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- Redhill Court Residential Care Home

We found Redhill lived up to its motto of 'kindness at the heart of our care'Margaret M(Wife of Resident/Service User)


Lots going on, fantastic activities availablePaul C(Friend of Resident/Service User)

We found Redhill lived up to its motto of 'kindness at the heart of our care'Margaret M(Wife of Resident/Service User)


Lots going on, fantastic activities availablePaul C(Friend of Resident/Service User)

Shortlisted for the Caring UK Awards 2023 Midlands & Wales Care Home of the Year, Redhill Court is a very special home. It has beautiful spaces to enjoy, including a vintage tearoom, a cinema, relaxation room and welcoming lounges.
The team, many of whom have been there for over 10 years, are passionate about supporting the residents to have a very active role to play in how their home is...
Care Provided by Redhill Court Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1413 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Redhill Court Residential Care Home for full pricing details and T&Cs.
Contact Redhill Court Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Joanne Sheppard (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (62)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (62)
Redhill Court Residential Care Home Reviews (121)
Redhill Court Residential Care Home has a Review Score of 9.9 (9.922) out of 10, based on 24 reviews in the last 2 years.
Over all time Redhill Court Residential Care Home has 121 reviews.
All staff at Redhill Court are friendly, helpful and sympathetic. They look after residents and their relatives alike. They have activities here, which are fabulous, keeping residents happy and busy. They offer a good variety of food and they offer residents help when needed. They are a happy band making for a friendly atmosphere. They keep relatives informed at all times so I know my relative is well cared for.
My mother became a resident in the home in June 2020, during the Covid lockdown. We were unable to visit her. Staff at the home worked hard to instal pods in the garden so we were able to visit. Eventually, we were able to visit her in her room. All staff that we came into contact with were friendly and helpful. They always contacted us day or night if there was an issue with her. The home is excellent and I would thoroughly recommend this home to anyone requiring this type of care.
However, almost two years later, I just need to say that Redhill Court is so much more than I first thought. It's a truly special place where the residents are loved and cared for both physically and emotionally. Nothing is too much trouble for the wonderful people who work here and I know that Mom is in the safest of hands. There's a real sense of community and family at Redhill; it's just a wonderful place filled with wonderful people!
The manager goes out of her way if we have a problem, all the staff who look after Dad are excellent.
I would recommend this home to anyone who is looking.
Thank you team for everything you do.
My mother-in-law has been at Redhill Court for 3 months. We find all the staff to be kind, cheerful and welcoming at all times. The resident feels the same. The cleaning is excellent and the food very good. There are always a variety of activities but unfortunately Mum cannot participate as she cannot see. We wish there were more opportunities for her to have reasons to join in. She loves the puppy who visits. Whatever we ask for always gets a response.
My mother has been in hospital a couple of times and is happy to get back home again. It is such a relief to find somewhere that puts her needs first.
We are very happy with the care that our father gets at Redhill Court. The carers really do care and look after him so very well. All of the staff go above and beyond what is expected of them and for that we are very grateful.
My mom has resided at Redhill Court for 3 months now. The fact she has settled so well away from her home is testament to the care, compassion and understanding of the staff team. In the initial stage of enquiries, l was told that their approach is one where they are not a place of work or institution but instead perceive their role as working in the resident's own home, where those they care for totally lead the process. This has proved to be very very true. There is sensitivity and patience as well as fun and laughter. The activity programme is second to none. The place has a special energy and l am so glad l found it. Heartfelt thanks to you all.
Overall, I can't imagine you'll find anywhere better ... and the cakes are amazing!
As long as he's happy, which he seems to be, then we're happy and it makes a tricky decision to move him to care a little bit easier. Thank you to all the staff for looking after Dad.
My Dad has been a resident at Redhill Court Residential Care Home for almost a year now. From the day we looked around, we were welcomed and fully informed. The staff are amazing and Dad settled really quickly. He's had a few health issues in the last few months, but the care and attention he is given, surpasses all that we had wished for him. After losing our Mom last year, It was a very difficult decision for us to make, but Dad is now safe and happy in his new home. There are activities for residents and now, slowly, the families are able to enjoy organised days with their relatives and staff. The Jubilee celebrations were amazing. Redhill Court staff go above and beyond and care as much about the families as they do the residents. I'm so glad there was room for Dad when we needed it. We know he is being looked after.
My father in law is well looked after. He has a bright, clean room and really enjoys the food. All of the staff are so friendly. If the carers have any concerns these are swiftly passed on to the Senior Carers who if necessary involve the nurse, GP or family. We have enjoyed joining in with their recent Jubilee celebrations and look forward to future events.
The few times I have been here all the staff are very friendly and welcoming.
The home is a wonderful tranquil setting and my father has settled in very well in the short time he has been here. The staff are extremely professional, helpful and well mannered. Always eager to assist and relay any information to me. The home is clean and tidy.
When my nan first became a resident, she loves this home and used to tell us not to visit at certain times as she would be dancing or going out for a trip. The home itself is lovely, and the staff are very friendly and caring. I haven't personally agreed with all the restrictions since Covid, as my nan has massively deteriorated with her dementia. I do understand they were to protect them. The only thing I would like to see is better lunch options, as my nan eats the same for most lunches.
Mom came into Redhill in November 2021 and has settled really well. Staff are very caring and attentive. Room is always clean and tidy. Food looks and smells delicious with a good variety of meals. Mom is quite a fussy eater, but she says she enjoys her food. If you notice something not right, just ask, and the friendly staff attend quickly. I was unsure about Mim moving into a home, but I have no regrets now knowing she is happy.
Thank you so much for taking the time to review our home and for your kind words. They are so appreciated by our team. Best wishes.
My friend seems genuinely happy and settled in Redhill Court. I have noticed that her health, in general, has improved whilst being at Redhill Court. My friend is a person who, though having learning difficulties, is definite in her views and she says she is extremely happy.
My mother became a resident in 2020. I was very worried about her going into a care home having heard bad reports about some of them but I am so pleased with Redhill Court. The staff are very caring and there is lots of communication with the relatives. So many activities for the residents and an overall modern well run home. My mom couldn't be in a better place.
So pleased with the care my mother receives all the staff are wonderful and so kind and friendly and very caring. The care home is excellent and very clean with lots of activities. Thank you to all the staff you are all amazing.
We were allowed to visit today and go back into their room. It was lovely to see them looking well and happy. They were both smartly dressed it was lovely to see. Their room looked lovely and we were pleased all their things were nice and tidy. We left the visit feeling really happy that they are being well looked after. Thank you to the manager and all the staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 October 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 20 Nov 2025
Angela Robinson, Chef Manager at Redhill Court Residential Care Home in Birmingham, has been awarded second place in Sanctuary Care’s prestigious annual ‘MasterChef’ competition, with a Caribbean-inspired menu. Angela, who...
- 18 Nov 2024
Our residents had a fang-tastic fun this Halloween, dressing for the occasion!
There are no upcoming events for Redhill Court Residential Care Home.
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Redhill Court Residential Care Home
- 31 Jan 2025Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for Redhill Court Residential Care Home.
Meet the Team (6)

