Willow Tree Lodge is a modern home which has the very best facilities available to provide residents with high quality care.
Round the clock care is provided by the warm and friendly staff, who understand the complex needs of their residents.
Outside of the home there is an outside terrace, and balcony and a conservatory for residents to enjoy spending time in. Each bedroom has been decorated and furnished to a high...
Willow Tree Lodge is a modern home which has the very best facilities available to provide residents with high quality care.
Round the clock care is provided by the warm and friendly staff, who understand the complex needs of their residents.
Outside of the home there is an outside terrace, and balcony and a conservatory for residents to enjoy spending time in. Each bedroom has been decorated and furnished to a high standard to residents feel as comfortable and at home as possible.
As well as a running many clubs, the home provides entertainment ranging from film afternoons to fitness activities for all residents to take part in.
Contact Willow Tree Lodge to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Willow Tree Lodge for full pricing details and T&Cs.
Willow Tree Lodge has a Review Score of 9.9 (9.913) out of 10, based on 18 reviews in the last 2 years.
Over all time Willow Tree Lodge has 100 reviews.
Mum has shown a notable improvement in her confidence and her willingness to get involved in the activities at Willow Tree Lodge. This improvement is largely down to the encouragement to participate from both Alison and indeed all the staff. Mum is more positive about things now and I cannot...
Mum has shown a notable improvement in her confidence and her willingness to get involved in the activities at Willow Tree Lodge. This improvement is largely down to the encouragement to participate from both Alison and indeed all the staff. Mum is more positive about things now and I cannot thank the staff enough for their efforts. I often feel that the staff don't get the recognition for their work and much of their effort goes unrecognised. Their enthusiasm never fails to amaze me. A huge thanks to you all from the family.
Thank you so much for your kind and thoughtful review. We're delighted to hear that your mum has grown in confidence and is enjoying getting involved in activities at Willow Tree Lodge. Alison and the entire team will be touched to know their encouragement and enthusiasm have made such a positive...
Thank you so much for your kind and thoughtful review. We're delighted to hear that your mum has grown in confidence and is enjoying getting involved in activities at Willow Tree Lodge. Alison and the entire team will be touched to know their encouragement and enthusiasm have made such a positive difference. Your recognition means a great deal to us, and we'll be sure to share your lovely words with all the staff. Thank you from everyone at Willow Tree Lodge.Kind Regards, Hannah
I moved both mum and dad into Willow Tree lodge in January of this year as it became obvious they couldn't look after themselves independently. Since they have been there, mum has really changed in her demeanour, choosing to be among the hubbub of daily life at the home instead of spending hours...
Health and personal care issues are dealt with immediately. I would not hesitate in recommending Willow Tree Lodge, a wonderful residential home. I can't mention individual staff names as there would be too many but thank you all.
Thank you so much for your thoughtful and heart warming review. It is wonderful to hear that your mum is enjoying being part of daily life at Willow Tree Lodge and that both of your parents feel well cared for and supported. We are especially pleased that you are always made to feel welcome when...
Thank you so much for your thoughtful and heart warming review. It is wonderful to hear that your mum is enjoying being part of daily life at Willow Tree Lodge and that both of your parents feel well cared for and supported. We are especially pleased that you are always made to feel welcome when visiting. Your kind words about our team, attentiveness and prompt approach to health and personal care mean a great deal to us. We will be delighted to share your feedback with everyone. Thank you for trusting us with your parents' care and for recommending Willow Tree Lodge. Kind Regards, Hannah.
Mum has been at willow tree for a couple of years now and I couldn't have wanted for a better place for her. The staff treat her like family. They are so caring. I am always made to feel very welcome and come and go as I wish. Mum has had a few health challenges since moving here and the staff have...
I am very happy that mum is in kind, safe and caring environment. Thank you to Hannah, Hannah, Emma and all the wonderful day, night, kitchen, housekeeping and admin staff.
Thank you so much for your kind words, and I am so pleased you feel this way. This is exactly what we aim to achieve, and we are happy that you are pleased with the communication. I will pass on your thanks to the staff. Many thanks, Hannah D
The home is very well run and the staff are attentive, friendly, kind and caring. The management team are clearly visible and are supportive...
