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Hengist Field Care Centre

Pond Farm Road, Borden, Sittingbourne, Kent ME9 8LS
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The nurses were professional and one of them always kept us up to date with any concerns we hadJoanne C(Daughter-in-law of Resident/Service User)
Hengist Field Care Centre, Sittingbourne
Outstanding care, from everyone. Have the time to talk to you, very friendly. I would recommendL W(Daughter of Resident/Service User)
Hengist Field Care Centre, Sittingbourne
This is a lovely care home, and the day staff are excellent. They go above and beyondCarol S(Daughter of Resident/Service User)
Hengist Field Care Centre, Sittingbourne

Hengist Field is a modern, purpose-built Home situated in the beautiful Kent countryside, close to the picturesque village of Borden. The Home’s dedicated and highly qualified team are committed to providing the highest quality residential, nursing and dementia care and support for their 75 residents.

The Home also has a fulltime Physiotherapist to support residents with rehabilitation, enabling bespoke day or short-term placements. Physiotherapy services also help with improving peoples’ strength,...  

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Care Provided by Hengist Field Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,800 - £1,850£1,800 - £1,849
Residential Dementia Care£1,800 - £1,800£1,800 - £1,800
Nursing Care£1,800 - £1,850£1,800 - £1,850
Nursing Dementia Care£1,800 - £1,850£1,800 - £1,850

Hairdresser, chiropodist and Physiotherapist are extra. Most other things are included.

Contact Hengist Field Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Neli Koleva (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (75)
  • Single Rooms with ensuite Wet Room (75)

Visiting

  • The home maintains an open-hours visiting policy, which means relatives and friends are welcome to drop by and see their loved ones at any time. Families are always welcome to join their relatives for afternoon tea or lunch.

Hengist Field Care Centre Reviews (156)

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9.8

Hengist Field Care Centre has a Review Score of 9.8 (9.770) out of 10, based on 23 reviews in the last 2 years. Over all time Hengist Field Care Centre has 156 reviews.

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Showing 156 reviews matching selected criteria
Review from Sarah R (Friend of Resident) published on 3 July 2025 Submitted via Postal Card
Overall Experience
I am overall happy with everything, not that I can comment on activities, as my friend will not be hoisted out of bed to join in anything. Such a shame when there is so much on offer.

She is generally happy.

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Thank you so much for taking the time to share your experience at Hengist Field Care Centre. I'm glad to hear that you are happy with the care provided for your dear friend. Please be reassured that all residents who are nursed in bed-whether for safety reasons or by personal choice-are offered a...  

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Review from Scott B (Son of Resident) published on 26 June 2025 Submitted via Postal Card
Overall Experience
Really happy with the care provided. Mum loved all the carers & nurses & they loved her.

On the negative side, a little more planning for end of life wouldn't go amiss. Agree on a plan with funeral directors, etc, before it's needed.

Reply from Neli Koleva, Registered Manager at Hengist Field Care Centre

Thank you so much for your thoughtful feedback. It truly means a great deal to us to hear that your mum felt so cared for and that our team made a lasting impression.We also really appreciate your suggestion regarding end-of-life planning. Its an important point, and were taking active steps to...  

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Review from A T (Daughter of Resident) published on 6 May 2025 Submitted via Postal Card
Overall Experience
My mother wanted me to have a treat on my birthday so she told the staff when it was and requested a cake be made and the table on which we had a Sunday lunch be decorated. There were banners and balloons with happy birthday on and 4 staff members brought in a cake singing happy birthday to me.

The lemon based sponge/cream cake was truly scrumptious and the whole surprise event was special as so unexpected. Pictures were also taken. My mother was very pleased and thankful for all the effort staff had made on my behalf.

Reply from Glenda Osmotherly, Director of Operations at Hengist Field Care Centre

I was delighted to read your feedback which reflects that our residents are supported in their individual requests whether for themselves or for their loved ones. I can only imagine the joy it gave your mother that she arranged a special surprise for you on your birthday , something she will have...  

