Park View Care Home

The environment created by the very friendly staff is excellent.

My father has only been at the care home a short time but enjoys the activities that are put on each day. Today, the care home had put on a lovely garden party for the residents and their families. Seeing my dad enjoy himself so much is a real tonic and credit to all the staff for laying on such a lovely day, The staff are all very caring and I am really happy that my dad is being so well looked after. Thank you so much.

The staff and management understanding of complex issues always polite and friendly.

I was worried as to whether mum wold settle in at the care home but she has settled and the staff are excellent with her.

My dad had dementia and lived at Park View for the last five months of his life. The home and his care were excellent. The staff were kind, compassionate and well trained in dementia care. I would not hesitate to recommend Park view to others.

Thank you to senior staff for keeping us updated.

The staff are really friendly and helpful.

Food is nice every day.

I am cared for with dignity and I am happy with the things I am allowed to do. I love cooking and am allowed to help.

Comfortable. Staff are very kind. Food is good.

Staff were very supportive, accommodating and kindly throughout the latter stages of my father-in-law's terminal cancer. They took a personal interest in him that went far beyond carrying out their paid duties.

I'm very happy with my nan's care I can't say. She is happy though. She is shown kindness, love and compassion and looked after very well and I'm happy she's safe.

My Mother-in-law has settled in very well. The staff are very friendly, helpful and have allowed her to take part in lots of activities and have encouraged her to keep up with the hobbies that she has always enjoyed such as knitting, assisted cooking and singing. There was a wonderful programme of activities leading up to Christmas such as the Christmas bazaar, carol singing, visits from the local scouts, culminating with the 'Park View's got talent' final. Everyone is very caring.

Little contact with management re: daily routines etc. I feel settled here and have good rapport with all staff and residents alike and enjoy their company.

It is difficult to comment as I have no benchmark against which to measure. However, staff are always friendly and there is a "good atmosphere" throughout.

All staff were very helpful and kind and it was a lovely place for my step-dad to spend his last few days, It was very clean.

It was very difficult having to place my father in nursing care. However, my family and I are becoming used to not having him at home as we could not be happier with the care he is receiving. He is very settled and the staff, each and every one of them, make him feel happy and well looked after. They are each so caring and genuinely concerned for my father's care. The home is lovely, the residents are lovely. We all feel relaxed and happy with the level of care he is receiving.

I am disabled from long-term effects from Polio and can no longer walk. I am 82 years of age and contracted Polio when I was 18. The first two days at Park View Care Home were traumatic because of the unavailability of a stand-up hoist. I was moved from bed to armchair and vice versa by means of a conventional sling which was both tiring and uncomfortable. This meant that I was unable to get access to either the toilet or a commode. Mainly because the commode was too narrow for me to use it. The situation did not improve until my wife brought my own body belt from home so that I could then benefit by using the stand-up hoist to access the bathroom. My own carers at home also use a particular brand device to move me from bed to armchair but none seemed to be available at "Park View". Despite my advance request for 2 metal bed frames (one each side of the bed,) only one was available, which made it difficult to turn over or adjust my sleeping or sitting position easily. The carers were friendly, helpful and supportive but because of the poor organisation by the time my assisted washing and dressing were complete, my cooked breakfast was often either cold or tepid. Tea and suppers were also tepid on occasion. Finally, I very much appreciated the kindness of two of the carers who gave me a bath on my last day there (a far easy task for them!)

My father was a resident for 4 months and receives the highest level of care whilst there. He was treated with dignity and respect and staff were very patient at all times. During the time leading up to his death, the staff communicated with us at all times so that we were aware of what was happening. I have the highest opinion of the care given by the staff. Excellent!

Mum was only a resident for three months before she sadly passed away, but during that time she received excellent care from all the staff. Her room was very comfortable and clean. the food was exceptional, the facilities for socialising were excellent and the nursing/care staff were patient, kind, caring and supportive not only to mum but also to me. The general ambience of this home is excellent more like a five-star hotel! I could not have asked for a better environment for mum during her last days "Highly recommended " does not seem sufficient praise! Thank you.