I would highly recommend Willow Lodge to anyone considering somewhere for their care
We are delighted that you feel Willow Tree Lodge has a warm, family atmosphere, as creating a home where residents feel safe, valued and involved is at the heart of everything we do. It's...
Thank you so much for your wonderful review and recommendation. It means a great deal to our entire team.Thank you again for your kind words and ongoing support. It is a privilege to care for our residents, and we look forward to continuing to provide the highest standard of care.
My Mum's mental health has declined rapidly over the last 12 months and the care and support both Mum and I have received from Willow Tree Lodge since she moved in 7 months ago has been outstanding.
The professional, compassionate support of staff starts at the top with an experienced, passionate...
My Mum's mental health has declined rapidly over the last 12 months and the care and support both Mum and I have received from Willow Tree Lodge since she moved in 7 months ago has been outstanding.
The professional, compassionate support of staff starts at the top with an experienced, passionate manager and is reflected in every single member of the team. Their caring approach is obviously rooted in high standards and expectations as the care they provide is first class; but what makes a difference, both to Mum and to me, is how they adapt, automatically, to the personal needs of each resident to form a genuine family environment in which I know my Mum is safe and extremely well cared for.
We are truly grateful for your feedback and delighted to hear that both you and your mum have felt supported since she joined Willow Tree Lodge. We understand how challenging it can be when a loved one's mental...
Thank you so much for taking the time to share your experience and for your kind words.Thank you for placing your trust in us to care for your mum. It is a privilege to be part of her journey, and we look forward to continuing to support both of you.
I cannot understate how thankful I and the wider family are that our Mother, Grandmother and Great GrandGrannie was a resident at Willow Tree Lodge for the last 4 months of her life. The care she received was truly outstanding and was delivered with care and compassion. Mum regarded it as home from...
I cannot understate how thankful I and the wider family are that our Mother, Grandmother and Great GrandGrannie was a resident at Willow Tree Lodge for the last 4 months of her life. The care she received was truly outstanding and was delivered with care and compassion. Mum regarded it as home from the moment she entered the door - we felt that she was wrapped in love by people who treated her as family, right until the very end. Her dog was welcomed as a regular visitor by staff and residents alike which made a huge difference . Communication was excellent (including from the visiting GP) - nothing was ever too much trouble. We have taken a lot of comfort from knowing that she received truly outstanding care from the whole Willow Tree Team and was happy during her final few months. Thank you feels like it will never be enough. We cannot recommend Willow Tree Lodge enough so, if you are considering care options for your loved ones, please contact them to arrange a visit.
Thank you so much for your incredibly kind and heartfelt words. It truly means a great deal to all of us that you took the time to share your experience.
We feel privileged to have cared for your Mum, and it's wonderful to hear that she felt at home and surrounded by love during her time with...
Thank you so much for your incredibly kind and heartfelt words. It truly means a great deal to all of us that you took the time to share your experience.
We feel privileged to have cared for your Mum, and it's wonderful to hear that she felt at home and surrounded by love during her time with us. Creating a warm, family-like environment is at the heart of everything we do, so knowing that this brought comfort not only to her but to your whole family is deeply reassuring.
We're especially glad that her dog could remain such an important part of her life while she was with us-it's those special connections that matter so much. Your recognition of our team, as well as the communication and support provided throughout, will be shared with everyone involved, including our visiting GP.
Please know that your words mean more than you can imagine. It was an honour to be part of your Mum's journey, and we will always remember her fondly.
With our warmest thanks and very best wishes
Mum moved into residential care in May 2025. We were unhappy with the care she was receiving at the care home, so Willow Tree Lodge was recommended to us. We were fairly anxious about moving mum as she has dementia, but from the moment we met staff from Willow Tree Lodge, we knew that she was going...
