Park View Care Home

1 Chantry Close, Ipswich IP2 0QR
Review Us
9.9 178 Reviews
  • Park View Care Home, Ipswich
Park View, part of First Care Homes is an attractive modern, purpose-built care home, providing residential, nursing and dementia care for up to 61 elderly people. Close to local transport and amenities, it is just one mile away from Ipswich, the bustling county town of Suffolk.

Park View is nestled within attractive landscaped gardens, with a large glass frontage which provides fantastic views of the gardens and overlooking Chantry Park. As well as a comprehensive activities programme, Park View has a surround sound cinema, a therapy room offering aromatherapy along with a library, activity kitchen, Bistro, residents own garden, balconies and terraces. All bedrooms have ensuite wet room, telephone, flat screen TV with Freeview and Sky channels.

Park View also offers residents a private dining room for special occasions including family functions.
Show Park View Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1495
  • Self-Funded Residential Dementia Care: from £1495
  • Self-Funded Nursing Care: from £1595
  • Self-Funded Nursing Dementia Care: from £1595
  • RESPITE Self-Funded Residential Care: £1640 – £1650
  • RESPITE Self-Funded Residential Dementia Care: from £1644
  • RESPITE Self-Funded Nursing Care: from £1645
  • RESPITE Self-Funded Nursing Dementia Care: from £1645

(These prices are only a guideline, please contact Park View Care Home to find out the exact price for your requirements.)

These prices are only a guideline, please contact Park View Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Carol Rhind (Manager)

Local Authority / Social Services

Admission Criteria

  • Private
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (69)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (69)

Parking

  • On site parking, with disabled parking and electric points available

Park View Care Home Reviews (178)

9.9

Park View Care Home has a Review Score of 9.9 (9.915) out of 10, based on 40 reviews in the last 2 years.
Over all time Park View Care Home has 178 reviews.

Overall Experience
  • 146
  • 31
  • 1
  • 0
  • 0
Date Published
  • 178
  • 12
  • 19
  • 40
  • 138
Reviewer Connection to Park View Care Home
  • 56
  • 33
  • 20
  • 11
  • 8
  • 6
  • 6
  • 5
  • 4
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 178, showing 121-140
Review from Robert D (Partner of Resident) published on 10 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice place, always made welcome. Patients are looked after very well, could do with some more parking.
Reply from Helene Schwabe-Magill, Customer Relations at Park View Care Home

Thank you for taking the time to review our services. We very much appreciate your positive comments and acknowledge that parking is sometimes an issue; we are currently reviewing how this may be improved in the future.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Phil W (Regular Volunteer) published on 7 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Park View, Ipswich is located on the outskirts of the town and opposite one of the town's major parks.
My mother was a resident here for her last six months, and as a family we were very grateful for the care she received. When she passed away I wanted to give something back, and have been a volunteer
at PV for nearly two years The building and grounds provide an excellent atmosphere, and the staff are very attentive and friendly; which helps the residents feel at home.
Reply from Helene Schwabe-Magill, Customer Relations at Park View Care Home

Many thanks for your kind comments, I am so glad you felt supported by the team here and we would also like to thank you for your continued support to the home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J S (Partner of Resident) published on 24 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Park View was opened 6 years ago and is more like a hotel than a nursing home. The premises are kept very clean at all times. The food is excellent and is served in dining rooms on each floor. Staff are generally very helpful and respond well to all reasonable requests.
On the whole, I would not hesitate
to recommend Park View to any person needing respite or permanent care.
Reply from Helene Schwabe-Magill, Customer Relations at Park View Care Home

Thank you so much for your kind comments, it is always a boost for the team to hear such positive feedback.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pam B (Resident) published on 20 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I chose Park View for respite care whilst my daughter( who I live with on a permanent basis) son-in-law and grandson had a two week holiday. I have difficulty getting about whilst waiting for hip surgery and therefore needed some help. By making this decision it gave them and myself reassurance as
to my care and wellbeing. I have been very well cared for with any help needed with friendly, cheerfulness and caring staff which did radiate through to residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Graham T (Son of Resident) published on 16 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am really happy with the care that my mother is getting at the home. It is more like a 5 star hotel than a care home. Staff are always happy to help and are friendly, far better than other care homes we looked at.
Reply from Helene Schwabe-Magill, Customer Relations at Park View Care Home

