Search...

Park View Care Home

1 Chantry Close, Ipswich, Suffolk IP2 0QR
Park View Care Home Logo
Jobs
Park View Care Home logo
Within a week he was much brighter and happier and interacting well with the staffSimon C(Son of Resident/Service User)
Park View Care Home, Ipswich
mum was a resident for four years. The nursing care she received throughout her stay was exceptionalC T(Daughter of Resident/Service User)
Park View Care Home, Ipswich
The care for my mum over the last 4 years has been outstandingTeresa E(Daughter of Resident/Service User)
Park View Care Home, Ipswich

Park View, part of First Care Homes is an attractive modern, purpose-built care home, providing residential, nursing and dementia care for up to 61 elderly people. Close to local transport and amenities, it is just one mile away from Ipswich, the bustling county town of Suffolk.

Park View is nestled within attractive landscaped gardens, with a large glass frontage which provides fantastic views of the gardens and overlooking Chantry Park. As...  

Care Provided by Park View Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,645£1,640 - £1,650
Residential Dementia CareFrom £1,645From £1,807
Nursing CareFrom £1,800From £1,807
Nursing Dementia CareFrom £1,800From £1,807

(These prices are only a guideline, please contact Park View Care Home to find out the exact price for your requirements.)

Contact Park View Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Jacky Gelder(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (69)
  • Single Rooms with ensuite Wet Room (69)

Parking

  • On site parking, with disabled parking and electric points available

Park View Care Home Reviews (192)

Submit a Review
9.8

Park View Care Home has a Review Score of 9.8 (9.822) out of 10, based on 36 reviews in the last 2 years. Over all time Park View Care Home has 192 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Park View Care Home
Loading...
Showing 192 reviews matching selected criteria
Review from Roger S (Son of Resident) published on 2 August 2017 Submitted via Postal Card
Overall Experience
A care home that cares.

The staff and management understanding of complex issues always polite and friendly.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C D (Mother of Resident) published on 28 June 2017 Submitted via Postal Card
Overall Experience

I was worried as to whether mum wold settle in at the care home but she has settled and the staff are excellent with her.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan C (Daughter of Resident) published on 19 June 2017 Submitted via Postal Card
Overall Experience

My dad had dementia and lived at Park View for the last five months of his life. The home and his care were excellent. The staff were kind, compassionate and well trained in dementia care. I would not hesitate to recommend Park view to others.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Glynis W (Niece of Resident) published on 8 June 2017 Submitted via Postal Card
Overall Experience
Park view always had a happy atmosphere.
The staff were very pleasant and cared for our Aunt very thoughtfully.
Her last two years at Park View were very happy.

Thank you to senior staff for keeping us updated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Timothy C (Son of Resident) published on 20 May 2017 Submitted via Postal Card
Overall Experience
My mum came into Park View in May 2017 and she settled in straight away and was joining in with the activities on her second day.

The staff are really friendly and helpful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Toby P (Grandson of Resident) published on 15 May 2017 Submitted via Website
Overall Experience
Nan has settled in well to Park View Care Home after being in hospital.
I think Nan likes it there, she will get on well and make new friends.
Staff are nice and friendly and caring to Nan.

Food is nice every day.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dorothy May W (Resident / Service User) published on 26 April 2017 Submitted via Postal Card
Overall Experience

I am cared for with dignity and I am happy with the things I am allowed to do. I love cooking and am allowed to help.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Catherine S (Resident / Service User) published on 26 April 2017 Submitted via Postal Card
Overall Experience

Comfortable. Staff are very kind. Food is good.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Steve S (Son-in-law of Resident) published on 23 March 2017 Submitted via Postal Card
Overall Experience

Staff were very supportive, accommodating and kindly throughout the latter stages of my father-in-law's terminal cancer. They took a personal interest in him that went far beyond carrying out their paid duties.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Julia E (Granddaughter of Resident) published on 20 March 2017 Submitted via Postal Card
Overall Experience

I'm very happy with my nan's care I can't say. She is happy though. She is shown kindness, love and compassion and looked after very well and I'm happy she's safe.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J W (Daughter of Resident) published on 14 February 2017 Submitted via Postal Card
Overall Experience

