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- Hill House Nursing and Dementia Home







Hill House Nursing and Dementia Home is a purpose built, 56-bedroom home, committed to the highest standards of care and service, within a friendly and happy family run home. The home is rated Outstanding in caring and Good Overall by CQC (April 2022).
The aim is to provide the highest level of care in a dignified and compassionate way, with the best facilities and equipment in a comfortable home with trained...
Care Provided by Hill House Nursing and Dementia Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Hill House Nursing and Dementia Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Woodlands & Hillbrow Ltd
- Private Owned
Person in charge
- Shabana Hullemuth(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2012
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (52)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (52)
- Couples/Companion Rooms with ensuite Wet Room (4)
Visiting
- Visitors welcome, no restriction on visiting times.
Parking
- On site parking
Hill House Nursing and Dementia Home Reviews (204)
Hill House Nursing and Dementia Home has a Review Score of 9.9 (9.874) out of 10, based on 61 reviews in the last 2 years.
Over all time Hill House Nursing and Dementia Home has 204 reviews.
CQC Outstanding speaks for itself. No other nursing home came close and my sister viewed many. Mother loved the home from the moment she arrived. Mother received love and excellent care from all areas. Nothing was ever too much trouble. Mother was in the home for 20 months, every day a happy one. She died recently in a very loving, caring, dignified home!
My mum is a resident of Hill House Home the people who work there are always really kind and helpful. The activities they do are great fun and we often get involved. The manager is always available, she never seems to have a day off. The home is so lovely and the owners have thought very carefully about what people like mum like. O can't recommend this home highly enough.
A much needed period of respite for my Dad following a long hospital admission. Dad's wellbeing has greatly improved during his stay. Every effort was made to make him feel valued.
Once in the home and under the care of the staff she settled very well and began to recover. Within a few months, she was really thriving and in excellent health and back to her old self.
This was totally down to the wonderful care of the staff and the camaraderie of the fellow residents.
She continues to thrive and has been there 3 years now.
I am so glad she is here and we were recommended Hill House.
My Mother-in-law entered Hill House 3 months before my Wife died. When she took up residence she was in a poor state of health, confused and dehydrated. Very soon, with care and regular meals, she started to get back to her old self. With the devotion and care of the staff, she coped with the loss of her Daughter. My eternal thanks.
Hill House Nursing and Dementia Home have looked after my father for four years. On average I visited twice per week and on every occasion, my dad was very well groomed. The staff treated him like family with respect, compassion and companionship. The staff at all levels were incredible from the cleaners the carers to the management they were all fantastic and treated him like family.
As Power of Attorney for a friend of 102 - a resident at Hill House for the past 2 months - I have been impressed by the manner in which both management and staff communicate with residents. This is done with great kindness and dignity. There is a great effort to interact with residents by providing a programme of activities each day, and those that are able are taken out in the minibus to various venues, such as the local garden centre.
The home is spacious and attractively furnished, and the residents' accommodation well presented. I am kept advised of my friend's health issues and requirements. On entering the home, one is struck by the friendliness and dedication generated by the staff.
Excellent.
This was not easy as he has Parkinson's and it was difficult to find an appropriate home.
We had reservations about placing him in what is mainly a home for patients with dementia but the care, attention and dedication of the staff have been exceptional.
As a family, we are treated with respect and are welcomed by all the staff.
My husband is treated with dignity and kindness.
The activities programme and staff are excellent.
I would have no reservations in recommending this home.
Wonderful, caring, friendly and helpful staff. Nothing too big or small for them to assist my lovely dad. So grateful he is being cared for so well. Activities are well planned which my dad looks foward to. Lovely comfy room - home from home!
A summer party outside was organised by Hill House. The staff are very attentive and kind, they treat all residents with great compassion and tenderness. Special events are frequently organised when relatives are always welcome to attend.
My aunt has lived in Hill House for 5 years. She is very well cared for. Excellent adjustments have been made to her care as her dementia has gotten worse. She loves the daily activities. I see my aunt different days and times of the day, she is always well dressed, there is always a drink beside her which is very good.