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Review from Joanne C (Daughter-in-law of Resident) published on 12 September 2024 Submitted via Website
Overall Experience

My mother-in-law was a resident here for 6 months, she sadly passed away in February this year. I can honestly say her care was outstanding the support workers were very caring towards my mother-in-law, the activity coordinators were very enthusiastic, and the kitchen staff always made sure residents were happy with their meals and often changed them to suit individuals. The housekeepers were very pleasant always having a chat with my mother-in-law when putting her clean clothes away. The ladies at reception were always willing to help with a smile, the hairdresser always engaged with the residents. The nurses were professional and one of them always kept us up to date with any concerns we had the managers were very easy to talk to and were involved with residents. I loved that they knew all their names such a personal touch and the volunteers gave up their own time to sit and chat with residents. I hope I haven't forgotten anyone, a credit to you all.

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Thank you so much for such a lovely review. We are really sorry for your loss. Gives me peace of mind that in those difficult times, the staff and managerial team showed compassion, love and care to your mother-in-law and to you as a family.

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Review from L W (Daughter of Resident) published on 10 September 2024 Submitted via Postal Card
Overall Experience

Outstanding care, from everyone. Have the time to talk to you, very friendly. I would recommend to anybody. It really is like a home from home.

Reply from Neli Koleva, Registered Manager at Hengist Field Care Centre

Thank you so very much for your wonderful review. I feel overwhelmed by your kind words and your opinion is very important to us.

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Review from Carol S (Daughter of Resident) published on 30 August 2024 Submitted via Postal Card
Overall Experience

This is a lovely care home, and the day staff are excellent. They go above and beyond and the home is full of laughter. The activity staff are excellent too, and the activities are varied and plentiful. Mum is a fussy eater, which is a challenge, she does not always like the menu, but the kitchen staff will offer alternatives. Sometimes it takes, what feels like, a long time to answer the busser for toilet trips. This can cause Mum distress and frustration. The communal rooms have been decorated to a high standard, and it is lovely taking Mum out of her room. Excellent gardens!

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Thank you so much for sharing your experience at Hengist Field Care Centre. I am really happy that you feel that the staff, the activities provided, and the improvements in the home are meeting your expectations. I reassure you that I will have a look into the concern you raised around the call...  

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Review from M S (Son of Resident) published on 13 August 2024 Submitted via Postal Card
Overall Experience

A huge pat on the back to all staff members who contributed to the Hengist Field BBQ. A fantastic day for residents and families with excellent food and entertainment and attention to detail throughout the afternoon. Well done to you all.

Reply from Neli Koleva, Registered Manager at Hengist Field Care Centre

Thank you so much for such a lovely review. I am so happy that your experience at Hengist Field Care Centre was so positive. I will pass your feedback to our team. I am pretty sure that they will be very happy to know how wonderful they are, and that their hard work is recognised.

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Review from John B (Husband of Resident) published on 8 August 2024 Submitted via Postal Card
Overall Experience

Excellent in all departments.

Reply from Neli Koleva, Registered Manager at Hengist Field Care Centre

Thank you so much for such a lovely review. I am so happy that your experience at Hengist Field Care Centre was so positive. I will pass your feedback on to our team.

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Review from G H (Son of Resident) published on 5 August 2024 Submitted via Postal Card
Overall Experience

I thoroughly enjoyed the afternoon, all the staff and management, with no exception. The food was great, the entertainment was good and my mother and everyone I spoke to enjoyed the event.

Reply from Neli Koleva, Registered Manager at Hengist Field Care Centre

Thank you so much for such a lovely review. I am so happy that your experience at Hengist Field Care Centre was so positive. I will pass your feedback to our team. I am pretty sure that they will be very happy to know how wonderful they are, and that their hard work is recognised.

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Review from P P (Son of Resident) published on 2 August 2024 Submitted via Postal Card
Overall Experience

We have found Hengist Field to be a wonderful provision with caring, skilled and fantastic services. We'd recommend the home very highly.

Reply from Neli Koleva, Registered Manager at Hengist Field Care Centre

Thank you so much for such a lovely review. I am so happy that your experience at Hengist Field Care Centre was so positive. I will pass your feedback to our team. I am pretty sure that they will be very happy to know how wonderful they are, and that their hard work is recognised.

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Review from I S (Wife of Resident) published on 2 August 2024 Submitted via Postal Card
Overall Experience

I think the home has a lovely feeling.

Reply from Neli Koleva, Registered Manager at Hengist Field Care Centre

Thank you for taking time to share your experience about the Hengist Field Care Centre. We are really happy the way you feel about the Home. Your opinion is very important to us.

