
I would recommend the care home to everyone. Nothing is too much troublL C(Daughter of Resident/Service User)



I would recommend the care home to everyone. Nothing is too much troublL C(Daughter of Resident/Service User)



Located in the centre of Low Fell, Gateshead, Springfield House Care Home offers personalised residential and residential dementia care to older people.
The modern and comfortable home offers lovely en-suite bedrooms, a hair salon, sensory room and a wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and provides opportunities to engage with the local community. The range of lovely dining areas provide the perfect spot for...
Located in the centre of Low Fell, Gateshead, Springfield House Care Home offers personalised residential and residential dementia care to older people.
The modern and comfortable home offers lovely en-suite bedrooms, a hair salon, sensory room and a wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and provides opportunities to engage with the local community. The range of lovely dining areas provide the perfect spot for residents to relax and enjoy dining experience with family and friends.
Community is an integral part of life at Springfield House, and the team is dedicated to supporting residents in building strong relationships in the Low Fell neighbourhood, by organising events with local schools, charities and businesses in the area.
The professional care team is on hand to help you or your loved one settle into life in the home. The experienced and friendly home manager leads the team at Springfield House to provide the kindest care possible to all residents.
By getting to know each individual resident at Springfield House, the team encourage everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents in embracing the quieter times, they are committed to helping residents to lead their best lives.
The catering team prides itself on making mealtimes a sociable and stimulating part of each day, providing an enjoyable experience for all residents and their loved ones.
Community is an integral part of life at Springfield House, and the team is dedicated to supporting residents in building strong relationships in the Low Fell neighbourhood, regularly organising events with local schools, charities and businesses in the area.
Care Provided by Springfield House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 73 Service Users
Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Springfield House Care Home to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Springfield House Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Emma Eagle (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (73)
- Single Rooms with ensuite Wet Room (71)
Springfield House Care Home Reviews (134)
Springfield House Care Home has a Review Score of 9.7 (9.695) out of 10, based on 43 reviews in the last 2 years.
Over all time Springfield House Care Home has 134 reviews.
When I first organised my mum's respite in Springfield House I was apprehensive because mum had never been away from us her family. This summarises my views now which is that mum has a new family when she stays at Springfield House. I am happy to relax when on holiday in the knowledge my mum is so...
When I first organised my mum's respite in Springfield House I was apprehensive because mum had never been away from us her family. This summarises my views now which is that mum has a new family when she stays at Springfield House. I am happy to relax when on holiday in the knowledge my mum is so happy to. Thank you to the manager and all her wonderful staff for their empathy and kindness. Also the fantastic amenities and accommodation First Class.
I find the staff very willing, obliging and caring.
I find the staff very willing, obliging and caring.
Lovely home, more like a hotel, very good staff, Mum gets used to the same staff as she can't see very well, she is looked after by all the staff.
Lovely home, more like a hotel, very good staff, Mum gets used to the same staff as she can't see very well, she is looked after by all the staff.
I am delighted with the level of care my mother is receiving. The staff are attentive and caring and highly professional. I live 220 miles south but the staff keep me constantly informed about my mother's situation. I have no worries or concerns and both my wife and I sleep well at night, knowing...
I am delighted with the level of care my mother is receiving. The staff are attentive and caring and highly professional. I live 220 miles south but the staff keep me constantly informed about my mother's situation. I have no worries or concerns and both my wife and I sleep well at night, knowing that my mother is really well cared for.
We are extremely grateful and cannot express our gratitude in enough words....
We are extremely grateful and cannot express our gratitude in enough words.
'A big thank you to all the staff, especially those on Grace Ward!'
Mam has been here for four and a half years, only recently HC-One took over. The staff here are absolutely fantastic. At times they could do with extra staffing but they do the very best they can. Since mams condition deteriorated the staff have worked so hard to help make mam comfortable. This has...
Mam has been here for four and a half years, only recently HC-One took over. The staff here are absolutely fantastic. At times they could do with extra staffing but they do the very best they can. Since mams condition deteriorated the staff have worked so hard to help make mam comfortable. This has been a complex case and they have now got a plan in place to meet her needs. As a family, we can't thank them enough.
I find the staff caring and always willing to spend time with her.
We find the home and staff very caring, friendly and always around to lend a helping hand, so far...
I find the staff caring and always willing to spend time with her.
We find the home and staff very caring, friendly and always around to lend a helping hand, so far we couldn't ask for anything else.
Our dad had a wonderful experience... well cared for and entertained in a lovely, friendly atmosphere.
All the staff were really helpful and made things very easy and straightforward for us.
Our dad had a wonderful experience... well cared for and entertained in a lovely, friendly atmosphere.
All the staff were really helpful and made things very easy and straightforward for us.
They are often stretched with challenging situations but take things in their stride and maintain a cheerful atmosphere even when under pressure.
The staff on Grace deserve recognition for their professionalism and a huge thank you...
They are often stretched with challenging situations but take things in their stride and maintain a cheerful atmosphere even when under pressure.
The staff on Grace deserve recognition for their professionalism and a huge thank you for their efforts!
I have spent 3 happy years here after my wife's death in 2014.
I have spent 3 happy years here after my wife's death in 2014.
I stayed here two years ago for two weeks whilst my family went on holiday so I knew how friendly everyone was. Therefore, I'm sure I will settle in okay.
I stayed here two years ago for two weeks whilst my family went on holiday so I knew how friendly everyone was. Therefore, I'm sure I will settle in okay.
When I needed a short term respite care bed, without hesitation I chose Springfield House. So from 5-12 March 2017 I was in their care. Being cared for is new to me but I was immediately in their warm embrace. From the outset all of the support staff, domestic to the carers were brilliant. I was...
When I next need a respite care bed Springfield House will be my first port of call.
My mother has been well cared for and loved since she arrived in June this year. As a family, we couldn't ask for anything more. In October, it was Mum's 85th birthday which we celebrated at the home in the restaurant. A buffet with party food was requested. We were all thrilled with the selection...
My mother has been well cared for and loved since she arrived in June this year. As a family, we couldn't ask for anything more. In October, it was Mum's 85th birthday which we celebrated at the home in the restaurant. A buffet with party food was requested. We were all thrilled with the selection and all her guests remarked on the lovely atmosphere around the home, as we took her birthday cake (specially made by the chef with her name on) to a quiet lounge to enjoy her 'party' until nearly bedtime!
I always have found everyone very kind and caring, lovely and pleasant atmosphere.
I always have found everyone very kind and caring, lovely and pleasant atmosphere.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 25 Feb 2026
Residents of Springfield House Care Home in Low Fell, Gateshead, enjoyed an inspiring day trip to the Glass Museum in Sunderland, where they were amazed by the intricate details and...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
There are no upcoming events for Springfield House Care Home.
Awards / Recognitions (11)
- 30 Jan 2026Recipient: HC-One
- 28 Feb 2023Recipient: HC-One
- 30 Jun 2021Recipient: Springfield House Care Home
Accreditations
There are no accreditations posted yet for Springfield House Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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