
Within a week he was much brighter and happier and interacting well with the staffSimon C(Son of Resident/Service User)

mum was a resident for four years. The nursing care she received throughout her stay was exceptionalC T(Daughter of Resident/Service User)

The care for my mum over the last 4 years has been outstandingTeresa E(Daughter of Resident/Service User)

Within a week he was much brighter and happier and interacting well with the staffSimon C(Son of Resident/Service User)

mum was a resident for four years. The nursing care she received throughout her stay was exceptionalC T(Daughter of Resident/Service User)

The care for my mum over the last 4 years has been outstandingTeresa E(Daughter of Resident/Service User)

Park View, part of First Care Homes is an attractive modern, purpose-built care home, providing residential, nursing and dementia care for up to 61 elderly people. Close to local transport and amenities, it is just one mile away from Ipswich, the bustling county town of Suffolk.
Park View is nestled within attractive landscaped gardens, with a large glass frontage which provides fantastic views of the gardens and overlooking Chantry Park. As...
Care Provided by Park View Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 69 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
(These prices are only a guideline, please contact Park View Care Home to find out the exact price for your requirements.)
The price(s) shown are provided by the care home. Contact Park View Care Home for full pricing details and T&Cs.
Contact Park View Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- First Care Homes Group
- Private Owned
Person in charge
- Jacky Gelder(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2012
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (69)
- Single Rooms with ensuite Wet Room (69)
Parking
- On site parking, with disabled parking and electric points available
Park View Care Home Reviews (192)
Park View Care Home has a Review Score of 9.8 (9.822) out of 10, based on 36 reviews in the last 2 years.
Over all time Park View Care Home has 192 reviews.
Lovely and clean and very friendly.
Wonderful staff.
My great aunt seems very happy.
In the short time she was there she was treated with dignity.
My husband was a resident for 3 1/2 years and during that time he was cared for very well. The staff work extremely hard in difficult situations and sometimes with staff shortages. My husband's end of life care was handled with care and compassion. The staff also cared for and supported me.
Thank you for your review, as always we really appreciate your feedback and we are pleased you felt your husband was cared for very well. It was our privilege to be able to support you both and we have some amazing memories of his music and the artwork he completed while he was with us at Park...
I am pleased that my dad is in good care and that he is very happy with his care. Thank you.
Time to chat and answer questions.
A warm welcome from the threshold. Thank you.
Am very pleased with all aspects of the care home. The staff are caring and work very hard. Having had some lunches, the food is of a very good standard and there is a good variety of choices. If residents request a particular meal it is readily provided. Many thanks to all.
Great care, lovely staff, so helpful, clean and airy home. Brilliant.
My aunt has been a resident in the home for nearly 4 years and has been very happy the whole time. I cannot fault the care she has received and the staff have always treated her with dignity and kindness. The rooms are maintained superbly and kept very clean. She had to have palliative care during this period and the staff were fantastic towards her and us. She, unfortunately, died with dignity mid-December.
My mother was here for over six months. She was very ill but was always treated well. Staff were friendly and prepared to spend the time required to make sure she ate and drank enough. She was helped to join in the activities as far as possible.
Have never envisaged a care home and staff could be of this quality.
I am a volunteer for Pets as Therapy, and I have been visiting Park View twice weekly with my dog, Gracie, an 11-year-old Golden Retriever, since its opening several years ago. We are always made to feel that our visits are important for the welfare of the residents, and we always receive a warm welcome from the manager and staff.
I cannot comment on the quality of the food, but the menus always appear to be interesting and varied. We are chaperoned throughout our visit, which is a basic rule of the Charity.
The public rooms are clean and tidy, and the staff have been successful in making them quite homely. Residents' rooms are clean and as tidy as the occupants wish to keep them !!
The Activities Team deserve a special mention because of the many and varied arrangements they make for film and slide shows, wildlife lectures and hobby type activities, Open Days, and Seasonal parties.
If I was responsible for finding accommodation for an elderly relative, it would be Park View.
