
The nurses were professional and one of them always kept us up to date with any concerns we hadJoanne C(Daughter-in-law of Resident/Service User)

Outstanding care, from everyone. Have the time to talk to you, very friendly. I would recommendL W(Daughter of Resident/Service User)

This is a lovely care home, and the day staff are excellent. They go above and beyondCarol S(Daughter of Resident/Service User)

The nurses were professional and one of them always kept us up to date with any concerns we hadJoanne C(Daughter-in-law of Resident/Service User)

Outstanding care, from everyone. Have the time to talk to you, very friendly. I would recommendL W(Daughter of Resident/Service User)

This is a lovely care home, and the day staff are excellent. They go above and beyondCarol S(Daughter of Resident/Service User)

Hengist Field is a modern, purpose-built Home situated in the beautiful Kent countryside, close to the picturesque village of Borden. The Home’s dedicated and highly qualified team are committed to providing the highest quality residential, nursing and dementia care and support for their 75 residents.
The Home also has a fulltime Physiotherapist to support residents with rehabilitation, enabling bespoke day or short-term placements. Physiotherapy services also help with improving peoples’ strength,...
Care Provided by Hengist Field Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Hairdresser, chiropodist and Physiotherapist are extra. Most other things are included.
The price(s) shown are provided by the care home. Contact Hengist Field Care Centre for full pricing details and T&Cs.
Contact Hengist Field Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Nellsar Care Homes
- Private Owned
Person in charge
- Neli Koleva (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2011
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Visiting
- The home maintains an open-hours visiting policy, which means relatives and friends are welcome to drop by and see their loved ones at any time. Families are always welcome to join their relatives for afternoon tea or lunch.
Hengist Field Care Centre Reviews (156)
Hengist Field Care Centre has a Review Score of 9.8 (9.770) out of 10, based on 23 reviews in the last 2 years.
Over all time Hengist Field Care Centre has 156 reviews.
She is generally happy.
Thank you so much for taking the time to share your experience at Hengist Field Care Centre. I'm glad to hear that you are happy with the care provided for your dear friend. Please be reassured that all residents who are nursed in bed-whether for safety reasons or by personal choice-are offered a...
On the negative side, a little more planning for end of life wouldn't go amiss. Agree on a plan with funeral directors, etc, before it's needed.
Thank you so much for your thoughtful feedback. It truly means a great deal to us to hear that your mum felt so cared for and that our team made a lasting impression.We also really appreciate your suggestion regarding end-of-life planning. Its an important point, and were taking active steps to...
The lemon based sponge/cream cake was truly scrumptious and the whole surprise event was special as so unexpected. Pictures were also taken. My mother was very pleased and thankful for all the effort staff had made on my behalf.
I was delighted to read your feedback which reflects that our residents are supported in their individual requests whether for themselves or for their loved ones. I can only imagine the joy it gave your mother that she arranged a special surprise for you on your birthday , something she will have...
My mother-in-law was a resident here for 6 months, she sadly passed away in February this year. I can honestly say her care was outstanding the support workers were very caring towards my mother-in-law, the activity coordinators were very enthusiastic, and the kitchen staff always made sure residents were happy with their meals and often changed them to suit individuals. The housekeepers were very pleasant always having a chat with my mother-in-law when putting her clean clothes away. The ladies at reception were always willing to help with a smile, the hairdresser always engaged with the residents. The nurses were professional and one of them always kept us up to date with any concerns we had the managers were very easy to talk to and were involved with residents. I loved that they knew all their names such a personal touch and the volunteers gave up their own time to sit and chat with residents. I hope I haven't forgotten anyone, a credit to you all.
Thank you so much for such a lovely review. We are really sorry for your loss. Gives me peace of mind that in those difficult times, the staff and managerial team showed compassion, love and care to your mother-in-law and to you as a family.
Outstanding care, from everyone. Have the time to talk to you, very friendly. I would recommend to anybody. It really is like a home from home.
Thank you so very much for your wonderful review. I feel overwhelmed by your kind words and your opinion is very important to us.
This is a lovely care home, and the day staff are excellent. They go above and beyond and the home is full of laughter. The activity staff are excellent too, and the activities are varied and plentiful. Mum is a fussy eater, which is a challenge, she does not always like the menu, but the kitchen staff will offer alternatives. Sometimes it takes, what feels like, a long time to answer the busser for toilet trips. This can cause Mum distress and frustration. The communal rooms have been decorated to a high standard, and it is lovely taking Mum out of her room. Excellent gardens!
Thank you so much for sharing your experience at Hengist Field Care Centre. I am really happy that you feel that the staff, the activities provided, and the improvements in the home are meeting your expectations. I reassure you that I will have a look into the concern you raised around the call...
A huge pat on the back to all staff members who contributed to the Hengist Field BBQ. A fantastic day for residents and families with excellent food and entertainment and attention to detail throughout the afternoon. Well done to you all.
Thank you so much for such a lovely review. I am so happy that your experience at Hengist Field Care Centre was so positive. I will pass your feedback to our team. I am pretty sure that they will be very happy to know how wonderful they are, and that their hard work is recognised.
