Hallmark Admiral Court

Manchester Drive, Leigh-on-Sea SS9 3HP
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9.8 133 Reviews
  • Hallmark Admiral Court, Leigh-on-Sea
Situated in a leafy residential area, Hallmark Admiral Court is a place where residents thrive. Offering a variety of award-winning care services—from residential to dementia, nursing, and respite care—residents can relax, knowing the essentials are covered with Hallmark All-Inclusive.

Whatever your hobbies, the passionate team at Admiral Court are dedicated to supporting residents to live each day to the full. Be pampered with a manicure and new hair style, find joy with a peaceful moment enjoying sensory activities or tend to the budding plants in the potting shed - spend your time your way.

There are many uncertainties that come with moving somewhere new, but Admiral Court helps to maintain familiarity by accommodating couples, and even four-legged companions where possible. The doors are always open to welcome loved ones for a fresh cuppa, family meal, or even a larger celebration. Whatever the moment, Admiral Court is there for everyone.
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Care Provided by Hallmark Admiral Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £2100
  • Self-Funded Residential Dementia Care: from £2220
  • Self-Funded Nursing Care: from £2630

These prices are only a guideline, please contact Hallmark Admiral Court to find out the exact price for your requirements.

Contact Hallmark Admiral Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Hallmark Admiral Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jessica Davies (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Visiting

  • No restriction on visiting hours

Parking

  • Private parking at the home

Hallmark Admiral Court Reviews (133)

9.8

Hallmark Admiral Court has a Review Score of 9.8 (9.803) out of 10, based on 16 reviews in the last 2 years.
Over all time Hallmark Admiral Court has 133 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hallmark Admiral Court
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Review from J W (Private Carer of Resident) published on 2 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Admiral Court is an extremely lovely place. The residents are looked after and cared for in such a good way. The staff are very attentive, from the receptionist, care assistants and even management.
Reply from David Martins, Customer Relationship Manager at Hallmark Admiral CourtThank you for taking the time to review Admiral Court Care Home and for your extremely kind words.
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Review from D T (Friend of Resident) published on 2 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has been in this home for over 6 years. I cannot speak too highly of the care and help she has received. A great deal of appreciation must go to the dedicated staff where kindness and affection goes a long way. Nothing is too much trouble for them. The nurses are very kind also and any query
I have is quickly dealt with. I visit every day and see a lot of care and it really is a pleasure to see it so clean and all the residents looking clean and tidy.
Reply from David Martins, Customer Relationship Manager at Hallmark Admiral CourtThank you for taking the time to review Admiral Court Care Home.
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Review from C R (Daughter of Resident) published on 24 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first meeting, my experience with Admiral Court has been a positive one, and in what's been the hardest time of my life, the staff at Admiral Court have helped me cope and cared for my dad with love, dignity and respect. We could not have wished for more from the home, and find comfort in knowing
we put dad in the best place possible. Well done to the staff, management and owners of Hallmark.
Reply from Susan Cruse, General Manager at Hallmark Admiral CourtThank you for taking the time to review Admiral Court Care Home.
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Review from Carol W (Daughter of Resident) published on 13 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can only describe Admiral Court as wonderful. My loved one is looked after so well. Safe and clean and eating well now. As for the staff and carers here you couldn't find a more welcoming place. Everyone says hello and deals with any concerns that you have. Love the coffee shop where I can take mum
and sit and talk to her. Would recommend this care home to anyone who is looking for somewhere for their loved one to be looked after.
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Review from Paul B (Son of Resident) published on 1 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home has a lovely atmosphere about it. All the residents seem very happy - testament in itself that they are well looked after. The home has recently undergone a full refurbishment which has raised an already high standard. My father has settled in well. There is lots of social and private areas
allowing family and friends to enjoy spending time with each other.
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Review from Diane H (Daughter of Resident) published on 1 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A warm, friendly atmosphere, caring environment. Could be improved with extra personal care checks but all in my mother has always been treated with lots of love. Even when you can see staff are busy they always take time to give mum a friendly chat and cuddle.
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Review from S W (Daughter of Resident) published on 30 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In February our mother was bought to Admiral Court to live as clearly she was unable to manage at home alone after our father died. The home ticked all the boxes for her and so well looked after and cared for.
Excellent staff who clearly love their jobs and the excellent care of looking after the residents.
Brilliant loving home.
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Review from C L (Granddaughter of Resident) published on 20 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely looking place but always seems understaffed. I do not believe you get the level of care that you pay for. Not enough activities done with residents. Events we have attended have been good.
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Review from C W (Granddaughter of Resident) published on 13 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I do like the environment it is very welcoming and friendly, however, I do find that my grandfather doesn't necessarily get the level of care he needs. He is a very social man but is often left in his room when he much prefers to be among others. I have also found on occasion that he is still in bed
past breakfast. For the amount of money paid I would expect there is more for him to do and more staff to enable him to take part in day to day life and activities. Events I have been to have been good as they are planned in advance so you would expect it to be.
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Review from Dawn V (Daughter of Resident) published on 12 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Had a bbq family day. 18 of us turned up and were catered for with plenty to eat and drink.
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Review from S W (Granddaughter of Resident) published on 12 September 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The home looks lovely but has been understaffed on numerous occasions. My grandad has been left in his room for most of the day on multiple occasions.
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Review from Laraine D (Friend of Resident) published on 12 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lots of staff and lots of things to do for the residents. Good food and good atmosphere.
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Review from Diana H (Daughter of Resident) published on 12 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring environment. All needs catered for, staff always happy to answer any queries.
Mum has always felt very content here and loved.
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Review from Ann E (Daughter of Resident) published on 12 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I moved dad from his previous care home in Feb of this year. The level of care, communication between staff and family and respect shown by staff is exemplary. Dad is treated with dignity and helped in a caring manner throughout the day and not ordered about in a rushed stern manner. All staff are extremely
friendly to family members and know who my dad is.
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Review from Hilary B (Daughter of Resident) published on 11 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Admiral Court is a very friendly home with staff who obviously care about the residents. It is always a pleasure to visit and know your relative is being well looked after.
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Review from Roy J (Cousin of Resident) published on 8 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a visitor, it's great. I am treated well by all staff.
They always have a smile on their face and always seem pleased to see you.
Resident feels more traditional food would be nice. Food seems to be food which is not always seen elsewhere.
Breakfast is good.
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Review from John B (Son of Resident) published on 8 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been at Admiral Court for 2 years now.
He has been well looked after and we are always kept informed of his situation and if there have been any issues with dad's health.
His room is always clean and he is happy at Admiral Court. Although he is less able to join in activities than he used
to be, the staff ensure that he is still involved whenever possible.
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Review from Sue B (Niece of Resident) published on 26 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is more like a hotel. The staff are so polite and very caring towards the residents. My auntie has really settled well after her initial confusion. She always looks very well although today she was a little untidy. Her glasses are missing and I have reported it to the staff and they have
assured me that they will find them.
Reply from David Martins, Customer Relationship Manager at Hallmark Admiral CourtThank you for your comments and high scores regarding Admiral Court. We are sorry that your auntie's glasses have been lost, but we are grateful that you have let the staff know and we will endeavour to find them.
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Review from Barbara R (Daughter of Resident) published on 23 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staffing continues to be an issue. Rarely the correct number of staff to residents. The home has a lovely welcoming reception team who always make visitors welcome. Some very good team members who are very caring.
Reply from Sue Cruse, General Manager at Hallmark Admiral CourtThank you for taking the time to leave your comments. I would be happy to discuss your thoughts with you in person if you would like.
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Review from Susan P (Daughter of Resident) published on 22 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has only been at Admiral Court for a short time, but overall clean, tidy, welcoming and all appear very happy.
Reply from Carl Roberts, Customer Relationship Manager at Hallmark Admiral CourtThank you for taking the time to review Admiral Court Care Home. We are very pleased you are happy with Admiral Court Care Home.
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Current Review Score: 9.8 (9.803)

