident) published on 3 January 2019 Submitted via Postal Card
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All the staff have been more than friendly to us and treat my father with a lot of fun and respect.

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Review from A P (Daughter of Resident) published on 3 January 2019 Submitted via Postal Card
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Always a friendly atmosphere.

Any problems we have had, have always been immediately addressed. Would certainly recommend this home.

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Review from Valerie E (Wife of Resident) published on 3 January 2019 Submitted via Postal Card
Overall Experience
My husband is always happy because of the staff.

They make him laugh, take good care of him. Nothing is too much trouble for them. They make me feel welcome as soon as I come in the door.

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Review from D W (Son of Resident) published on 3 January 2019 Submitted via Postal Card
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Good food, great care and clean.

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Review from Tuesa S (Daughter of Resident) published on 21 December 2018 Submitted via Postal Card
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It's always caring. It's so clean and the staff are amazing. I would recommend 100%

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Review from O H (Granddaughter of Resident) published on 21 December 2018 Submitted via Postal Card
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When I see my nan, she always seems content and the carers are cheery to her. I feel confident she's cared for well.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 September 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (32) & Events (0)

News
  • 30 Jul 2026

    We held our annual Summer BBQ here at our Care Home in Sittingbourne, and what a fantastic day it was! This year's theme was 'Through the Decades', and everyone enjoyed...

  • 16 Jul 2026

    Our baking session on Monday 6 July was inspired by our residents at our Sittingbourne Care Home, who came up with the brilliant idea of using up our leftover Easter...

  • 25 Jun 2026

    On Friday 19 June, to celebrate Royal Ascot Week, we transformed our cherry lounge into a stylish photo shoot setting, complete with a red carpet backdrop and a wonderful selection...

Upcoming Events

There are no upcoming events for Hengist Field Care Centre.

Awards / Recognitions (6)

  • 30 Jan 2026Recipient: Nellsar Care Homes
  • 30 Jun 2021Recipient: Nellsar Care Homes
  • 28 Feb 2020Recipient: Nellsar Care Homes

Accreditations

There are no accreditations posted yet for Hengist Field Care Centre.

Meet the Team (1)

Neli Koleva
Neli KolevaJob Title:Registered ManagerJoined: 2018

"Hello, I’m the Manager of Hengist Field Care Home in Sittingbourne. I joined the Nellsar family as Manager here at the Home in November 2018, bringing with me 34 years' Nursing experience from working in a variety of UK and overseas care settings. Our wonderful team here provide high-quality care while ensuring that our residents enjoy all aspects of life within our Home.

Hengist Field Care Home was opened in 2011 and the design fits in beautifully with the surrounding Kent countryside of Oast Houses and orchards. We have first-class facilities here for our residents to enjoy and are developing many new and exciting ideas and initiatives to enhance daily life within the Home. Our gardens and the surrounding area are stunning and these include a spectacular courtyard, sensory garden and an area where residents enjoy growing soft fruits in the summer.

On warm sunny days lunch is often served in the gardens and families are welcome to relax with loved ones and enjoy quality time together.We pride ourselves in promoting a caring, family-orientated atmosphere, where we extend our support to friends and families of our residents.

We have a Friends of Hengist Support Group to support relatives who find it helpful to share their experiences with others in similar circumstances and the desire to learn more about the illness or condition that affects their relative. We also hold Alzheimer’s Society Dementia Friends Information Sessions. These are very informal and are designed to give people a greater awareness and understanding of how Dementia may change their loved ones.

We like to make each day meaningful for residents of our Home. Our Activities team are always planning something different. Every week we have a range of organised activities, which may include; exercise classes, musical mornings, coffee mornings, food tasting, arts and crafts or musical therapy.

Our Well-Being Team are on hand to deliver one to one relaxing sessions which may be in the form of a massage, or aromatherapy which has wonderful benefits to the holistic health of residents. Our Cinema room plays a film of the day which runs twice a day every day – so our residents can enjoy the nostalgia of popcorn and an old movie. In the summer, we have BBQs every month, with live music – an opportunity for residents, relatives, friends and staff to get together and enjoy each other’s company.

A daily Lunch Club also allows residents living in different units within the Home to meet up, enjoy a meal and spend some time together in one of our tastefully decorated dining rooms.We extend a warm welcome to everyone who wishes to join us when we participate in charity events including Alzheimer’s Society Cup Cake Days and The World’s Biggest Coffee Morning organised by Macmillan Cancer Support.

We host relatives and residents meetings at which discussions are held about how families can become more involved and how we, as a Care Home, can continue to improve upon all aspects of our care and services provided at the Home. We implement any suggested new activities, or ideas, or menu suggestions, and then we meet again to discuss how well these were received."

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hengist Field Care Centre to verify any information. View our terms and conditions. Hengist Field Care Centre has an Enhanced Service -more info.