
Within a week he was much brighter and happier and interacting well with the staffSimon C(Son of Resident/Service User)

mum was a resident for four years. The nursing care she received throughout her stay was exceptionalC T(Daughter of Resident/Service User)

The care for my mum over the last 4 years has been outstandingTeresa E(Daughter of Resident/Service User)

Within a week he was much brighter and happier and interacting well with the staffSimon C(Son of Resident/Service User)

mum was a resident for four years. The nursing care she received throughout her stay was exceptionalC T(Daughter of Resident/Service User)

The care for my mum over the last 4 years has been outstandingTeresa E(Daughter of Resident/Service User)

Park View, part of First Care Homes is an attractive modern, purpose-built care home, providing residential, nursing and dementia care for up to 61 elderly people. Close to local transport and amenities, it is just one mile away from Ipswich, the bustling county town of Suffolk.
Park View is nestled within attractive landscaped gardens, with a large glass frontage which provides fantastic views of the gardens and overlooking Chantry Park. As...
Park View, part of First Care Homes is an attractive modern, purpose-built care home, providing residential, nursing and dementia care for up to 61 elderly people. Close to local transport and amenities, it is just one mile away from Ipswich, the bustling county town of Suffolk.
Park View is nestled within attractive landscaped gardens, with a large glass frontage which provides fantastic views of the gardens and overlooking Chantry Park. As well as a comprehensive activities programme, Park View has a surround sound cinema, a therapy room offering aromatherapy along with a library, activity kitchen, Bistro, residents own garden, balconies and terraces. All bedrooms have ensuite wet room, telephone, flat screen TV with Freeview and Sky channels.
Park View also offers residents a private dining room for special occasions including family functions.
Care Provided by Park View Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 69 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
(These prices are only a guideline, please contact Park View Care Home to find out the exact price for your requirements.)
The price(s) shown are provided by the care home. Contact Park View Care Home for full pricing details and T&Cs.
Contact Park View Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- First Care Homes Group
- Private Owned
Person in charge
- Jacky Gelder (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2012
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (69)
- Single Rooms with ensuite Wet Room (69)
Parking
- On site parking, with disabled parking and electric points available
Park View Care Home Reviews (194)
Park View Care Home has a Review Score of 9.8 (9.836) out of 10, based on 36 reviews in the last 2 years.
Over all time Park View Care Home has 194 reviews.
I am really happy with the care that my mother is getting at the home. It is more like a 5 star hotel than a care home. Staff are always happy to help and are friendly, far better than other care homes we looked at.
I am really happy with the care that my mother is getting at the home. It is more like a 5 star hotel than a care home. Staff are always happy to help and are friendly, far better than other care homes we looked at.
Very many thanks for your kind comments, it is always much appreciated by all the team to get such positive feedback.
The care that has been given to my husband has been second to none. He went to the home aged 59 and passed away very recently at the age of 60. The staff have always been compassionate and professional to not only him but to all his family and visitors at all times, from cleaners to nursing staff,...
The care that has been given to my husband has been second to none. He went to the home aged 59 and passed away very recently at the age of 60. The staff have always been compassionate and professional to not only him but to all his family and visitors at all times, from cleaners to nursing staff, receptionists, chefs etc. I can not thank them enough.
Thank you for your kind comments, they are much appreciated by the team.
Our overall experience of the home is very good it is always clean and tidy. The staff are very helpful to both visitors and residents. Everyone is very caring standards have always been maintained at a high level.
Our overall experience of the home is very good it is always clean and tidy. The staff are very helpful to both visitors and residents. Everyone is very caring standards have always been maintained at a high level.
As a caring family, we are so thankful for the...
As a caring family, we are so thankful for the care my dad received whilst he was in the home. He settled in very well during his time there and nothing was too much trouble with all the carers at the home.
Sadly he passed away on 8th May 2018 but he was looked after so well right until the very end of his life.
Very many thanks for your kind comments, your positive feedback will ensure our team continues to provide a high level of support to all our residents and their families.
My mum has been here almost 2 yrs and members of our family visit every day. Mum has been looked after very well so we know she's looked after and is happy and as well as can be expected with her dementia.
My mum has been here almost 2 yrs and members of our family visit every day. Mum has been looked after very well so we know she's looked after and is happy and as well as can be expected with her dementia.
I cannot praise Park View highly enough. My mum is receiving "End Of Life "care. The staff are all kind, efficient and helpful. The care home is spotlessly clean, has excellent facilities. It has a very welcoming feel to it. Thoroughly recommended.
I cannot praise Park View highly enough. My mum is receiving "End Of Life "care. The staff are all kind, efficient and helpful. The care home is spotlessly clean, has excellent facilities. It has a very welcoming feel to it. Thoroughly recommended.
We found the place very clean, staff are friendly and helpful. The care given is excellent. Everyone is treated with respect and dignity (visitors included). The safety and security is very good, the rooms are light and airy and comfortable.
We found the place very clean, staff are friendly and helpful. The care given is excellent. Everyone is treated with respect and dignity (visitors included). The safety and security is very good, the rooms are light and airy and comfortable.
Thank you for your comments, your views are important to us and enable us to maintain our service levels.
The amenities are very good. The rooms are clean.
The amenities are very good. The rooms are clean.
I had a thoroughly good time following a difficult operation. The staff were very caring and the food was excellent. I came out feeling infinitely better than on entry. I will certainly consider future periods of respite with you.