Overview of Review Score

The Review Score of 9.8 (9.803) out of 10 for Hallmark Admiral Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.903 for Hallmark Admiral Court is calculated as follows: ( (169 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 186 Ratings = 4.903
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Hallmark Admiral Court is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Apr 2020

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 05 Jan 2026

Please contact the home for current vacancies

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Awards / Recognitions (26)

Meet the Team (2)

Jess

Jess Davies

Job Title: General Manager Joined: 2025

With over 25 years in social care, I’m proud to be General Manager at Admiral Court Care Home, where my passion for care truly comes to life.


I joined Hallmark after being inspired by its focus on living well with dementia — and I’ve never looked back. Every day is different, filled with teamwork, energy, and purpose. I love supporting others to grow, creating a happy and safe home for residents and staff alike. Outside work, I enjoy time with my family, travelling, swimming, and relaxing with a good film and a glass of wine.

Kay

Kay Palmer

Job Title: Customer Relationship Manager

I am very humbled to have a job where I get to help families and loved ones on their journey in making a very difficult decision to come into care, easier.


I always wanted to make a positive difference in someone’s life, even if just a little, being a Customer Relationship Manager helps me do this every day. Taking a little of the emotional burden they are feeling away, but most of all letting them know they are not alone and I am here to walk that journey with them, side by side.


To make a difference to someone’s life is a truly special position to be in. My job enables me to do this every day. I love what I do.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Admiral Court to verify any information. View our terms and conditions. Hallmark Admiral Court has an Enhanced Service - more info.