
We have nothing but the highest praise for all the staff in this lovely homeAnne L(Daughter-in-law of Resident/Service User)

The staff was very kind, helpful and always trying to make you feel at homeDiego V(Resident / Service User)

A warm welcome awaits you at Oak Grange. A happy family atmosphere. Thank you everyoneS G(Wife of Resident/Service User)

We have nothing but the highest praise for all the staff in this lovely homeAnne L(Daughter-in-law of Resident/Service User)

The staff was very kind, helpful and always trying to make you feel at homeDiego V(Resident / Service User)

A warm welcome awaits you at Oak Grange. A happy family atmosphere. Thank you everyoneS G(Wife of Resident/Service User)

Oak Grange has been specifically designed to provide high quality residential and nursing care for older people, including those living with dementia.
The 24-hour care is provided in a warm, welcoming environment, with delicious meals and a range of daily activities, including a choice of therapeutic approaches.
Together with the lively social calendar, this helps stimulate residents’ minds, keeping them engaged and positive.
Oak Grange also offers respite care services...
Care Provided by Barchester Oak Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Oak Grange Care Home for full pricing details and T&Cs.
Contact Barchester Oak Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Georgia Baxter(General Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Visiting
- By appointment
Parking
- Off road private car park adjacent to the home, level access for wheelchair and disability
Barchester Oak Grange Care Home Reviews (96)
Barchester Oak Grange Care Home has a Review Score of 9.7 (9.729) out of 10, based on 23 reviews in the last 2 years.
Over all time Barchester Oak Grange Care Home has 96 reviews.
Leaving your loved one in a care home can be a very emotional experience however this is made so much easier in a home of this standard. The facilities are wonderful and attention to detail is considered in every aspect of the home but, by far, the best thing is the care the residents are shown by all members of staff. How lucky we are to have found this place.
Thank you so much for your kind words. It's our pleasure to care for your loved one and your lovely feedback is greatly appreciated by all the staff.
My brother has settled in very well since moving here. He feels safe and well cared for by the staff who always treat him with a friendly smile, respond to his needs and respect his choices. A sense of humour is around and a relaxed atmosphere abounds. His medical needs are assessed and responded to appropriately if changes need to be made and always explained to him as appropriate. Thank you to all staff concerned for his care.
Thank you for your kind words and positive feedback. It is a pleasure to have your brother living here with us at Oak Grange.
P.S. Please continue to keep the gardens lovely with more flowers please, especially on the outdoor balcony upstairs.
Thank you for taking the time to provide a review, I will ensure that your lovely words and feedback are passed to the team, it is our pleasure to be able to support both your mum and yourself through this difficult time.
Barchester Oak Grange is a lovely care home. Well designed with most residential rooms having French windows, it feels more like a hotel. The staff from the home administrator to the maintenance man were wonderful. My mother's regular carers were excellent, kind and compassionate and I could not have wished for better. I knew I would be kept fully informed of my mother's health which gave me peace of mind. But.. when they had their days off she had care that was not always good and so I cannot say overall everything was excellent but as I visited regularly I was able to ensure needs were quickly met. Although in other ways the home excelled themselves. For example when after a few hours in hospital we took my mother back at 2 am she was greeted with smiles, a hug and whispered what about a cup of tea and hot buttered toast. Home from home! I would highly recommend Oak Grange and at the end they treated my mother with dignity and me with compassion.
Thank you for your review and comments, we appreciate you taking the time to share your feedback. It was a real pleasure being able to care for your Mum and to able to support her during her final few months. We value all feedback as this helps us to improve our service where required. I will pass...
Following a fall in the summer of 2023 and a subsequent hip replacement, the team in the Jubilee community enabled Mum to regain her mobility within weeks and until very recently she still navigated around where she called home and enjoyed the company of her fellow residents and the wonderful activities provided.
Sadly two weeks ago, Mum's body finally gave in after a long fight with Cancer and Alzheimer's and her health rapidly declined. In Mum's final days, the team went above and beyond to support both Mum and I. Her final hours were peaceful, pain-free and dignified.
To the Community Manager, the love and care you showed my mum, even once she had passed, will be something I will never forget. You are a very special lady and a credit to yourself and Oak Grange.
We are all very sad when your Mum passed away as she was a wonderful person who brightened the lives of those who had the pleasure of knowing her. It was truly a privilege to care for her and be able to support both your Mum and you during her journey and especially her final days. Thank you for...
Our friend arrived last year from a care home in a different country. He had declined significantly and he needed to be near family. He was wheelchair-bound, dangerously thin, and mostly nonresponsive. A year later we found him walking, responsive, and strong! I am impressed that all of the staff know him and genuinely care: managers, nurses, carers, kitchen staff, laundry, and maintenance. Despite his special diet, they ensure he receives a variety of tasty food presented beautifully. They tune their TV to their favourite stations or music channels. If family leaves him snacks, they make sure he gets them though he doesn't have the dexterity to feed himself or the verbal skills to request. He is always dressed and clean. And, everyone knows him and his background from his career to his hobbies. They talk to him and engage with him. His medication management is top-notch even with a very challenging condition. Additionally, they treat all of their residents with the same kindness and care.
Thank you for your feedback, it has been a real pleasure to support your friend in moving back to the UK and to share his journey. We have loved learning about his career and lifelong passion and being able to enjoy this with him and our other residents. We look forward to you visiting us and your friend again soon and sharing many more memories together.
She is treated with dignity yet the team has got to know her and she has fun there, seeing her laughing with them is just the best feeling.
The facilities are excellent and the food is varied with lots of options. Mum feels safe and at home which is all we as her family had hoped.
I can’t comment on the activities yet as Mum has yet to try them but with the team's encouragement and support, Mum is sitting in a chair which she hasn’t done for a few years.
Thank you for your lovely review and comments, we appreciate you taking the time to share your positive feedback. We value all feedback as this helps us to improve our service where required. I will pass on your positive feedback to the team who go above and beyond to provide excellent care and support to our residents.
From the moment mother came to Barchester Oak Grange Care Home she felt comfortable and safe. Her room is always nice and safe. Her room is always nice and warm and quiet. The staff are very good to her and us. Always friendly and helpful. They always find something that she enjoys eating.
