
Mum is always treated with care and kindness.S W(Daughter of Resident/Service User)

Not only was my mother very well looked after, the staff took the time to care for usJames Fraser M(Son of Resident/Service User)

The staff are friendly and treat her with dignity and the rooms are lovely.B C(Daughter of Resident/Service User)

Mum is always treated with care and kindness.S W(Daughter of Resident/Service User)

Not only was my mother very well looked after, the staff took the time to care for usJames Fraser M(Son of Resident/Service User)

The staff are friendly and treat her with dignity and the rooms are lovely.B C(Daughter of Resident/Service User)

Westbury Court Care & Nursing Home is located in the market town of Westbury close to Trowbridge and Frome. The care home provides the highest standards of residential, nursing, respite, palliative and dementia care. The highly trained staff team are on hand around the clock to provide person-centred care and support and ensure people embrace every opportunity to enjoy the next chapter of their lives.
Featuring 60 spacious, en-suite bedrooms each...
Care Provided by Westbury Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.
The price(s) shown are provided by the care home. Contact Westbury Court for full pricing details and T&Cs.
Contact Westbury Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Country Court
- Private Owned
Person in charge
- Jane Jones (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (63)
Visiting
- Visitors are welcome at any time.
Parking
- Onsite car park.
Westbury Court Reviews (108)
Westbury Court has a Review Score of 9.8 (9.845) out of 10, based on 19 reviews in the last 2 years.
Over all time Westbury Court has 108 reviews.
When she passed away, they were very kind and thoughtful, check with myself or the family friend before doing anything.
I can't thank the staff enough.
Thank you for taking the time to leave a review and recommendation for Westbury Court. It was our pleasure to care for your mother and make her birthday special for the whole family. We appreciate your kind words.
Thank you to you all.
Thank you for taking the time to leave a review and recommendation for Westbury Court. It was our pleasure to care for your mother as part of our family here.
I see the team take good care of Mum. She always looks clean and tidy.
The team are easy to approach and very helpful! Nothing is too much for them.
It's great to feel comforted that Mum is being so well looked after.
Thank you for leaving a review of Westbury Court. We are delighted to hear that you always receive a friendly welcome.
I found the home very friendly and the manager and the staff went out of their way to make sure my friend was comfortable and felt at home there. She thoroughly enjoyed the activities that she could join in and they held a wonderful birthday party for her including a marvellous birthday cake. When she passed away they were very understanding regarding the removal of her personal effects and didn't move anything until I arrived to collect her personal items. I would throughly recommend this care home.
Thank you for taking the time to review Westbury Court. It was our pleasure to care for your friend and delighted she felt at home with us.
Very warm and welcoming from the moment of entry.
Thank you for leaving a review and recommendation for Westbury Court.
The staff are lovely and very kind to Lorna taking time to talk with her about photographs on display and memories. Lorna enjoys her food but qualities are significantly less than she ate at home (A food company provided ready made hearty meals with extra veg). Larger portions could be tried? In summer and sunny days Lorna would always wander in the garden in Keynsham and sit outside. This lack of a sunny safe garden for dementia patients is missing. But the care is wonderful.
Thank you for taking the time to leave us a review. It is our pleasure to care for your loved one here at Westbury Court.
Mum and dad moved into Westbury Court in March 2025 and have been well looked after. Dad moved up to the nursing floor in July and was extremely well cared for particularly during his last few says. (He passed away on 11/10/2025). Mum is now on the Dementia Floor and is being well looked after and she really enjoys her trips out which can be seen from the photos. Its a shame that there is not a better garden that the residents can use, as often being outside is good for their well being. The food is very good with variety, although the portions are not on the generous side. Overall, I am very happy mum and (dad) are being well looked after.
Thank you for taking the time to leave us a review. It has been our pleasure to care for your parents here at Westbury Court.
I have found this home to be excellent, all the staff are very friendly, helpful and dedicated to their jobs. Rooms are always tidy. A homely atmosphere throughout.
Thank you for your feedback, we are delighted to hear how happy you are with our care here at Westbury Court
Westbury Court provided wonderful care to my mother/grandma. Though her time there was short it was filled with kindness, dignity and warmth. The staff treated her with such respect and compassion ensuring she was cared for, comforted, and made to feel at ease every single day, while giving her the nursing care she needed. We are deeply thankful for the love and dedication they showed during her stay.
Thank you for leaving a review for Westbury Court. We appreciate all comments and feedback, and it was our pleasure to care for your loved one.
Mum arrived in May 25 and has settled very well. Loves the homely atmosphere, staff are caring and friendly, feels safe and secure. Enjoys socialising with other residents and joining in with the varied daily activities such as quizzes, arts n crafts, cooking etc. Her lovely clean room looks out onto garden, has en-suite bathroom and we have personalised it with her photographs and ornaments. Her new chapter in her life is now meaningful and happy, thanks to her home environment.
Thank you for taking the time to write your lovely review for Westbury Court Care & Nursing Home. We are pleased to hear that your mum has settled in well and enjoys to socialise with other residents. Your feedback and kind words will be shared with the staff team.
Thank you everyone.
