
Mum is always treated with care and kindness.S W(Daughter of Resident/Service User)

Not only was my mother very well looked after, the staff took the time to care for usJames Fraser M(Son of Resident/Service User)

The staff are friendly and treat her with dignity and the rooms are lovely.B C(Daughter of Resident/Service User)

Mum is always treated with care and kindness.S W(Daughter of Resident/Service User)

Not only was my mother very well looked after, the staff took the time to care for usJames Fraser M(Son of Resident/Service User)

The staff are friendly and treat her with dignity and the rooms are lovely.B C(Daughter of Resident/Service User)

Westbury Court Care & Nursing Home is located in the market town of Westbury close to Trowbridge and Frome. The care home provides the highest standards of residential, nursing, respite, palliative and dementia care. The highly trained staff team are on hand around the clock to provide person-centred care and support and ensure people embrace every opportunity to enjoy the next chapter of their lives.
Featuring 60 spacious, en-suite bedrooms each...
Care Provided by Westbury Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.
The price(s) shown are provided by the care home. Contact Westbury Court for full pricing details and T&Cs.
Contact Westbury Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Country Court
- Private Owned
Person in charge
- Jane Jones (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (63)
Visiting
- Visitors are welcome at any time.
Parking
- Onsite car park.
Westbury Court Reviews (108)
Westbury Court has a Review Score of 9.8 (9.845) out of 10, based on 19 reviews in the last 2 years.
Over all time Westbury Court has 108 reviews.
The staff always make us feel welcome when we visit. Access to medical care is uncomplicated due to the relationship with the local community.
Thank you for such a lovely review of Westbury Court. We are delighted that your mother has settled in so well and that you feel supported as a family, our team will be happy to receive your praise.
Well looked after with excellent food and clients. Staff were very sociable and excellent care for my needs. All medication was given and life was great. I thank the staff for the care I had.
Many thanks for your positive comments about our home, we're delighted to hear how much you enjoyed your respite stay with us and that 'life was great' here at Westbury Court. The team will be pleased to hear your great feedback.
The care and staff were exemplary. She was treated with courtesy and kindness throughout. Not only was my mother very well looked after, the staff took the time to care for us, providing tea and support at every turn.
Thank you.
Thank you for your kind words about the team at Westbury Court Care Home. It's good to hear that during her final days, the team did their very best to care for both your mother and her family. Our deepest sympathies to your family.
Whenever I visit my mother the staff are always very friendly and welcoming. Mum is always treated with care and kindness. The standard of cleanliness is of a very high standard, the food could be improved at times but on the whole, I am very pleased with Mum's care.
Thank you for your complimentary comments about our home. We love hearing feedback and your comments will be passed on to the team.
Just occasionally, the carers do not change pads often enough.
Thank you for your positive feedback on our home, it is great to hear that you think Westbury Court is 'very good' and that the team are friendly, they will be delighted to hear your comments. I have passed your feedback on to the Home Manager, who has an open door policy, so please feel free to pop in for a chat with her on your next visit.
This care home is very friendly and welcoming to me and my PAT dog Tyler. It seems to be understaffed at times but some wonderful members of staff have been here for a very long time.
Thank you for your lovely comments about our home, we are pleased to hear that you find Westbury Court 'friendly and welcoming' and would recommend it to others. We strive to provide a high standard of care and always ensure that we operate with safe staffing levels which are regularly reviewed and...
All staff relate well to individual patients.
Good variety of activities.
Staff show a caring, affectionate nature to residents.
All the staff are very welcoming and most have a great rapport with my mum.
They used to do a list of what was on so I could avoid coming at these times.
Can't fault mum's care though, really pleased.
Thank you for your lovely comments about your mum's care. So glad to hear that your mum was enjoying the singalong. The 'What's on this week' programme is posted on the home's 'Magic Moments Club' noticeboards and an additional 'What's on today' sheet is available in reception. If you aren't able...
Westbury Court has fulfilled all family requirements since Mum came in, and now we are letting her stay permanently.
My mother is happy in the home.
I cannot find fault with the care given by the caring staff.
The activities ladies make sure that there is always plenty for the residents to participate in, their timetable of activities is always varied.