Thank you for your lovely review and comments, we appreciate you taking the time to share your positive feedback. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your positive feedback to the team who go above and beyond to provide excellent care and support to our residents.
I was very impressed when I was shown around this home. Unfortunately, although the care appeared good, many times when I visited there was a shortage of qualified staff on the ward and my hubby was showing a high level of fear and distress. He was often dirty and his urine bag wasn't emptied making walking impossible. I found him walking around without slippers on a number of occasions because one/both of them had disappeared. There was no real concern. On transferring to a home nearer to me, many carefully named belongings weren't sent with him. Indeed his case contained a whole variety of clothes, including a lady's blouse, that didn't belong to him. There was no concern when I reported this to the home.
Thank you for taking the time to write us a review following your experience with our Oak Grange Care Home. We are really sorry to receive this feedback. Our teams really want to support you with your husband’s items that you let us know were missing. We’re just waiting for some further documents...
The residents are treated not just as old people with dementia, but as people still very much living and there is an emphasis on knowing all about the person, their life and interests.
All staff are utterly professional and genuinely interested in and caring for both residents and their families and take the time to speak with and listen to any concerns the family may have which are always acted upon quickly.
The activity staff and programme is a blessing and second to none. My Dad may not remember the activity shortly after taking part, but in the moments of the activity he has gained much pleasure, been stimulated and able to engage with others.
Oak Grange has lovely facilities in my Dad's unit, which creates a genuinely homely environment: the spacious bedroom with en-suite, wide carpeted corridors with more than one corridor, beautifully furnished sitting room, garden views from the bedroom and dining room, access to a secure outside space and not forgetting the super cinema room for entertainment!
I am and will be forever grateful that Oak Grange exists and that my Dad is able to live there.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I think the activities are wonderful and so much care goes into them.
My relationship with the staff has been good and all my questions answered.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My dad always looks well and clean. Staff are always friendly. If staff have concerns they will always let me know or contact me. Dad has been in lots of homes and I can honestly say this is the best.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I have been visiting Barchester Oak Grange Care Home to see my sister for the past year. I have always found the staff to be very friendly and helpful. The meals and the overall care have been excellent and the facilities are always warm and relaxing which provides a happy and safe environment for my sister.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My mum has been a resident at Barchester Oak Grange Care Home for the past year. I cannot fault the standard of care that the staff provide. Oak Grange is warm and welcoming and it has become a much-loved home for my mum. Every member of staff goes above and beyond and they have provided a caring, safe and fun environment for my mum and a greatly appreciated support network for me and my family.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The majority of staff are friendly and caring. One incident of poor attitude/conduct towards my friend has been reported. Staffing levels appear to be inadequate - the staff appear to be run off their feet.
My friend's privacy is constantly invaded by other residents despite many complaints no meaningful action has been taken to address this. This is a major cause of unhappiness and distress to my friend.
It is very positive that rooms are ensuite. Rooms are kept clean, but my friend's room is in need of some basic maintenance to attend to scuffed paintwork and furniture and stained carpet.
Whilst the menu looks appealing, meals when served are disappointing in terms of the quality of ingredients, lack of choice (too much pasta, jacket potato, baked beans) and often reach the room barely warm. The evening meals that I have observed are particularly poor. My friend often returns meals uneaten.
Thank you for taking the time to leave us a review. All feedback we receive is incredibly important to us. We thank you for your kind words surrounding the cleanliness of our home, and paint touch-ups can certainly be looked into for you and your friend. Our food is carefully selected with our...
Mum stayed for respite during May and as a family, we were very impressed with the overall care and support provided. The activities were brilliant and we can see a big difference in Mum's communication. The flexible approach to visiting was also very welcome, we were always made to feel very welcome. Thank you very much for all the support provided, this is the best care home we have ever come across and would highly recommend it for respite care.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I came for one week of respite care and found it satisfactory. My room was very nice, a good size and a large window. The staff were excellent, if you ask, you got it. The bathroom was well fitted out but was not cleaned every day nor were the towels and sheets changed during the week (I did not expect it done every day!). On the whole, the food was acceptable, very nice puddings, poor soup and always a choice. A lovely warm feeling of caring, always a smile and a happy place to be.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Since first going into Oak Grange Care Home, everybody who works there has shown so much respect towards me. I was helped to settle in and have enjoyed my time here. The room is lovely and spacious and all the staff are lovely and helpful. Nothing has been too much trouble for the community manager and her team.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My visits to Oak Grange are met by very caring and committed staff. One of the care workers is the most caring and considerate young woman who in my view goes beyond her role to ensure she has time to listen, engage and value my mum as a person, not a sufferer of dementia, she sees Mum, not dementia. All the staff are helpful and respectful.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
It is a beautiful care home, well appointed rooms, lounge and dining areas and a lovely garden giving outside space. The standard of care given by the staff is excellent and in a friendly manner.
all his medications were administered correctly. He is a fussy eater and the staff ensured he had plenty of his favourite foods. My husband had quite a few visitors during his stay and they were always made to feel welcome.
I can definitely recommend Barchester Oak Grange Care Home.
Thank you for your lovely review. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your positive feedback to the team who go above and beyond to provide excellent care and support to our residents.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 August 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Barchester Oak Grange Care Home.
There are no upcoming events for Barchester Oak Grange Care Home.
Awards / Recognitions (16)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Oak Grange Care Home.
Meet the Team (3)