Thank you so much for taking the time to leave your review for Westbury Court Care & Nursing Home. It's lovely to hear the improvements your dad has made while being in our home. your positive comments and feedback will be shared with the staff team and knowing that you would recommend our home makes everything worthwhile. Warmest wishes,
My nan's friend has been at Westbury Court for a while now and is still as happy here as she was the day she arrived. My nan has said multiple times that she would happily reside here. Nothing is too much trouble for anyone and the residents always look happy and well kept. There is always lots going on if the residents want to partake in organised activities. The garden is lovely and well used in the good weather, the only thing that could be improved is the garden furniture (which is a bit uncomfortable after a while). All the staff I have met are happy, polite and so caring towards all of the residents. Thank you for enriching the lives of everyone but even more so my nan's friend.
Thank you for taking the time to leave your lovely review for Westbury Court Care & Nursing Home. We are so pleased to hear that your nan's friend is happy here and that your nan would happily reside here too. Your kind words and feedback regarding the activities, care and garden will be shared with the staff team. Warm regards,
The Manager is very supportive, she will action issues pretty much as they arise. Deputy Manager isn't visible on the floors enough. My mother doesn't even know who she is after 5 years of residing there. The home is always very clean and the Head House Keeper goes the extra mile always. The care team work hard and are attentive. Receptionist very supportive and has a lovely professional approach. Nurses need to know more about meds they are administering. Activities needs improvement- not much use of local amenities and garden.
Thank you for taking the time to leave a review for Westbury Court. All comments and feedback are valuable to us. We appreciate you coming to meet with our Home Manager to discuss your feedback in person and working together with us to enhance our service and care.
They even made special meals for Dad as he was not eating.
We cannot fault the loving care given to Dad in his final months.
Thank you from the family.
Thank you for taking the time to leave a lovely review for Westbury Court. It was our pleasure to care for your Dad in his final months. We will share your kind words with the staff team.
I am very pleased with the way my son is being cared for. The staff are so caring and he never bothers them unless he has to. He laughs with them giving them lots of banter but they then give it back. There's one particular carer that he likes very much, and she treats him like a son. I will never stop praising the home and I tell everyone how good they are. I'm so pleased he was placed there.
Thank you for your review, it's great to hear that your son has settled well and bonded with our staff team here at Westbury Court.
My dad was with Westbury Court for 15 months and received excellent care. All the staff treated him with dignity and respect, as well as being caring not just towards him but towards us as a family also. The room and facilities provided everything he needed and were always kept clean and well looked after. I live several hours away and it was very reassuring to know he was in such good care and that the staff were proactively communicating any change in his wellbeing. Towards his end of life the home could not have been more supportive and understanding and I would like to thank them for everything that they did for my dad and our family. I'll miss my dad but I will also miss visiting Westbury Court.
Thank you for leaving a review for Westbury Court, it's wonderful to hear how pleased you've been with our care of your father.
Dad has been in the Westbury Court Care Home since October 2023. During his time the service provided by all the staff has been excellent in all aspects. I can't praise them highly enough and would like to thank them for everything they have done.
Thank you for taking the time to write a review for Westbury Care and Nursing Home. Your kind words and positive feedback will be shared with the staff team. It has been our pleasure to care for your Dad and include him in the Westbury Court family.
My experience of Westbury Court Care Home has been absolutely brilliant. The staff are loving, caring and always have a smile. Knowing my husband was in such good hands gave me peace of mind. I sincerely recommend this home one hundred per cent.
Thank you so much for taking the time to leave a review for Westbury Court Care Home. It's wonderful to hear that you would recommend our home and your kind and positive feedback will be shared with the staff team.
Knowing he is in good care. The carers and receptionist are always friendly and welcoming.
Thank you for taking the time to leave your review for Westbury Court Care and Nursing Home. It's our pleasure to care for your brother and that you find the home friendly and welcoming.
The staff are always very friendly and quick to respond to any requests. Mum is becoming more settled as time goes by.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 May 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 12 Sep 2025
Fenchurch House Care Home, part of Country Court, welcomed residents and colleagues to celebrate the Country Court in Bloom 2025 Awards, the group’s annual gardening celebration. This year’s theme, “Your...
There are no upcoming events for Westbury Court.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Country Court
- 31 Jan 2025Recipient: Country Court
- 31 Jan 2024Recipient: Country Court
Accreditations
There are no accreditations posted yet for Westbury Court.
Meet the Team (1)

Jane is our Home Manager at Westbury Court. Jane is passionate about providing the very highest standards of care and support and enjoys getting to know our residents and their families.
Frequently Asked Questions about Westbury Court
What types of Care is Westbury Court registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Westbury Court have?
There are 63 Single Rooms.
What are the Facilities & Services at Westbury Court?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Westbury Court to the centre of Westbury?
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westbury Court to verify any information. View our terms and conditions. Westbury Court has an Enhanced Service -more info.