Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
We found Redhill lived up to its motto of 'kindness at the heart of our care'Margaret M(Wife of Resident/Service User)
Lots going on, fantastic activities availablePaul C(Friend of Resident/Service User)
We found Redhill lived up to its motto of 'kindness at the heart of our care'Margaret M(Wife of Resident/Service User)
Lots going on, fantastic activities availablePaul C(Friend of Resident/Service User)
Shortlisted for the Caring UK Awards 2023 Midlands & Wales Care Home of the Year, Redhill Court is a very special home. It has beautiful spaces to enjoy, including a vintage tearoom, a cinema, relaxation room and welcoming lounges.
The team, many of whom have been there for over 10 years, are passionate about supporting the residents to have a very active role to play in how their home is...
Shortlisted for the Caring UK Awards 2023 Midlands & Wales Care Home of the Year, Redhill Court is a very special home. It has beautiful spaces to enjoy, including a vintage tearoom, a cinema, relaxation room and welcoming lounges.
The team, many of whom have been there for over 10 years, are passionate about supporting the residents to have a very active role to play in how their home is run, giving them a sense of purpose and belonging.
Co-production is simply a way of life, with a team of resident ambassadors who love helping on reception, with gardening, maintenance and activities. This includes interviewing potential staff, showing them round their home, holding residents’ meetings and providing feedback to the home manager.
The team are passionate about enriching the residents’ lives through activities. The ‘Monday clubs’ are a shining example, where staff and relatives with specific hobbies run their own clubs with the residents. For example, there is a Lego club, flower arranging, a knitting club, cake decorating and a cooking club.
And the home’s gardening club has been such a success, lots of the residents and their families have got involved, growing vegetables, fruit and herbs, which they harvested to use in the kitchen.
And talking of food, the home’s head chef, who won Best Chef in the West Midlands Region at this year’s Sanctuary Care Chefs’ Conference (2023), cooks delicious, nutritious meals for residents. She also loves making those family celebrations extra special, with afternoon cream teas, complete with homemade scones and clotted cream, cupcakes and finger sandwiches.
The team also embrace the local community into life in the home, from school children, who sing and dance for the residents, to performances from their favourite ukulele band.
So if you are looking for residential, dementia or respite care, please call the home today.
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Care Provided by Redhill Court Residential Care Home
Dementia Care Types
Facilities
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Redhill Court Residential Care Home to confirm what's included and get a personalised quote:
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1413 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Redhill Court Residential Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Joanne Sheppard (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (62)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (62)
Redhill Court Residential Care Home Reviews (121)
9.9
Redhill Court Residential Care Home has a Review Score of 9.9 (9.918) out of 10, based on 23 reviews in the last 2 years.
Over all time Redhill Court Residential Care Home has 121 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Redhill Court Residential Care Home
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Review from K J (Daughter of Resident) published on 2 October 2019 Submitted via Postal Card•
Overall Experience
Homely and clean. Mom has been here for 8 years. Carers are good and mom is happy.
Homely and clean. Mom has been here for 8 years. Carers are good and mom is happy.
↩Reply from Fae Doherty, Senior Marketing Officer at Redhill Court Residential Care Home
Thank you so much for your lovely review - I will be sure to pass this onto the team. Best wishes, Fae.
Review from T R (Daughter of Resident) published on 2 October 2019 Submitted via Postal Card•
Overall Experience
My mom came in 8 years ago. The carers are warm, caring and always at hand for all my mom's needs. The home is clean, warm and welcoming. Excellent service. The manager cannot do enough, she is so lovely and always sorts things out. Highly recommend Redhill.
My mom came in 8 years ago. The carers are warm, caring and always at hand for all my mom's needs. The home is clean, warm and welcoming. Excellent service. The manager cannot do enough, she is so lovely and always sorts things out. Highly recommend Redhill.
↩Reply from Fae Doherty, Senior Marketing Officer at Redhill Court Residential Care Home
Thank you for your lovely review and scores. I will be sure to pass this onto the team at the home, they will be so appreciative. Many Thanks, Fae.
Review from Karen S (Daughter of Resident) published on 2 August 2019 Submitted via Website•
Overall Experience
My parents have been at Redhill for seven weeks and so far we have been very impressed. Most staff are kind and caring and go out of their way to ensure our parents have what they want and are treated with respect. There is a relaxed atmosphere and we always feel very welcome when we visit. Both...
