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The Westbourne Care Home

Cricketers Way, Holmes Chapel, Crewe, Cheshire CW4 7EZ
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Very welcoming receptionist. All staff seem kind and friendly. The place is clean and bright.L G(Relative of Resident/Service User)
The Westbourne Care Home, Crewe
The care and support Dad received was humbling, what an amazing team of carers and nursing staff.Samantha H(Daughter of Resident/Service User)
The Westbourne Care Home, Crewe
There are always activities, warm interactions, and that personal touch we so desperately needed.Gavin F(Son of Resident/Service User)
The Westbourne Care Home, Crewe

The Westbourne Care Home offers luxurious, five star accommodation in the affluent and engaging Holmes Chapel. Despite the idyllic location, the excitement and bustle of the city is far closer than you might think. Holmes Chapel is only 25 miles from Manchester and 20 miles from stoke-on-Trent, and superb transport links mean the two cities are merely minutes away by road or rail. The home provides nursing, dementia nursing, day...  

Care Provided by The Westbourne Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400N/A
Residential Dementia CareFrom £1,500N/A
Nursing CareFrom £1,654N/A
Nursing Dementia CareFrom £1,754N/A

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

Contact The Westbourne Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Kelly Barlow (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (50)
  • Single Rooms with ensuite Wet Room (50)

The Westbourne Care Home Reviews (95)

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9.5

The Westbourne Care Home has a Review Score of 9.5 (9.488) out of 10, based on 17 reviews in the last 2 years. Over all time The Westbourne Care Home has 95 reviews.

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Showing 95 reviews matching selected criteria
Review from Karen J (Daughter of Resident) published on 2 January 2018 Submitted via Website
Overall Experience

My mother spent 18 months in the Westbourne and I was very impressed with the care she received. All the staff were friendly, hard working and caring. For me the important thing was having a core set of staff that got to know mum and care for her. Everyone from the care home manager to the nurses and assistants were professional and approachable. Sadly, mum passed away recently but the home helped the family deal with the painful experience of her passing and I won't forget the kind words and hugs from all the staff.

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Review from Alison M (Daughter of Resident) published on 23 November 2017 Submitted via Postal Card
Overall Experience
My mother has cancer, she has been well cared for and her condition has improved considerably whilst being cared for.
The managers have been exceptionally helpful in enabling me to take mother out and in the difficult process of moving her to a home closer to me.

I could not have asked for more help and support.

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Review from Helen B (Niece of Resident) published on 23 November 2017 Submitted via Postal Card
Overall Experience

My aunt has just spent the last few weeks of her life at this wonderful home. I cannot rate it highly enough. The staff are so kind, compassionate and caring and did their absolute best for my dear aunt. The home is welcoming, warm and clean but it is the staff who make it. They are knowledgeable and professional but above all, they really care and they made sure my aunt had a peaceful, dignified, comfortable end while showing us great support.

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Review from A N (Relative of Resident) published on 16 October 2017 Submitted via Postal Card
Overall Experience

My relative was only in Westbourne for a few days, but the care and staff were excellent, and I know she was content at the near end of her life.

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Review from B S (Sister of Resident) published on 16 October 2017 Submitted via Postal Card
Overall Experience
My brother has been at The Westbourn for just over a year, (he has Dementia) he talks about the staff, tells me they are very kind, he calls them good girls.

He gets very stubborn at times and it must be difficult but I know he is well looked after. I visit three times a week, stying two hours each time. I don't worry anymore and I know he has settled and is happy.

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Review from Eric M (Son of Resident) published on 28 September 2017 Submitted via Postal Card
Overall Experience
Mum is very well cared for. The staff are patient and kind.

Sometimes the home seems a little understaffed.

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Review from M P (Relative of Resident) published on 28 September 2017 Submitted via Postal Card
Overall Experience
The staff in the care home are excellent and hard working.
Residents are very well looked after.

Excellent, I would recommend the care home to anyone.

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Review from D W (Friend of Resident) published on 19 September 2017 Submitted via Postal Card
Overall Experience

Always a lovely warm welcome. Staff can not do enough to help. Management always there for a chat and open and honest.

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Review from D W (Grandson of Resident) published on 29 March 2017 Submitted via Postal Card
Overall Experience

My grandfather has been at The Westbourne for just over a year. The improvement in his condition since before he came is dramatic. I could not wish for a more conscientious management and staff team, who demonstrably put the best interests of residents at the centre of what they do.

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Review from Tanya N (Daughter of Resident) published on 25 November 2016 Submitted via Postal Card
Overall Experience

My mother has taken to the care home after being in hospital for 5 weeks and we were very pleased with the care they gave her. She is in a flat and doing very nicely. She is also pleased that care they give her has worked. Thank you.

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Review from Kate W (Daughter of Resident) published on 19 September 2016 Submitted via Postal Card
Overall Experience

My father has only been at The Westbourne Care Home since the end of January to present. The Westbourne Care Home is of a high standard. The staff are helpful and friendly. Bedrooms are a high standard of decor.

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Review from Nick J (Son of Resident) published on 26 August 2016 Submitted via Postal Card
Overall Experience

Mum is very well looked after. The carers are very kind to her. The manager is very understanding, open and honest and always thoughtful.

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Review from Deborah C (Daughter of Resident) published on 16 March 2016 Submitted via Postal Card
Overall Experience
My mum moved to The Westbourne in September 2015 when the home she was in could not care for her needs. My mum is very happy and contented. I have no complaints. Much praise to the staff. The nurse is very caring and approachable.
One criticism would be mum's clothes :visited recently, buttons had come off mum's blouse, her bra was showing. One Monday she had food spilled all down her top. I feel sad and wish the staff had time to put her a new top on.

Also would be nice to be offered a coffee when it's snack time. Happy to contribute to a jar of coffee. Maintenance man very kind to the residents :).

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Review from Pauline T (Daughter of Resident) published on 8 March 2016 Submitted via Postal Card
Overall Experience

O.k I think! a lot of repetition with questions.

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Review from Geoff (Husband of Resident) published on 15 February 2016 Submitted via Postal Card
Overall Experience

Excellent in all respects.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 July 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveRequires improvement
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (3)

Accreditations

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Meet the Team (1)

Kelly Barlow
Kelly BarlowJob Title:Home ManagerJoined: 2024

Hello, my name is Kelly Barlow, I am the Registered Manager of The Westbourne, I joined the Westbourne in November 2021 as a Deputy Manager, progressing to the Home Manager in February 2024.

I have been in the care and nursing industry for several years, gaining knowledge and experience that I have been able to share with those I work alongside. In my spare time I enjoy spending time with my family and walking my two dogs.

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