Hello, I’m Georgia, and I’m the General Manager at Oak Grange Care Home.
I have been a registered nurse for six years, building my experience in supporting people to live happy, fulfilling lives. Before joining Oak Grange, I worked as a Deputy Manager within another Barchester care home, where I developed valuable leadership and management skills.
I am passionate about delivering high-quality care and creating a warm, welcoming environment for our residents, families, and team members. I believe that strong relationships, kindness, and open communication are at the heart of exceptional care, and my door is always open to anyone who would like to speak with me.
I feel incredibly fortunate to be part of the Oak Grange family and look forward to working alongside our dedicated team to continue providing the highest standards of care and making a positive difference to the lives of those we support.
Outside of work, I enjoy spending time with my family and taking part in Morris dancing, which is a hobby I have loved for many years.
I look forward to meeting you and welcoming you to Oak Grange.

Hi, my name is Ali and I am the Deputy Home Manager here at Oak Grange.
I bring to the team many years of experience ensuring high standards of care are delivered to our Residents. We work together as a team and I work closely with the home's General Manager.
Please come and visit us and see what Oak Grange has to offer.

Hello, my name is Becca and I am the Administration Assistant at Oak Grange, I will likely be one of the first faces you see when you arrive at the home and you’ll always receive a cheery smile and a warm welcome.
I have been part of the team since 2022 when I joined as a part-time General Assistant whilst studying my A Levels. I have worked in most departments so have knowledge from all perspectives and I am able to share this with potential families/residents when they visit.
In September 2023 I was delighted to be appointed as Admin Assistant and the opportunity to continue my education in Business Studies, NVQ Level 3. I feel valued and part of the team and love that I can grow and develop in such a wonderful nurturing environment.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Oak Grange Care Home to verify any information. View our terms and conditions. Barchester Oak Grange Care Home has an Enhanced Service -more info.