My parents have been at Redhill for seven weeks and so far we have been very impressed. Most staff are kind and caring and go out of their way to ensure our parents have what they want and are treated with respect. There is a relaxed atmosphere and we always feel very welcome when we visit. Both Mum and Dad say the food is good and are starting to join in the activities on offer.
Review from Susan L (Daughter of Resident) published on 22 February 2019 Submitted via Website•
Overall Experience
My Father was a resident at Redhill for a period of 9 months, and during that time my communication with the staff at the home was always helpful and respectful. The atmosphere at the home is warm and welcoming and I feel happy that Dad spent his final months in such a lovely home with very caring...
My Father was a resident at Redhill for a period of 9 months, and during that time my communication with the staff at the home was always helpful and respectful. The atmosphere at the home is warm and welcoming and I feel happy that Dad spent his final months in such a lovely home with very caring Staff.
I highly recommend this residence.
↩Reply from Fae Doherty, Marketing Officer at Redhill Court Residential Care Home
Dear Susan, thank you so much for your kind words. Whilst I am so very sorry to hear of the passing of your father, it is good to know that you were so satisfied with the care provided whilst he was with us at Redhill Court. I will be sure to pass your feedback onto the manager and the team. Best wishes.
Review from Lacy-Rose K (Granddaughter of Resident) published on 29 January 2019 Submitted via Postal Card•
Overall Experience
Very good, staff are understanding. All clean environment, they look after my grandmother very well.
Always keep us updated and are warm and welcoming.
Very good, staff are understanding. All clean environment, they look after my grandmother very well.
Always keep us updated and are warm and welcoming.
↩Reply from Fae Doherty, Marketing Officer at Redhill Court Residential Care Home
Dear Lacy-Rose, thank you so much for taking the time to review Redhill Court. Your feedback really is invaluable to us and I will be sure to pass this onto the team. Best wishes, Fae
Review from Margaret M (Wife of Resident) published on 5 December 2018 Submitted via Postal Card•
Overall Experience
My husband was moved from an unsuitable care home to Redhill Court and the difference was amazing for him and the family.
We found Redhill lived up to its motto of 'kindness at the heart of our care'. Most certainly we found this to be true of all staff.
We found Redhill lived up to its motto of 'kindness at the heart of our care'. Most certainly we found this to be true of all staff.
Unfortunately with sadness to say farewell...
My husband was moved from an unsuitable care home to Redhill Court and the difference was amazing for him and the family.
We found Redhill lived up to its motto of 'kindness at the heart of our care'. Most certainly we found this to be true of all staff.
Unfortunately with sadness to say farewell to this excellent home, my husband has to move to nursing care.
We found Redhill lived up to its motto of 'kindness at the heart of our care'. Most certainly we found this to be true of all staff.
Unfortunately with sadness to say farewell to this excellent home, my husband has to move to nursing care.
Would recommend Redhill to anyone.
↩Reply from Fae Doherty, Marketing Officer at Redhill Court Residential Care Home
Dear Margaret, thank you for your wonderful review, I am sorry to hear that your husband is no longer staying with us at Redhill but I am really pleased to hear that he enjoyed his time with us and that you were satisfied with the care provided. I will be sure to pass on your kind words to the manager and the team. Best wishes, Fae.
Review from Clive W (Son of Resident) published on 5 December 2018 Submitted via Postal Card•
Overall Experience
Mom is well looked after at all times.
Mom is well looked after at all times.
↩Reply from Fae Doherty, Marketing Officer at Redhill Court Residential Care Home
Dear Clive, thank you for your wonderful ratings - I will be sure to pass your positive feedback onto the manager and the team. Best wishes, Fae.
Review from Jeannette T (Cousin of Resident) published on 12 July 2018 Submitted via Review Postal Card•
Overall Experience
Management and staff extremely helpful and friendly.
Our family member has settled in and is very happy here.
Management and staff extremely helpful and friendly.
Our family member has settled in and is very happy here.
Review from Maureen J (Respite Resident) published on 12 July 2018 Submitted via Postal Card•
Overall Experience
My experience while at Redhill Court has been very positive and I have been received by staff and other patients with courtesy and help when needed and a constant desire to be available for all concerns.
My experience while at Redhill Court has been very positive and I have been received by staff and other patients with courtesy and help when needed and a constant desire to be available for all concerns.
