Westbury Court

I have been visiting my friend for just over a year since she came to Westbury Court. I have consistently found the care staff and everything about the home caring and very good. However, my friend equally consistently complains about the food - literally on every visit. It's limited and quite stodgy, she says there is not enough fresh fruit etc. Meat is tough. Pudding is cake and custard.

Very impressed with the way my ex-husband is being looked after. His needs are complex but the staff are wonderful with him.

Mum came into the home in a very anxious state but has settled very well. The staff are very warm and friendly and the food is great, think Mum has put on weight.

I find the staff friendly, caring and always approachable. Cleanliness is second to none, rooms are always kept nice. I would certainly recommend the care home.

Put in a bar and pool, and I'd book myself in!

Very friendly, kind and considerate. Staff are professional and welcoming.

Extremely nice home, mother is well looked after and very friendly staff. Would highly recommend.

All of the staff at Westbury Court are friendly, helpful, polite, considerate and above all caring. They make the atmosphere at the home incredibly warm and happy, always making visits a positive experience. It's gratifying to know that Dad is in such capable hands. He's really settled in well and is always saying how well he is being looked after.

My mum has been very happy here in the home. The staff are excellent and nothing is ever too much trouble. The staff inform my sister and I if any problems arise. The activities have been excellent during a very difficult period.

I have not rated food and drink as due to Covid restrictions I have not seen the meals provided.

This care home is kept clean and the staff are very friendly and welcoming. The rooms are modern and the staff are very supportive of both my parents who live there. Covid has been very difficult with visiting but things are now heading in the right direction and I hope we will have greater flexibility soon, with visiting times and the numbers of visitors increasing from next week. The entertainment has suffered during Covid but before lockdown, there was always a variety of activities offered and trips out and the team send us regular updates. The private site to view photos is always welcoming. The team put on a short Panto during the lockdown and I know they are keen to resume all the entertainment to give the residents the variety of options that help.

I have found Westbury Court a very pleasant care home to visit and to receive their ready assistance, advice and answers to my questions promptly in a compassionate/caring manner by your excellent manager/carers and other staff. When visiting my wife, I feel a very welcoming, homely atmosphere present. Nothing is too much trouble for carers and my wife has settled down there, due to this individual care that she receives.

Mum seems very content here. She always has a drink or a snack when I visit. The staff are friendly and treat her with dignity and the rooms are lovely.

Overall satisfaction with Westbury Court care home. It is excellent and equal to a five-star hotel. Wonderful carers and staff who go that extra mile - a credit to the company.

Westbury Court is a very homely, friendly home. All the staff are easy to talk to and you can phone at any time. My husband loved it there and when he came home, he kept asking to go back. When are you going to take him back? He was cared for and supported excellently. We would certainly use you again - it was lovely to see my husband so happy.

Excellent management, knowledgeable and friendly staff and a beautiful setting for end of life care. Felt so at ease knowing my Dad was well looked after and cared for in his final week, they ensured he was comfortable and keeping his dignity until the end. Massive thank you to all who work at Westbury Court Care Home, would highly recommend.

I cannot speak highly enough of the care given to my sister during her time at Westbury Court. The staff were, without fail, compassionate, caring and professional. During an incredibly difficult time, they went well above and beyond what could be expected of them. they were also amazingly helpful and caring to the whole family. 10/10.

My nan has settled in extremely well into the home and looks better for it. She has a good rapport with all the carers who give her a great standard of care. Nan especially likes all the activities the home does.

I have always felt confident that my aunt is being well looked after and treated kindly. The carers and staff are very caring and friendly whenever we have visited and are always ready to discuss any issues or problems concerning my aunt. They have been brilliant during this pandemic and I believe they have made all the right decisions during this time.

My mother moved to Westbury Court in January 2021. From the start, I found the staff to be extremely helpful and caring towards my mother. Whilst she would find any home difficult to adjust to, the staff have given her and our family 100% support. The home is beautifully decorated and clean throughout. Activities are well structured and the weekly email circular keeps us informed about all the different activities. It is extremely reassuring to see pictures of my mother on the secure website. Thank you to all involved for making my mum’s stay as comfortable and secure as possible. It is really appreciated by everyone in the family.