
Mum is always treated with care and kindness.S W(Daughter of Resident/Service User)

Not only was my mother very well looked after, the staff took the time to care for usJames Fraser M(Son of Resident/Service User)

The staff are friendly and treat her with dignity and the rooms are lovely.B C(Daughter of Resident/Service User)

Mum is always treated with care and kindness.S W(Daughter of Resident/Service User)

Not only was my mother very well looked after, the staff took the time to care for usJames Fraser M(Son of Resident/Service User)

The staff are friendly and treat her with dignity and the rooms are lovely.B C(Daughter of Resident/Service User)

Westbury Court Care & Nursing Home is located in the market town of Westbury close to Trowbridge and Frome. The care home provides the highest standards of residential, nursing, respite, palliative and dementia care. The highly trained staff team are on hand around the clock to provide person-centred care and support and ensure people embrace every opportunity to enjoy the next chapter of their lives.
Featuring 60 spacious, en-suite bedrooms each...
Care Provided by Westbury Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.
The price(s) shown are provided by the care home. Contact Westbury Court for full pricing details and T&Cs.
Contact Westbury Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Country Court
- Private Owned
Person in charge
- Jane Jones (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (63)
Visiting
- Visitors are welcome at any time.
Parking
- Onsite car park.
Westbury Court Reviews (108)
Westbury Court has a Review Score of 9.8 (9.845) out of 10, based on 19 reviews in the last 2 years.
Over all time Westbury Court has 108 reviews.
All of the staff, nurses, front of house and those behind the scenes, cared for my mum like one of the family. They made her comfortable content and more importantly loved through an incredibly difficult and unpredictable year. They showed compassion and professionalism during Mum's final months. We were fortunate enough to be with Mum until the end they cared for us, laughed with us and cried with us when it was time. We cannot thank them enough.
Thank you for your kind comments about our care team. We appreciate you taking the time to leave feedback for Westbury Court Care Home. We offer our sincere condolences for your loss, but are so pleased you felt that our team lived up to expectation and treated your mother with dignity and the...
My mum lived at Westbury Court for 14-months and came to see it as her home. I will be forever grateful for all the love and compassion shown to her by all the staff. Mum always received the nest of care and she often commented on how staff 'went above and beyond' to give her the best care possible. At the end of Mums life, staff were so caring and supportive, and even in these difficult 'covid' times, they ensured that we were able to be with Mum when she passed. I could see how much Mum was loved by all the staff, and it has given me great comfort now that she is no longer with us.
Thank you, Lisa, for your feedback and for taking the time to share your experience at Westbury Court Care Home. We are so sorry to hear about your mum but pleased you felt your mum received great care and hope that her time at Westbury Court did see some friendships flourish, especially with the care team.
My mother came into Westbury Court and straight away made friends. She didn't realise how lonely she was at her own home. The staff are very helpful and caring about all the needs of mum's health etc. When mum was not feeling too good the staff kept me informed of how she was doing.
Thank you, Bob, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Westbury Court Care Home was so positive.
Westbury care home is a wonderful place. The staff are all so very lovely, and do an amazing job, going above and beyond. A real feel-good homely feeling as soon as you arrive through the door. I would like to say a special, thank you to the staff. My aunty is a resident there who I, unfortunately, lost contact with. It is with great thanks to the staff that we are now back in contact.
Thank you, Tracy, for letting us know how we are doing at Westbury Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
It has been a difficult year with COVID but the entertainment team has kept us all in touch with our loved ones (Facebook) and have kept all residents entertained. My mum looks very happy. Some of the care team have been very good at communicating with us. It will be lovely to see my mum and all the lovely staff that have taken care of her during this horrible time.
Thank you, Nicola, for your positive feedback towards Westbury Court Care Home. We are pleased to hear how satisfied you are with the care and activities provided by the home as we are committed to delivering fun and entertainment for all of the residents to enjoy.
With Covid and not being able to be there as often or to even touch her the staff have been her family and we are so grateful.
