
Mum is always treated with care and kindness.S W(Daughter of Resident/Service User)

Not only was my mother very well looked after, the staff took the time to care for usJames Fraser M(Son of Resident/Service User)

The staff are friendly and treat her with dignity and the rooms are lovely.B C(Daughter of Resident/Service User)

Mum is always treated with care and kindness.S W(Daughter of Resident/Service User)

Not only was my mother very well looked after, the staff took the time to care for usJames Fraser M(Son of Resident/Service User)

The staff are friendly and treat her with dignity and the rooms are lovely.B C(Daughter of Resident/Service User)

Westbury Court Care & Nursing Home is located in the market town of Westbury close to Trowbridge and Frome. The care home provides the highest standards of residential, nursing, respite, palliative and dementia care. The highly trained staff team are on hand around the clock to provide person-centred care and support and ensure people embrace every opportunity to enjoy the next chapter of their lives.
Featuring 60 spacious, en-suite bedrooms each...
Care Provided by Westbury Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.
The price(s) shown are provided by the care home. Contact Westbury Court for full pricing details and T&Cs.
Contact Westbury Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Country Court
- Private Owned
Person in charge
- Jane Jones (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (63)
Visiting
- Visitors are welcome at any time.
Parking
- Onsite car park.
Westbury Court Reviews (108)
Westbury Court has a Review Score of 9.8 (9.845) out of 10, based on 19 reviews in the last 2 years.
Over all time Westbury Court has 108 reviews.
Very impressed with the way my ex-husband is being looked after. His needs are complex but the staff are wonderful with him.
Thank you, Ruth, for letting us know how we are doing at Westbury Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
Mum came into the home in a very anxious state but has settled very well. The staff are very warm and friendly and the food is great, think Mum has put on weight.
Thank you for your positive feedback towards Westbury Court Care Home. One of our top priorities is to provide comfort in the home so all residents feel welcomed. We are so pleased to hear how well your mum has settled in. If there is anything more we can do, please do not hesitate to reach out.
I find the staff friendly, caring and always approachable. Cleanliness is second to none, rooms are always kept nice. I would certainly recommend the care home.
Thank you for your comments about your recent experience at Westbury Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
Put in a bar and pool, and I'd book myself in!
Thank you, Carl, for letting us know how we are doing at Westbury Court Care Home. The care and wellbeing of every resident is our number one priority, and it is rewarding to have such positive feedback about how we are doing.
Very friendly, kind and considerate. Staff are professional and welcoming.
Thank you, Keith, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
Extremely nice home, mother is well looked after and very friendly staff. Would highly recommend.
Thank you, Fred, for letting us know how we are doing at Westbury Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
All of the staff at Westbury Court are friendly, helpful, polite, considerate and above all caring. They make the atmosphere at the home incredibly warm and happy, always making visits a positive experience. It's gratifying to know that Dad is in such capable hands. He's really settled in well and is always saying how well he is being looked after.
My mum has been very happy here in the home. The staff are excellent and nothing is ever too much trouble. The staff inform my sister and I if any problems arise. The activities have been excellent during a very difficult period.
The home has a cheerful atmosphere.
Everyone I have met has been friendly and helpful and treated my mother with kindness and respect.
I have not rated food and drink as due to Covid restrictions I have not seen the meals provided.
This care home is kept clean and the staff are very friendly and welcoming. The rooms are modern and the staff are very supportive of both my parents who live there. Covid has been very difficult with visiting but things are now heading in the right direction and I hope we will have greater flexibility soon, with visiting times and the numbers of visitors increasing from next week. The entertainment has suffered during Covid but before lockdown, there was always a variety of activities offered and trips out and the team send us regular updates. The private site to view photos is always welcoming. The team put on a short Panto during the lockdown and I know they are keen to resume all the entertainment to give the residents the variety of options that help.
I have found Westbury Court a very pleasant care home to visit and to receive their ready assistance, advice and answers to my questions promptly in a compassionate/caring manner by your excellent manager/carers and other staff. When visiting my wife, I feel a very welcoming, homely atmosphere present. Nothing is too much trouble for carers and my wife has settled down there, due to this individual care that she receives.
