
Within a week he was much brighter and happier and interacting well with the staffSimon C(Son of Resident/Service User)

mum was a resident for four years. The nursing care she received throughout her stay was exceptionalC T(Daughter of Resident/Service User)

The care for my mum over the last 4 years has been outstandingTeresa E(Daughter of Resident/Service User)

Within a week he was much brighter and happier and interacting well with the staffSimon C(Son of Resident/Service User)

mum was a resident for four years. The nursing care she received throughout her stay was exceptionalC T(Daughter of Resident/Service User)

The care for my mum over the last 4 years has been outstandingTeresa E(Daughter of Resident/Service User)

Park View, part of First Care Homes is an attractive modern, purpose-built care home, providing residential, nursing and dementia care for up to 61 elderly people. Close to local transport and amenities, it is just one mile away from Ipswich, the bustling county town of Suffolk.
Park View is nestled within attractive landscaped gardens, with a large glass frontage which provides fantastic views of the gardens and overlooking Chantry Park. As...
Care Provided by Park View Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 69 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
(These prices are only a guideline, please contact Park View Care Home to find out the exact price for your requirements.)
The price(s) shown are provided by the care home. Contact Park View Care Home for full pricing details and T&Cs.
Contact Park View Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- First Care Homes Group
- Private Owned
Person in charge
- Jacky Gelder(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2012
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (69)
- Single Rooms with ensuite Wet Room (69)
Parking
- On site parking, with disabled parking and electric points available
Park View Care Home Reviews (192)
Park View Care Home has a Review Score of 9.8 (9.822) out of 10, based on 36 reviews in the last 2 years.
Over all time Park View Care Home has 192 reviews.
If I were in the same position, I would be very content here at Park View.
Thank you so much for a lovely review, I will pass on your comments to all the team, it's such a pleasure to look after your auntie.
Service has been brilliant so far and helped us all out when we urgently needed assistance. Cannot thank the staff enough for what they have done, which has made us realise this is the best solution moving forward. Happy to continue into the future.
Thank you for your kind winds, it's a pleasure being able to look after Mum, I will ensure that the team are aware of your lovely feedback. Thank you again.
The care she received, was excellent. I know she was looked after in the best way possible.
Thank you for this lovely review, it was a pleasure to be able to look after your wife, I will pass on these lovely comments to our teams.
She loved having her hair cut and blowdried at her stay.
Thank you for your time in writing this review, I will ensure your lovely comments are handed to our staff, it's a pleasure to be able to look after your loved one.
My mum had to be moved urgently into a care home from another area to be near me and my family in Ipswich. After much research, we chose Park View. I must say from the initial contact with the customer relations manager, the service we have received has been exceptional - very professional. She managed to find Mum a suitable room at very short notice. Since Mum moved in, she has really changed and is very happy and enjoying being there. All the staff can't do enough for her and are so friendly and talkative. 10/10 service from the customer relations manager and all her staff.
Thank you for this great review, we are very happy to be able to look after Mum. Enjoy your time away and we will see you soon. I will ensure these comments are passed on to the team.
My mother enjoyed her respite care. She enjoyed the company, the food and the care she received was very good.
Thank you for your review I will ensure the team is made aware of your lovely comments.
The food served is excellent and delicious.
The entire home is clean, fresh and tidy, and my mum's room is beautiful, having just been refurbished.
The manager is amazing, and this reflects on her wonderful staff - nothing is too much trouble for them. I have no problem with them caring for my mum.
Outstanding in every way.
Incredible!
Thank you for your lovely comments, it's a pleasure to be able to look after Mum, I will ensure these lovely comments are passed on to the team.
I had my auntie stay at Park View for respite care while I went on holiday. On my return, she stated that she had a wonderful time and all the staff were friendly and very helpful. The food was lovely, and the new rooms that had been recently decorated are lovely.
Thank you for your kind words, and we will share your review with the team.
Having short listed and visited three care homes in the Ipswich area to provide care for my stepmother, myself and all my family members unanimously agreed that Park View would be an ideal home for her to spend the last few years of her life. Unfortunately, she died just two months after moving in. Our biggest regret was that she didn't live longer in a place where we knew she was at last somewhere safe, loved and well looked after.
Thank you for your kind words, it was a pleasure to look after a lovely lady, I will ensure your kind words are passed on to the team.
Extremely pleased with the care our mother received at Park View Care Home. All the staff are well trained in all aspects of care and hospitality.