My mum lived in this home as well, unfortunately only for 9 months, before she died in 2015. I put my mum in Hill House because of the care of my aunt receives I knew my mum would be well looked after Hill House. The staff are all fantastic, they care for the residents so very well.
This is the best care home that I considered for my husband. The home is bright, well decorated with attractive fixtures and fittings. Rooms are comfortable and spacious. Staff are always cheerful and attentive. They work with relatives to do their best for the resident. Staff ratio seems very good and any problems are treated seriously and are addressed, practical and medical.
Having been closely involved with 4 different care homes over the last 5 years with firstly my late mother and now my father, I can most definitely say that Hill House is far and away the best. It is always full, with a waiting list, and no wonder. The best thing about Hill House is the positive and friendly ethos of every member of staff. The managers are always accessible and do not hide away in offices. This home does not employ any agency staff and that makes a real difference. A small example, the cook took the trouble to come and talk to Dad and find out what food he liked, and assure him that if there was something on the menu didn't like, an alternative would always be provided. Communication with managers and staff has been excellent and every resident has a named nurse so everybody knows who to contact if there is a query.
I honestly can't think of anything negative to say about Hill House, they actually achieve what probably many care homes set out to, but fail to.
My aunt was resident at Hill House Nursing and Dementia Home for 3 and a half years until she passed aways on 28th January 2017. Before coming here, she went to another care home owned by the same group. Throughout she received the very highest standard of care and compassion, consistently delivered with dignity. Hill House Nursing and Dementia Home were very good at keeping me informed of my aunt's health and any concerns and regular review meetings were held. Suffice to say, her family knew she was in safe hands and we never had any cause for concern. I would not hesitate to recommend this home.
Mum was in Hill House for about 5 years. I cannot fault the care received. I got regular updates on her health by phone and email. The home is clean, bright and well staffed with many stimulating activities provided.
A testament to their attitudes was how upset the staff were when mum passed away. She was almost family to them. She was so fortunate to spend her final years in such a caring home.
My wife has been a resident at Hill House Nursing and Dementia Home for approximately two years. I cannot emphasise too strongly how well she is cared for in a warm, friendly and clean environment. Care is provided by mainly Nepalese young ladies who speak excellent English and are fully aware of the needs of the residents. Clinical care is provided by fully qualified nurses along with visiting general practitioners supported by visiting optician, physiotherapist, dentist and chiropodist. Two ladies produce regular entertainment in, and outside, at places of interest. Excellent food is provided by an onsite kitchen, the menu varies depending on the individual needs of the residents. I am grateful to the staff for providing excellent care.
Dad has lived at Hill House Nursing and Dementia Home for 18 months now. During his stay, he has been treated with dignity and respect. More importantly, the staff at Hill House Nursing and Dementia Home are happy and obliging. They know Dad and his needs so care for him beautifully. The nice thing is Dad and our family know all the nurses and carers, this is because the home does not use agency staff which makes a huge difference and gives everyone peace of mind.
The ladies and gentlemen who work at Hill House are some if the kindest and caring people I have ever met.
My friend has lived at Hill House for just over 2 years now, during this time he has been looked after very well. I always feel the staff really care and my friend enjoys the food and activities. It is lovely seeing him so happy and well cared for.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 October 2017Good
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (0)
- 15 Jun 2026
We are celebrating our 50th anniversary this year at Woodlands Residential Care home! This special occasion marks five decades of family-led care in Hampshire, started by Gillian Lee. As the...
- 19 Mar 2026
We're so pleased to announce the launch of our updated summer menus across all four homes. The new menus offer a four week rotation, ensuring a wide variety of choice,...
- 16 Mar 2026
On Friday 19th December, Hill Brow received a routine unannounced visit from an Environmental Health Officer. We're pleased to share that the home was once again awarded a 5-star Food...
There are no upcoming events for Hill House Nursing and Dementia Home.
Awards / Recognitions (14)
- 30 Jan 2026Recipient: Woodlands & Hillbrow Ltd
- 31 Jan 2024Recipient: Woodlands & Hillbrow Ltd
- 28 Feb 2023Recipient: Woodlands & Hillbrow Ltd
Meet the Team (15)

