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Park View Care Home

1 Chantry Close, Ipswich, Suffolk IP2 0QR
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Within a week he was much brighter and happier and interacting well with the staffSimon C(Son of Resident/Service User)
Park View Care Home, Ipswich
mum was a resident for four years. The nursing care she received throughout her stay was exceptionalC T(Daughter of Resident/Service User)
Park View Care Home, Ipswich
The care for my mum over the last 4 years has been outstandingTeresa E(Daughter of Resident/Service User)
Park View Care Home, Ipswich

Park View, part of First Care Homes is an attractive modern, purpose-built care home, providing residential, nursing and dementia care for up to 61 elderly people. Close to local transport and amenities, it is just one mile away from Ipswich, the bustling county town of Suffolk.

Park View is nestled within attractive landscaped gardens, with a large glass frontage which provides fantastic views of the gardens and overlooking Chantry Park. As...  

Care Provided by Park View Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,645£1,640 - £1,650
Residential Dementia CareFrom £1,645From £1,807
Nursing CareFrom £1,800From £1,807
Nursing Dementia CareFrom £1,800From £1,807

(These prices are only a guideline, please contact Park View Care Home to find out the exact price for your requirements.)

Contact Park View Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Jacky Gelder(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (69)
  • Single Rooms with ensuite Wet Room (69)

Parking

  • On site parking, with disabled parking and electric points available

Park View Care Home Reviews (192)

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9.8

Park View Care Home has a Review Score of 9.8 (9.822) out of 10, based on 36 reviews in the last 2 years. Over all time Park View Care Home has 192 reviews.

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Showing 192 reviews matching selected criteria
Review from A A (Friend of Resident) published on 15 April 2016 Submitted via Postal Card
Overall Experience

I am delighted the way my friend is settling- at last he is smiling after a long time!

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Review from S W (Daughter of Resident) published on 8 April 2016 Submitted via Postal Card
Overall Experience

My father was a resident at Parkview for two years. During that time he received excellent care. His life was enhanced by the staff - all of them from the cleaning team to the nursing team. He was treated with respect, kindness and love. He was confined to his room but not lonely as the team popped in during the day to chat to him, read the paper, talk about football. He was in a safe, loving home and we are very grateful for their efforts.

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Review from D B (Son of Resident) published on 2 March 2016 Submitted via Postal Card
Overall Experience

I can only endorse my 98 year old mothers words about Park View "they are so caring and genuine". All staff are very friendly and speak to you whenever you visit. The medical team discuss matters and keep you informed.

The homes attention to detail is outstanding and nothing is too much trouble. Food is excellent and if it's not on the menu they will do their very best to provide it.

Many elude to service and customer first but few provide it, Park View however fully delivers on both I cannot speak highly enough of Park View.

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Review from C F (Resident / Service User) published on 26 January 2016 Submitted via Postal Card
Overall Experience

My aunt feels safe, the staff are very friendly and caring. There is plenty of freshly home cooked food and very pleasant surroundings. The gardens are very well kept. The staff are very respectful and treat my aunt with dignity. Everywhere is very clean and clothes are laundered daily. I would recommend.

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Review from Maureen & Bryn (Daughter of Resident) published on 14 January 2016 Submitted via Postal Card
Overall Experience

Our mother was admitted to Park View Care Home, Ipswich in a very weak state and in fact only survived another 5 weeks. However during that time, the care and support that she was given could not have been bettered. She was made very comfortable and received all the help and support that she needed. Likewise, this help and support was also extended to us, her family. The staff were also very good in listening to the family and dealing with our questions or concerns. We are very grateful that our mother was able to spend her last few weeks of life in which a lovely place.

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Review from C C (Friend of Resident) published on 12 January 2016 Submitted via Postal Card
Overall Experience

Very good, clean and helpful. Nice people to talk to and very caring.

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Review from K A (Resident / Service User) published on 12 January 2016 Submitted via Postal Card
Overall Experience

Care very good and food also. Gardens relaxing.

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Review from David M (Son of Resident) published on 22 December 2015 Submitted via Postal Card
Overall Experience

Park View is always calm and welcoming. The staff always considerate, warm, approachable and very professional. The rooms, both private and public, are clean bright, well designed and well maintained. In every respect the overall standard of care, from nursing to catering is always excellent.

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Review from N S (Son of Resident) published on 2 December 2015 Submitted via Postal Card
Overall Experience

Father is well cared for, have had some issues over medication but these are largely sorted out. Have seen a fairly rapid deterioration but this has been dealt with very well (Parkinson's). We could not have done this without the help from Park View. Do feel that support from NHS or link to care homes needs to be a priority.

