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Westbury Court

6 Station Road, Westbury, Wiltshire BA13 3JH
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Mum is always treated with care and kindness.S W(Daughter of Resident/Service User)
Westbury Court, Westbury
Not only was my mother very well looked after, the staff took the time to care for usJames Fraser M(Son of Resident/Service User)
Westbury Court, Westbury
The staff are friendly and treat her with dignity and the rooms are lovely.B C(Daughter of Resident/Service User)
Westbury Court, Westbury

Westbury Court Care & Nursing Home is located in the market town of Westbury close to Trowbridge and Frome. The care home provides the highest standards of residential, nursing, respite, palliative and dementia care. The highly trained staff team are on hand around the clock to provide person-centred care and support and ensure people embrace every opportunity to enjoy the next chapter of their lives.

Featuring 60 spacious, en-suite bedrooms each...  

Care Provided by Westbury Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,600From £1,650
Residential Dementia CareFrom £1,600From £1,650
Nursing CareFrom £1,700From £1,750
Nursing Dementia CareFrom £1,700From £1,750

Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.

Contact Westbury Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Jane Jones (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (63)
  • Single Rooms with ensuite Wet Room (63)

Visiting

  • Visitors are welcome at any time.

Parking

  • Onsite car park.

Westbury Court Reviews (108)

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9.8

Westbury Court has a Review Score of 9.8 (9.845) out of 10, based on 19 reviews in the last 2 years. Over all time Westbury Court has 108 reviews.

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Showing 108 reviews matching selected criteria
Review from Ruth K (Ex Family Member) published on 2 March 2022 Submitted via Postal Card
Overall Experience

Very impressed with the way my ex-husband is being looked after. His needs are complex but the staff are wonderful with him.

Reply from Olivia Shields, Marketing Assistant at Westbury Court

Thank you, Ruth, for letting us know how we are doing at Westbury Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from C G (Daughter of Resident) published on 2 March 2022 Submitted via Postal Card
Overall Experience

Mum came into the home in a very anxious state but has settled very well. The staff are very warm and friendly and the food is great, think Mum has put on weight.

Reply from Olivia Shields, Marketing Assistant at Westbury Court

Thank you for your positive feedback towards Westbury Court Care Home. One of our top priorities is to provide comfort in the home so all residents feel welcomed. We are so pleased to hear how well your mum has settled in. If there is anything more we can do, please do not hesitate to reach out.

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Review from T P (Husband of Resident) published on 2 March 2022 Submitted via Postal Card
Overall Experience

I find the staff friendly, caring and always approachable. Cleanliness is second to none, rooms are always kept nice. I would certainly recommend the care home.

Reply from Olivia Shields, Marketing Assistant at Westbury Court

Thank you for your comments about your recent experience at Westbury Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.

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Review from Carl G (Son of Resident) published on 6 January 2022 Submitted via Postal Card
Overall Experience
Very good care home, of the ones we reviewed for my father, this was the best. The rooms are great, like a nice hotel. The building is new and designed for care, not a converted victorian house. All the staff are friendly and welcoming. I couldn't wish for a better place or care.

Put in a bar and pool, and I'd book myself in!

Reply from Olivia Shields, Marketing Assistant at Westbury Court

Thank you, Carl, for letting us know how we are doing at Westbury Court Care Home. The care and wellbeing of every resident is our number one priority, and it is rewarding to have such positive feedback about how we are doing.

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Review from Keith B (Son of Resident) published on 6 January 2022 Submitted via Postal Card
Overall Experience

Very friendly, kind and considerate. Staff are professional and welcoming.

Reply from Olivia Shields, Marketing Assistant at Westbury Court

Thank you, Keith, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.

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Review from Fred N (Son-in-law of Resident) published on 30 December 2021 Submitted via Postal Card
Overall Experience

Extremely nice home, mother is well looked after and very friendly staff. Would highly recommend.

Reply from Olivia Shields, Marketing Assistant at Westbury Court

Thank you, Fred, for letting us know how we are doing at Westbury Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from Susan D (Daughter of Resident) published on 11 November 2021 Submitted via Postal Card
Overall Experience

All of the staff at Westbury Court are friendly, helpful, polite, considerate and above all caring. They make the atmosphere at the home incredibly warm and happy, always making visits a positive experience. It's gratifying to know that Dad is in such capable hands. He's really settled in well and is always saying how well he is being looked after.

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Review from Elizabeth B (Daughter of Resident) published on 3 June 2021 Submitted via Postal Card
Overall Experience

My mum has been very happy here in the home. The staff are excellent and nothing is ever too much trouble. The staff inform my sister and I if any problems arise. The activities have been excellent during a very difficult period.

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Review from M F (Daughter of Resident) published on 28 May 2021 Submitted via Postal Card
Overall Experience
I have been very impressed by the home and the caring way in which the manager and staff welcomed my mother into Westbury Court and helped her to settle in.
The home has a cheerful atmosphere.
Everyone I have met has been friendly and helpful and treated my mother with kindness and respect.

I have not rated food and drink as due to Covid restrictions I have not seen the meals provided.

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Review from Glenn F (Son of Resident) published on 18 May 2021 Submitted via Website
Overall Experience

This care home is kept clean and the staff are very friendly and welcoming. The rooms are modern and the staff are very supportive of both my parents who live there. Covid has been very difficult with visiting but things are now heading in the right direction and I hope we will have greater flexibility soon, with visiting times and the numbers of visitors increasing from next week. The entertainment has suffered during Covid but before lockdown, there was always a variety of activities offered and trips out and the team send us regular updates. The private site to view photos is always welcoming. The team put on a short Panto during the lockdown and I know they are keen to resume all the entertainment to give the residents the variety of options that help.

