
Within a week he was much brighter and happier and interacting well with the staffSimon C(Son of Resident/Service User)

mum was a resident for four years. The nursing care she received throughout her stay was exceptionalC T(Daughter of Resident/Service User)

The care for my mum over the last 4 years has been outstandingTeresa E(Daughter of Resident/Service User)

Within a week he was much brighter and happier and interacting well with the staffSimon C(Son of Resident/Service User)

mum was a resident for four years. The nursing care she received throughout her stay was exceptionalC T(Daughter of Resident/Service User)

The care for my mum over the last 4 years has been outstandingTeresa E(Daughter of Resident/Service User)

Park View, part of First Care Homes is an attractive modern, purpose-built care home, providing residential, nursing and dementia care for up to 61 elderly people. Close to local transport and amenities, it is just one mile away from Ipswich, the bustling county town of Suffolk.
Park View is nestled within attractive landscaped gardens, with a large glass frontage which provides fantastic views of the gardens and overlooking Chantry Park. As...
Care Provided by Park View Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 69 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
(These prices are only a guideline, please contact Park View Care Home to find out the exact price for your requirements.)
The price(s) shown are provided by the care home. Contact Park View Care Home for full pricing details and T&Cs.
Contact Park View Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- First Care Homes Group
- Private Owned
Person in charge
- Jacky Gelder(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2012
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (69)
- Single Rooms with ensuite Wet Room (69)
Parking
- On site parking, with disabled parking and electric points available
Park View Care Home Reviews (192)
Park View Care Home has a Review Score of 9.8 (9.822) out of 10, based on 36 reviews in the last 2 years.
Over all time Park View Care Home has 192 reviews.
The staff and management understanding of complex issues always polite and friendly.
I was worried as to whether mum wold settle in at the care home but she has settled and the staff are excellent with her.
My dad had dementia and lived at Park View for the last five months of his life. The home and his care were excellent. The staff were kind, compassionate and well trained in dementia care. I would not hesitate to recommend Park view to others.
The staff were very pleasant and cared for our Aunt very thoughtfully.
Her last two years at Park View were very happy.
Thank you to senior staff for keeping us updated.
The staff are really friendly and helpful.
I think Nan likes it there, she will get on well and make new friends.
Staff are nice and friendly and caring to Nan.
Food is nice every day.
I am cared for with dignity and I am happy with the things I am allowed to do. I love cooking and am allowed to help.
Comfortable. Staff are very kind. Food is good.
Staff were very supportive, accommodating and kindly throughout the latter stages of my father-in-law's terminal cancer. They took a personal interest in him that went far beyond carrying out their paid duties.
I'm very happy with my nan's care I can't say. She is happy though. She is shown kindness, love and compassion and looked after very well and I'm happy she's safe.
My Mother-in-law has settled in very well. The staff are very friendly, helpful and have allowed her to take part in lots of activities and have encouraged her to keep up with the hobbies that she has always enjoyed such as knitting, assisted cooking and singing. There was a wonderful programme of activities leading up to Christmas such as the Christmas bazaar, carol singing, visits from the local scouts, culminating with the 'Park View's got talent' final. Everyone is very caring.
Little contact with management re: daily routines etc. I feel settled here and have good rapport with all staff and residents alike and enjoy their company.
It is difficult to comment as I have no benchmark against which to measure. However, staff are always friendly and there is a "good atmosphere" throughout.
All staff were very helpful and kind and it was a lovely place for my step-dad to spend his last few days, It was very clean.
It was very difficult having to place my father in nursing care. However, my family and I are becoming used to not having him at home as we could not be happier with the care he is receiving. He is very settled and the staff, each and every one of them, make him feel happy and well looked after. They are each so caring and genuinely concerned for my father's care. The home is lovely, the residents are lovely. We all feel relaxed and happy with the level of care he is receiving.
I am disabled from long-term effects from Polio and can no longer walk. I am 82 years of age and contracted Polio when I was 18. The first two days at Park View Care Home were traumatic because of the unavailability of a stand-up hoist. I was moved from bed to armchair and vice versa by means of a conventional sling which was both tiring and uncomfortable. This meant that I was unable to get access to either the toilet or a commode. Mainly because the commode was too narrow for me to use it. The situation did not improve until my wife brought my own body belt from home so that I could then benefit by using the stand-up hoist to access the bathroom. My own carers at home also use a particular brand device to move me from bed to armchair but none seemed to be available at "Park View". Despite my advance request for 2 metal bed frames (one each side of the bed,) only one was available, which made it difficult to turn over or adjust my sleeping or sitting position easily. The carers were friendly, helpful and supportive but because of the poor organisation by the time my assisted washing and dressing were complete, my cooked breakfast was often either cold or tepid. Tea and suppers were also tepid on occasion. Finally, I very much appreciated the kindness of two of the carers who gave me a bath on my last day there (a far easy task for them!)
Thank you for your review of Park View Care Home. We welcome all feedback and always use this to improve the quality of the home and service we provide. I apologise that you felt the equipment we had was not suitable for you to use. From the review, I understand the equipment was not available...
My father was a resident for 4 months and receives the highest level of care whilst there. He was treated with dignity and respect and staff were very patient at all times. During the time leading up to his death, the staff communicated with us at all times so that we were aware of what was happening. I have the highest opinion of the care given by the staff. Excellent!
Mum was only a resident for three months before she sadly passed away, but during that time she received excellent care from all the staff. Her room was very comfortable and clean. the food was exceptional, the facilities for socialising were excellent and the nursing/care staff were patient, kind, caring and supportive not only to mum but also to me. The general ambience of this home is excellent more like a five-star hotel! I could not have asked for a better environment for mum during her last days "Highly recommended " does not seem sufficient praise! Thank you.
Staff have been wonderful to my aunt, always caring. I didn't get to meet the full team, but felt so confident she was safe and being cared for. Thank you.
The care provided to my sister is excellent. The staff are well trained and the food is very good. Lots of activities, room very clean and great gardens. Overall I think it is one of the best care home my sister has been in.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 June 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 12 Jun 2026
A resident was particularly happy after receiving a letter stamped with the seal of Buckingham Palace itself. Yes, really. One of our wonderful residents has received a reply from the...
There are no upcoming events for Park View Care Home.
Awards / Recognitions (1)
- 21 Sep 2012Recipient: Park View Care Home
Accreditations
There are no accreditations posted yet for Park View Care Home.
Meet the Team (20)

