
Within a week he was much brighter and happier and interacting well with the staffSimon C(Son of Resident/Service User)

mum was a resident for four years. The nursing care she received throughout her stay was exceptionalC T(Daughter of Resident/Service User)

The care for my mum over the last 4 years has been outstandingTeresa E(Daughter of Resident/Service User)

Within a week he was much brighter and happier and interacting well with the staffSimon C(Son of Resident/Service User)

mum was a resident for four years. The nursing care she received throughout her stay was exceptionalC T(Daughter of Resident/Service User)

The care for my mum over the last 4 years has been outstandingTeresa E(Daughter of Resident/Service User)

Park View, part of First Care Homes is an attractive modern, purpose-built care home, providing residential, nursing and dementia care for up to 61 elderly people. Close to local transport and amenities, it is just one mile away from Ipswich, the bustling county town of Suffolk.
Park View is nestled within attractive landscaped gardens, with a large glass frontage which provides fantastic views of the gardens and overlooking Chantry Park. As...
Care Provided by Park View Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 69 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
(These prices are only a guideline, please contact Park View Care Home to find out the exact price for your requirements.)
The price(s) shown are provided by the care home. Contact Park View Care Home for full pricing details and T&Cs.
Contact Park View Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- First Care Homes Group
- Private Owned
Person in charge
- Jacky Gelder(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2012
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (69)
- Single Rooms with ensuite Wet Room (69)
Parking
- On site parking, with disabled parking and electric points available
Park View Care Home Reviews (192)
Park View Care Home has a Review Score of 9.8 (9.822) out of 10, based on 36 reviews in the last 2 years.
Over all time Park View Care Home has 192 reviews.
Our overall experience of the home is very good it is always clean and tidy. The staff are very helpful to both visitors and residents. Everyone is very caring standards have always been maintained at a high level.
As a caring family, we are so thankful for the care my dad received whilst he was in the home. He settled in very well during his time there and nothing was too much trouble with all the carers at the home.
Sadly he passed away on 8th May 2018 but he was looked after so well right until the very end of his life.
Very many thanks for your kind comments, your positive feedback will ensure our team continues to provide a high level of support to all our residents and their families.
My mum has been here almost 2 yrs and members of our family visit every day. Mum has been looked after very well so we know she's looked after and is happy and as well as can be expected with her dementia.
I cannot praise Park View highly enough. My mum is receiving "End Of Life "care. The staff are all kind, efficient and helpful. The care home is spotlessly clean, has excellent facilities. It has a very welcoming feel to it. Thoroughly recommended.
We found the place very clean, staff are friendly and helpful. The care given is excellent. Everyone is treated with respect and dignity (visitors included). The safety and security is very good, the rooms are light and airy and comfortable.
Thank you for your comments, your views are important to us and enable us to maintain our service levels.
The amenities are very good. The rooms are clean.
I had a thoroughly good time following a difficult operation. The staff were very caring and the food was excellent. I came out feeling infinitely better than on entry. I will certainly consider future periods of respite with you.
People with end of life care have a quality of life they deserve.
Friends are made very welcome and get included in the care and work together with us.
Feel most humble for our friend at this stage of life. A big thank you.
Very relaxing environment.
Very many thanks for your kind comments.
My mother has settled in very well. The staff are all very friendly and helpful. The food is very good. The activities are excellent, there is always something going on. I would fully recommend the care home to anybody.
Excellent home, staff very friendly and helpful. Plenty of stimulation for guests. Hope I can find a home as good when I need one for myself.
The staff are well trained, courteous and respectful. Nothing is too much trouble. The facilities are really nice and you are made to feel at home.
We made good use of the lovely terrace and 'big window' area on the top floor, made my mother feel connected to the real world of people and traffic.
Food appetising and favourites noted.
I never dreaded visiting.
All staff respected our wishes.
Very clean and friendly. All staff are approachable and helpful. Care is very good and professional.
Food is particularly excellent.
The decoration of the home is excellent and of a high standard.