Mum moved into residential care in May 2025. We were unhappy with the care she was receiving at the care home, so Willow Tree Lodge was recommended to us. We were fairly anxious about moving mum as she has dementia, but from the moment we met staff from Willow Tree Lodge, we knew that she was going to be in safe hands and well cared for. She had a wonderful welcome and has settled in really well. The staff are amazing and there is a really homely, welcoming atmosphere. There is often something going on, chair exercise, singers etc. I would highly recommend Willow Tree Lodge and I'm so happy that we found this place after our previous bad experience!
Thank you so much for taking the time to share your experience and for your kind words about Willow Tree Lodge. We know how daunting it can be to move a loved one, especially when they are living with dementia, and were truly honoured that you trusted us with your mums care.
Were delighted to...
Thank you so much for taking the time to share your experience and for your kind words about Willow Tree Lodge. We know how daunting it can be to move a loved one, especially when they are living with dementia, and were truly honoured that you trusted us with your mums care.
Were delighted to hear that she received a warm welcome, has settled in well, and that you feel reassured she is safe and well cared for. Your feedback about our staff, homely atmosphere, and activities programme means a great deal to us, as creating a supportive, engaging, and welcoming environment is at the heart of everything we do.
Thank you again for your recommendation. Were so pleased that you found Willow Tree Lodge and that your experience with us has been such a positive one after a difficult start elsewhere.
I cannot praise Willow Tree Lodge and its staff enough - they really do go above and beyond to make such a lovely, caring, family home for all of its residents. As always, they all worked so hard to make Christmas 2025 special for all its residents. The support too for myself as the daughter of a...
I cannot praise Willow Tree Lodge and its staff enough - they really do go above and beyond to make such a lovely, caring, family home for all of its residents. As always, they all worked so hard to make Christmas 2025 special for all its residents. The support too for myself as the daughter of a resident when I was going through a very difficult time with family illness, is just another example of the extent of their care. It was so comforting to know I had their full support and could leave Mum in their hands during this difficult time. I am so relieved I chose Willow Tree Lodge for my Mum. Thank you so much to all the staff at Willow Tree Lodge - you are all fantastic.
We are truly honoured that you entrusted us with your Mum's care, and we're very pleased to know that both she and you felt supported-especially during such a difficult...
Thank you so much for your incredibly kind and thoughtful review. Your words mean a great deal to everyone at Willow Tree Lodge.Thank you once again for your trust and for taking the time to share your experience. We are very grateful for your kind words.
My mother-in-law had been living at Willow Tree Lodge for about 9 months but unfortunately deteriorated to 'end of life' care her last 5 days. I cannot praise all the staff enough! Their care and professionalism was exemplary. They all showed empathy and compassion in a difficult situation and...
My mother-in-law had been living at Willow Tree Lodge for about 9 months but unfortunately deteriorated to 'end of life' care her last 5 days. I cannot praise all the staff enough! Their care and professionalism was exemplary. They all showed empathy and compassion in a difficult situation and nothing was too much trouble. I unreservedly recommend Willow Tree Lodge as it's a lovely friendly care home for your loved one.
We are truly honoured that your mother-in-law spent her time with us at Willow Tree Lodge, and we are deeply sorry for your loss. It means a great deal to know that our team was able to support her - and your family - with compassion,...
Thank you so much for taking the time to share your kind words.Please accept our sincere condolences, and our best wishes to you and your family.
I'm a close friend of a resident at Willow Tree, and I'm consistently impressed by the warmth and quality of care provided. The careers are exceptional-kind, patient, and genuinely attentive. They always take time to reassure, support, and connect with residents in meaningful ways. The manager...
I'm a close friend of a resident at Willow Tree, and I'm consistently impressed by the warmth and quality of care provided. The careers are exceptional-kind, patient, and genuinely attentive. They always take time to reassure, support, and connect with residents in meaningful ways. The manager leads with professionalism and heart, creating a positive atmosphere where staff feel supported and residents are truly prioritised. The activities are varied, engaging, and thoughtfully planned, giving residents plenty to enjoy each day. The cleanliness of the home is outstanding, with every space feeling fresh, well-kept, and welcoming. The food is another highlight-tasty, nutritious, and beautifully presented, and my friend regularly comments on how much they enjoy each meal. Above all, the atmosphere at Willow Tree Lodge is warm, friendly, and uplifting. It's clear that this is a place where people genuinely care. I couldn't be more grateful knowing my friend is in such safe hands
Thank you so much for taking the time to share such a thoughtful and heartfelt review. We are truly delighted to hear how positive your experience has been as a close friend of one of our residents.