I am passionate about providing excellent care for our residents, ensuring they have the very best quality of life, and enriching their lives every day. We are one big family; we all work together to ensure Redhill Court is a home from home.

I love my role at Redhill Court, where I can ensure we provide the very best care for our residents. The team go above and beyond to ensure our residents are happy.

Sarah organises many amazing activities, including her 'Monday Club', where staff and residents' loved ones share their hobbies with the residents. There's everything from gardening and cooking to flower arranging and knitting - even a Lego club!
Sarah has linked Redhill Court with another care home, so the residents can enjoy a pen pal scheme, as well as a local school, with the children treating us to live music and drama performances, taking part in craft sessions and watching outside entertainers with the residents.There is music galore, with everything from an adult ukelele group to staff setting up the home’s cinema room so that it feels like the residents are going out to see a concert.
She will organise trips out for lunch to a nearby Sanctuary Care home for residents to socialise and do pamper sessions and nail painting in the home’s sensory room.

I love my role, caring for the residents and enriching their lives - we work in their home. The team I work with are fantastic, nothing is too much trouble for our residents.

I love working at Redhill Court and have never worked anywhere like this before. We really are all like one big family - residents, staff and relatives all work together to create our lovely home.

I love everything about working for Redhill Court, I really enjoy caring for our residents, settling them into their new home and making them feel happy.
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