Review from Janice J (Daughter of Resident) published on 22 January 2018 Submitted via Review Postal Card•
Overall Experience
We find the staff very friendly and in general very caring, food good and plenty of activities to do. On a negative side, hearing aids not put in correctly, more care could be taken with changing and matching up clothes. Sometimes have found loose tablets on floor. My Mother needs to be watched...
We find the staff very friendly and in general very caring, food good and plenty of activities to do. On a negative side, hearing aids not put in correctly, more care could be taken with changing and matching up clothes. Sometimes have found loose tablets on floor. My Mother needs to be watched when taking them i.e. water tablets.
↩Reply from Joanne Sheppard, Home Manager at Redhill Court Residential Care Home
Thank you for your review. We do always try to support and encourage our residents to be as independent as they are able to, including choosing their own clothes, if they wish. I am really pleased we have spoken to you about your concerns and as discussed please always feel free to come and see me my door is always open.
Review from Jake B (Grandson of Resident) published on 19 January 2018 Submitted via Website•
Overall Experience
Been here to visit my grandma a few times and everytime I come I am treated with so much respect and am treated as if I am a part of the Redhill community, My grandma recently told me “I am so glad to be here and feel apart of a huge family thankyou” I guess that truly says it all... So a huge...
Been here to visit my grandma a few times and everytime I come I am treated with so much respect and am treated as if I am a part of the Redhill community, My grandma recently told me “I am so glad to be here and feel apart of a huge family thankyou” I guess that truly says it all... So a huge thank you to the loving caring manager and the loving staff of Redhill Court. Once again thank you for everything!
Review from Jane W (Daughter of Resident) published on 17 January 2018 Submitted via Review Postal Card•
Overall Experience
A very caring environment for my parents. The staff are always helpful and cheerful. It means a great deal to me that my parents are looked after so well in their later years. The home has my full approval. Many thanks.
A very caring environment for my parents. The staff are always helpful and cheerful. It means a great deal to me that my parents are looked after so well in their later years. The home has my full approval. Many thanks.
Review from M W (Son-in-law of Resident) published on 22 December 2017 Submitted via Review Postal Card•
Overall Experience
Brilliant staff, family so well looked after.
Brilliant staff, family so well looked after.
Review from Maureen B (Friend of Resident) published on 14 December 2017 Submitted via Review Postal Card•
Overall Experience
For the occasions I have been to this home, I have found it very pleasant, clean, warm and friendly.
For the occasions I have been to this home, I have found it very pleasant, clean, warm and friendly.
Review from Patrick M (Brother of Resident) published on 6 December 2017 Submitted via Review Postal Card•
Overall Experience
Staff are friendly and caring. The eating area is very tidy and well turned out.
Staff are friendly and caring. The eating area is very tidy and well turned out.
Review from Sue E (Daughter of Resident) published on 28 November 2017 Submitted via Website•
Overall Experience
As a long time user of this facility, I feel I should note the kindness and professional care my Mom received in her final days at Redhill Court. In particular the time and commitment of care by staff who really cared for our Mom. Mom was a wonderful lady, but as time progressed she became...
As a long time user of this facility, I feel I should note the kindness and professional care my Mom received in her final days at Redhill Court. In particular the time and commitment of care by staff who really cared for our Mom. Mom was a wonderful lady, but as time progressed she became anxious and very upset, requiring more care and support. I visited daily and even stayed over but nothing prepared me for the final days, I needed and received impeccable support and guidance from day and night staff. At times I did need to communicate with senior staff about some parts of Mom's care but was always treated with respect and they really tried to put things right, especially now the new manager, who was also wonderful has impacted on the home. I wish you all well and hope you continue being so wonderful to all of the residents.
I must also thank you all for the support we have received after Mom's passing too.
Review from Richard B (Son of Resident) published on 10 October 2017 Submitted via Review Postal Card•
Overall Experience
Mum is in her third year at Redhill. As her dementia worsens, her needs become more complex and the carers at Redhill, who I look on as family, always rise to the challenge. It is a sad experience to watch Mum degenerate. I don't know how I would manage without the care and friendship of all the...
Mum is in her third year at Redhill. As her dementia worsens, her needs become more complex and the carers at Redhill, who I look on as family, always rise to the challenge. It is a sad experience to watch Mum degenerate. I don't know how I would manage without the care and friendship of all the staff.
