Westbury Court

I can't thank the staff enough.

Thank you to you all.

It's great to feel comforted that Mum is being so well looked after.

I found the home very friendly and the manager and the staff went out of their way to make sure my friend was comfortable and felt at home there. She thoroughly enjoyed the activities that she could join in and they held a wonderful birthday party for her including a marvellous birthday cake. When she passed away they were very understanding regarding the removal of her personal effects and didn't move anything until I arrived to collect her personal items. I would throughly recommend this care home.

Very warm and welcoming from the moment of entry.

The staff are lovely and very kind to Lorna taking time to talk with her about photographs on display and memories. Lorna enjoys her food but qualities are significantly less than she ate at home (A food company provided ready made hearty meals with extra veg). Larger portions could be tried? In summer and sunny days Lorna would always wander in the garden in Keynsham and sit outside. This lack of a sunny safe garden for dementia patients is missing. But the care is wonderful.

Mum and dad moved into Westbury Court in March 2025 and have been well looked after. Dad moved up to the nursing floor in July and was extremely well cared for particularly during his last few says. (He passed away on 11/10/2025). Mum is now on the Dementia Floor and is being well looked after and she really enjoys her trips out which can be seen from the photos. Its a shame that there is not a better garden that the residents can use, as often being outside is good for their well being. The food is very good with variety, although the portions are not on the generous side. Overall, I am very happy mum and (dad) are being well looked after.

I have found this home to be excellent, all the staff are very friendly, helpful and dedicated to their jobs. Rooms are always tidy. A homely atmosphere throughout.

Westbury Court provided wonderful care to my mother/grandma. Though her time there was short it was filled with kindness, dignity and warmth. The staff treated her with such respect and compassion ensuring she was cared for, comforted, and made to feel at ease every single day, while giving her the nursing care she needed. We are deeply thankful for the love and dedication they showed during her stay.

Mum arrived in May 25 and has settled very well. Loves the homely atmosphere, staff are caring and friendly, feels safe and secure. Enjoys socialising with other residents and joining in with the varied daily activities such as quizzes, arts n crafts, cooking etc. Her lovely clean room looks out onto garden, has en-suite bathroom and we have personalised it with her photographs and ornaments. Her new chapter in her life is now meaningful and happy, thanks to her home environment.

Thank you everyone.

My nan's friend has been at Westbury Court for a while now and is still as happy here as she was the day she arrived. My nan has said multiple times that she would happily reside here. Nothing is too much trouble for anyone and the residents always look happy and well kept. There is always lots going on if the residents want to partake in organised activities. The garden is lovely and well used in the good weather, the only thing that could be improved is the garden furniture (which is a bit uncomfortable after a while). All the staff I have met are happy, polite and so caring towards all of the residents. Thank you for enriching the lives of everyone but even more so my nan's friend.

The Manager is very supportive, she will action issues pretty much as they arise. Deputy Manager isn't visible on the floors enough. My mother doesn't even know who she is after 5 years of residing there. The home is always very clean and the Head House Keeper goes the extra mile always. The care team work hard and are attentive. Receptionist very supportive and has a lovely professional approach. Nurses need to know more about meds they are administering. Activities needs improvement- not much use of local amenities and garden.

Thank you from the family.

I am very pleased with the way my son is being cared for. The staff are so caring and he never bothers them unless he has to. He laughs with them giving them lots of banter but they then give it back. There's one particular carer that he likes very much, and she treats him like a son. I will never stop praising the home and I tell everyone how good they are. I'm so pleased he was placed there.

My dad was with Westbury Court for 15 months and received excellent care. All the staff treated him with dignity and respect, as well as being caring not just towards him but towards us as a family also. The room and facilities provided everything he needed and were always kept clean and well looked after. I live several hours away and it was very reassuring to know he was in such good care and that the staff were proactively communicating any change in his wellbeing. Towards his end of life the home could not have been more supportive and understanding and I would like to thank them for everything that they did for my dad and our family. I'll miss my dad but I will also miss visiting Westbury Court.

Dad has been in the Westbury Court Care Home since October 2023. During his time the service provided by all the staff has been excellent in all aspects. I can't praise them highly enough and would like to thank them for everything they have done.

My experience of Westbury Court Care Home has been absolutely brilliant. The staff are loving, caring and always have a smile. Knowing my husband was in such good hands gave me peace of mind. I sincerely recommend this home one hundred per cent.

Knowing he is in good care. The carers and receptionist are always friendly and welcoming.

The staff are always very friendly and quick to respond to any requests. Mum is becoming more settled as time goes by.