The Oakes Care Centre

Great activities.....Super hero day was a super smash. The whole home was decorated and staff were dressed up. Therapy dog met the residents dressed as super dog and the local mountain rescue team brought their vehicle for residents to sit in and look at. There were themed craft activities too. Simply super! The smiles on mum's face said it all. We love how the home supports residents and encourage involvement gently through fun.

Oakes is the perfect place for my mum. She appreciates the staff and how caring they are. She always comment on how much good there is. The staff, particularly management, work alongside us to make sure mum is settled and happy. She is encouraged to move around and leave her room to join in activities. My sister and I have built up a good relationship with the staff.

My grandma was admitted from home after being cared for by my grandad for many years, it was a big decision for us to consider a home and we felt terrible but grandad desperately needed respite, we were relieved on admission day as the home manager and team made us feel at ease. Everything we asked for was sorted. Thank you to the manager & team for the support we were given.

Well looked after and cared for.

The most important experience I get on every visit is that the staff really care about the residents they are really looked after well.

Good clean centre staff very friendly and help full nothing seems to be a problem when asked to do something a proper disabled bay off parking signs would be good. Can't find any major problems satisfactory 9/10.

It was also very spacious with easy movement around the building.

My mum has been in The Oakes Care Centre for a few months. As a family, we could not ask for a more caring, safe and friendly environment. Nothing is too much trouble for the carers, and the activities are well organised and takes into account the resident's interests. The facilities are first class. Family and friends are made to feel welcome and encouraged to be involved in the life of the home. It is comforting to know that Mum is in a safe place and well looked after.

Nice dining, lounge and facilities.

Lovely party afternoon with entertainment, a buffet and a tombola. Mum and I both enjoyed it and it was lovely to go together. Having the ice cream van was a lovely touch. Thank you to all involved - all the hard work and organisation was worthwhile.

We would have no hesitation in recommending The Oakes Care Centre. The staff are special people and there is a wonderfully friendly atmosphere with lots going on. If you are considering a care home then The Oakes should be at the top of your list.

My mum, who has dementia, moved to The Oakes Care Centre in June of 2022, she had been residing in another care home for 3 years, I wish she had moved to The Oaks much earlier. I feel so much happier with the care and attention she is given from the staff. I visit the home regularly and know that this genuine care and affection extends to all the residents who are at different stages of their dementia.

My mother has been a resident at The Oakes for nearly two years. She arrived during the pandemic and lockdown, and during that time, the staff were phenomenal - I have nothing but admiration for them. My mother is unable to walk, and her quality of life is very limited, but she feels safe and cared for and is not unhappy, all of which is due to the high standard of care she has received.

I have found The Oakes Care Centre absolutely fantastic for my late mother. She spent over four years there and has been looked after fantastically whilst in their care as she suffered from dementia. Her passing in the care home was peaceful in the end but it's just unfortunate that GPs won't visit the same to care homes since the pandemic. My mum was happy and well looked after and was always clean and presentable when we saw her. I would always recommend The Oakes care home as a long-term residential care for people suffering from dementia. Absolutely wonderful care and cannot thank them enough.

Dedicated staff and care. Social aspects are amazing, with activities and outings carefully planned for everyone to be inclusive of individual needs and limitations without individuals feeling embarrassed at a difficult time in their lives. Accepting that one has to give up their independence is difficult enough. Facilities are excellent, hairdressers etc. Warm and welcoming, modern, well-equipped rooms and facilities. Clean, person hygiene and clothes always kept clean.

The home tried hard in difficult times. My mother feels safe and well cared for. The staff are committed, and the premises are clean and in good condition. My mother's room is nice and indeed is soon to be decorated. The staff know her well and are supportive.

My mum has been a resident at The Oakes since July. Her care is exemplary, the staff are excellent and are respectful of Mum's wishes. With familiar staff on duty, there is a consistency of care. Always plenty of activities going on, if she chooses to join in. Her room is very comfortable and homely. She loves the beautiful garden with the summerhouse. Christmas has been great with so much going on and a fabulous party for family and friends. Well done Oakes, you're amazing. Thank you.

When we arrived with mum, the staff could not have been more welcoming. I was allowed to prepare her room the day before her arrival and could put her personal possessions in place. The room is lovely. Shared areas are nicely furnished and clean. The dining room is dressed like a restaurant. My only worry is that mum tells me that the food is poor, the portions small and the food poorly cooked.

Unfortunately, my dear mum passed away on the 23/07/2022 she was gravely ill for a week prior to her passing. The staff were absolutely fabulous - they made a very upsetting situation so much more bearable. I cannot thank and praise them enough - they went above and beyond any expectations I had.

The overall experience has never changed from day one. The staff are always top of their game when it comes to looking after my mother. Their friendly, professional capabilities always put me at ease. I have no worries when I leave at the end of visiting. Thank you to all concerned.