Mum was admitted to Park View at the end of a short and sudden illness. This was not the plan, but sometimes things just work out for the best and this was one of those occasions. She was so content and happy here and could not have been better cared for anywhere else. All the staff were so thoughtful, caring and professional.
My mum was resident at Park View for over 3 years. I found the care she was given was first class. The staff were very patient with her. Everyone was very friendly including catering and housekeeping staff. Staff would go out of their way to chat to you. The rooms were always clean and a good variety of food. The gardens and lounge areas were always well kept and the gardens were a haven during the summer.
Wonderful care, well organised care team and very helpful/efficient management team. Bright rooms and communal areas. Pretty garden and attractive balcony overlooking neighbouring park. Home cooked food. I found it particularly helpful having a named team leader who I could call to find out how my mother was each day.
Very nice place, always made welcome. Patients are looked after very well, could do with some more parking.
Thank you for taking the time to review our services. We very much appreciate your positive comments and acknowledge that parking is sometimes an issue; we are currently reviewing how this may be improved in the future.
My mother was a resident here for her last six months, and as a family we were very grateful for the care she received. When she passed away I wanted to give something back, and have been a volunteer at PV for nearly two years The building and grounds provide an excellent atmosphere, and the staff are very attentive and friendly; which helps the residents feel at home.
Many thanks for your kind comments, I am so glad you felt supported by the team here and we would also like to thank you for your continued support to the home.
On the whole, I would not hesitate to recommend Park View to any person needing respite or permanent care.
Thank you so much for your kind comments, it is always a boost for the team to hear such positive feedback.
I chose Park View for respite care whilst my daughter( who I live with on a permanent basis) son-in-law and grandson had a two week holiday. I have difficulty getting about whilst waiting for hip surgery and therefore needed some help. By making this decision it gave them and myself reassurance as to my care and wellbeing. I have been very well cared for with any help needed with friendly, cheerfulness and caring staff which did radiate through to residents.
I am really happy with the care that my mother is getting at the home. It is more like a 5 star hotel than a care home. Staff are always happy to help and are friendly, far better than other care homes we looked at.
Very many thanks for your kind comments, it is always much appreciated by all the team to get such positive feedback.
The care that has been given to my husband has been second to none. He went to the home aged 59 and passed away very recently at the age of 60. The staff have always been compassionate and professional to not only him but to all his family and visitors at all times, from cleaners to nursing staff, receptionists, chefs etc. I can not thank them enough.
Thank you for your kind comments, they are much appreciated by the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 June 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 12 Jun 2026
A resident was particularly happy after receiving a letter stamped with the seal of Buckingham Palace itself. Yes, really. One of our wonderful residents has received a reply from the...
There are no upcoming events for Park View Care Home.
Awards / Recognitions (1)
- 21 Sep 2012Recipient: Park View Care Home
Accreditations
There are no accreditations posted yet for Park View Care Home.
Meet the Team (20)

I am proud to say I commissioned The Cambridgeshire Care Home in 2016 and was the manager until 2019, having worked at First Care Homes since 2011. I returned in 2022.
I have worked in the social care sector as a registered manager in a home and regional capacity for over 25 years since leaving the NHS, where I was a ward sister.
I am a Registered Nurse and have a Degree in Gerontological Nursing, the Registered Managers Award and also Level 5 in management and leadership.
I love this home and want the staff to feel the same, as this then impacts our residents' experience and helps them feel at home right from day one

Started 2026

Started in 2023

Finance manager

in my spare time, I enjoy spending time with my family and watching my granddaughter grow up!

Started in 2019

Started in 2013

I started my career in my 20s. I really enjoy assisting people to make a difference to their lives, inspiring them to improve themselves with knowledge and new skills for the benefit of Residents. I have worked in domiciliary and home care for many years.
I have many qualifications as a teacher, trainer, assessor and mentor. I write training manuals and courses across a variety of subjects.

Head of reception

Started in 2021

Started in 2018

Started at Park View 2017

Started at Park View in 2016

Started at Park View 2021

Started at Park View 2020

Started at Park View 2013

Started at Park View in 2013

started at Park View in 2022

Started 2025

Started 2024
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