I am Alison Lee the Proprietor of Woodlands & Hill Brow Ltd. I am a nurse with a degree in Nursing and a Diploma in Elderly Care. I left the NHS where I was Ward Manager of an elderly care unit at the Royal Free Hospital when I assumed control of Woodlands & Hill Brow Ltd following my mother's retirement in 1998.
I am immensely proud of the standards of care we achieve and the family ethos and feel which runs through the heart of our homes.

Hello, my name is Laura Cooper, I have worked for the Lee family for over 8 years and I am extremely proud to be the General Manager for Woodlands and Hill Brow’s four homes. With over 20 years of previous Leadership and HR experience behind me, I work with the homes daily to promote and ensure that the happiness of our residents and all our permanent staff members remains at the heart of all we do.

I’m Shabana the manager at Hill House Nursing Home. I have a combined experience of 23 years in nursing and care management both in the UK and overseas. My values and passions have been consistent from the start. I pride myself on the quality and high standard of care with a person- centred approach based on each individual resident by creating and supporting a homely and warm atmosphere where residents feel safe and well cared for. I’ve thoroughly enjoyed my time so far at Hill House especially due to the friendliness and resilience of the staff and the warmth of the residents which I believe is a truly special place to live and work.

My name is Cristy, I am deputy manager at Hill House with many years of nursing and management experience. I specialise in elderly care. I am extremely proud of my role at Hill House and enjoy working with such a dedicated and warm-hearted team of carers, nurses and management. My passion in life is to ensure our residents are happy and receive outstanding care.

My role is incredibly rewarding. I am part of a massive life changing decision that is incredibly personal and needs to be made with confidence. I think of myself as a guide for families and individuals during this new chapter of their life.
I help support with any questions and concerns but what I love most is every day I get to meet new people, hear their life stories and build great relationships with them and their families. Once they have moved in it is a joy to watch our residents thrive and enjoy life, loved ones too.

I have over 25 years of experience in Hospitality, mostly as a chef. Prior to joining Woodlands and Hill Brow, I spent 5 years working in a luxury care home in Andover, overseeing the kitchens, housekeeping, activities and maintenance departments. I really enjoy seeing happy residents enjoying their food and having fulfilled lives.
My goal is that my contribution through experience, passion and determination gives everyone living at Hill House the best possible quality of life.

I have worked in the health and social care sector for the last 13 years. Every role has been in and around training and development. Being able to develop our staff to deliver even greater care and service to our residents is something I take great pride in. Woodlands & Hill Brow is a family-run business, and this is one of the main reasons I wanted to move here, away from more corporate roles.

My name is Nicoleta Apostu and I am the Senior Nurse and Clinical Lead at Hill House. I joined Woodlands and Hill Brow Ltd in 2016, after working in a number of other nursing homes previously. I was drawn to Hill House because of its reputation for delivering outstanding care.
It is my belief our residents should receive excellent nursing care and I am proud to be part of the team at Hill House.

Hello, my name is Alex and I have not been at Hill House as long as most of the team. I am really enjoying my role, the home and caring for the residents. The management team and carers are always looking for ways to provide outstanding care for the residents and welcome working with the residents and families so the care is personalised for each resident and their needs and the fact the company never use agency staff goes a long way to support this.

My name is Helen Evans. I am a Team Leader at Hill House Nursing Home. I joined Hill House in 2011, having previously worked at Woodlands and Hill Brow. My passion in life is looking after people. I really enjoy caring for all our residents and their different needs and being an important member of the team at Hill House.

I have been working with Woodlands & Hillbrow since 2018 going from a carer to a senior carer, I am proud of all I have achieved. Caring for our residents is my main priority. My goal is to make sure they are happy and comfortable. I also enjoy working with such a great team and the managers care about the residents and the staff. They understand that caring for us helps us to provide outstanding care for the residents.

Woodlands and Hill Brow is a fantastic company to work for and it is an honour to be part of a fantastic home and team which never uses any agency staff.

My name is Marianne and I’ve been working in Hill House as a receptionist/administrator since 2018. I love my job, welcoming visitors and family members into the home and working hand in hand with our care staff and activities team to make our residents happy.

My name is Doug, I am the facilities manager for the Woodlands and Hill Brow Group. I am a qualified electrician and have been in the building industry for nearly 40 years. I was introduced to the team at Woodlands and Hill Brow Ltd when I was involved in the building of Hill House nursing home and then when I designed the electrical systems at Farnham Mill. I take pride in my maintenance team and in providing a safe, well maintained, attractive place for the residents and staff alike to live and work.

I'm Steve, and I have the privilege of working as a Chef at Farnham Mill. It brings me immense joy to be part of a company that truly cares for its employees and fosters a supportive atmosphere. The management team is exceptional, always putting the well-being of both the residents and staff at the forefront.
One of the most rewarding aspects of my role is preparing meals for our residents. I make it a point to engage with each person individually, learning about their favourite foods and drinks. Their happiness is my priority, creating wholesome, delicious, and nutritious meals that they genuinely enjoy.
In addition to my kitchen duties, I also manage the chefs' table and cooking club at both Farnham Mill and Hill House. It’s my passion to encourage our residents to explore their culinary skills and creativity, ensuring that we keep that spirit alive together.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hill House Nursing and Dementia Home to verify any information. View our terms and conditions. Hill House Nursing and Dementia Home has an Enhanced Service -more info.