Excellent in all departments.
Thank you so much for such a lovely review. I am so happy that your experience at Hengist Field Care Centre was so positive. I will pass your feedback on to our team.
I thoroughly enjoyed the afternoon, all the staff and management, with no exception. The food was great, the entertainment was good and my mother and everyone I spoke to enjoyed the event.
Thank you so much for such a lovely review. I am so happy that your experience at Hengist Field Care Centre was so positive. I will pass your feedback to our team. I am pretty sure that they will be very happy to know how wonderful they are, and that their hard work is recognised.
We have found Hengist Field to be a wonderful provision with caring, skilled and fantastic services. We'd recommend the home very highly.
Thank you so much for such a lovely review. I am so happy that your experience at Hengist Field Care Centre was so positive. I will pass your feedback to our team. I am pretty sure that they will be very happy to know how wonderful they are, and that their hard work is recognised.
I think the home has a lovely feeling.
Thank you for taking time to share your experience about the Hengist Field Care Centre. We are really happy the way you feel about the Home. Your opinion is very important to us.
Very pleased with the staff ect. Kind, helpful and respectful.
Thank you so much for such a lovely review. I am so happy that your experience at Hengist Field Care Centre was so positive. I will pass your feedback to our team.
On all my visits to a friend at Hengist, I have been amazed at the help, care and attention I have received just as a visitor. I have been with my fried when staff have been with him and the pleasant care that they have taken has been exemplary.
Thank you for taking time to share your experience at Hengist Field Care Centre. I am really happy that you feel that the staff are supporting and you can enjoy pleasant visits with your friend. Your opinion is very important to us.
Food good. Service good. I have been all around the world and it is as good as any hotel. There for two weeks whilst my family are on holiday. Will let everyone know about you all. Many thanks.
Thank you so much for such a lovely review. I am so happy that your experience at Hengist Field Care Centre was so positive. I will pass your feedback to our team. I am pretty sure that they will be very happy to know how wonderful they are, and that their hard work is recognised.
Every member of staff in all departments works very hard to make sure my mother is comfortable and well-fed. All of the staff are friendly with a smile and a hello each time I am there. My mother is bedbound with dementia but even new staff make sure my mother's needs are catered for.
Thank you very much for taking the time to share such a lovely review. Your feedback means a lot to all of us in Hengist. We always aim to meet the needs of our residents and support the families by creating an environment where all of you are always welcome.
Lovely place, nice surroundings, great atmosphere. Very friendly staff and overall a nice place to live.
Thank you very much for taking the time to share such a lovely review. Your feedback means a lot to all of us. We always aim to meet the needs of our residents and support the families by creating an environment where all of you are always welcome.
Very pleased with how my mum is looked after. She is also happy.
Thank you for taking the time to share such a lovely review. Your kind feedback is well appreciated by all staff at Hengist. Our aims are to create a nice and friendly atmosphere with a lot of varied activities to enable our residents to continue to maintain their social skills and improve their confidence.
It's been a good experience. All the staff are friendly and welcoming. I'm always kept informed of things where my uncle is concerned. All emails are responded to quickly. I'm glad I chose here for my uncle.
Thank you very much for taking the time to share such a lovely review. Your feedback means a lot to all of us in Hengist. We always aim to meet the needs of our residents and support the families by creating an environment where all of you are always welcome.
Although my mother has been here for only one week, she has been made to feel very welcome. The care she has received has been excellent, and we feel she has been well looked after.
Thank you for taking the time to share such a lovely review. Your kind feedback is well appreciated by all staff at Hengist. Our aims are to create a nice and friendly atmosphere with a lot of varied activities to enable our residents to continue to maintain their social skills and improve their confidence.
Admission process was quick, the room was redecorated, and new furniture, so surroundings were pleasant. Staff very helpful, kind and caring towards my mother. Over the last few months, Mum has settled in nicely, and dare I say, is happy and reasonably content with life, which is all I could have hoped for. I've definitely witnessed an improvement in her since she's been a resident.
Thank you very much for taking the time to share such a lovely review. Your feedback means a lot to all of us in Hengist. We always aim to meet the needs of our residents and support the families by creating an environment where all of you are always welcome.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 September 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (33) & Events (0)
- 26 Aug 2026
Residents at our Care Home in Sittingbourne enjoyed a fabulous afternoon of music, dancing and summer fun when Jasmin came to perform her fantastic Copacabana Show. The party atmosphere was...
- 30 Jul 2026
We held our annual Summer BBQ here at our Care Home in Sittingbourne, and what a fantastic day it was! This year's theme was 'Through the Decades', and everyone enjoyed...
- 16 Jul 2026
Our baking session on Monday 6 July was inspired by our residents at our Sittingbourne Care Home, who came up with the brilliant idea of using up our leftover Easter...
There are no upcoming events for Hengist Field Care Centre.
Awards / Recognitions (6)
- 30 Jan 2026Recipient: Nellsar Care Homes
- 30 Jun 2021Recipient: Nellsar Care Homes
- 28 Feb 2020Recipient: Nellsar Care Homes
Accreditations
There are no accreditations posted yet for Hengist Field Care Centre.
Meet the Team (1)

