
Within a week he was much brighter and happier and interacting well with the staffSimon C(Son of Resident/Service User)

mum was a resident for four years. The nursing care she received throughout her stay was exceptionalC T(Daughter of Resident/Service User)

The care for my mum over the last 4 years has been outstandingTeresa E(Daughter of Resident/Service User)

Within a week he was much brighter and happier and interacting well with the staffSimon C(Son of Resident/Service User)

mum was a resident for four years. The nursing care she received throughout her stay was exceptionalC T(Daughter of Resident/Service User)

The care for my mum over the last 4 years has been outstandingTeresa E(Daughter of Resident/Service User)

Park View, part of First Care Homes is an attractive modern, purpose-built care home, providing residential, nursing and dementia care for up to 61 elderly people. Close to local transport and amenities, it is just one mile away from Ipswich, the bustling county town of Suffolk.
Park View is nestled within attractive landscaped gardens, with a large glass frontage which provides fantastic views of the gardens and overlooking Chantry Park. As...
Care Provided by Park View Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 69 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
(These prices are only a guideline, please contact Park View Care Home to find out the exact price for your requirements.)
The price(s) shown are provided by the care home. Contact Park View Care Home for full pricing details and T&Cs.
Contact Park View Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- First Care Homes Group
- Private Owned
Person in charge
- Jacky Gelder(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2012
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (69)
- Single Rooms with ensuite Wet Room (69)
Parking
- On site parking, with disabled parking and electric points available
Park View Care Home Reviews (192)
Park View Care Home has a Review Score of 9.8 (9.822) out of 10, based on 36 reviews in the last 2 years.
Over all time Park View Care Home has 192 reviews.
I could not have asked for better loving care for my dear wife over the last six weeks of her life on this earth. The staff were professional in all they did and my wife was completely pain-free at the end. Some staff went the extra mile and even came in on their days off to make sure my wife was comfortable. It was also such a comfort to my wife to have our dog with her every day.
Thank you for these kind words, we will miss seeing the dog, so please ensure you pop by for a cup of tea and cake. it was a pleasure to be able to look after your wife.
I have been here in Park View for 2 weeks of respite care after a knee replacement followed by a week in hospital and unfortunately, my husband passing away. Park View has been wonderful in helping me get back on my feet and my mind sorted after a very traumatic time for me. The staff are so kind, considerate, caring and nothing is too much bother. They are all wonderful. I have enjoyed my stay and will always remember everybody's kindness.
it was our pleasure to able to provide you with the care needed at that time, please don't be a stranger and pop in for a cup of tea and a piece of the lovely homemade cake. I truly hope you're getting on well at home.
It was lovely! Like a first-class hotel and just what the doctor ordered. Food and choice was excellent. Staff were always kind, welcoming and caring. I certainly wouldn't mind going back again. Thank you so much.
Thank you so much for this lovely review, it was a pleasure to have you with us. Please come and have a coffee and cake with us all soon. Look forward to seeing you again.
The care for my mum over the last 4 years has been outstanding and over her last days, the care was stepped up even further. The compassion and dignity was first class. The support my family and I got was also first class. Couldn't have asked for better care. I have been connected with Park View for the last 10 years as my dad previously spent 6 years here before he passed.
Thank you so much for these kind words, it's been a pleasure to be able to care for your parents, Mum is truly missed by all. Please come back to see us soon, all staff would be delighted to see you all.
Every single care assistant was amazing they not only made my stepdad feel welcome, but us as a family too! They all make a great cup of tea and I got one every visit! The care my stepdad received was first-class.
The care home deserves to have an 'outstanding' rating!
And what an absolute pleasure it is to look after your stepfather, his smile lights up the room! You're all very welcome, next time grab yourself a piece of cake.
Park View have worked wonders with my father. He came to the home from living on his own. He was depressed, withdrawn and not used to social contact. Within a week he was much brighter and happier and interacting well with the staff and other residents. The staff have worked very hard to make him welcome and to integrate him into life as a resident, nothing is too much trouble. They keep me up to date with regular messages.
Thank you so much for such a lovely review, and what a pleasure to able to care for your father. Please make sure you stop at the bistro for coffee and cake when you next visit
Staff balanced his wishes and needs (which were not always aligned) with sensitivity and skill.
It meant so much to know that he was cared for with compassion and warmth when we were not with him.
Thank you for such kind words, I will pass these on to the staff, it was such a pleasure to be able to care for your father in law, he will be missed
Our mum was a resident for four years. The nursing care she received throughout her stay was exceptional. The kind and compassionate staff are a credit to the home, and the love and attention they showed our mum, we as a family will always be thankful for.
Thank you for these kind words; it was a pleasure to look after Mum and get you all as a family. If you are passing by, do stop in and say hello. You will all be missed.
They also made the many visitors most welcome and comfortable with drinks, etc.
Thank you for this lovely review, it was such a pleasure to be able to care for your cousin, and to get to know her family. Please do pop by when passing for a cup of tea and slice of cake
The staff were all so kind, caring, and so thoughtful towards my mum.
She couldn't have been in a better place to end her life and made it so comfortable for her, also even the staff were so kind to me and my sister and helping us to deal with our sad loss. Thank you.