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Review from S Y (Grandson of Resident) published on 2 August 2024 Submitted via Postal Card
Overall Experience

Very pleased with the staff ect. Kind, helpful and respectful.

Reply from Neli Koleva, Registered Manager at Hengist Field Care Centre

Thank you so much for such a lovely review. I am so happy that your experience at Hengist Field Care Centre was so positive. I will pass your feedback to our team.

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Review from Alan J (Friend of Resident) published on 23 April 2024 Submitted via Postal Card
Overall Experience

On all my visits to a friend at Hengist, I have been amazed at the help, care and attention I have received just as a visitor. I have been with my fried when staff have been with him and the pleasant care that they have taken has been exemplary.

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Thank you for taking time to share your experience at Hengist Field Care Centre. I am really happy that you feel that the staff are supporting and you can enjoy pleasant visits with your friend. Your opinion is very important to us.

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Review from Jessica P (Respite Resident) published on 16 April 2024 Submitted via Postal Card
Overall Experience

Food good. Service good. I have been all around the world and it is as good as any hotel. There for two weeks whilst my family are on holiday. Will let everyone know about you all. Many thanks.

Reply from Silvia Barret, Operations & Compliance Manager at Hengist Field Care Centre

Thank you so much for such a lovely review. I am so happy that your experience at Hengist Field Care Centre was so positive. I will pass your feedback to our team. I am pretty sure that they will be very happy to know how wonderful they are, and that their hard work is recognised.

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Review from Christine B (Daughter of Resident) published on 21 September 2023 Submitted via Postal Card
Overall Experience

Every member of staff in all departments works very hard to make sure my mother is comfortable and well-fed. All of the staff are friendly with a smile and a hello each time I am there. My mother is bedbound with dementia but even new staff make sure my mother's needs are catered for.

Reply from Neli Koleva, Registered Manager at Hengist Field Care Centre

Thank you very much for taking the time to share such a lovely review. Your feedback means a lot to all of us in Hengist. We always aim to meet the needs of our residents and support the families by creating an environment where all of you are always welcome.

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Review from A H (Son of Resident) published on 18 September 2023 Submitted via Postal Card
Overall Experience

Lovely place, nice surroundings, great atmosphere. Very friendly staff and overall a nice place to live.

Reply from Neli Koleva, Registered Manager at Hengist Field Care Centre

Thank you very much for taking the time to share such a lovely review. Your feedback means a lot to all of us. We always aim to meet the needs of our residents and support the families by creating an environment where all of you are always welcome.

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Review from Sarah C (Daughter of Resident) published on 15 September 2023 Submitted via Postal Card
Overall Experience

Very pleased with how my mum is looked after. She is also happy.

Reply from Neli Koleva, Registered Manager at Hengist Field Care Centre

Thank you for taking the time to share such a lovely review. Your kind feedback is well appreciated by all staff at Hengist. Our aims are to create a nice and friendly atmosphere with a lot of varied activities to enable our residents to continue to maintain their social skills and improve their confidence.

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Review from L C (Niece of Resident) published on 14 September 2023 Submitted via Postal Card
Overall Experience

It's been a good experience. All the staff are friendly and welcoming. I'm always kept informed of things where my uncle is concerned. All emails are responded to quickly. I'm glad I chose here for my uncle.

Reply from Neli Koleva, Registered Manager at Hengist Field Care Centre

Thank you very much for taking the time to share such a lovely review. Your feedback means a lot to all of us in Hengist. We always aim to meet the needs of our residents and support the families by creating an environment where all of you are always welcome.

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Review from Judith C (Daughter of Resident) published on 13 September 2023 Submitted via Postal Card
Overall Experience

Although my mother has been here for only one week, she has been made to feel very welcome. The care she has received has been excellent, and we feel she has been well looked after.

Reply from Neli Koleva, Registered Manager at Hengist Field Care Centre

Thank you for taking the time to share such a lovely review. Your kind feedback is well appreciated by all staff at Hengist. Our aims are to create a nice and friendly atmosphere with a lot of varied activities to enable our residents to continue to maintain their social skills and improve their confidence.