Our team works hard to provide care that is not only professional but warm, personal, and...
Thank you so much for taking the time to share such a thoughtful and heartfelt review. We are truly delighted to hear how positive your experience has been as a close friend of one of our residents.
Our team works hard to provide care that is not only professional but warm, personal, and compassionate, so it means a great deal to know that our carers' kindness and attentiveness have made such a meaningful difference. We are also pleased that you feel the supportive leadership within the home contributes to a positive environment for both residents and staff.
It's wonderful to hear your appreciation for our activities programme, the cleanliness of the home, and the quality of our meals. We take pride in creating a welcoming, engaging, and comfortable setting where residents can enjoy each day to the fullest.
Most of all, we are grateful for your trust. Knowing that your friend feels safe, cared for, and uplifted is exactl y what we strive for at Willow Tree Lodge.
The staff at Willow Tree Lodge have been absolutely amazing from the very first moment we met them. The change in my Mother-in-Law since moving in has been incredible, she is really happy, has made lots of new friends. The Carers are so attentive. The atmosphere is always happy and friendly. The...
The staff at Willow Tree Lodge have been absolutely amazing from the very first moment we met them. The change in my Mother-in-Law since moving in has been incredible, she is really happy, has made lots of new friends. The Carers are so attentive. The atmosphere is always happy and friendly. The food is delicious. If you are in a position of having to move a loved one into a care facility I would absolutely recommend Willow Tree Lodge with no hesitation. I have never seen another care home like it!
Thank you so much for your wonderful feedback. It means a great deal to our entire team to know that your Mother-in-Law has settled in happily and is thriving in her new surroundings. Seeing residents make friends, feel at home, and enjoy daily life is exactly what we strive for. Our carers take...
Thank you so much for your wonderful feedback. It means a great deal to our entire team to know that your Mother-in-Law has settled in happily and is thriving in her new surroundings. Seeing residents make friends, feel at home, and enjoy daily life is exactly what we strive for. Our carers take great pride in being attentive and compassionate, and your kind words are a lovely recognition of their efforts. We were also delighted to hear that the welcoming atmosphere and meals have added to her positive experience. Your recommendation is truly appreciated, and we feel privileged to be entrusted with your loved one's care. If there's ever anything more we can do, please don't hesitate to let us know.
The food, cleanliness are second to none. With this dreadful illness, the staff ensure that the residents still have...
The food, cleanliness are second to none. With this dreadful illness, the staff ensure that the residents still have dignity, respect and excellent care
Thank you so much for your kind words. Were truly delighted to hear that your Nan and your family feel supported and cared for here. Our team always strives to create a homely, family-like environment, where dignity, respect, and comfort come first, so its wonderful to know this is reflected in...
Thank you so much for your kind words. Were truly delighted to hear that your Nan and your family feel supported and cared for here. Our team always strives to create a homely, family-like environment, where dignity, respect, and comfort come first, so its wonderful to know this is reflected in your experience. We will make sure to share your lovely feedback with all of our staff it means a great deal to them. Thank you again for taking the time to share this.
We are able to visit at any time of the day.
We are able to visit at any time of the day.
Thank you so much for taking the time to share your kind words. We're so pleased to hear that you find our home clean and welcoming, and that you feel reassured knowing your mum is well cared for. Our team works hard to create a comfortable, safe, and friendly environment for both residents and...
Thank you so much for taking the time to share your kind words. We're so pleased to hear that you find our home clean and welcoming, and that you feel reassured knowing your mum is well cared for. Our team works hard to create a comfortable, safe, and friendly environment for both residents and their loved ones, and it's lovely to know this has given you peace of mind. You are always welcome here, and we are glad you feel at ease visiting anytime.
