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- Redhill Court Residential Care Home

We found Redhill lived up to its motto of 'kindness at the heart of our care'Margaret M(Wife of Resident/Service User)


Lots going on, fantastic activities availablePaul C(Friend of Resident/Service User)

We found Redhill lived up to its motto of 'kindness at the heart of our care'Margaret M(Wife of Resident/Service User)


Lots going on, fantastic activities availablePaul C(Friend of Resident/Service User)

Shortlisted for the Caring UK Awards 2023 Midlands & Wales Care Home of the Year, Redhill Court is a very special home. It has beautiful spaces to enjoy, including a vintage tearoom, a cinema, relaxation room and welcoming lounges.
The team, many of whom have been there for over 10 years, are passionate about supporting the residents to have a very active role to play in how their home is...
Care Provided by Redhill Court Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1413 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Redhill Court Residential Care Home for full pricing details and T&Cs.
Contact Redhill Court Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Joanne Sheppard (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (62)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (62)
Redhill Court Residential Care Home Reviews (121)
Redhill Court Residential Care Home has a Review Score of 9.9 (9.922) out of 10, based on 24 reviews in the last 2 years.
Over all time Redhill Court Residential Care Home has 121 reviews.
Thank you Redhill Court Residential Care Home for everything. Dad wouldn't want to be anywhere else.
Staff have been extremely compassionate and management has maintained excellent communication with the family throughout this pandemic. Mom seems happy and visiting is well planned and safety is paramount. Thank you Redhill Court Residential Care Home there is no words to thank you enough.
We find everybody friendly and helpful. The home is always clean and tidy. The food offered is of a very good standard. The only small problem is the gardens look in need of attention but the front lawns always look very tidy. By gardens I mean where the residents sit which looks neglected.
Thank you for your kind words about our home and team - and thank you for your feedback too. The team will really appreciate it.
Due to the Covid situation, it is hard to comment but must say in general found management and staff very helpful and understanding. Always listened to your complaint or problem and would try and find a solution.
Thank you for your review - your feedback is much appreciated. Best wishes.
Outstanding home with wonderful caring staff. Mom moved in during the pandemic, we were so nervous, however, the home manager and administrator worked tirelessly to answer all our questions, put our mind at ease and, above all, ensured Mom was happy and content, nothing was too much trouble. We have been kept informed throughout the lockdowns and every effort has been made to ensure we get to communicate with Mom! Redhill as gone above and beyond to keep Mom and all the other residents safe during this awful time, I will never be able to thank them enough
Thank you so much for taking the time to review our home, your kind words are so appreciated by our team. Best wishes.
My mother has been a resident for over five years and during that time has had various medical issues, dealt with kindly and sensitively. Well done to all staff.
My mom has been at Redhill Court since December 2019, having lived previously independently. She arrived after a very stressful time in hospital and assessment, she was not in a good place physically and mentally. From the second she arrived she has genuinely experienced such kindness, care, consideration, respect, love and fun. This has enabled her not only to return to good physical health, but also to regain her playful sense of fun. As a family, we have always felt involved and considered in all aspects of her care and we have been greatly impressed by the quality and professionalism of all staff and management.
Our Mom, who will be 100 years old in December, has been a resident at Redhill Court for 12 months. We are so happy that we chose Redhill Court to become her permanent home when she moved to Birmingham from Southampton. Everyone of the staff - management, reception, carers, housekeepers and cooks are absolutely wonderful. The care, love and empathy that they give is excellent. Food is plentiful and prepared and cooked to a very high standard. The accommodation is comfortable and well maintained. Throughout lockdown, although feeling sad at not being able to visit Mom, we have had no worries as to how she is being cared for. All the staff have done and are doing an amazing job and are a great credit to Sanctuary. As far as we are concerned, Mom could not be in a better place and we would highly recommend it to anyone who is thinking of making it their home.
Thank you so much for taking the time to write such a thorough review of our home and for your kind words. They will be really appreciated by our team. Best wishes, Fae
I have always found the staff very helpful and courteous and show great care towards the residents.
I count myself, along with my family, very grateful that we found such a lovely home.
Thank you for all that you do. You are marvellous.
Thank you for your kind words about our home and team. Best wishes, Fae
They are dedicated and have done all they can to keep the residents safe and well. Extra staff have been employed as wellbeing assistants to provide extra stimulation and activities. I am confident my mother is in safe and caring hands.
Where do I start? The last few months have been a difficult time for all involved. Prior to coronavirus, Mum spent a lot of time in hospital. One thing I did not want to happen during this time was for Mum to go to the hospital. Redhill did exactly as it says on the tin and carried that wish out for us. I cannot thank them enough. Their dedication to go above and beyond to carry on in these difficult times was and is second to none. All members of staff and management played the most important role. All I can say is thank you from the bottom of my heart.
Mom moved in January 2020. It took a few weeks to settle but the staff did everything they could to make her comfortable. We have since had COVID-19 lockdown and the manager started a WhatsApp group, which was great for updates. They are constantly updating any changes to health and medication and any other issues. All staff has been great.
Thank you for your wonderful feedback; the team will really appreciate it. Best wishes.
My first visit after lockdown. Lovely to see Mum, although she was in a very cantankerous mood! The carer in attendance could not have been more pleasant and understanding. She was able to indicate that this was an "off" day and Mum had been fine the day before and not of concern. I cannot praise the staff enough for the care and love that they have shown to our loved ones at all times.
Thank you for such a wonderful review - it's great that you've been able to see mum. The team will really appreciate your feedback. Best wishes.
So, we went into lockdown, without any goodbyes, see you soon or explanations! The first thing Redhill did was set up a relatives Whatsapp group. In this, we could actually see what Mom and Dad were taking part in, give and receive messages and get a general idea of what was happening at Redhill. It gave us the contact we really needed at this very lonely and traumatic time. Unfortunately, this had to be taken down after misuse, so ended our daily contact with our loved ones. We knew we could contact Redhill at any time we also knew they were looking after them well. Thank you all.
Thank you for your kind words about our home and team - it's brilliant to hear that you are so confident in our home and them staying well in touch. Best wishes.
Redhill is an excellent home with a very friendly, happy and welcoming atmosphere and equally excellent facilities. Mum has received the most outstanding love and care in this very happy environment for the past five years. The care during this particularly difficult and stressful lockdown period has been exemplary and the staff have continued to be kind, caring, sympathetic and patient at all times. Nothing is too much trouble. My sincere thanks to all Redhill staff for their dedication and compassion.
Thank you for such a wonderful review for our home; the team will really appreciate your kind words. Best wishes.
My mum is 92 and has advanced dementia. She has been at Redhill Court for 6 years. I am very happy with the level of care that she has received. The staff are caring and always happy to help and answer questions. I feel the staff have done a fantastic job during lockdown under difficult and stressful conditions. I really appreciate my skype calls to my mum.
We visited Dad very regularly, popping in at all hours of the day and sometimes in the evening. Every time we went, we were warmly welcomed by staff, and the care and attention are given to Dad and the other residents were fantastic. I would actually say they treat their residents with love - in an entirely professional way - because dementia patients can be quite naughty or troublesome, and yet I'd see staff intervening to soothe them and sort out problems, with humour and care. The staff have saintly patience and were great.
The home was always clean. Maintaining standards is really hard with so many incontinent patients (my dad was one) and sometimes, true, you'd catch a whiff of something. But accidents happened and were cleaned up very rapidly, with no stains or lasting effects. The food was really good too - varied, a nice mixture of nutritionally balanced/easy to swallow.
Dear Melissa, we are so very sorry to hear of the passing of your father but it is reassuring to hear such kind words about our team and his time at Redhill Court - I am sure they will miss him dearly. I know they will really appreciate them - thank you. Best wishes, Fae.
As a visitor, I have always been made welcome and offered tea/coffee, biscuits and invited to take part in the activities. It is a friendly place that I always look forward to going to. If it becomes my turn to need care Redhill court will be my first choice.
The senior carers show a good understanding of her needs.
The standard of care in this home is extremely good. The staff are hard-working and very caring. It is a well-run establishment.
Thank you for your lovely review! I will be sure to pass this onto the team, they will very much appreciate it. Best wishes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 October 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 20 Nov 2025
Angela Robinson, Chef Manager at Redhill Court Residential Care Home in Birmingham, has been awarded second place in Sanctuary Care’s prestigious annual ‘MasterChef’ competition, with a Caribbean-inspired menu. Angela, who...
- 18 Nov 2024
Our residents had a fang-tastic fun this Halloween, dressing for the occasion!
There are no upcoming events for Redhill Court Residential Care Home.
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Redhill Court Residential Care Home
- 31 Jan 2025Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for Redhill Court Residential Care Home.
Meet the Team (6)

