
Within a week he was much brighter and happier and interacting well with the staffSimon C(Son of Resident/Service User)

mum was a resident for four years. The nursing care she received throughout her stay was exceptionalC T(Daughter of Resident/Service User)

The care for my mum over the last 4 years has been outstandingTeresa E(Daughter of Resident/Service User)

Within a week he was much brighter and happier and interacting well with the staffSimon C(Son of Resident/Service User)

mum was a resident for four years. The nursing care she received throughout her stay was exceptionalC T(Daughter of Resident/Service User)

The care for my mum over the last 4 years has been outstandingTeresa E(Daughter of Resident/Service User)

Park View, part of First Care Homes is an attractive modern, purpose-built care home, providing residential, nursing and dementia care for up to 61 elderly people. Close to local transport and amenities, it is just one mile away from Ipswich, the bustling county town of Suffolk.
Park View is nestled within attractive landscaped gardens, with a large glass frontage which provides fantastic views of the gardens and overlooking Chantry Park. As...
Care Provided by Park View Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 69 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
(These prices are only a guideline, please contact Park View Care Home to find out the exact price for your requirements.)
The price(s) shown are provided by the care home. Contact Park View Care Home for full pricing details and T&Cs.
Contact Park View Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- First Care Homes Group
- Private Owned
Person in charge
- Jacky Gelder(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2012
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (69)
- Single Rooms with ensuite Wet Room (69)
Parking
- On site parking, with disabled parking and electric points available
Park View Care Home Reviews (192)
Park View Care Home has a Review Score of 9.8 (9.822) out of 10, based on 36 reviews in the last 2 years.
Over all time Park View Care Home has 192 reviews.
My auntie wanted to come here because of the positive experience of her friends. The nurses and staff are all amazing. Their love and obvious consideration for my auntie have left me so proud that she is here. Thank you from the bottom of my heart.
Thank you for this amazing review, I will ensure the team are aware of your lovely comments
This was my first experience with a care home for my mother. My assessment is excellent in all respects: quality and cleanliness of home premises and facilities, outdoors environment (patio and garden). The quality and devotion of staff, management and responsiveness of management for questions or concerns. Quality of meals and other services. Quality of ancillary services such as television and hooking up the DVR player. Attention to detail and supervision of medication and any health issues
There is no point where I would say there was something lacking. I am grateful to Park View Care Home, Ipswich for their professionalism and devotion.
Thank you for this lovely review, it was a pleasure to meet you all, I will ensure the team know about this lovely review.
Thank you again.
Very kind and helpful.
Thank you for your lovely review, you will be very much missed and we hope to see you again very soon.
Everyone is kind, helpful and caring.
Thank you for your lovely review, you will be very much missed and we hope to see you again very soon.
I would like to thank Park View Care Home managers for saving my uncle from a very dark place in another local nursing home. After explaining his situation, they visited promptly and acted fast. Within the week, they had organised his room, covering all additional medical needs and had him moved in. It's a fantastic place and the care is 5 stars.
Thank you for this lovely review, I will ensure that the team are aware of your lovely comments.
Park View staff were welcoming from the moment my friend Sheila arrived. Her comfort and needs were catered for. All the staff were lovely and so helpful. Thank you.
Thank you so much for the lovely review. I will ensure that the team are aware of your lovely comments.
Dad was welcomed in a lovely manner by many staff, though he doesn't realise he is somewhere new at all anyway.
Regular updates are received and Dad is engaging well which is lovely.
Thank you so much for the lovely review, I will ensure that this is communicated through the team.
What a lovely and clean-smelling care home. Lovely staff, very helpful and so pleased my friend is in here.
Thank you so much for your lovely review, I will ensure that your comments are handed over to all the teams.
My dad has been a resident for a month, he is on end-of-life care, so not able to join in with the activities. The staff treat him very well, engage with him and make life as pleasant as possible, very happy with his care.
Thank you so much for this lovely review, I will ensure that your comments are passed on to the team.
My cousin has only spent a few weeks at Park View but has been warmly welcomed and well looked after. The staff are all very committed to the resident's wellbeing and my cousin is pleased with the level of care she is receiving. There are various activities during the day that residents can choose from and there is a comprehensive menu for mealtimes. Special requests are also met. Well done to the Park View team.
Thank you so much for this lovely review, I will ensure that your comments are passed on to the team.
Very welcoming and understanding. Very helpful in difficult circumstances (i.e. Covid). The home is very clean and well organised. They always keep me informed about my father's condition. Well looked after and kept very smart and clean and he was happy which was very important.
Thank you for such kind words, I will ensure that the praise is handed over to the teams.
My mum was admitted to Park View eight weeks ago as an end of life resident. Her previous year had been very unpleasant, because of illness, and her quality of life was rock bottom. She was very poorly. Since she's been a resident she has been very well cared for, had first-class nursing care and very attentive staff. She was bedridden up to this week and now she's up on her feet (with assistance) and beginning to enjoy the facilities and activities the home offers. Well done and thank you from all the family.
