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Westbury Court

6 Station Road, Westbury, Wiltshire BA13 3JH
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Mum is always treated with care and kindness.S W(Daughter of Resident/Service User)
Westbury Court, Westbury
Not only was my mother very well looked after, the staff took the time to care for usJames Fraser M(Son of Resident/Service User)
Westbury Court, Westbury
The staff are friendly and treat her with dignity and the rooms are lovely.B C(Daughter of Resident/Service User)
Westbury Court, Westbury

Westbury Court Care & Nursing Home is located in the market town of Westbury close to Trowbridge and Frome. The care home provides the highest standards of residential, nursing, respite, palliative and dementia care. The highly trained staff team are on hand around the clock to provide person-centred care and support and ensure people embrace every opportunity to enjoy the next chapter of their lives.

Featuring 60 spacious, en-suite bedrooms each...  

Care Provided by Westbury Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,600From £1,650
Residential Dementia CareFrom £1,600From £1,650
Nursing CareFrom £1,700From £1,750
Nursing Dementia CareFrom £1,700From £1,750

Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.

Contact Westbury Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Jane Jones (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (63)
  • Single Rooms with ensuite Wet Room (63)

Visiting

  • Visitors are welcome at any time.

Parking

  • Onsite car park.

Westbury Court Reviews (108)

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9.8

Westbury Court has a Review Score of 9.8 (9.845) out of 10, based on 19 reviews in the last 2 years. Over all time Westbury Court has 108 reviews.

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Review from G L (Daughter of Resident) published on 24 April 2024 Submitted via Website
Overall Experience

Mum moved in at beginning of March but unfortunately has spent two of those weeks so far in hospital so it's early days. She has always been very anti-care homes so she is still 'adjusting' but gradually seems to be settling reasonably well given the circumstances. We have found all the staff very friendly, welcoming and the atmosphere is happy. The staff always manage to answer all our questions! The home is clean and bright. I am aware it is not easy, but I would like Mum to have a little more stimulation, particularly with things she is interested in - when she is not asleep of course! A lot of aimless wanderings seem to occur. I do find it hard to accept that so many of Mum's clothes and possessions go on regular walkabouts, some more important than others. However, I am aware this seems to be a regular issue with care homes in general but I feel rather sad about it. Unable to comment about the food, Mum doesn't eat particularly well and she doesn't comment.

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Review from E C (Daughter of Resident) published on 25 January 2024 Submitted via Postal Card
Overall Experience

Good care is taken of my mother. The food leaves much to be desired. (There is a company that caters for many care homes and has great feedback). Good food is necessary for health and well-being. Meals should be good enough to require no other food, this is not always the case. The carers and receptionist are always friendly and welcoming.

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Review from Colin M (Son of Resident) published on 21 September 2023 Submitted via Website
Overall Experience

Since my mum has arrived I have seen a very positive improvement in her. She loves the food and the way the staff are so supportive. She really enjoys all the activities that are in place. Mum also enjoys being in the garden. In her previous home, Mum really struggled as was very low and always upset. Since February when she moved here, she had shown a greater belief and wanting in her life. Thank you.

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Review from A G (Respite Resident) published on 24 August 2023 Submitted via Postal Card
Overall Experience

From arrival to departure 100% care. No hesitation to recommend fully. I think one sentence says it all. Hand on Heart. If I know only a short time to live this is my dream place to expire. Every member of staff in the home is lovely and I will return when able. The manager is perfect and comes around every day. You should be proud of her.

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Review from J P (Daughter of Resident) published on 17 August 2023 Submitted via Postal Card
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Friendly, welcoming staff. Nothing is too much trouble. The room is bright and airy, and the food looked delicious. Mum was very wary about moving from her own home, but she is starting to settle well.

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Review from Arthur G (Respite Resident) published on 10 August 2023 Submitted via Website
Overall Experience
Faultless, from arrival to departure. The staff at every level really good, engaging, and smiling, the home manager always makes an effort to inspect and is approachable.
I'm 70, male, never been out for respite, but here I found it 101% perfect.
I have no problem saying after my stay, if you are looking for respite care for an elderly mum or dad, I don't believe you will find better.
My sincere thanks to everyone.

Respect.

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Review from Nicki M (Daughter-in-law of Resident) published on 10 August 2023 Submitted via Website
Overall Experience

My mother-in-law regularly tells us how happy she is in this care home. The staff are all lovely and friendly and everyone there seems to be relaxed and happy every time we visit. There regularly seem to be a lot of activities for the residents. My mother-in-law also enjoys spending time in the garden.

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Review from Sue P (Daughter-in-law of Resident) published on 29 June 2023 Submitted via Website
Overall Experience
I cannot praise the Westbury Care Home enough.
We did not know what to expect especially as we have not been in this position before and the care home was chosen for us due to the circumstances of end-of-life care. It's hard not to have a bad preconceived idea of care homes but The Westbury Care Home is the total opposite, all the staff are friendly, caring, supportive and cannot do enough not only for the resident but also for the family.

From the moment you walk into the home's reception, it is welcoming and it has the feel of a hotel the rooms are clean and furnished nicely and you are allowed to bring in anything to make it as homely as possible. Nothing is too much.

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Review from J P (Son of Resident) published on 29 June 2023 Submitted via Website
Overall Experience

This is an excellent care home, my father is treated with respect and dignity. All the staff are excellent. The rooms are clean and the food is second to none, nothing is too much trouble, would 100% recommend this care home.

Reply from Harriet Sharland, Marketing Administrator at Westbury Court

Thank you for taking the time to share your father's positive experience with us. We're overjoyed to learn that your dad is thriving in our care. We're here to provide a safe and nurturing home for all our residents. Thanks.