I am passionate about providing excellent care for our residents, ensuring they have the very best quality of life, and enriching their lives every day. We are one big family; we all work together to ensure Redhill Court is a home from home.

I love my role at Redhill Court, where I can ensure we provide the very best care for our residents. The team go above and beyond to ensure our residents are happy.

Sarah organises many amazing activities, including her 'Monday Club', where staff and residents' loved ones share their hobbies with the residents. There's everything from gardening and cooking to flower arranging and knitting - even a Lego club!
Sarah has linked Redhill Court with another care home, so the residents can enjoy a pen pal scheme, as well as a local school, with the children treating us to live music and drama performances, taking part in craft sessions and watching outside entertainers with the residents.There is music galore, with everything from an adult ukelele group to staff setting up the home’s cinema room so that it feels like the residents are going out to see a concert.
She will organise trips out for lunch to a nearby Sanctuary Care home for residents to socialise and do pamper sessions and nail painting in the home’s sensory room.

I love my role, caring for the residents and enriching their lives - we work in their home. The team I work with are fantastic, nothing is too much trouble for our residents.

I love working at Redhill Court and have never worked anywhere like this before. We really are all like one big family - residents, staff and relatives all work together to create our lovely home.

I love everything about working for Redhill Court, I really enjoy caring for our residents, settling them into their new home and making them feel happy.
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