"Hello, I’m the Manager of Hengist Field Care Home in Sittingbourne. I joined the Nellsar family as Manager here at the Home in November 2018, bringing with me 34 years' Nursing experience from working in a variety of UK and overseas care settings. Our wonderful team here provide high-quality care while ensuring that our residents enjoy all aspects of life within our Home.
Hengist Field Care Home was opened in 2011 and the design fits in beautifully with the surrounding Kent countryside of Oast Houses and orchards. We have first-class facilities here for our residents to enjoy and are developing many new and exciting ideas and initiatives to enhance daily life within the Home. Our gardens and the surrounding area are stunning and these include a spectacular courtyard, sensory garden and an area where residents enjoy growing soft fruits in the summer.
On warm sunny days lunch is often served in the gardens and families are welcome to relax with loved ones and enjoy quality time together.We pride ourselves in promoting a caring, family-orientated atmosphere, where we extend our support to friends and families of our residents.We have a Friends of Hengist Support Group to support relatives who find it helpful to share their experiences with others in similar circumstances and the desire to learn more about the illness or condition that affects their relative. We also hold Alzheimer’s Society Dementia Friends Information Sessions. These are very informal and are designed to give people a greater awareness and understanding of how Dementia may change their loved ones.
We like to make each day meaningful for residents of our Home. Our Activities team are always planning something different. Every week we have a range of organised activities, which may include; exercise classes, musical mornings, coffee mornings, food tasting, arts and crafts or musical therapy.
Our Well-Being Team are on hand to deliver one to one relaxing sessions which may be in the form of a massage, or aromatherapy which has wonderful benefits to the holistic health of residents. Our Cinema room plays a film of the day which runs twice a day every day – so our residents can enjoy the nostalgia of popcorn and an old movie. In the summer, we have BBQs every month, with live music – an opportunity for residents, relatives, friends and staff to get together and enjoy each other’s company.
A daily Lunch Club also allows residents living in different units within the Home to meet up, enjoy a meal and spend some time together in one of our tastefully decorated dining rooms.We extend a warm welcome to everyone who wishes to join us when we participate in charity events including Alzheimer’s Society Cup Cake Days and The World’s Biggest Coffee Morning organised by Macmillan Cancer Support.
We host relatives and residents meetings at which discussions are held about how families can become more involved and how we, as a Care Home, can continue to improve upon all aspects of our care and services provided at the Home. We implement any suggested new activities, or ideas, or menu suggestions, and then we meet again to discuss how well these were received."
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hengist Field Care Centre to verify any information. View our terms and conditions. Hengist Field Care Centre has an Enhanced Service -more info.