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Review from E S (Respite Resident) published on 29 June 2023 Submitted via Postal Card
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A very enjoyable stay.

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Review from Peter L (Son of Resident) published on 25 May 2023 Submitted via Postal Card
Overall Experience

My mother will have been a resident at Westbury Court for two years this year. She is 96 years of age and a long way from home. My family and I are regular visitors, at least once a week in fact. The care she receives at Westbury Court is second to none. The staff are exceptional and it is a testament to them all that she often talks about them as friends. She enjoys the activities she is able to attend. As a family, we are happy in the knowledge that in her advanced years, she is well cared for, secure and content at Westbury Court.

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Review from S W (Son of Resident) published on 25 May 2023 Submitted via Postal Card
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Westbury Court - the staff team carers, nurses, housekeeping and admin were all very professional and maintained a high standard of care, friendliness, helpfulness and warmth. This wrapped around Dad and extended to the whole family. Dad's life was enriched whilst at Westbury Court, he was now in a safe place which also ensured Dad was valued and treated with care, kindness and respect. Dad had a fulfilled time at Westbury Court, which he felt was his home, full of caring 'friends'. Dad lost all anxiety and fear whilst at Westbury Court. The dignity given to him and his family in his final days was excellent and without fault.

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Review from F M (Wife of Resident) published on 4 May 2023 Submitted via Postal Card
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All the staff that have been dealing with my husband have been very caring and helpful. They have quickly responded to queries and worries we have had. He has had exceptional care, and I cannot fail anything or anyone.

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Review from N H (Resident / Service User) published on 22 March 2023 Submitted via Postal Card
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Brilliant.

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Review from J L (Stepdaughter of Resident) published on 23 February 2023 Submitted via Postal Card
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I cannot fault the care that my stepdad has received since being at Westbury Court, from the cleaners through to the management. The home is spotless, the food is good and they care so much about his care and his needs. I feel comforted that although I live so far away that he is safe and that they all really care about him and his welfare. He is treated with kindness and dignity. Thank you.

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Review from Deborah S (Daughter of Resident) published on 16 February 2023 Submitted via Website
Overall Experience
Mum moved into the home after a few months in hospital and she says she feels at home. Mum always said she didn't want to go into a home but when we take her out for a coffee, she drinks it and then says 'come on it is time to go home'. What more can I say?
The home is always clean and tidy, staff are always caring and friendly and they like to have a good laugh with the residents. She has also put on weight as she is getting the nourishment she needs which she wasn't getting when she was living at home on her own.
Mum especially enjoys the music sessions when she has a good old sing-along and dance (with the help of her 3-wheeled walker!)

So glad we found a home where she feels safe and looked after.

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Review from J R (Son of Resident) published on 27 June 2022 Submitted via Website
Overall Experience

The staff and the home, in general, have been nothing short of fantastic over the last 9 months since Mum moved in. Nothing seems too much trouble and their happy and helpful nature (even during the Covid restrictions) has made a difficult time so much easier on both Mum and her family. The fact that Mum is happy and feels more than at home at Westbury Court says it all really especially as she had to leave her own home of 8 years at short notice following a fall.

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Review from Pamela A (Daughter of Resident) published on 8 June 2022 Submitted via Postal Card
Overall Experience

Excellent run care home and staff are always extremely helpful. My mum has a great bond with one carer. 10/10 for Westbury Court.

Reply from Katie Barnett, Marketing Administrator at Westbury Court

Thank you, Pamela, for letting us know how we are doing at Westbury Court Care Home. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from Jan G (Daughter of Resident) published on 14 April 2022 Submitted via Postal Card
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From the moment I walked into Westbury Court, I know that I had chosen the right place for my mum. Everyone is so caring, it feels so homely and clean. The care she gets is second to none and I couldn't wish for any more for her. She loves the food and likes to be able to choose her menu. She always looks clean and tidy, now even wearing her jewellery which hasn't happened for a very long time! I can now stop worrying, knowing she is being looked after.

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Review from A M (Friend of Resident) published on 7 April 2022 Submitted via Postal Card
Overall Experience

I have been visiting my friend for just over a year since she came to Westbury Court. I have consistently found the care staff and everything about the home caring and very good. However, my friend equally consistently complains about the food - literally on every visit. It's limited and quite stodgy, she says there is not enough fresh fruit etc. Meat is tough. Pudding is cake and custard.

Reply from Olivia Shields, Marketing Assistant at Westbury Court
Thank you for your comments about Westbury Court. We appreciate you taking the time to give feedback and letting us know how we are doing.

Our menus are created with feedback from residents and reflect their likes and dislikes. Residents have a food passport to capture any particular requirements...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 May 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 12 Sep 2025

    Fenchurch House Care Home, part of Country Court, welcomed residents and colleagues to celebrate the Country Court in Bloom 2025 Awards, the group’s annual gardening celebration. This year’s theme, “Your...

Upcoming Events

There are no upcoming events for Westbury Court.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: Country Court
  • 31 Jan 2025Recipient: Country Court
  • 31 Jan 2024Recipient: Country Court

Accreditations

There are no accreditations posted yet for Westbury Court.

Meet the Team (1)

Jane Jones
Jane JonesJob Title:Home ManagerJoined: 2024

Jane is our Home Manager at Westbury Court. Jane is passionate about providing the very highest standards of care and support and enjoys getting to know our residents and their families.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westbury Court to verify any information. View our terms and conditions. Westbury Court has an Enhanced Service -more info.