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Review from J W (Wife of Resident) published on 27 November 2015 Submitted via Postal Card
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All staff are very nice and approachable, they are very caring to my husband and treat him very much as a person.

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Review from Alison B (Daughter of Resident) published on 26 November 2015 Submitted via Postal Card
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Care and staff are very good however I feel that there should be more activities for residents so that they interact with one another.

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Review from P M (Son-in-law of Resident) published on 25 November 2015 Submitted via Postal Card
Overall Experience

From the day of admittance until her decease my mother in law received a superb level of care. The staff were caring and compassionate without exception. They did their utmost to satisfy her needs be it comfort, dietary needs or physical and emotional welfare. The care home was most comfortable, well furnished and very welcoming to visitors. My wife and I were particularly impressed with the care, kindness and sensitivity shown towards us and my mother in law during her final days.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 June 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 12 Jun 2026

    A resident was particularly happy after receiving a letter stamped with the seal of Buckingham Palace itself. Yes, really. One of our wonderful residents has received a reply from the...

Upcoming Events

There are no upcoming events for Park View Care Home.

Awards / Recognitions (1)

  • 21 Sep 2012Recipient: Park View Care Home

Accreditations

There are no accreditations posted yet for Park View Care Home.

Meet the Team (20)

Angie Ryan
Angie RyanJob Title:Operations DirectorJoined: 2016

I am proud to say I commissioned The Cambridgeshire Care Home in 2016 and was the manager until 2019, having worked at First Care Homes since 2011. I returned in 2022.

I have worked in the social care sector as a registered manager in a home and regional capacity for over 25 years since leaving the NHS, where I was a ward sister.

I am a Registered Nurse and have a Degree in Gerontological Nursing, the Registered Managers Award and also Level 5 in management and leadership.

I love this home and want the staff to feel the same, as this then impacts our residents' experience and helps them feel at home right from day one

Jacky Gelder
Jacky GelderJob Title:ManagerJoined: 2026

Started 2026

Lindsey Reader
Lindsey ReaderJob Title:Deputy ManagerJoined: 2023

Started in 2023

Dimple Vithani
Dimple VithaniJob Title:Finance Manager

Finance manager

Sharon Bowen
Sharon BowenJob Title:Customer Relations ManagerJoined: 2017
I started working at Park View in May 2017, I started here as a Care Assistant and worked my way up to Head of care then I did my NVQ Level 5 and then progressed as a Customer Relations Manager. I love meeting new people and getting to hear all about people's loved ones.

in my spare time, I enjoy spending time with my family and watching my granddaughter grow up!

Lorraine Pretlove
Lorraine PretloveJob Title:Head of WellbeingJoined: 2019

Started in 2019

Ashton Wiles
Ashton WilesJob Title:Head of Care for DementiaJoined: 2013

Started in 2013

Anita De-Vaux Balbirnie
Anita De-Vaux BalbirnieJob Title:Training & Development ManagerJoined: 2025

I started my career in my 20s. I really enjoy assisting people to make a difference to their lives, inspiring them to improve themselves with knowledge and new skills for the benefit of Residents. I have worked in domiciliary and home care for many years.

I have many qualifications as a teacher, trainer, assessor and mentor. I write training manuals and courses across a variety of subjects.

Jean Miller
Jean MillerJob Title:Head of ReceptionJoined: 2012

Head of reception

Jim Pretlove
Jim PretloveJob Title:Site Maintenance OperativeJoined: 2021

Started in 2021

Darren Morton
Darren MortonJob Title:Head ChefJoined: 2018

Started in 2018

Donna Batterham
Donna BatterhamJob Title:ChefJoined: 2017

Started at Park View 2017

Natasha Kettering
Natasha KetteringJob Title:Kitchen AssistantJoined: 2016

Started at Park View in 2016

Harvey Teague
Harvey TeagueJob Title:Kitchen AssistantJoined: 2021

Started at Park View 2021

Amy Ridley
Amy RidleyJob Title:Care AssistantJoined: 2020

Started at Park View 2020

Lisa Farrow
Lisa FarrowJob Title:Well-Being AssistantJoined: 2013

Started at Park View 2013

Elizabeth Cotton
Elizabeth CottonJob Title:Hospitality AssistantJoined: 2013

Started at Park View in 2013

Caroline Smith
Caroline SmithJob Title:HousekeeperJoined: 2022

started at Park View in 2022

Amy Henderson
Amy HendersonJob Title:Front of House SupervisorJoined: 2025

Started 2025

Sarah Gillingham
Sarah GillinghamJob Title:Head of care ResidentialJoined: 2024

Started 2024

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