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Review from A A (Daughter of Resident) published on 13 September 2023 Submitted via Postal Card
Overall Experience

Admission process was quick, the room was redecorated, and new furniture, so surroundings were pleasant. Staff very helpful, kind and caring towards my mother. Over the last few months, Mum has settled in nicely, and dare I say, is happy and reasonably content with life, which is all I could have hoped for. I've definitely witnessed an improvement in her since she's been a resident.

Reply from Neli Koleva, Registered Manager at Hengist Field Care Centre

Thank you very much for taking the time to share such a lovely review. Your feedback means a lot to all of us in Hengist. We always aim to meet the needs of our residents and support the families by creating an environment where all of you are always welcome.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 September 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (33) & Events (0)

News
  • 26 Aug 2026

    Residents at our Care Home in Sittingbourne enjoyed a fabulous afternoon of music, dancing and summer fun when Jasmin came to perform her fantastic Copacabana Show. The party atmosphere was...

  • 30 Jul 2026

    We held our annual Summer BBQ here at our Care Home in Sittingbourne, and what a fantastic day it was! This year's theme was 'Through the Decades', and everyone enjoyed...

  • 16 Jul 2026

    Our baking session on Monday 6 July was inspired by our residents at our Sittingbourne Care Home, who came up with the brilliant idea of using up our leftover Easter...

Upcoming Events

There are no upcoming events for Hengist Field Care Centre.

Awards / Recognitions (6)

  • 30 Jan 2026Recipient: Nellsar Care Homes
  • 30 Jun 2021Recipient: Nellsar Care Homes
  • 28 Feb 2020Recipient: Nellsar Care Homes

Accreditations

There are no accreditations posted yet for Hengist Field Care Centre.

Meet the Team (1)

Neli Koleva
Neli KolevaJob Title Registered ManagerJoined 2018

"Hello, I’m the Manager of Hengist Field Care Home in Sittingbourne. I joined the Nellsar family as Manager here at the Home in November 2018, bringing with me 34 years' Nursing experience from working in a variety of UK and overseas care settings. Our wonderful team here provide high-quality care while ensuring that our residents enjoy all aspects of life within our Home.

Hengist Field Care Home was opened in 2011 and the design fits in beautifully with the surrounding Kent countryside of Oast Houses and orchards. We have first-class facilities here for our residents to enjoy and are developing many new and exciting ideas and initiatives to enhance daily life within the Home. Our gardens and the surrounding area are stunning and these include a spectacular courtyard, sensory garden and an area where residents enjoy growing soft fruits in the summer.

On warm sunny days lunch is often served in the gardens and families are welcome to relax with loved ones and enjoy quality time together.We pride ourselves in promoting a caring, family-orientated atmosphere, where we extend our support to friends and families of our residents.

We have a Friends of Hengist Support Group to support relatives who find it helpful to share their experiences with others in similar circumstances and the desire to learn more about the illness or condition that affects their relative. We also hold Alzheimer’s Society Dementia Friends Information Sessions. These are very informal and are designed to give people a greater awareness and understanding of how Dementia may change their loved ones.

We like to make each day meaningful for residents of our Home. Our Activities team are always planning something different. Every week we have a range of organised activities, which may include; exercise classes, musical mornings, coffee mornings, food tasting, arts and crafts or musical therapy.

Our Well-Being Team are on hand to deliver one to one relaxing sessions which may be in the form of a massage, or aromatherapy which has wonderful benefits to the holistic health of residents. Our Cinema room plays a film of the day which runs twice a day every day – so our residents can enjoy the nostalgia of popcorn and an old movie. In the summer, we have BBQs every month, with live music – an opportunity for residents, relatives, friends and staff to get together and enjoy each other’s company.

A daily Lunch Club also allows residents living in different units within the Home to meet up, enjoy a meal and spend some time together in one of our tastefully decorated dining rooms.We extend a warm welcome to everyone who wishes to join us when we participate in charity events including Alzheimer’s Society Cup Cake Days and The World’s Biggest Coffee Morning organised by Macmillan Cancer Support.

We host relatives and residents meetings at which discussions are held about how families can become more involved and how we, as a Care Home, can continue to improve upon all aspects of our care and services provided at the Home. We implement any suggested new activities, or ideas, or menu suggestions, and then we meet again to discuss how well these were received."

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hengist Field Care Centre to verify any information. View our terms and conditions. Hengist Field Care Centre has an Enhanced Service -more info.