Westbury Court

I came to this care home as I could not care for myself anymore and my husband has been extremely well looked after here for one and a half years and I am enjoying it, being with others.

All of the staff, nurses, front of house and those behind the scenes, cared for my mum like one of the family. They made her comfortable content and more importantly loved through an incredibly difficult and unpredictable year. They showed compassion and professionalism during Mum's final months. We were fortunate enough to be with Mum until the end they cared for us, laughed with us and cried with us when it was time. We cannot thank them enough.

My mum lived at Westbury Court for 14-months and came to see it as her home. I will be forever grateful for all the love and compassion shown to her by all the staff. Mum always received the nest of care and she often commented on how staff 'went above and beyond' to give her the best care possible. At the end of Mums life, staff were so caring and supportive, and even in these difficult 'covid' times, they ensured that we were able to be with Mum when she passed. I could see how much Mum was loved by all the staff, and it has given me great comfort now that she is no longer with us.

My mother came into Westbury Court and straight away made friends. She didn't realise how lonely she was at her own home. The staff are very helpful and caring about all the needs of mum's health etc. When mum was not feeling too good the staff kept me informed of how she was doing.

Westbury care home is a wonderful place. The staff are all so very lovely, and do an amazing job, going above and beyond. A real feel-good homely feeling as soon as you arrive through the door. I would like to say a special, thank you to the staff. My aunty is a resident there who I, unfortunately, lost contact with. It is with great thanks to the staff that we are now back in contact.

It has been a difficult year with COVID but the entertainment team has kept us all in touch with our loved ones (Facebook) and have kept all residents entertained. My mum looks very happy. Some of the care team have been very good at communicating with us. It will be lovely to see my mum and all the lovely staff that have taken care of her during this horrible time.

Thank you, everyone!

Westbury Court is a wonderful place! My mum is so well looked after, the staff are so caring and kind. They always go above and beyond to make her life easier, and they have become like an extended family to Mum and us. Nothing is too much trouble for them. The activities are varied and interesting, always something to do. The home is clean and welcoming. Mum enjoys the food provided and the company at mealtimes. It is reassuring to know she is being so well cared for.

Since Mum has been in Westbury Court she has been cared for with the utmost care. They were very welcoming and friendly. And since Mum's dementia has worsened her care is exceptional. So I would recommend your care home.

My partner of 33 years has Parkinson's and Dementia Alzheimers. I am unable to care for him aged 80. As much as I miss him dearly. I feel Westbury Court is caring for his needs that I cannot do anymore. He needs 24-hour care.

The care and compassion showed to my mum and us a family was gold standard. She was very anxious about going to a nursing home for rehabilitation following an amputation but the staff and all the standards were incredible. Even though this was during the pandemic the safety came first and was incredible but the care of the family and residents was amazing.

My Father received such excellent care from all of the staff. He had dementia and the love and support he received was second to none. Care staff were kind, gentle and very understanding of his needs. He was very happy and contented and I would recommend this home for any elderly relative with dementia or residential and nursing.

My father entered Westbury Court for end of life care. We found the home to be well furnished, clean and with friendly, professional staff (administration). The nursing staff were extremely knowledgeable and kept us informed of any change of condition. The staff team was professional and caring but seemed to be very short in numbers. I feel the care home to be professional with a good, caring staff team.

Enjoyed staying here. Everyone helpful and friendly.

Very nice and clean, people looked after me well. Always someone on hand.

Everyone is very nice and extremely helpful whenever I or other family members have visited. Everyone and thing are always very clean and tidy, and other residents all seem happy. Our loved one is very happy living here, and we, as a family, couldn't be more impressed with the environment they all live in, and with the staff who work together to look after everyone.

Every time I have visited I have felt extremely welcome. My grandparents always comment how good the carers are and how they can't help enough. I am very satisfied with the home and how they are being cared for.

The staff are always very friendly and helpful. They are very caring and patient without Aunt, who can be difficult at times!

Overall my mother is happy, the staff are lovely, but at times overstressed.

My review relates to experience subsequent to changes made in September 2019. The atmosphere is good, warm and friendly, welcoming on entry. The staff are having concern for details such as whether jugs are being refilled and attention to details of care. Full marks to the activities facilities as usual. Altogether I find it to be now a happy place. For those immobile, there is a need to ensure that necessary things are at reach.