I am proud to say I commissioned The Cambridgeshire Care Home in 2016 and was the manager until 2019, having worked at First Care Homes since 2011. I returned in 2022.
I have worked in the social care sector as a registered manager in a home and regional capacity for over 25 years since leaving the NHS, where I was a ward sister.
I am a Registered Nurse and have a Degree in Gerontological Nursing, the Registered Managers Award and also Level 5 in management and leadership.
I love this home and want the staff to feel the same, as this then impacts our residents' experience and helps them feel at home right from day one

Started 2026

Started in 2023

Finance manager

in my spare time, I enjoy spending time with my family and watching my granddaughter grow up!

Started in 2019

Started in 2013

I started my career in my 20s. I really enjoy assisting people to make a difference to their lives, inspiring them to improve themselves with knowledge and new skills for the benefit of Residents. I have worked in domiciliary and home care for many years.
I have many qualifications as a teacher, trainer, assessor and mentor. I write training manuals and courses across a variety of subjects.

Head of reception

Started in 2021

Started in 2018

Started at Park View 2017

Started at Park View in 2016

Started at Park View 2021

Started at Park View 2020

Started at Park View 2013

Started at Park View in 2013

started at Park View in 2022

Started 2025

Started 2024
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Park View Care Home to verify any information. View our terms and conditions. Park View Care Home has an Enhanced Service -more info.