Thank you for your review, I will ensure the team are made aware of your lovely comments
Care very attentive and compassionate with all care home staff friendly and helpful.
Thank you for your kind words. I will ensure to pass these on to the team.
Everything about Park View care home was excellent. The staff were plentiful, attentive and treated my father with exceptional kindness and respect. There is a lovely, happy atmosphere in the home. The food is homecooked and delicious. The residents are sociable, and everything is run like clockwork. Thank you so much for caring for my dad.
Thank you so much for your lovely review, i will ensure to pass on your praise to the team.
All residents are so happy and satisfied.
Thank you for such a lovely review, I will hand over these lovely comments to the teams.
After spending 76 years happily married to my husband and he passed away, the time has come for me to be cared for. I came to view Park View and straight away I felt that this home was the place where I would be happy to spend the rest of my years, where I made many friends.
Thank you for your lovely review, and it's such a pleasure to look after you. I will let the staff know about your lovely comments.
Park View Care Home is an ideal place for people to live. Situated in South East Ipswich it is within easy reach for visitors. All of the staff are friendly and helpful and nothing is too much trouble. The staff are all professional and highly skilled. The care home is very clean and everything is of a high standard. The fees are competitive and are all-inclusive which is great. I know of someone who lived here a few years ago and they really enjoyed living at Park View so it was an easy decision for me to make Park View the care home for my aunty.
Thank you so much for the lovely review, its a pleasure to be able to look after your aunty, I will pass on your lovely review to staff
I was very anxious at the thought of coming into a home, but have been so very surprised at the welcome and the help I receive from the staff, keeping me happy and young.
Such lovely comments, its such a pleasure to look after you, thank you for you lovely comments
My father became a resident at Park View Care Home during lockdown. He received superb care and towards the end, life became more of a challenge. The wonderful staff did all they could to make him comfortable. They also provided great support for me during difficult times. Five stars all the way.
Thank you so much for this lovely review, i will ensure that i let the team know of your lovely comments, it was such a pleasure to be able to look after dad
From my regular visits, I could see he was really happy, eating well, being cared for and being stimulated.
Upon the end of his 3-week stay, I took the decision for my father to remain in Park View as a permanent resident as I knew he would be very well cared for.
Thank you for your lovely comments. I will ensure the team are made aware of this review. We do strive to treat everyone as a member of our own family and really enjoy the privilege of being able to look after your Father.
I found everyone involved with my daughter's care very caring and made her feel special.
Thank you for your lovely review, I will ensure that the team are aware of your compliments.
The wellness team run a full programme of excellent activities. The nurses are kind and attentive. Really well managed. Well maintained. Hugely pleased we moved aunt here.
Thank you so much for such a lovely review, I will ensure that these comments are passed on to our team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 June 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 12 Jun 2026
A resident was particularly happy after receiving a letter stamped with the seal of Buckingham Palace itself. Yes, really. One of our wonderful residents has received a reply from the...
There are no upcoming events for Park View Care Home.
Awards / Recognitions (1)
- 21 Sep 2012Recipient: Park View Care Home
Accreditations
There are no accreditations posted yet for Park View Care Home.
Meet the Team (20)

I am proud to say I commissioned The Cambridgeshire Care Home in 2016 and was the manager until 2019, having worked at First Care Homes since 2011. I returned in 2022.
I have worked in the social care sector as a registered manager in a home and regional capacity for over 25 years since leaving the NHS, where I was a ward sister.
I am a Registered Nurse and have a Degree in Gerontological Nursing, the Registered Managers Award and also Level 5 in management and leadership.
I love this home and want the staff to feel the same, as this then impacts our residents' experience and helps them feel at home right from day one

Started 2026

Started in 2023

Finance manager

in my spare time, I enjoy spending time with my family and watching my granddaughter grow up!

Started in 2019

Started in 2013

I started my career in my 20s. I really enjoy assisting people to make a difference to their lives, inspiring them to improve themselves with knowledge and new skills for the benefit of Residents. I have worked in domiciliary and home care for many years.
I have many qualifications as a teacher, trainer, assessor and mentor. I write training manuals and courses across a variety of subjects.

Head of reception

Started in 2021

Started in 2018

Started at Park View 2017

Started at Park View in 2016

Started at Park View 2021

Started at Park View 2020

Started at Park View 2013

Started at Park View in 2013

started at Park View in 2022

Started 2025

Started 2024
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