Thank you for these kind words, it was an absolute pleasure to be able to look after Mum, I will ensure these kind words are passed on to the whole team. When you're next in the area pop in for a drink and a cake.
Mu was treated with utmost care and dignity and the compassion shown to us was incredible. I would have no hesitation in recommending Park View.
Thank you for the lovely review, it was such a pleasure to meet Mum and your family. Please come back for tea and cake when you are next in the area.
I think I could be in the best care home.
Thank you for this lovely review; its been a been a pleasure getting to know you. Look forward to having a cup of tea and cake soon.
Great family-run business.
The home and staff are just one big family.
The important thing is I think Mum is happy there.
It's so lovely being able to look after Mum. I am so pleased that she has settled in so well. Ensure you grab yourself a nice coffee and cake when you next visit.
I thought the standard of the home was excellent. The food was very good. The staff were very caring and couldn't do enough for you. Mum was quite happy overall.
Thank you for this lovely review, Mum settled in lovely with us and it was a pleasure to get to know Mum and her family, you are more than welcome to come back for a cup of tea and cake.
From our very first visit to having a look around, we had a warm feeling that our loved one would be well cared for. Throughout our loved ones' stay, the care and attention to detail have been simply the best we could have asked for. All the staff involved have been excellent through the ups and downs and we've been able to have a chat, and nothing was too much trouble, whatever we asked for. Thank you once again. You have helped us through a very difficult time.
Thank you for your kind words; it was a pleasure to be able to look after your loved one. I will ensure to pass on these lovely comments to all the staff.
Honestly, we can't thank all the staff who cared for her enough, they were kind, caring and nothing was too much trouble. They have been supportive of our family throughout and especially now.
The only downfall is that we wish we had found this care home sooner.
We certainly wouldn't hesitate to recommend it to anyone.
Thank you so much.
What a lovely words, it was an absolute pleasure to be able to look after Nan, please drop by when passing for a cup of tea and cake. I will let the staff know of these lovely comments.
I am writing this as a resident's wife, so I really did not go to visit my husband as I was on holiday, but the reviews I received from family and friends who did say my husband was very well looked after and that the food was very good. What I saw of the home was that it was very good and well-run. Before I put him in the home I asked around and was assured it was one of the best care homes around. I wouldn't hesitate to use it again for respite if I needed it, but for permanent residence, I'm afraid I could not afford it.
Thank you for this lovely review, I will ensure I let the staff know. We look forward to seeing you in the future.
They did not target the small or basic aspects of care which are so important. Their end-of-life care was exemplary, at every different level and I have nothing but praise and admiration for each and every one of them.
Thank you for your kind words. It was such a privilege to look after your aunt and she will be very much missed by us all at the home. We learnt so much from her and she was fascinated by how much training had changed from when she trained as a nurse.
My mum only had a week in this lovely home before she died, but in that week she had exceptional care. Nothing was too much trouble. She had a beautiful room, and the staff took great care in feeding her and helping her drink. Mum has dementia and was in the end-of-life stage by the time she was moved to Park View. I just wish she had had longer there. Lovely staff and at every stage her care was explained to us. She was made comfortable at the end and we, as family, were to be involved in all decisions about her care.
Thank you for your kind words which we have shared with the staff. It was a pleasure and honour to look after Mum in her last week.
Lovely place for Dad to spend in his last few weeks. His most important thing before he died was to make sure his wife was settled in, which was achieved. Thank you for looking after my lovely dad.
Thank you for your review, and what a pleasure it was to be able to achieve his last wishes were granted. I will ensure your lovely comments are passed onto the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 June 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 12 Jun 2026
A resident was particularly happy after receiving a letter stamped with the seal of Buckingham Palace itself. Yes, really. One of our wonderful residents has received a reply from the...
There are no upcoming events for Park View Care Home.
Awards / Recognitions (1)
- 21 Sep 2012Recipient: Park View Care Home
Accreditations
There are no accreditations posted yet for Park View Care Home.
Meet the Team (20)

I am proud to say I commissioned The Cambridgeshire Care Home in 2016 and was the manager until 2019, having worked at First Care Homes since 2011. I returned in 2022.
I have worked in the social care sector as a registered manager in a home and regional capacity for over 25 years since leaving the NHS, where I was a ward sister.
I am a Registered Nurse and have a Degree in Gerontological Nursing, the Registered Managers Award and also Level 5 in management and leadership.
I love this home and want the staff to feel the same, as this then impacts our residents' experience and helps them feel at home right from day one

Started 2026

Started in 2023

Finance manager

in my spare time, I enjoy spending time with my family and watching my granddaughter grow up!

Started in 2019

Started in 2013

I started my career in my 20s. I really enjoy assisting people to make a difference to their lives, inspiring them to improve themselves with knowledge and new skills for the benefit of Residents. I have worked in domiciliary and home care for many years.
I have many qualifications as a teacher, trainer, assessor and mentor. I write training manuals and courses across a variety of subjects.

Head of reception

Started in 2021

Started in 2018

Started at Park View 2017

Started at Park View in 2016

Started at Park View 2021

Started at Park View 2020

Started at Park View 2013

Started at Park View in 2013

started at Park View in 2022

Started 2025

Started 2024
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