Thank you so much for this review, I will ensure that all this praise is handed over to the teams.
All the staff have been professional, caring and friendly. They have gone "the extra mile" to meet Mum's needs and make her stay as happy and comfortable as possible. The extra activities are outstanding.
Thank you for your review and praise, I will ensure to let the team know of your praise.
My mother is very happy at Park View. She is well cared for and happy. We are extremely pleased that she is so well cared for. She is always clean and well presented; she loves her room, the staff and the food. Excellent home and service.
Thank you for your review and praise for the team at Park View, I will be sure to pass on your praise.
On my first visit to this home, I was extremely impressed with all members of staff who greeted me, introduced themselves, answered questions and generally went above and beyond. The regular updates on myo are fantastic and it's lovely to see the staff building a good rapport with my nanny. She has improved so much since being discharged from hospital and our family really feel that is down to the fantastic care she is receiving. Thank you!
Thank you for your review, I will ensure the team are aware of your praises.
My mother was extremely poorly when she left hospital but she is now a different person since being at Park View Care Home. The care and attention she receives are excellent and very genuine. We have seen her smile so much and feel very relieved that she is being looked after so well. We also feel very included in all her care and know we can contact them if we have any concerns or questions.
Thank you so much for a lovely review, mum is such a pleasure to look after. I will ensure the staff are all aware of such great praise.
Thank you again
Overall the staff are very good. Especially one young lady who goes over and above for my husband (you know who you are).
Thank you for your review. I will ensure that this passed onto the team, thank you again.
My mother has had to move into the care home during the pandemic, the staff (the customer relations in particular) have been extremely helpful throughout the process from initial contact through to meeting her to assess her and help her with understanding how everything would happen. Since moving in she has been well looked after albeit in very challenging circumstances, the communication from Park View has been excellent with regular updates and notifications as required. Much of the following are based on rather limited information as we are not able to enter the care home due to Covid restrictions.
Thank you for your kind words, this is much appreciated from us all at Park View care home.
My husband has been a resident at Park View for 6 years and as a family, we are pleased with every aspect of his care. The continuity of regular/caring and kind staff creates a really happy atmosphere. The families are always made welcome and encouraged to join in with activities. During the Covid-19 lockdown, I was confident that my husband would be well cared for and in very safe hands. This has given us peace of mind in these difficult times. We couldn't have chosen a better home.
Thank you for such kinds words, I will ensure that this is passed on to all the staff at park view, stay safe, and thank you again.
From the moment I first telephoned Park View, it stood out from all the others. I was able to go and meet the manager and get a feel for the place, was shown into an empty room, the garden and reception area, despite being in lockdown but I felt was very important. My Dad is doing really well now and has put on some weight and looks much better, always clean and well cared for. All the staff have been wonderful and I am always kept up to date with every aspect of Dad's care. I will thoroughly recommend.
Thank you for such kind words, I will let the teams know your praise, thank you again.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 June 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 12 Jun 2026
A resident was particularly happy after receiving a letter stamped with the seal of Buckingham Palace itself. Yes, really. One of our wonderful residents has received a reply from the...
There are no upcoming events for Park View Care Home.
Awards / Recognitions (1)
- 21 Sep 2012Recipient: Park View Care Home
Accreditations
There are no accreditations posted yet for Park View Care Home.
Meet the Team (20)

I am proud to say I commissioned The Cambridgeshire Care Home in 2016 and was the manager until 2019, having worked at First Care Homes since 2011. I returned in 2022.
I have worked in the social care sector as a registered manager in a home and regional capacity for over 25 years since leaving the NHS, where I was a ward sister.
I am a Registered Nurse and have a Degree in Gerontological Nursing, the Registered Managers Award and also Level 5 in management and leadership.
I love this home and want the staff to feel the same, as this then impacts our residents' experience and helps them feel at home right from day one

Started 2026

Started in 2023

Finance manager

in my spare time, I enjoy spending time with my family and watching my granddaughter grow up!

Started in 2019

Started in 2013

I started my career in my 20s. I really enjoy assisting people to make a difference to their lives, inspiring them to improve themselves with knowledge and new skills for the benefit of Residents. I have worked in domiciliary and home care for many years.
I have many qualifications as a teacher, trainer, assessor and mentor. I write training manuals and courses across a variety of subjects.

Head of reception

Started in 2021

Started in 2018

Started at Park View 2017

Started at Park View in 2016

Started at Park View 2021

Started at Park View 2020

Started at Park View 2013

Started at Park View in 2013

started at Park View in 2022

Started 2025

Started 2024
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