
I would recommend the care home to everyone. Nothing is too much troublL C(Daughter of Resident/Service User)



I would recommend the care home to everyone. Nothing is too much troublL C(Daughter of Resident/Service User)



Located in the centre of Low Fell, Gateshead, Springfield House Care Home offers personalised residential and residential dementia care to older people.
The modern and comfortable home offers lovely en-suite bedrooms, a hair salon, sensory room and a wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and provides opportunities to engage with the local community. The range of lovely dining areas provide the perfect spot for...
Care Provided by Springfield House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 73 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Springfield House Care Home for full pricing details and T&Cs.
Contact Springfield House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Emma Eagle(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (73)
- Single Rooms with ensuite Wet Room (71)
Springfield House Care Home Reviews (134)
Springfield House Care Home has a Review Score of 9.7 (9.660) out of 10, based on 45 reviews in the last 2 years.
Over all time Springfield House Care Home has 134 reviews.
Lovely, kind staff who go out of their way to make sure my mum is safe, cared for and happy. In fact, it often feels like my mum has several Mums, all looking after her every minute of every day. Springfield House has a lovely family feel to it.
Nothing seems a problem.
My aunt is very happy.
I chose a lovely room, and I am very happy.
All the staff are very nice, and nothing is any trouble for them.
I am extremely happy here. Staff are all caring, and that means a lot. There are no problems, and the staff are amazing. I would recommend this wonderful place to all my friends.
The room is comfortable.
Food is good.
I could not have found a better care home for my aunt from day one she was treated with total respect and a huge amount of compassion regarding her dementia. All the staff in the care home showed a lot of care and love to all the residents. The homes entertainment team ensure that all residents receive stimulation and consideration for their needs. Springfield House has lovely staff in a lovely home.
Springfield House has been outstanding since the outbreak of Covid-19. It has handled the situation with compassion, sensitivity and professionalism. The staff have gone above and beyond to care for my elderly mum during a time of great uncertainty and worry. Unable to see my mum they have stepped in to ensure she has every need met - emotional and social. I can't thank the staff enough for their dedication during this pandemic. Simply outstanding!
Living here is wonderful. The girls are like my family and really compassionate and beautiful top marks! I love you all.
Springfield House is one big happy family. Staff are helpful, caring and supportive. Making visitors welcome, family are included in resident's care. Each resident has individualised care to meet their needs. I would recommend Springfield House to anyone looking for excellent high-quality care for an elderly relative where you know they are well cared for 24 hours a day, giving all the family peace of mind.
Excellent for the whole time nearly 3 years in residence.
This is a faultless care home. My wife and I quality of life have been transformed into one of stressfree. The care my wife receives is of the highest. Your care staff are all wonderful and kind.
I enjoy living here because all the facilities are excellent. I got all the help I need with pleasantness and care.
The place is amazing, great staff and feel comfortable leaving my mam here for respite for the week. Very relaxing, warm and comfortable.
My father moved to Springfield House in early September. His suite is lovely all the staff are very caring and helpful and he has settled in quickly and happily which is of enormous relief to me. I would not hesitate in recommending this care home. The Orangery, reception and quiet lounges have the feel of a luxury hotel and all visitors are made to feel very welcome.
If in the future, my mam needed to go into care permanently, Springfield House is the only place I would consider as the manager and all staff are brilliant.
Care, food and cleanliness excellent.
My mother was recently a resident in the home receiving respite care for 5 weeks. Everything about the home is excellent. The management and staff are superb and the level of care and support is first class. Everyone connected with the home is friendly and professional, which played a significant part in my mother's rehabilitation. The food and facilities are excellent, with a wide choice of nutritional meals available. Rooms are spacious and well decorated. the atmosphere in the home is very welcoming and everyone has a smile on their face. All friends and family who visited were equally impressed. I can wholeheartedly recommend this home.
They gave mum a lot of support especially when she was nearing the end of her life. The staff did a lovely buffet for mum after the funeral. Praise to staff.
The staff were exceptional.
I am in my seventies, live alone and have no family. When I knew that I was to have a total hip replacement, I chose to go to Springfield House for respite care, spending two weeks there was the best decision I could have made. The care that I received was second to none and without doubt, has hastened my recovery. Should I have surgery in the future, I will, without doubt, be back at Springfield House for postoperative care.
My initial impression remained throughout my mother's stay and I would certainly recommend Springfield House to any friend or relative who is requiring time to recover from an accident/illness.
Knowing a loved one is being cared for in a clean, safe home in a dignified manner takes a huge weight off your mind.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (15) & Events (0)
- 25 Feb 2026
Residents of Springfield House Care Home in Low Fell, Gateshead, enjoyed an inspiring day trip to the Glass Museum in Sunderland, where they were amazed by the intricate details and...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
There are no upcoming events for Springfield House Care Home.
Awards / Recognitions (11)
- 30 Jan 2026Recipient: HC-One
- 28 Feb 2023Recipient: HC-One
- 30 Jun 2021Recipient: Springfield House Care Home
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Springfield House Care Home to verify any information. View our terms and conditions. Springfield House Care Home has an Enhanced Service -more info.