My Mother-in-law has settled in very well. The staff are very friendly, helpful and have allowed her to take part in lots of activities and have encouraged her to keep up with the hobbies that she has always enjoyed such as knitting, assisted cooking and singing. There was a wonderful programme of activities leading up to Christmas such as the Christmas bazaar, carol singing, visits from the local scouts, culminating with the 'Park View's got talent' final. Everyone is very caring.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J P (Resident / Service User) published on 17 January 2017 Submitted via Postal Card
Overall Experience
I am here, short-term, for respite care after a fall with subsequent operation and time in hopsital. I have to wear a leg brace for up to six weeks, restricting knee-joint movement but with some mobility. Park View is a well appointed, bright, spacious house with good facilities. All staff are cheerful, attentive, patient, friendly and compassionate despite the challenges they face. Unlike some fellow residents, I have mobility with a walking frame and attend to all personal care apart from showering and lower body dressing and undressing. The help I ask for is provided well and efficiently. My room is comfortable and large enough for a short term stay. Catering is excellent with variety. Food well prepared, appetising, nourishing and sufficient.

Little contact with management re: daily routines etc. I feel settled here and have good rapport with all staff and residents alike and enjoy their company.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C P (Husband of Resident) published on 13 December 2016 Submitted via Postal Card
Overall Experience

It is difficult to comment as I have no benchmark against which to measure. However, staff are always friendly and there is a "good atmosphere" throughout.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
No Rating
Safety / Security
Rooms
Value for Money
Review from Linda A (Stepdaughter of Resident) published on 9 December 2016 Submitted via Postal Card
Overall Experience

All staff were very helpful and kind and it was a lovely place for my step-dad to spend his last few days, It was very clean.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John M (Son of Resident) published on 9 December 2016 Submitted via Postal Card
Overall Experience

It was very difficult having to place my father in nursing care. However, my family and I are becoming used to not having him at home as we could not be happier with the care he is receiving. He is very settled and the staff, each and every one of them, make him feel happy and well looked after. They are each so caring and genuinely concerned for my father's care. The home is lovely, the residents are lovely. We all feel relaxed and happy with the level of care he is receiving.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ernest H (Resident / Service User) published on 16 November 2016 Submitted via Postal Card
Overall Experience

I am disabled from long-term effects from Polio and can no longer walk. I am 82 years of age and contracted Polio when I was 18. The first two days at Park View Care Home were traumatic because of the unavailability of a stand-up hoist. I was moved from bed to armchair and vice versa by means of a conventional sling which was both tiring and uncomfortable. This meant that I was unable to get access to either the toilet or a commode. Mainly because the commode was too narrow for me to use it. The situation did not improve until my wife brought my own body belt from home so that I could then benefit by using the stand-up hoist to access the bathroom. My own carers at home also use a particular brand device to move me from bed to armchair but none seemed to be available at "Park View". Despite my advance request for 2 metal bed frames (one each side of the bed,) only one was available, which made it difficult to turn over or adjust my sleeping or sitting position easily. The carers were friendly, helpful and supportive but because of the poor organisation by the time my assisted washing and dressing were complete, my cooked breakfast was often either cold or tepid. Tea and suppers were also tepid on occasion. Finally, I very much appreciated the kindness of two of the carers who gave me a bath on my last day there (a far easy task for them!)

Reply from Carol Rhnd, Home Manager at Park View Care Home

Thank you for your review of Park View Care Home. We welcome all feedback and always use this to improve the quality of the home and service we provide. I apologise that you felt the equipment we had was not suitable for you to use. From the review, I understand the equipment was not available...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Janet R (Daughter of Resident) published on 30 September 2016 Submitted via Postal Card
Overall Experience

My father was a resident for 4 months and receives the highest level of care whilst there. He was treated with dignity and respect and staff were very patient at all times. During the time leading up to his death, the staff communicated with us at all times so that we were aware of what was happening. I have the highest opinion of the care given by the staff. Excellent!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Veronica E (Daughter of Resident) published on 29 September 2016 Submitted via Postal Card
Overall Experience

Mum was only a resident for three months before she sadly passed away, but during that time she received excellent care from all the staff. Her room was very comfortable and clean. the food was exceptional, the facilities for socialising were excellent and the nursing/care staff were patient, kind, caring and supportive not only to mum but also to me. The general ambience of this home is excellent more like a five-star hotel! I could not have asked for a better environment for mum during her last days "Highly recommended " does not seem sufficient praise! Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Suzie B (Relative of Resident) published on 9 May 2016 Submitted via Postal Card
Overall Experience

Staff have been wonderful to my aunt, always caring. I didn't get to meet the full team, but felt so confident she was safe and being cared for. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Susan D (Sister of Resident) published on 22 April 2016 Submitted via Postal Card
Overall Experience

The care provided to my sister is excellent. The staff are well trained and the food is very good. Lots of activities, room very clean and great gardens. Overall I think it is one of the best care home my sister has been in.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 June 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 12 Jun 2026

    A resident was particularly happy after receiving a letter stamped with the seal of Buckingham Palace itself. Yes, really. One of our wonderful residents has received a reply from the...