I had a thoroughly good time following a difficult operation. The staff were very caring and the food was excellent. I came out feeling infinitely better than on entry. I will certainly consider future periods of respite with you.
People with end of life care have a quality of life they deserve.
Friends are made very welcome and get included in the care and work together with us.
Feel most humble for our friend at this stage of life. A big thank you.
Very relaxing environment.
People with end of life care have a quality of life they deserve.
Friends are made very welcome and get included in the care and work together with us.
Feel most humble for our friend at this stage of life. A big thank you.
Very relaxing environment.
Very many thanks for your kind comments.
My mother has settled in very well. The staff are all very friendly and helpful. The food is very good. The activities are excellent, there is always something going on. I would fully recommend the care home to anybody.
My mother has settled in very well. The staff are all very friendly and helpful. The food is very good. The activities are excellent, there is always something going on. I would fully recommend the care home to anybody.
Excellent home, staff very friendly and helpful. Plenty of stimulation for guests. Hope I can find a home as good when I need one for myself.
Excellent home, staff very friendly and helpful. Plenty of stimulation for guests. Hope I can find a home as good when I need one for myself.
The staff are well trained, courteous and respectful. Nothing is too much trouble. The facilities are really nice and you are made to feel at home.
The staff are well trained, courteous and respectful. Nothing is too much trouble. The facilities are really nice and you are made to feel at home.
We made good use of the lovely terrace and 'big window' area on the top floor, made my mother feel connected to the real world of people and traffic.
Food appetising and favourites noted.
I never dreaded visiting.
All staff respected our wishes.
We made good use of the lovely terrace and 'big window' area on the top floor, made my mother feel connected to the real world of people and traffic.
Food appetising and favourites noted.
I never dreaded visiting.
All staff respected our wishes.
Very clean and friendly. All staff are approachable and helpful. Care is very good and professional.
Very clean and friendly. All staff are approachable and helpful. Care is very good and professional.
Food is particularly excellent.
The decoration of the home is excellent and of a high standard.
Very kind and patient with residents.
Huge variety of activities to keep residents stimulated and occupied.
Food is particularly excellent.
The decoration of the home is excellent and of a high standard.
Very kind and patient with residents.
Huge variety of activities to keep residents stimulated and occupied.
My husband has been a resident on the Dementia floor for 9 months and has never once asked to come home. The care is exceptional and activities arranged for mornings and afternoons are excellent, hence the attention he gets is obviously the reason he is so happy.
Our daughter married on 2nd...
My husband has been a resident on the Dementia floor for 9 months and has never once asked to come home. The care is exceptional and activities arranged for mornings and afternoons are excellent, hence the attention he gets is obviously the reason he is so happy.
Our daughter married on 2nd September and the Park View Manager kindly loaned us a carer for 3 hours. The carer had dressed him in his suit ready for when our daughter arrived in a vintage car at Chantry Close. Staff gave them a really warm send off. On arrival at the church, her father was able to walk her down the aisle, which was so emotional. We couldn't have coped without the chosen carer who was exceptional, sitting with him in the front pew helping him to trace the order of service and generally on hand to help him with his personal needs and placing him in position for photos, etc.
Thank you so much for such love and kindness shown to us all on this special day and every day I visit.
Mum has now been resident at Park View Care Home for a year. It was a very difficult time for mum, dad, my brother, sister and I when we realised we could no longer care for mum at home. The staff at Park View were kind, caring and supported all of us through this difficult transition. We were...
Park View has an excellent activity programme, mum has vascular dementia and reminiscence and activities to encourage physical and mental well being are essential.
The care provided is individualised and the carers are responsive to mums needs, the surroundings are of a very high standard, clean and homely.
The food is of a very high standard and on several occasions, we have held family celebrations at the home.
I am happy to recommend Park View and when I discussed this review with mum she too is happy to recommend Park View to other people.
My mother was one of the first residents when the home opened as new. She received excellent care during the last five years and joined in the many activities. All the staff treated her like family. Sadly, today we held the wake in the care home and many of the staff waved her off to the...
My mother was one of the first residents when the home opened as new. She received excellent care during the last five years and joined in the many activities. All the staff treated her like family. Sadly, today we held the wake in the care home and many of the staff waved her off to the crematorium. The last days of her life were filled with constant visits from the caring staff. I can't praise them enough. First class care.
I recently came home from the United States with my family for a vacation and this was our first time seeing Park View. My dad is a resident in the dementia unit and I cannot praise these people enough for the care he gets. The staff are wonderful not only with him but the whole family, the food...
I recently came home from the United States with my family for a vacation and this was our first time seeing Park View. My dad is a resident in the dementia unit and I cannot praise these people enough for the care he gets. The staff are wonderful not only with him but the whole family, the food looked and smelled delicious and generous portion sizes as well as a good variety to choose from. The place was lovely and clean and every staff member really made me feel confident that Dad was well taken care of.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 June 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 12 Jun 2026
A resident was particularly happy after receiving a letter stamped with the seal of Buckingham Palace itself. Yes, really. One of our wonderful residents has received a reply from the...
There are no upcoming events for Park View Care Home.
Awards / Recognitions (1)
- 21 Sep 2012Recipient: Park View Care Home
Accreditations
There are no accreditations posted yet for Park View Care Home.
Meet the Team (20)

