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- Redhill Court Residential Care Home

We found Redhill lived up to its motto of 'kindness at the heart of our care'Margaret M(Wife of Resident/Service User)


Lots going on, fantastic activities availablePaul C(Friend of Resident/Service User)

We found Redhill lived up to its motto of 'kindness at the heart of our care'Margaret M(Wife of Resident/Service User)


Lots going on, fantastic activities availablePaul C(Friend of Resident/Service User)

Shortlisted for the Caring UK Awards 2023 Midlands & Wales Care Home of the Year, Redhill Court is a very special home. It has beautiful spaces to enjoy, including a vintage tearoom, a cinema, relaxation room and welcoming lounges.
The team, many of whom have been there for over 10 years, are passionate about supporting the residents to have a very active role to play in how their home is...
Care Provided by Redhill Court Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1413 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Redhill Court Residential Care Home for full pricing details and T&Cs.
Contact Redhill Court Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Joanne Sheppard (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (62)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (62)
Redhill Court Residential Care Home Reviews (121)
Redhill Court Residential Care Home has a Review Score of 9.9 (9.922) out of 10, based on 24 reviews in the last 2 years.
Over all time Redhill Court Residential Care Home has 121 reviews.
Homely and clean. Mom has been here for 8 years. Carers are good and mom is happy.
Thank you so much for your lovely review - I will be sure to pass this onto the team. Best wishes, Fae.
My mom came in 8 years ago. The carers are warm, caring and always at hand for all my mom's needs. The home is clean, warm and welcoming. Excellent service. The manager cannot do enough, she is so lovely and always sorts things out. Highly recommend Redhill.
Thank you for your lovely review and scores. I will be sure to pass this onto the team at the home, they will be so appreciative. Many Thanks, Fae.
My parents have been at Redhill for seven weeks and so far we have been very impressed. Most staff are kind and caring and go out of their way to ensure our parents have what they want and are treated with respect. There is a relaxed atmosphere and we always feel very welcome when we visit. Both Mum and Dad say the food is good and are starting to join in the activities on offer.
I highly recommend this residence.
Dear Susan, thank you so much for your kind words. Whilst I am so very sorry to hear of the passing of your father, it is good to know that you were so satisfied with the care provided whilst he was with us at Redhill Court. I will be sure to pass your feedback onto the manager and the team. Best wishes.
Very good, staff are understanding. All clean environment, they look after my grandmother very well.
Always keep us updated and are warm and welcoming.
Dear Lacy-Rose, thank you so much for taking the time to review Redhill Court. Your feedback really is invaluable to us and I will be sure to pass this onto the team. Best wishes, Fae
We found Redhill lived up to its motto of 'kindness at the heart of our care'. Most certainly we found this to be true of all staff.
Unfortunately with sadness to say farewell to this excellent home, my husband has to move to nursing care.
Would recommend Redhill to anyone.
Dear Margaret, thank you for your wonderful review, I am sorry to hear that your husband is no longer staying with us at Redhill but I am really pleased to hear that he enjoyed his time with us and that you were satisfied with the care provided. I will be sure to pass on your kind words to the manager and the team. Best wishes, Fae.
Mom is well looked after at all times.
Dear Clive, thank you for your wonderful ratings - I will be sure to pass your positive feedback onto the manager and the team. Best wishes, Fae.
Our family member has settled in and is very happy here.
My experience while at Redhill Court has been very positive and I have been received by staff and other patients with courtesy and help when needed and a constant desire to be available for all concerns.
We find the staff very friendly and in general very caring, food good and plenty of activities to do. On a negative side, hearing aids not put in correctly, more care could be taken with changing and matching up clothes. Sometimes have found loose tablets on floor. My Mother needs to be watched when taking them i.e. water tablets.
Thank you for your review. We do always try to support and encourage our residents to be as independent as they are able to, including choosing their own clothes, if they wish. I am really pleased we have spoken to you about your concerns and as discussed please always feel free to come and see me my door is always open.
Been here to visit my grandma a few times and everytime I come I am treated with so much respect and am treated as if I am a part of the Redhill community, My grandma recently told me “I am so glad to be here and feel apart of a huge family thankyou” I guess that truly says it all... So a huge thank you to the loving caring manager and the loving staff of Redhill Court. Once again thank you for everything!
A very caring environment for my parents. The staff are always helpful and cheerful. It means a great deal to me that my parents are looked after so well in their later years. The home has my full approval. Many thanks.
Brilliant staff, family so well looked after.
For the occasions I have been to this home, I have found it very pleasant, clean, warm and friendly.
Staff are friendly and caring. The eating area is very tidy and well turned out.
I must also thank you all for the support we have received after Mom's passing too.
Mum is in her third year at Redhill. As her dementia worsens, her needs become more complex and the carers at Redhill, who I look on as family, always rise to the challenge. It is a sad experience to watch Mum degenerate. I don't know how I would manage without the care and friendship of all the staff.
Excellent response to any problems, which have been very few. Mother is well cared for and enjoys being here. Cannot fault anything at all.
I really value being able to give this feedback; I seem to have missed out on how to do this before.
The number of activities available for residents in the home is excellent and it is lovely when the staff are interacting with the residents; please keep this going as much as possible. I don't know if there is any chance of outings for residents or whether my aunt has missed some. I get confused messages due to her lack of memory.
I really appreciated the phone updates of when my aunt went into a hospital and when she returned back to Redhill and the reason for her admittance.
I have never been sure about who I should contact should there be a problem but staff are very approachable and helpful.
Visited a family friend in the care home, very impressed. Manager very friendly and thoughtful, staff happy in their work and very caring. Lots going on, fantastic activities available. Clean and nicely presented home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 October 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 20 Nov 2025
Angela Robinson, Chef Manager at Redhill Court Residential Care Home in Birmingham, has been awarded second place in Sanctuary Care’s prestigious annual ‘MasterChef’ competition, with a Caribbean-inspired menu. Angela, who...
- 18 Nov 2024
Our residents had a fang-tastic fun this Halloween, dressing for the occasion!
There are no upcoming events for Redhill Court Residential Care Home.
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Redhill Court Residential Care Home
- 31 Jan 2025Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for Redhill Court Residential Care Home.
Meet the Team (6)

I am passionate about providing excellent care for our residents, ensuring they have the very best quality of life, and enriching their lives every day. We are one big family; we all work together to ensure Redhill Court is a home from home.

I love my role at Redhill Court, where I can ensure we provide the very best care for our residents. The team go above and beyond to ensure our residents are happy.

Sarah organises many amazing activities, including her 'Monday Club', where staff and residents' loved ones share their hobbies with the residents. There's everything from gardening and cooking to flower arranging and knitting - even a Lego club!
Sarah has linked Redhill Court with another care home, so the residents can enjoy a pen pal scheme, as well as a local school, with the children treating us to live music and drama performances, taking part in craft sessions and watching outside entertainers with the residents.There is music galore, with everything from an adult ukelele group to staff setting up the home’s cinema room so that it feels like the residents are going out to see a concert.
She will organise trips out for lunch to a nearby Sanctuary Care home for residents to socialise and do pamper sessions and nail painting in the home’s sensory room.

I love my role, caring for the residents and enriching their lives - we work in their home. The team I work with are fantastic, nothing is too much trouble for our residents.

I love working at Redhill Court and have never worked anywhere like this before. We really are all like one big family - residents, staff and relatives all work together to create our lovely home.

I love everything about working for Redhill Court, I really enjoy caring for our residents, settling them into their new home and making them feel happy.
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