It is such a difficult situation putting a loved one in to care but we couldn't be happier and more grateful for having her living at Westbury Court!
Thank you, everyone!
Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Westbury Court Care Home has been so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
Westbury Court is a wonderful place! My mum is so well looked after, the staff are so caring and kind. They always go above and beyond to make her life easier, and they have become like an extended family to Mum and us. Nothing is too much trouble for them. The activities are varied and interesting, always something to do. The home is clean and welcoming. Mum enjoys the food provided and the company at mealtimes. It is reassuring to know she is being so well cared for.
Thank you for letting us know how we are doing at Westbury Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
Since Mum has been in Westbury Court she has been cared for with the utmost care. They were very welcoming and friendly. And since Mum's dementia has worsened her care is exceptional. So I would recommend your care home.
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Have a lovely day!
My partner of 33 years has Parkinson's and Dementia Alzheimers. I am unable to care for him aged 80. As much as I miss him dearly. I feel Westbury Court is caring for his needs that I cannot do anymore. He needs 24-hour care.
Thank you for letting us know how we are doing at Westbury Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
The care and compassion showed to my mum and us a family was gold standard. She was very anxious about going to a nursing home for rehabilitation following an amputation but the staff and all the standards were incredible. Even though this was during the pandemic the safety came first and was incredible but the care of the family and residents was amazing.
My Father received such excellent care from all of the staff. He had dementia and the love and support he received was second to none. Care staff were kind, gentle and very understanding of his needs. He was very happy and contented and I would recommend this home for any elderly relative with dementia or residential and nursing.
My father entered Westbury Court for end of life care. We found the home to be well furnished, clean and with friendly, professional staff (administration). The nursing staff were extremely knowledgeable and kept us informed of any change of condition. The staff team was professional and caring but seemed to be very short in numbers. I feel the care home to be professional with a good, caring staff team.
Enjoyed staying here. Everyone helpful and friendly.
Very nice and clean, people looked after me well. Always someone on hand.
Everyone is very nice and extremely helpful whenever I or other family members have visited. Everyone and thing are always very clean and tidy, and other residents all seem happy. Our loved one is very happy living here, and we, as a family, couldn't be more impressed with the environment they all live in, and with the staff who work together to look after everyone.
Every time I have visited I have felt extremely welcome. My grandparents always comment how good the carers are and how they can't help enough. I am very satisfied with the home and how they are being cared for.
The staff are always very friendly and helpful. They are very caring and patient without Aunt, who can be difficult at times!
Overall my mother is happy, the staff are lovely, but at times overstressed.
My review relates to experience subsequent to changes made in September 2019. The atmosphere is good, warm and friendly, welcoming on entry. The staff are having concern for details such as whether jugs are being refilled and attention to details of care. Full marks to the activities facilities as usual. Altogether I find it to be now a happy place. For those immobile, there is a need to ensure that necessary things are at reach.
Mum was made very welcome when she arrived at Westbury Court about 3 years ago, after a severe stroke, which had affected her mobility and left her wheelchair-bound. The staff are cheerful and caring, the activities plentiful and varied and I am treated like a part of the Westbury Court family. Mum feels very secure at Westbury Court.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 May 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 12 Sep 2025
Fenchurch House Care Home, part of Country Court, welcomed residents and colleagues to celebrate the Country Court in Bloom 2025 Awards, the group’s annual gardening celebration. This year’s theme, “Your...
There are no upcoming events for Westbury Court.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Country Court
- 31 Jan 2025Recipient: Country Court
- 31 Jan 2024Recipient: Country Court
Accreditations
There are no accreditations posted yet for Westbury Court.
Meet the Team (1)

Jane is our Home Manager at Westbury Court. Jane is passionate about providing the very highest standards of care and support and enjoys getting to know our residents and their families.
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