From the first day my Mum moved to Westbury Court, every effort has been made to settle her as quickly as possible and meet her needs. The surroundings and rooms are of a high standard and she is treated with the dignity and respect at 97 she deserves. She is comfortable, safe and has access to everything she needs. The staff give their absolute best and are a credit to Westbury Court. Thank you to everyone for your efforts and care you give to my Mum. It is greatly appreciated by us both.
The only very slight negative is the standard of food which is at times a little lacking.
When my father was admitted to hospital he was being difficult due to his dementia. When he was discharged the only place our family wanted him to go was Westbury Court. We stood our ground and thankfully he was admitted in January 2018
The care that my father has received since he moved to Westbury Court in January has been nothing short of excellentHe has advanced dementia and can be difficult. The staff have shown him such care and kindness and told me they adore him and what a lovely man he is - always nice to hear that about a relative who is poorly.
They have welcomed all my father's family into their "care staff family".
They have kept us informed at every stage of my father's treatment and care including immediate notification if he falls, sees the Dr or paramedics and is admitted to hospital.
They treat him with the utmost respect
I have nothing but the highest praise for the care and admin staff and would recommend Westbury Court to anyone who needs to be cared for.
My mother, by mistake at 3am one morning, pushed the emergency button for the light. I was hardly out of bed before two men were in my room. I only wanted to go to the bathroom but they were instantly in my room. What more could I have wished for had I been unwell.
In late November I had a visit to look round Westbury Court which was followed by an assessment of my mother in our home. In both cases, the members of staff were thorough, friendly and very caring which immediately gave me a great impression. From my mother's first day in the home, we were greeted by various staff members wanting to chat and introduce themselves instead of just doing their jobs. My mother settled in immediately and is very content. She is thriving on the care she is receiving, which is second to none. I am also very impressed with the various activities available to residents. Highlights have been a visit from reindeer and live entertainment with lovely refreshments at Christmas. There is knit and natter, gentle exercise sessions, regular live entertainment and much more. PAT dogs are a big hit too. My mother's room is lovely. It is spacious and has a good en-suite. Everywhere is always clean and fresh. I thoroughly recommend Westbury Court.
Very pleased with the care my mother-in-law received. We were kept informed on how she doing and looked well and rested when she returned home. Found staff friendly and helpful.
My partner enjoyed her stay at Westbury Court for a fortnight's respite. The staff were both welcoming and reassuring, and help and support was pitched at the right level - not intrusive but alertly ordinary. She is likely to return for further respite stays in future. All was clean and tidy and she was impressed that when staff returned laundry it was put away. The food was plentiful, everything worked, all rooms were accessible and able to accommodate a powered wheelchair. She enjoyed a range of activities, especially the PAT therapy dog and the visits from the pre-schoolers. There was generally a lively and positive atmosphere during the day and all staff were chatty and personable. She found the presence of nursing staff on site very reassuring, should she have needed their attention and this helped her be more relaxed overall. All administrative arrangements were dealt with efficiently and accurately and front desk staff were informative and cheery.
Warm welcome at Reception set our visit off to a good start. Our relative was content and settled. She mentioned 2 activities she had enjoyed. All the staff, whatever their role, were thoughtful and kind.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 May 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 12 Sep 2025
Fenchurch House Care Home, part of Country Court, welcomed residents and colleagues to celebrate the Country Court in Bloom 2025 Awards, the group’s annual gardening celebration. This year’s theme, “Your...
There are no upcoming events for Westbury Court.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Country Court
- 31 Jan 2025Recipient: Country Court
- 31 Jan 2024Recipient: Country Court
Accreditations
There are no accreditations posted yet for Westbury Court.
Meet the Team (1)

Jane is our Home Manager at Westbury Court. Jane is passionate about providing the very highest standards of care and support and enjoys getting to know our residents and their families.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westbury Court to verify any information. View our terms and conditions. Westbury Court has an Enhanced Service -more info.