Very kind and patient with residents.
Huge variety of activities to keep residents stimulated and occupied.
My husband has been a resident on the Dementia floor for 9 months and has never once asked to come home. The care is exceptional and activities arranged for mornings and afternoons are excellent, hence the attention he gets is obviously the reason he is so happy.
Our daughter married on 2nd September and the Park View Manager kindly loaned us a carer for 3 hours. The carer had dressed him in his suit ready for when our daughter arrived in a vintage car at Chantry Close. Staff gave them a really warm send off. On arrival at the church, her father was able to walk her down the aisle, which was so emotional. We couldn't have coped without the chosen carer who was exceptional, sitting with him in the front pew helping him to trace the order of service and generally on hand to help him with his personal needs and placing him in position for photos, etc.
Thank you so much for such love and kindness shown to us all on this special day and every day I visit.
Park View has an excellent activity programme, mum has vascular dementia and reminiscence and activities to encourage physical and mental well being are essential.
The care provided is individualised and the carers are responsive to mums needs, the surroundings are of a very high standard, clean and homely.
The food is of a very high standard and on several occasions, we have held family celebrations at the home.
I am happy to recommend Park View and when I discussed this review with mum she too is happy to recommend Park View to other people.
My mother was one of the first residents when the home opened as new. She received excellent care during the last five years and joined in the many activities. All the staff treated her like family. Sadly, today we held the wake in the care home and many of the staff waved her off to the crematorium. The last days of her life were filled with constant visits from the caring staff. I can't praise them enough. First class care.
I recently came home from the United States with my family for a vacation and this was our first time seeing Park View. My dad is a resident in the dementia unit and I cannot praise these people enough for the care he gets. The staff are wonderful not only with him but the whole family, the food looked and smelled delicious and generous portion sizes as well as a good variety to choose from. The place was lovely and clean and every staff member really made me feel confident that Dad was well taken care of.
The environment created by the very friendly staff is excellent.
My father has only been at the care home a short time but enjoys the activities that are put on each day. Today, the care home had put on a lovely garden party for the residents and their families. Seeing my dad enjoy himself so much is a real tonic and credit to all the staff for laying on such a lovely day, The staff are all very caring and I am really happy that my dad is being so well looked after. Thank you so much.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 June 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 12 Jun 2026
A resident was particularly happy after receiving a letter stamped with the seal of Buckingham Palace itself. Yes, really. One of our wonderful residents has received a reply from the...
There are no upcoming events for Park View Care Home.
Awards / Recognitions (1)
- 21 Sep 2012Recipient: Park View Care Home
Accreditations
There are no accreditations posted yet for Park View Care Home.
Meet the Team (20)

I am proud to say I commissioned The Cambridgeshire Care Home in 2016 and was the manager until 2019, having worked at First Care Homes since 2011. I returned in 2022.
I have worked in the social care sector as a registered manager in a home and regional capacity for over 25 years since leaving the NHS, where I was a ward sister.
I am a Registered Nurse and have a Degree in Gerontological Nursing, the Registered Managers Award and also Level 5 in management and leadership.
I love this home and want the staff to feel the same, as this then impacts our residents' experience and helps them feel at home right from day one

Started 2026

Started in 2023

Finance manager

in my spare time, I enjoy spending time with my family and watching my granddaughter grow up!

Started in 2019

Started in 2013

I started my career in my 20s. I really enjoy assisting people to make a difference to their lives, inspiring them to improve themselves with knowledge and new skills for the benefit of Residents. I have worked in domiciliary and home care for many years.
I have many qualifications as a teacher, trainer, assessor and mentor. I write training manuals and courses across a variety of subjects.

Head of reception

Started in 2021

Started in 2018

Started at Park View 2017

Started at Park View in 2016

Started at Park View 2021

Started at Park View 2020

Started at Park View 2013

Started at Park View in 2013

started at Park View in 2022

Started 2025

Started 2024
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