Park View Care Home

1 Chantry Close, Ipswich IP2 0QR
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9.8 190 Reviews
  • Park View Care Home, Ipswich
Park View, part of First Care Homes is an attractive modern, purpose-built care home, providing residential, nursing and dementia care for up to 61 elderly people. Close to local transport and amenities, it is just one mile away from Ipswich, the bustling county town of Suffolk.

Park View is nestled within attractive landscaped gardens, with a large glass frontage which provides fantastic views of the gardens and overlooking Chantry Park. As well as a comprehensive activities programme, Park View has a surround sound cinema, a therapy room offering aromatherapy along with a library, activity kitchen, Bistro, residents own garden, balconies and terraces. All bedrooms have ensuite wet room, telephone, flat screen TV with Freeview and Sky channels.

Park View also offers residents a private dining room for special occasions including family functions.
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Care Provided by Park View Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1645
  • Self-Funded Residential Dementia Care: from £1645
  • Self-Funded Nursing Care: from £1800
  • Self-Funded Nursing Dementia Care: from £1800
  • RESPITE Self-Funded Residential Care: £1640 – £1650
  • RESPITE Self-Funded Residential Dementia Care: from £1807
  • RESPITE Self-Funded Nursing Care: from £1807
  • RESPITE Self-Funded Nursing Dementia Care: from £1807

(These prices are only a guideline, please contact Park View Care Home to find out the exact price for your requirements.)

The price(s) shown are provided by the care home. Contact Park View Care Home for full pricing details and T&Cs.

Contact Park View Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Park View Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Carol Rhind (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (69)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (69)

Parking

  • On site parking, with disabled parking and electric points available

Park View Care Home Reviews (190)

9.8

Park View Care Home has a Review Score of 9.8 (9.815) out of 10, based on 36 reviews in the last 2 years.
Over all time Park View Care Home has 190 reviews.

Overall Experience
  • 156
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Date Published
  • 190
  • 9
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  • 36
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Reviewer Connection to Park View Care Home
  • 60
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  • 2
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Total of 190, showing 181-190
Review from D B (Son of Resident) published on 2 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can only endorse my 98 year old mothers words about Park View "they are so caring and genuine". All staff are very friendly and speak to you whenever you visit. The medical team discuss matters and keep you informed.


The homes attention to detail is outstanding and nothing is too much trouble.

Food is excellent and if it's not on the menu they will do their very best to provide it.


Many elude to service and customer first but few provide it, Park View however fully delivers on both I cannot speak highly enough of Park View.

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Review from C F (Resident) published on 26 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt feels safe, the staff are very friendly and caring. There is plenty of freshly home cooked food and very pleasant surroundings. The gardens are very well kept. The staff are very respectful and treat my aunt with dignity. Everywhere is very clean and clothes are laundered daily. I would recommend.
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Review from Maureen & Bryn (Daughter of Resident) published on 14 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother was admitted to Park View Care Home, Ipswich in a very weak state and in fact only survived another 5 weeks. However during that time, the care and support that she was given could not have been bettered. She was made very comfortable and received all the help and support that she needed.
Likewise, this help and support was also extended to us, her family. The staff were also very good in listening to the family and dealing with our questions or concerns. We are very grateful that our mother was able to spend her last few weeks of life in which a lovely place.
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Review from C C (Friend of Resident) published on 12 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good, clean and helpful. Nice people to talk to and very caring.
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Review from K A (Resident) published on 12 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care very good and food also. Gardens relaxing.
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Review from David M (Son of Resident) published on 22 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Park View is always calm and welcoming. The staff always considerate, warm, approachable and very professional. The rooms, both private and public, are clean bright, well designed and well maintained. In every respect the overall standard of care, from nursing to catering is always excellent.
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Review from N S (Son of Resident) published on 2 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Father is well cared for, have had some issues over medication but these are largely sorted out. Have seen a fairly rapid deterioration but this has been dealt with very well (Parkinson's). We could not have done this without the help from Park View. Do feel that support from NHS or link to care homes
needs to be a priority.
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Review from J W (Wife of Resident) published on 27 November 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff are very nice and approachable, they are very caring to my husband and treat him very much as a person.
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Review from Alison B (Daughter of Resident) published on 26 November 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care and staff are very good however I feel that there should be more activities for residents so that they interact with one another.
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Review from P M (Son-in-law of Resident) published on 25 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the day of admittance until her decease my mother in law received a superb level of care. The staff were caring and compassionate without exception. They did their utmost to satisfy her needs be it comfort, dietary needs or physical and emotional welfare. The care home was most comfortable, well
furnished and very welcoming to visitors. My wife and I were particularly impressed with the care, kindness and sensitivity shown towards us and my mother in law during her final days.
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Current Review Score: 9.8 (9.815)

Overview of Review Score

The Review Score of 9.8 (9.815) out of 10 for Park View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 36 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.815 for Park View Care Home is calculated as follows: ( (374 Excellents x 5) + (40 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) + (7 Very Poors x 1) ) ÷ 426 Ratings = 4.815
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Park View Care Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 35 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Jun 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (15)

Lindsey

Lindsey Reader

Job Title: Deputy Manager Joined: 2023

Started in 2023

Sharon

Sharon Bowen

Job Title: Customer Relations Manager Joined: 2017

I started working at Park View in May 2017, I started here as a Care Assistant and worked my way up to Head of care then I did my NVQ Level 5 and then progressed as a Customer Relations Manager. I love meeting new people and getting to hear all about people's loved ones.
in my spare time, I enjoy spending time with my family and watching my granddaughter grow up!

Lorraine

Lorraine Pretlove

Job Title: Head of Wellbeing Joined: 2019

Started in 2019

Ashton

Ashton Wiles

Job Title: Head of Care for Dementia Joined: 2013

Started in 2013

Bev

Bev Dean

Job Title: Head Housekeeper & Laundry Joined: 2012

I started at Parkview when it opened in 2012. My dad was the very first resident in the home.
My first role was as a care assistant working on the Dementia floor.
My role then changed to be one of the domestic assistants and I worked my way up to become supervisor and now Head Housekeeper.
Me and my team of domestic assistants have pride in our work to keep the home a clean and pleasant environment for our lovely residents.

Jean

Jean Miller

Job Title: Head of Reception Joined: 2012

Head of reception

Jim

Jim Pretlove

Job Title: Site Maintenance Operative Joined: 2021

Started in 2021

Darren

Darren Morton

Job Title: Head Chef Joined: 2018

Started in 2018

Donna

Donna Batterham

Job Title: Chef Joined: 2017

Started at Park View 2017

Natasha

Natasha Kettering

Job Title: Kitchen Assistant Joined: 2016

Started at Park View in 2016

Harvey

Harvey Teague

Job Title: Kitchen Assistant Joined: 2021

Started at Park View 2021

Amy

Amy Ridley

Job Title: Care Assistant Joined: 2020

Started at Park View 2020

Lisa

Lisa Farrow

Job Title: Well-Being Assistant Joined: 2013

Started at Park View 2013

Elizabeth

Elizabeth Cotton

Job Title: Hospitality Assistant Joined: 2013

Started at Park View in 2013

Caroline

Caroline Smith

Job Title: Housekeeper Joined: 2022

started at Park View in 2022

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