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Review from Bryant V (Husband of Resident) published on 13 May 2021 Submitted via Website
Overall Experience

I have found Westbury Court a very pleasant care home to visit and to receive their ready assistance, advice and answers to my questions promptly in a compassionate/caring manner by your excellent manager/carers and other staff. When visiting my wife, I feel a very welcoming, homely atmosphere present. Nothing is too much trouble for carers and my wife has settled down there, due to this individual care that she receives.

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Review from B C (Daughter of Resident) published on 27 April 2021 Submitted via Postal Card
Overall Experience

Mum seems very content here. She always has a drink or a snack when I visit. The staff are friendly and treat her with dignity and the rooms are lovely.

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Review from Brian A (Husband of Resident) published on 4 March 2021 Submitted via Postal Card
Overall Experience

Overall satisfaction with Westbury Court care home. It is excellent and equal to a five-star hotel. Wonderful carers and staff who go that extra mile - a credit to the company.

Reply from Olivia Shields, Marketing Assistant at Westbury Court

Thank you, Brian, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.

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Review from Heather D (Wife of Resident) published on 23 February 2021 Submitted via Postal Card
Overall Experience

Westbury Court is a very homely, friendly home. All the staff are easy to talk to and you can phone at any time. My husband loved it there and when he came home, he kept asking to go back. When are you going to take him back? He was cared for and supported excellently. We would certainly use you again - it was lovely to see my husband so happy.

Reply from Olivia Shields, Marketing Assistant at Westbury Court

Thank you, Heather, for letting us know how we are doing at Westbury Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from Valerie R (Daughter of Resident) published on 19 February 2021 Submitted via Website
Overall Experience

Excellent management, knowledgeable and friendly staff and a beautiful setting for end of life care. Felt so at ease knowing my Dad was well looked after and cared for in his final week, they ensured he was comfortable and keeping his dignity until the end. Massive thank you to all who work at Westbury Court Care Home, would highly recommend.

Reply from Olivia Shields, Marketing Assistant at Westbury Court

Thank you, Valerie, for your feedback and for taking the time to share your experience at Westbury Court Care Home. We are so sorry to hear about your Dad, but pleased you felt he received great care and hope that his time at Westbury Court did see some friendships flourish, especially with the care team.

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Review from Carole V (Sister of Resident) published on 4 February 2021 Submitted via Postal Card
Overall Experience

I cannot speak highly enough of the care given to my sister during her time at Westbury Court. The staff were, without fail, compassionate, caring and professional. During an incredibly difficult time, they went well above and beyond what could be expected of them. they were also amazingly helpful and caring to the whole family. 10/10.

Reply from Olivia Shields, Marketing Assistant at Westbury Court

Thank you, Carole, for your comments about your recent experience at Westbury Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.

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Review from Chris B (Grandson of Resident) published on 4 February 2021 Submitted via Website
Overall Experience

My nan has settled in extremely well into the home and looks better for it. She has a good rapport with all the carers who give her a great standard of care. Nan especially likes all the activities the home does.

Reply from Olivia Shields, Marketing Assistant at Westbury Court

Thank you, Chris, for your positive feedback towards Westbury Court Care Home. We are pleased to hear how satisfied you are with the care and activities provided by the home. We are committed to delivering fun and entertainment into the home for all of the residents to enjoy. Have a wonderful day.

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Review from Ray G (Nephew of Resident) published on 3 February 2021 Submitted via Postal Card
Overall Experience

I have always felt confident that my aunt is being well looked after and treated kindly. The carers and staff are very caring and friendly whenever we have visited and are always ready to discuss any issues or problems concerning my aunt. They have been brilliant during this pandemic and I believe they have made all the right decisions during this time.

Reply from Olivia Shields, Marketing Assistant at Westbury Court

Thank you, Ray, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Have a wonderful day.

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Review from Paula J (Daughter of Resident) published on 28 January 2021 Submitted via Website
Overall Experience

My mother moved to Westbury Court in January 2021. From the start, I found the staff to be extremely helpful and caring towards my mother. Whilst she would find any home difficult to adjust to, the staff have given her and our family 100% support. The home is beautifully decorated and clean throughout. Activities are well structured and the weekly email circular keeps us informed about all the different activities. It is extremely reassuring to see pictures of my mother on the secure website. Thank you to all involved for making my mum’s stay as comfortable and secure as possible. It is really appreciated by everyone in the family.

Reply from Olivia Shields, Marketing Assistant at Westbury Court

Thank you, Paula, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Westbury Court Care Home was so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Audrey W (Resident / Service User) published on 28 January 2021 Submitted via Postal Card
Overall Experience

I came to this care home as I could not care for myself anymore and my husband has been extremely well looked after here for one and a half years and I am enjoying it, being with others.

Reply from Olivia Shields, Marketing Assistant at Westbury Court

Thank you for your comments about your recent experience at Westbury Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you are so pleased with the quality of our care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 May 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 12 Sep 2025

    Fenchurch House Care Home, part of Country Court, welcomed residents and colleagues to celebrate the Country Court in Bloom 2025 Awards, the group’s annual gardening celebration. This year’s theme, “Your...

Upcoming Events

There are no upcoming events for Westbury Court.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: Country Court
  • 31 Jan 2025Recipient: Country Court
  • 31 Jan 2024Recipient: Country Court

Accreditations

There are no accreditations posted yet for Westbury Court.

Meet the Team (1)

Jane Jones
Jane JonesJob Title:Home ManagerJoined: 2024

Jane is our Home Manager at Westbury Court. Jane is passionate about providing the very highest standards of care and support and enjoys getting to know our residents and their families.

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