Upcoming Events

There are no upcoming events for Park View Care Home.

Awards / Recognitions (1)

  • 21 Sep 2012Recipient: Park View Care Home

Accreditations

There are no accreditations posted yet for Park View Care Home.

Meet the Team (20)

Angie Ryan
Angie RyanJob Title:Operations DirectorJoined: 2016

I am proud to say I commissioned The Cambridgeshire Care Home in 2016 and was the manager until 2019, having worked at First Care Homes since 2011. I returned in 2022.

I have worked in the social care sector as a registered manager in a home and regional capacity for over 25 years since leaving the NHS, where I was a ward sister.

I am a Registered Nurse and have a Degree in Gerontological Nursing, the Registered Managers Award and also Level 5 in management and leadership.

I love this home and want the staff to feel the same, as this then impacts our residents' experience and helps them feel at home right from day one

Jacky Gelder
Jacky GelderJob Title:ManagerJoined: 2026

Started 2026

Lindsey Reader
Lindsey ReaderJob Title:Deputy ManagerJoined: 2023

Started in 2023

Dimple Vithani
Dimple VithaniJob Title:Finance Manager

Finance manager

Sharon Bowen
Sharon BowenJob Title:Customer Relations ManagerJoined: 2017
I started working at Park View in May 2017, I started here as a Care Assistant and worked my way up to Head of care then I did my NVQ Level 5 and then progressed as a Customer Relations Manager. I love meeting new people and getting to hear all about people's loved ones.

in my spare time, I enjoy spending time with my family and watching my granddaughter grow up!

Lorraine Pretlove
Lorraine PretloveJob Title:Head of WellbeingJoined: 2019

Started in 2019

Ashton Wiles
Ashton WilesJob Title:Head of Care for DementiaJoined: 2013

Started in 2013

Anita De-Vaux Balbirnie
Anita De-Vaux BalbirnieJob Title:Training & Development ManagerJoined: 2025

I started my career in my 20s. I really enjoy assisting people to make a difference to their lives, inspiring them to improve themselves with knowledge and new skills for the benefit of Residents. I have worked in domiciliary and home care for many years.

I have many qualifications as a teacher, trainer, assessor and mentor. I write training manuals and courses across a variety of subjects.

Jean Miller
Jean MillerJob Title:Head of ReceptionJoined: 2012

Head of reception

Jim Pretlove
Jim PretloveJob Title:Site Maintenance OperativeJoined: 2021

Started in 2021

Darren Morton
Darren MortonJob Title:Head ChefJoined: 2018

Started in 2018

Donna Batterham
Donna BatterhamJob Title:ChefJoined: 2017

Started at Park View 2017

Natasha Kettering
Natasha KetteringJob Title:Kitchen AssistantJoined: 2016

Started at Park View in 2016

Harvey Teague
Harvey TeagueJob Title:Kitchen AssistantJoined: 2021

Started at Park View 2021

Amy Ridley
Amy RidleyJob Title:Care AssistantJoined: 2020

Started at Park View 2020

Lisa Farrow
Lisa FarrowJob Title:Well-Being AssistantJoined: 2013

Started at Park View 2013

Elizabeth Cotton
Elizabeth CottonJob Title:Hospitality AssistantJoined: 2013

Started at Park View in 2013

Caroline Smith
Caroline SmithJob Title:HousekeeperJoined: 2022

started at Park View in 2022

Amy Henderson
Amy HendersonJob Title:Front of House SupervisorJoined: 2025

Started 2025

Sarah Gillingham
Sarah GillinghamJob Title:Head of care ResidentialJoined: 2024

Started 2024

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Park View Care Home to verify any information. View our terms and conditions. Park View Care Home has an Enhanced Service -more info.