My mum moved here in 2021 and settled in straight away. The whole team here work together to make it a real home for all the residents. I especially appreciate the efforts of the housekeeping team - everywhere is spotless and fresh and residents clothes are always well laundered.
My mum moved here in 2021 and settled in straight away. The whole team here work together to make it a real home for all the residents. I especially appreciate the efforts of the housekeeping team - everywhere is spotless and fresh and residents clothes are always well laundered.
Thank you so much for your kind words. We're delighted to hear that your mum settled in so quickly - creating a welcoming and homely atmosphere is so important to us. Our whole team, from care staff to housekeeping, take great pride in working together to make sure residents feel comfortable, cared...
Thank you so much for your kind words. We're delighted to hear that your mum settled in so quickly - creating a welcoming and homely atmosphere is so important to us. Our whole team, from care staff to housekeeping, take great pride in working together to make sure residents feel comfortable, cared for, and at home. It's wonderful to know you've noticed the little touches, like keeping everything spotless and making sure clothes are fresh and well cared for. Your feedback means a great deal to the team.
My family and I are so happy we chose Willow Tree for Mum. In our opinion, it is second to none. The staff, whether carers, caterers, cleaners and all others, are kindness itself. Nothing is ever too much trouble and always with a smile. Residents always seem happy and content with plenty of...
My family and I are so happy we chose Willow Tree for Mum. In our opinion, it is second to none. The staff, whether carers, caterers, cleaners and all others, are kindness itself. Nothing is ever too much trouble and always with a smile. Residents always seem happy and content with plenty of activities to occupy their time.
Thank you for your wonderful feedback. We're so pleased to hear you feel nothing is too much trouble, and that you're enjoying the variety of activities we offer. Creating a supportive, engaging environment where residents can feel truly at home is at the heart of what we do, and it's lovely to know this shines through in your experience.
After a decline at home following Covid, isolation and early dementia, my mum's health worsened in hospital in 2024. I visited several homes, but Willow Tree just felt right - warm, calm and welcoming. From day one, staff said, "This is her home, and it's a privilege to care for her." And they...
After a decline at home following Covid, isolation and early dementia, my mum's health worsened in hospital in 2024. I visited several homes, but Willow Tree just felt right - warm, calm and welcoming. From day one, staff said, "This is her home, and it's a privilege to care for her." And they meant it. Mum is a quiet, private lady, and the team include her gently, never overwhelming her. She's made great friends, chats with staff, and recently staff took Mum to Fareham to play table tennis and have coffee - table tennis she hadn't played since before Covid.
Food is excellent, with fresh choices and homemade cakes. Activities, trips to pubs and garden centres, and community links all add meaning to Mum's days. As someone who's worked in care, I know outstanding care when I see it - and Willow Tree delivers it. With 30 beds, it's homely yet professional. Mum is safe, happy, and thriving - and visiting her lifts my spirits too.
Thank you so much for your kind words. We're delighted to hear you have had such a positive experience with us. Our team takes great pride in providing a safe, welcoming and supportive environment for all our residents and visitors. Very glad you like the food!!
Kind staff. Home always clean and tidy. Lots of different daily entertainment/activities. Our mum is well looked after and cared for. Staff always happy to help with any special requests. Always happy to make a cup of tea on arrival. Food is lovely.
Kind staff. Home always clean and tidy. Lots of different daily entertainment/activities. Our mum is well looked after and cared for. Staff always happy to help with any special requests. Always happy to make a cup of tea on arrival. Food is lovely.
Thank you so much for taking the time to review us Nicky, I'm glad you get well looked after too!
The atmosphere of the home is outstanding. Modern and spotlessly clean. Residents are well cared for and appear to be happy and comfortable. Excellent care given to residents and the regular activities are joyful and stimulating for everyone. Highly recommended on all levels.
The atmosphere of the home is outstanding. Modern and spotlessly clean. Residents are well cared for and appear to be happy and comfortable. Excellent care given to residents and the regular activities are joyful and stimulating for everyone. Highly recommended on all levels.