Very many thanks for your kind comments, it is always much appreciated by all the team to get such positive feedback.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D W (Wife of Resident) published on 8 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care that has been given to my husband has been second to none. He went to the home aged 59 and passed away very recently at the age of 60. The staff have always been compassionate and professional to not only him but to all his family and visitors at all times, from cleaners to nursing staff, receptionists,
chefs etc. I can not thank them enough.
Reply from Helene Schwabe-Magill, Customer Relations at Park View Care Home

Thank you for your kind comments, they are much appreciated by the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ray W (Nephew of Resident) published on 25 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our overall experience of the home is very good it is always clean and tidy. The staff are very helpful to both visitors and residents. Everyone is very caring standards have always been maintained at a high level.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Debbie B (Daughter of Resident) published on 21 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad became a resident of Park View Care Home, Ipswich in January 2018. From the start, he was looked after extremely well. All staff were very attentive to his needs as he was suffering from Alzheimer's Disease and also had bad continence issues.
As a caring family, we are so thankful for the care
my dad received whilst he was in the home. He settled in very well during his time there and nothing was too much trouble with all the carers at the home.
Sadly he passed away on 8th May 2018 but he was looked after so well right until the very end of his life.
Reply from Helene Schwabe-Magill, Customer Relations at Park View Care Home

Very many thanks for your kind comments, your positive feedback will ensure our team continues to provide a high level of support to all our residents and their families.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maureen H (Daughter of Resident) published on 13 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been here almost 2 yrs and members of our family visit every day. Mum has been looked after very well so we know she's looked after and is happy and as well as can be expected with her dementia.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Brian F (Son of Resident) published on 6 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise Park View highly enough. My mum is receiving "End Of Life "care. The staff are all kind, efficient and helpful. The care home is spotlessly clean, has excellent facilities. It has a very welcoming feel to it. Thoroughly recommended.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elizabeth B (Niece of Resident) published on 15 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We found the place very clean, staff are friendly and helpful. The care given is excellent. Everyone is treated with respect and dignity (visitors included). The safety and security is very good, the rooms are light and airy and comfortable.
Reply from Helene Schwabe-Magill, Customer Relations at Park View Care Home

Thank you for your comments, your views are important to us and enable us to maintain our service levels.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Arthur R (Resident) assisted by family/friend published on 9 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very well cared for by all the staff.
The amenities are very good. The rooms are clean.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joan R (Resident) published on 9 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had a thoroughly good time following a difficult operation. The staff were very caring and the food was excellent. I came out feeling infinitely better than on entry. I will certainly consider future periods of respite with you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carol G (Friend of Resident) published on 9 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care is amazing and surroundings homely.
People with end of life care have a quality of life they deserve.
Friends are made very welcome and get included in the care and work together with us.
Feel most humble for our friend at this stage of life. A big thank you.
Very relaxing environment.
Reply from Helene Schwabe-Magill, Customer Relations at Park View Care Home

Very many thanks for your kind comments.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lynn P (Mother of Resident) published on 9 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has settled in very well. The staff are all very friendly and helpful. The food is very good. The activities are excellent, there is always something going on. I would fully recommend the care home to anybody.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S L (Sister-in-law of Resident) published on 27 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent home, staff very friendly and helpful. Plenty of stimulation for guests. Hope I can find a home as good when I need one for myself.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sara M (Daughter of Resident) published on 31 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are well trained, courteous and respectful. Nothing is too much trouble. The facilities are really nice and you are made to feel at home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Miriam M (Daughter of Resident) published on 19 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Park View was always immaculate, both in and out.
We made good use of the lovely terrace and 'big window' area on the top floor, made my mother feel connected to the real world of people and traffic.
Food appetising and favourites noted.
I never dreaded visiting.
All staff respected our wishes.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stephen W (Resident) assisted by family/friend published on 8 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean and friendly. All staff are approachable and helpful. Care is very good and professional.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J E (Daughter of Resident) published on 21 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First class all round care.
Food is particularly excellent.
The decoration of the home is excellent and of a high standard.
Very kind and patient with residents.
Huge variety of activities to keep residents stimulated and occupied.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.915)