Mum seems very content here. She always has a drink or a snack when I visit. The staff are friendly and treat her with dignity and the rooms are lovely.
Overall satisfaction with Westbury Court care home. It is excellent and equal to a five-star hotel. Wonderful carers and staff who go that extra mile - a credit to the company.
Thank you, Brian, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
Westbury Court is a very homely, friendly home. All the staff are easy to talk to and you can phone at any time. My husband loved it there and when he came home, he kept asking to go back. When are you going to take him back? He was cared for and supported excellently. We would certainly use you again - it was lovely to see my husband so happy.
Thank you, Heather, for letting us know how we are doing at Westbury Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
Excellent management, knowledgeable and friendly staff and a beautiful setting for end of life care. Felt so at ease knowing my Dad was well looked after and cared for in his final week, they ensured he was comfortable and keeping his dignity until the end. Massive thank you to all who work at Westbury Court Care Home, would highly recommend.
Thank you, Valerie, for your feedback and for taking the time to share your experience at Westbury Court Care Home. We are so sorry to hear about your Dad, but pleased you felt he received great care and hope that his time at Westbury Court did see some friendships flourish, especially with the care team.
I cannot speak highly enough of the care given to my sister during her time at Westbury Court. The staff were, without fail, compassionate, caring and professional. During an incredibly difficult time, they went well above and beyond what could be expected of them. they were also amazingly helpful and caring to the whole family. 10/10.
Thank you, Carole, for your comments about your recent experience at Westbury Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
My nan has settled in extremely well into the home and looks better for it. She has a good rapport with all the carers who give her a great standard of care. Nan especially likes all the activities the home does.
Thank you, Chris, for your positive feedback towards Westbury Court Care Home. We are pleased to hear how satisfied you are with the care and activities provided by the home. We are committed to delivering fun and entertainment into the home for all of the residents to enjoy. Have a wonderful day.
I have always felt confident that my aunt is being well looked after and treated kindly. The carers and staff are very caring and friendly whenever we have visited and are always ready to discuss any issues or problems concerning my aunt. They have been brilliant during this pandemic and I believe they have made all the right decisions during this time.
Thank you, Ray, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Have a wonderful day.
My mother moved to Westbury Court in January 2021. From the start, I found the staff to be extremely helpful and caring towards my mother. Whilst she would find any home difficult to adjust to, the staff have given her and our family 100% support. The home is beautifully decorated and clean throughout. Activities are well structured and the weekly email circular keeps us informed about all the different activities. It is extremely reassuring to see pictures of my mother on the secure website. Thank you to all involved for making my mum’s stay as comfortable and secure as possible. It is really appreciated by everyone in the family.
Thank you, Paula, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Westbury Court Care Home was so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
I came to this care home as I could not care for myself anymore and my husband has been extremely well looked after here for one and a half years and I am enjoying it, being with others.
Thank you for your comments about your recent experience at Westbury Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you are so pleased with the quality of our care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 May 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 12 Sep 2025
Fenchurch House Care Home, part of Country Court, welcomed residents and colleagues to celebrate the Country Court in Bloom 2025 Awards, the group’s annual gardening celebration. This year’s theme, “Your...
There are no upcoming events for Westbury Court.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Country Court
- 31 Jan 2025Recipient: Country Court
- 31 Jan 2024Recipient: Country Court
Accreditations
There are no accreditations posted yet for Westbury Court.
Meet the Team (1)

Jane is our Home Manager at Westbury Court. Jane is passionate about providing the very highest standards of care and support and enjoys getting to know our residents and their families.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westbury Court to verify any information. View our terms and conditions. Westbury Court has an Enhanced Service -more info.