St Johns, Worcester WR2 5BZ
Group: Priory Adult Care
Person in charge: Sophie Herring (Manager)
Local Authority / Social Services: Worcestershire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 6 Service Users
Registered Care Categories*: Mental Health Condition
Admission Information: Female only. Ages 18+.
Single Rooms: 6
Rooms with ensuite WC: 4
Facilities & Services: Gardens for residents
Latest Care Quality Commission* Report on 95 Bromyard Road: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
95 Bromyard Road has a Review Score of 8.7 (8.651)
The Review Score of 8.7 (maximum of 10) for 95 Bromyard Road is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for 95 Bromyard Road in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.8 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.818 for 95 Bromyard Road is calculated as follows: ( (9 Excellents x 5) + (2 Goods x 4) ) ÷ 11 Ratings = 4.818
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.833 Points relating to the number of positive Reviews for 95 Bromyard Road is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 1.2 positive Reviews (6 registered maximum number of service users ÷ 5). 1 Reviews ÷ 1.2 Target = 0.833
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Marjorie G (Friend of Resident) on Thursday 1 February 2018. Relates to January 2018.
I went to see my friend at Bromyard Road this week; she has been in this residential home since January. She came out of hospital and she loves it here; the staff are all lovely and the managers have enabled her to get further help with ongoing health concerns that have never been addressed before now.
She does a lot of activity - card making, painting, cooking, life skills, budgeting etc. She really likes it a lot. She cooks every day, is encouraged to eat well and exercises as she feels like it.
How likely would you be to recommend 95 Bromyard Road? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Don't Know
Sophie Herring, Service Manager at 95 Bromyard Road responded to this review on 05 Feb 2018:
Thank you for your positive feedback in relation to 95 Bromyard Road, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
There are currently no Care Home Idol entrants who have performed at 95 Bromyard Road