Overview of Review Score

The Review Score of 9.9 (9.915) out of 10 for Park View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 40 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.915 for Park View Care Home is calculated as follows: ( (437 Excellents x 5) + (31 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 472 Ratings = 4.915
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Park View Care Home is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 40 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Jun 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (21)

Carol

Carol Rhind

Job Title: Manager Joined: 2023

A very warm welcome to Park View care Home


I have been working in health and Social Care services for over 30 years. My career has covered many interesting areas from emergency care, acute services, community nursing, qualifying as a district nurse and management. I made the transition to care home management in 2012.


I really enjoy working with people and what I love about this role is I can make a difference, ensuring that each of our residents is supported as an individual with dignity and respect. I love working with the care home team to support our residents as partners to fulfil their lifestyle choices, revisiting hobbies and developing new passions and lived experiences. Importantly, time to have fun and time to reflect.


I truly believe in a ‘hands on' approach working with the team and residents delivering quality care with compassion.


I look forward to welcoming you and your families to Park View Care Home

Lindsey

Lindsey Reader

Job Title: Deputy Manager Joined: 2023

Started in 2023

Sharon

Sharon Bowen

Job Title: Customer Relations Manager Joined: 2017

I started working at Park View in May 2017, I started here as a Care Assistant and worked my way up to Head of care then I did my NVQ Level 5 and then progressed as a Customer Relations Manager. I love meeting new people and getting to hear all about people's loved ones.
in my spare time, I enjoy spending time with my family and watching my granddaughter grow up!

Lorraine

Lorraine Pretlove

Job Title: Head of Wellbeing Joined: 2019

Started in 2019

Ashton

Ashton Wiles

Job Title: Head of Care for Dementia Joined: 2013

Started in 2013

Bev

Bev Dean

Job Title: Head Housekeeper & Laundry Joined: 2012

I started at Parkview when it opened in 2012. My dad was the very first resident in the home.
My first role was as a care assistant working on the Dementia floor.
My role then changed to be one of the domestic assistants and I worked my way up to become supervisor and now Head Housekeeper.
Me and my team of domestic assistants have pride in our work to keep the home a clean and pleasant environment for our lovely residents.

Jean

Jean Miller

Job Title: Head of Reception Joined: 2012

Head of reception

Sarah-Louise

Sarah-Louise Manton

Job Title: Training and Development Manager Joined: 2020

Sarah takes all members of staff through compulsory training, induction training and refresher courses at The Cambridgeshire Care Home and at Park View, Ipswich.

Jim

Jim Pretlove

Job Title: Site Maintenance Operative Joined: 2021

Started in 2021

Darren

Darren Morton

Job Title: Head Chef Joined: 2018

Started in 2018

Shannon

Shannon Woods

Job Title: Reception Joined: 2024

Started with Park View in 2024

Donna

Donna Batterham

Job Title: Chef Joined: 2017

Started at Park View 2017

Natasha

Natasha Kettering

Job Title: Kitchen Assistant Joined: 2016

Started at Park View in 2016

Gloria

Gloria Mina

Job Title: Head of Care Ground Floor Joined: 2024

Started at Park View 2024

Harvey

Harvey Teague

Job Title: Kitchen Assistant Joined: 2021

Started at Park View 2021

Amy

Amy Rabett

Job Title: Care Assistant Joined: 2023

Started at Park View 2023

Amy

Amy Ridley

Job Title: Care Assistant Joined: 2020

Started at Park View 2020

Lisa

Lisa Farrow

Job Title: Well-Being Assistant Joined: 2013

Started at Park View 2013

Elizabeth

Elizabeth Cotton

Job Title: Hospitality Assistant Joined: 2013

Started at Park View in 2013

Ryan

Ryan Guingona

Job Title: Team leader Joined: 2024

Started at Park View in 2024.

Caroline

Caroline Smith

Job Title: Housekeeper Joined: 2022

started at Park View in 2022

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Park View Care Home to verify any information. View our terms and conditions. Park View Care Home has an Enhanced Service - more info.