I am proud to say I commissioned The Cambridgeshire Care Home in 2016 and was the manager until 2019, having worked at First Care Homes since 2011. I...
I am proud to say I commissioned The Cambridgeshire Care Home in 2016 and was the manager until 2019, having worked at First Care Homes since 2011. I returned in 2022.
I have worked in the social care sector as a registered manager in a home and regional capacity for over 25 years since leaving the NHS, where I was a ward sister.
I am a Registered Nurse and have a Degree in Gerontological Nursing, the Registered Managers Award and also Level 5 in management and leadership.
I love this home and want the staff to feel the same, as this then impacts our residents' experience and helps them feel at home right from day one

Started 2026

Started in 2023

Finance manager

I started working at Park View in May 2017, I started here as a Care Assistant and worked my way up to Head of care then I did my NVQ Level 5 and...
I started working at Park View in May 2017, I started here as a Care Assistant and worked my way up to Head of care then I did my NVQ Level 5 and then progressed as a Customer Relations Manager. I love meeting new people and getting to hear all about people's loved ones.in my spare time, I enjoy spending time with my family and watching my granddaughter grow up!

Started in 2019

Started in 2013

I started my career in my 20s. I really enjoy assisting people to make a difference to their lives, inspiring them to improve themselves with...
I started my career in my 20s. I really enjoy assisting people to make a difference to their lives, inspiring them to improve themselves with knowledge and new skills for the benefit of Residents. I have worked in domiciliary and home care for many years.
I have many qualifications as a teacher, trainer, assessor and mentor. I write training manuals and courses across a variety of subjects.

Head of reception

Started in 2021

Started in 2018

Started at Park View 2017

Started at Park View in 2016

Started at Park View 2021

Started at Park View 2020

Started at Park View 2013

Started at Park View in 2013

started at Park View in 2022

Started 2025

Started 2024
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