The Westbourne Care Home

When my mother was recently diagnosed with vascular dementia I found the manager and staff at The Westbourne to be extremely helpful and caring. I find their positive 'can do' attitude to be very uplifting and their cheery, friendly greeting when I visit, is much appreciated. They allow my mother to be as independent as is feasible but are always there to assist when necessary.

My Father was a resident at The Westbourne for six months. He had numerous health issues along with dementia. Despite some challenging behaviour as a result of his dementia, the staff at the home always treated him with professionalism, compassion and patience. They always kept the family informed of any changes to Dad's care, we felt confident that he was being cared for with kindness and respect. I would wholeheartedly recommend this home to any family who are making this difficult decision.

My mum is always very clean and nicely turned out.

Sincere gratitude to the manager and staff.

Thank you, The Westbourne Team.

Staff very caring and dedicated.

My uncle is very well looked after.

This being my first time visiting a relative or friend in any care establishment, I was overwhelmed by the amount of care being offered to the residents. All the staff seem to take great care and time to communicate to help the residents in their needs. Every time I've visited there was always a warm welcome whether it was from the carers or even the management.

We looked around a lot of homes and this was the only one that actually felt like a real home rather than 'a home'.

The Westbourne is an excellent care home. Staff are friendly, helpful and caring. The unit is well run. My mum is happy and well looked after in the unit.

Mum is happy here, well looked after by all the staff and all very good, look after her day to day needs well, (washing, showering, dressing, personal care is and well monitored. Quality of meals good. Activities are ok/good. I think more stimulation would be good to help her.

My husband has just been admitted for assessment and has been here for over 5 weeks. He is blind and has Parkinson's dementia plus other physical problems.

I and the family have been welcomed with cheerfulness and kindness. His problems have been immediately addressed and all issues have been discussed.

We have been so happy with the care from all the staff here in Westbourne Holmes Chapel. My friend has every help and encouragement while he has been a resident here.The staff are wonderful, patient and kind. Nothing is too much trouble. He has enjoyed his food and was always clean and tidy and the manager was always available if we had any questions. I would not hesitate to recommend this home to anyone.

My father has been in other care homes recently and not settled or been admitted to hospital swiftly after arriving, however, he has settled quickly at Westbourne and we have been more than happy with the care he's received/continues to receive. The staff are lovely, caring, knowledgeable and really spend quality time with the residents I warmly recommend it.

Over the past 2 1/2 years mum has had fantastic care through every stage of the dementia, from the challenging wondering times preventing falls to end of life care where mum was looked after right to the end with a senior sitting with her all night as mum passed away. I cannot thank all the staff enough.

My wife was so well cared for by a bunch of staff who were led by an amazing manager at The Westbourne Care Home. I cannot fault this home at all. Her end of life care as given with genuine compassion and dignity.

Thank you so much, I will never forget you.

My mother was transferred to The Westbourne Care Home as she was very poorly. The care that she received was excellent. The home is spotless and the staff are well presented, caring and efficient.

Staff are excellent, made my uncle very happy. Couldn't have done enough for him. Food very good, his room is very clean. Nursing staff are exceptional. Manager very helpful at all times and acted with professionalism, nothing is too much trouble. I would recommend this nursing home to anyone.

I found all the staff friendly, supportive and professional.

My uncle has recently moved to The Westbourne Care Home in a short time has received excellent care. The staff are very professional, supportive and friendly. I feel he is in a very safe place.