Review from A B (Son of Resident) published on 10 October 2017 Submitted via Review Postal Card•
Overall Experience
Excellent response to any problems, which have been very few. Mother is well cared for and enjoys being here. Cannot fault anything at all.
Excellent response to any problems, which have been very few. Mother is well cared for and enjoys being here. Cannot fault anything at all.
Review from Larissa (Niece of Resident) published on 9 October 2017 Submitted via Website•
Overall Experience
I really value being able to give this feedback; I seem to have missed out on how to do this before.
The number of activities available for residents in the home is excellent and it is lovely when the staff are interacting with the residents; please keep this going as much as possible. I don't...
I really value being able to give this feedback; I seem to have missed out on how to do this before.
The number of activities available for residents in the home is excellent and it is lovely when the staff are interacting with the residents; please keep this going as much as possible. I don't know if there is any chance of outings for residents or whether my aunt has missed some. I get confused messages due to her lack of memory.
I really appreciated the phone updates of when my aunt went into a hospital and when she returned back to Redhill and the reason for her admittance.
I have never been sure about who I should contact should there be a problem but staff are very approachable and helpful.
Review from Paul C (Friend of Resident) published on 14 September 2017 Submitted via Review Postal Card•
Overall Experience
Visited a family friend in the care home, very impressed. Manager very friendly and thoughtful, staff happy in their work and very caring. Lots going on, fantastic activities available. Clean and nicely presented home.
Visited a family friend in the care home, very impressed. Manager very friendly and thoughtful, staff happy in their work and very caring. Lots going on, fantastic activities available. Clean and nicely presented home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 October 2021Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
News
- 25 Sep 2026
Joanne Sheppard, Home Manager at Redhill Court in Kings Norton, has been named a finalist in the Registered Manager of the Year category at the Care Home Professional Leaders in...
- 04 Sep 2026
Our affordable day club gives older people the opportunity to make new friends, discover new interests, enjoy meaningful experiences and create lasting memories. Each day is carefully planned by our...
- 20 Nov 2025
Angela Robinson, Chef Manager at Redhill Court Residential Care Home in Birmingham, has been awarded second place in Sanctuary Care’s prestigious annual ‘MasterChef’ competition, with a Caribbean-inspired menu. Angela, who...
Upcoming Events
There are no upcoming events for Redhill Court Residential Care Home.
Awards / Recognitions (12)
- 21 Jul 2026Recipient: Sanctuary Care Ltd
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Redhill Court Residential Care Home
Accreditations
There are no accreditations posted yet for Redhill Court Residential Care Home.
Meet the Team (6)
Joanne SheppardJob Title Home ManagerJoined 2012
I am passionate about providing excellent care for our residents, ensuring they have the very best quality of life, and enriching their lives every day. We are one big family; we all work together to ensure Redhill Court is a home from home.
Laurie ReillyJob Title Deputy ManagerJoined 2020
I love my role at Redhill Court, where I can ensure we provide the very best care for our residents. The team go above and beyond to ensure our residents are happy.
Sarah BassettJob Title Activities Co-ordinatorJoined 2020
Sarah organises many amazing activities, including her 'Monday Club', where staff and residents' loved ones share their hobbies with the residents....
Sarah organises many amazing activities, including her 'Monday Club', where staff and residents' loved ones share their hobbies with the residents. There's everything from gardening and cooking to flower arranging and knitting - even a Lego club!
Sarah has linked Redhill Court with another care home, so the residents can enjoy a pen pal scheme, as well as a local school, with the children treating us to live music and drama performances, taking part in craft sessions and watching outside entertainers with the residents.There is music galore, with everything from an adult ukelele group to staff setting up the home’s cinema room so that it feels like the residents are going out to see a concert.
She will organise trips out for lunch to a nearby Sanctuary Care home for residents to socialise and do pamper sessions and nail painting in the home’s sensory room.
Samantha WhitehouseJob Title Team LeaderJoined 2023
I love my role, caring for the residents and enriching their lives - we work in their home. The team I work with are fantastic, nothing is too much trouble for our residents.
Ranny DungoJob Title Care AssistantJoined 2016
I love working at Redhill Court and have never worked anywhere like this before. We really are all like one big family - residents, staff and relatives all work together to create our lovely home.
Dawn ChambersJob Title Care AssistantJoined 2021
I love everything about working for Redhill Court, I really enjoy caring for our residents, settling them into their new home and making them feel happy.
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