Thank you for your kind comments, and we really appreciate you taking the time to review us. Many thanks.
When the tough realisation dawned, that Mum needed to go into a care home, I was very worried about it, and rejected many homes before I finally viewed Willow Tree Lodge. I knew the instant I walked in that I had found the right home for Mum - the staff team were so friendly, warm and kind, and...
When the tough realisation dawned, that Mum needed to go into a care home, I was very worried about it, and rejected many homes before I finally viewed Willow Tree Lodge. I knew the instant I walked in that I had found the right home for Mum - the staff team were so friendly, warm and kind, and engaging with the people they cared for and their families. The atmosphere so welcoming, caring, and above all happy residents. The home is modern, safe and security conscious, well maintained, homely with lovely interiors, spotlessly clean and fresh. Before my mum sadly passed away, the team brought much laughter and happiness back into Mum's life, and made her feel extremely loved and well cared for. To see Mum smiling took a huge weight off my shoulders and I was able to become my mum's daughter again rather than her carer. The whole willow team, are truly outstanding, the home and its gardens superb - Willow is second to none, and I recommend it without any hesitation or reservation - it's amazing!
Truly beautiful words, thank you so much for your heartfelt review. You know how much mum meant to us all. Thank you.
Dad has been at Willow Tree for a year and a half. All staff are friendly, kind and very caring, both to Dad and to us. They have always kept us informed of any little issues with Dad and are quick to respond to questions. Care is person-centred with dad always treated as a person with a history....
Dad has been at Willow Tree for a year and a half. All staff are friendly, kind and very caring, both to Dad and to us. They have always kept us informed of any little issues with Dad and are quick to respond to questions. Care is person-centred with dad always treated as a person with a history. Although he struggles to communicate, staff talk to him about his former interests and share a laugh with him. Thank you to everyone at Willow Tree!
Thank you so much Hannah for your feedback. Keeping family informed is so important to us, as is being person-centred. Thanks again.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Hannah Dear is the Registered Manager and has worked in the care industry for all her adult working life spending 18 years in her previous role. She...
Hannah Dear is the Registered Manager and has worked in the care industry for all her adult working life spending 18 years in her previous role. She has worked her way up from a Carer to Home Manager over this period.
During her time in the industry, Hannah has obtained a myriad of care-related qualifications, including her Level 5 Diploma in Leadership and Management. She joined us in Willow Tree Lodge in September 2021 and became the Registered Manager a few months later, where we hope she will remain for a long time.
Hannah Foster is one of the two Deputy Managers here at Willow Tree. She has been with us over 10 years, joining us back in 2012 as a Carer....
Hannah Foster is one of the two Deputy Managers here at Willow Tree. She has been with us over 10 years, joining us back in 2012 as a Carer.Hannah has decided to further her qualifications by working towards her Level 4 Diploma in Health and Social Care and will hopefully be with us for the next 10 years.
Emma Livings has been working at Willow Tree Lodge for nine years and during this time she has gained her Level 2 and 3 in Health and Social Care....
Emma Livings has been working at Willow Tree Lodge for nine years and during this time she has gained her Level 2 and 3 in Health and Social Care. She has now decided to progress further and has started working towards her Level 4.
Emma joined us as a Carer back at the beginning of 2014 and has fulfilled a myriad of roles including a Team Leader, Senior Carer, Medication Lead and now one of the Deputy Managers.
Jodie has worked at Willow Tree Lodge since March 2021, she previously worked at our sister home Kiln Lodge as a Deputy Manager. Jodie has been in...
Jodie has worked at Willow Tree Lodge since March 2021, she previously worked at our sister home Kiln Lodge as a Deputy Manager. Jodie has been in the care sector since 2016 but decided she preferred the HR/Admin side of the role.
Jodie has achieved her Level 4 in Adult Social Care and is currently working towards her NVQ 3 in Business Administration.
Jodie is always eager to learn new skills and is not afraid of a challenge. She is a great asset to the team.
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 30 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Willow Tree Lodge to verify any information. View our terms and conditions. Willow Tree Lodge has an Enhanced Service -what an Enhanced Service includes.