Moorlands Lodge Care Home - Avery Collection

Everyone at Moorlands made my 93-year-old mum feel so welcome during her respite stay, so much so that by the time I had got her home, she wanted to go back. Three weeks later, she is settling into Moorlands as a new resident, and the whole team, from sales to reception, one of the nursing team and the care team have made her welcome. They are patient, thoughtful, kind and happy to help with anything, for both Mum and us, as her family. Thank you!

I am a friend of a resident who moved to Moorlands Lodge at the end of 2021 and visits them regularly. I have been very impressed with the home so far - it has a lovely, warm, welcoming atmosphere with lots of staff and residents around throughout the day. My friend really enjoys the food and activities offered - I’ve even managed to join her for a delicious lunch in the private dining room!

I would highly recommend this care home for any member of your family.

I visit a friend who has recently moved to Moorlands Lodge, and I have been very impressed with everything, and my friend very much enjoys living there too! The care I have encountered when visiting has always been very friendly, caring and helpful, and it seems like a well-run home.

Very well run home with excellent staff and facilities.

I find the staff extremely friendly and helpful.

Some difficulty initially, but with the help and encouragement of staff and residents, I settled within a few months.

In the relatively short time, I was at Moorlands, my experience was of a very well run established with extremely cheerful and caring staff. The activities staff worked tirelessly to find entertainment for everyone, including outings, under the very difficult circumstances of the Covid restrictions. I would highly recommend this place to anyone looking for a happy and caring environment.

As a full-time carer and needing to take some breaks, I could not imagine anywhere better for my client to have respite care. A wonderful, warm and friendly place and beautiful rooms. My client loves the food and is always happy there. Staff and management are absolutely amazing and show at all times care, respect and dedication. Thank you.

My mother moved to Moorlands last August and has settled very happily into her new life there. She enjoys the many activities, tests her memory with the quiz evenings, maintains her mobility with the daily exercise class, keeps up her art skills, loves the dance sessions and plenty of enjoyable outings. The staff go to a lot of trouble to make sure residents have opportunities to stay active and engaged and celebrate/mark specific events. My mother has plenty to tell me whenever I visit. All the various teams at Moorlands are a pleasure to deal with; they care very much about the residents and do all they can to make life easy and enjoyable, and enable residents to choose, how they depend on their day. By all accounts, the food at Moorlands is very good, healthy and varied, and mealtimes provide plenty of opportunities to socialise and make new friends. The facilities are lovely, well maintained, and the general ambience very welcoming.

Extremely happy with the care my mother is receiving at Moorlands. The facilities are excellent. The staff are lovely, and the entertainment is amazing.

My mother moved to Moorlands Lodge just before Christmas 2021. She has a very pleasant 2-room apartment with a view over the garden at the back. I had visited quite a number of care homes in the area before we chose Moorlands Lodge, and the resident rooms are significantly nicer than any others that I saw. The public areas are also very attractive, and the general ambience is warm and welcoming. Another factor in my choice was the wide range of activities that are available at Moorlands. There seems to be live music every day and frequent excursions, even it seems in winter. For example, yesterday my mother joined a group for a visit to the museum, which she thoroughly enjoyed. The staff are without exception friendly, helpful and professional. They show genuine interest in the residents and their well-being and will often pop in for a chat. The culture is very caring. The food seems to be of a high standard too. I am absolutely delighted that I chose Moorlands for my mother.

My mother-in-law has been a resident at Signature Moorlands Lodge for a few years now. She settled in quickly and now has a good circle of friends. She very much enjoys the entertainers who come in to sing. During Covid, the staff have gone above and beyond to ensure that life for the residents remains as close to normal as possible and that the home has remained open to visitors when Government guidelines permit. The care staff often form close bonds with the residents, which the residents very much appreciate, especially in times when family members can't visit. The home is a friendly, welcoming place with comfortable communal areas and spacious resident's rooms. During Covid, every effort has been made to ensure the residents are vaccinated and safe with regular testing undertaken. I would definitely recommend Moorlands Lodge to any family considering placing a family member into a caring environment.

The care she receives is exceptional, and the surroundings of the home make it a pleasure to visit.

My mother was admitted to the Moorlands Lodge in July 2020 right during the Covid crisis suffering from severe Dementia. My mother started to show signs in her late 50s and was officially diagnosed in her mid-60s, so desperately young. She was extremely well looked after in the Dementia area, and all the nurses were both warm and affectionate to her. Of course, took my mum a while to settle as had been at home with my father, just the two of them for so long. They encouraged Mum to leave her room, sit in the gorgeous sitting room, and she particularly enjoyed the activities, which took place, lots of creative classes. This is one area I really think Moorlands Lodge does well, the activities, whether it be on the creative side or the fabulous live music sessions for the residents. The food also was good at Moorlands Lodge, and Mum did try and eat, but given her condition, never an easy task, as her interest in food and drink, even her favourite cup of tea, was a challenge.

Moorlands assisted with the move. Even in this period of Covid they were accommodating and helpful at every turn. They were prepared at all stages and the staff could not be lovelier. My father has been bowled over by the food, facilities and all the activities that are available for him every day. All our fears that he may not be happy or adjust to his new surroundings have vanished and actually the quality of time we spend with him is relaxed and happy leaving us feeling the same. We would have no hesitation in recommending Moorlands Lodge.

Moorlands Lodge has the capacity to care for all residents while keeping everyone safe. The entertainment is excellent. I thoroughly enjoy the food. Nothing is too much trouble.

She would happily return to Moorlands at any time!

I have lived at Moorlands Lodge for almost a year after needing more care and support than I had at home. The staff, food and activities are wonderful; as are the facilities - I would highly recommend living here.

Excellent staff throughout.