Springfield House Care Home

My wife and I visited my friend of 50 years. We were impressed by how friendly the staff were. Also, there was a happy, friendly atmosphere. I have to say everything looked and smelled lovely. We were treated to coffee and biscuits. You felt the staff really care, and we felt reassured our friend was safe and happy. I asked my friend if he would want to leave, and he said very firmly "No", I am very happy here. Thank you.

Very friendly, efficient, always welcoming, would like to thank you all for your help.

The only negative has been a lack of activities for my mother to participate in, which would have been beneficial to my mother's circumstances.

This is the third time Mum has been for respite whilst we went on holiday. The girls are fantastic with her; she loves being there. The food is really good, and there are always activities to do and new friends to make. I would recommend the care home to everyone. Nothing is too much trouble.

In the short time, Dad's been a resident, I have been amazed at the improvement in Dad's outlook on life. He wants to enjoy life again. I hope, in time, this will make me feel better as it's a high decision to make. Thanks to the staff and chef, as they have a hard job (pleasing my dad).

Care was excellent. Staff amazing. Very much enjoyed her time.

Both our parents were residents in Springfield House for several years before they passed away, and the care and attention they received from the staff was tremendous, especially over the worst moments of Covid, when the carers must have been under tremendous pressure. Both Mum and Dad had intermittent emergency hospital visits, and the team would always attend with them so that they wouldn't be on their own. They made what were always very stressful times that little less stressful because we knew Mum and Dad were in safe, caring hands.

Dad going into care during Covid was a very worrying and difficult time. Staff facilitating video calls and then pod visits helped enormously. Dad was extremely happy there and loved the food. Can't thank you enough for the love and care shown to him and to us at the end of his life.

Being at Springfield definitely extended his life and gave the family peace of mind, given the high level of care he received.

Never thought Dad would go into care, but when he did, I was more than happy with the care and attention he was shown at Springfield.

The care and compassion shown to my father were exemplary. He liked his time at the Springfield and never had a bad word to say about the place and the team there. To sum everything up, I would say that despite not being allowed to see my father during the pandemic, I have absolutely no regret about placing him there; he lived another 2-years, I believe because of that decision.

My father spent the last 18-months of his life at this care home. Although he was limited to his mobility, he enjoyed his stay in a very clean and tidy room. The staff could do no more than they could to keep him comfortable and happy, and his last few days, they were very helpful in letting all of us in to say our goodbyes. I would recommend this establishment to anyone who wants comfort and cleanliness.

My father has been a resident of the home since February 2020. He was initially with his late wife, and now as a widower, he is very content with most aspects of the home. He loves his room and always appreciates the level of attention and kindness shown to him by most of the carers. There is always a friendly rapport between him and the staff in general, and Springfield House is a warm, comfortable and inviting place. Apart from when there have been occasional staffing difficulties in the kitchen, he enjoys the range of menu and food quality. A good range of activities is available to residents.

This was the third occasion my wife stayed at Springfield House. I cannot speak too highly of the level of care she has experienced at all times. The facilities are excellent. The level of care, together with the professional, kind and gentle attitude of every member of staff, from management down, is second to none.

On arrival at Springfield House Care Home, we were greeted at reception by staff, who were very caring and friendly, which being an Army Veteran and suffering from server PTSD and Combat Stress, made me feel at ease. Then shown my accommodation for the next two weeks, which is fantastic. The staff and home are absolutely fantastic.

Think she will be very happy here.

Springfield has been a delight to correspond with and is wondrously efficient on the activities side too. The staff are very friendly and caring, and my mother's room was made to look very welcoming with sweet and thoughtful touches. She has only been ber for a few days but, touch wood, is settling in, and I hope will be very happy here. Tricky reviewing some of the question items so soon!

Excellent, compassionate care, working together with family for the best quality of life for residents.

The way they are doing the test for Covid are well run.

I was very impressed with the standard of care I received. The facilities were excellent, the care and attention could not have been better. Wonderful staff and wonderful care.