Review from Barry P (Father of Resident) published on 4 May 2018
Submitted via Website • Report
Overall Experience5.0 out of 5
My daughter spent just over 12 months at Bromyard Road, following 7 months of intensive treatment at another centre at Beckenham in Kent so this was the first stage of her recovery back into the community. From the first moment she was made to feel very welcome at Bromyard Road, and the staff were always
friendly, positive and very supportive and under their care, her mental health continued to improve to the point where she has now moved into her own Flat with a reducing level of support. At Bromyard Road, she was encouraged to be as independent as possible but help was always on hand if needed. Her own room was comfortable and she made it her “own space”. I cannot thank the staff enough, they were very professional, caring and supportive not only to my daughter but to us as parents too- they always had time for us and were very constructive in their feedback and advice. I would not hesitate to recommend this facility.
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Review from Marjorie G (Friend of Resident) published on 7 February 2018
Submitted via Website • Report
Overall Experience5.0 out of 5
I went to see my friend at Bromyard Road this week; she has been in this residential home since January. She came out of hospital and she loves it here; the staff are all lovely and the managers have enabled her to get further help with ongoing health concerns that have never been addressed before now.
She
does a lot of activity - card making, painting, cooking, life skills, budgeting etc. She really likes it a lot. She cooks every day, is encouraged to eat well and exercises as she feels like it.
Reply from Sophie Herring, Service Manager at 95 Bromyard Road
Thank you for your positive feedback in relation to 95 Bromyard Road, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make…read more
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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What types of Care is 95 Bromyard Road registered for?
Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does 95 Bromyard Road have?
There are 6 Single Rooms.
What are the Facilities & Services at 95 Bromyard Road?
Gardens is one of the Facilities & Services.
How far is 95 Bromyard Road to the centre of Worcester?
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact 95 Bromyard Road to verify any information. View our terms and conditions. 95 Bromyard Road has an Basic Service - more info.