Hallmark Admiral Court

Manchester Drive, Leigh-on-Sea SS9 3HP
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9.8 133 Reviews
  • Hallmark Admiral Court, Leigh-on-Sea
Situated in a leafy residential area, Hallmark Admiral Court is a place where residents thrive. Offering a variety of award-winning care services—from residential to dementia, nursing, and respite care—residents can relax, knowing the essentials are covered with Hallmark All-Inclusive.

Whatever your hobbies, the passionate team at Admiral Court are dedicated to supporting residents to live each day to the full. Be pampered with a manicure and new hair style, find joy with a peaceful moment enjoying sensory activities or tend to the budding plants in the potting shed - spend your time your way.

There are many uncertainties that come with moving somewhere new, but Admiral Court helps to maintain familiarity by accommodating couples, and even four-legged companions where possible. The doors are always open to welcome loved ones for a fresh cuppa, family meal, or even a larger celebration. Whatever the moment, Admiral Court is there for everyone.
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Care Provided by Hallmark Admiral Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £2100
  • Self-Funded Residential Dementia Care: from £2220
  • Self-Funded Nursing Care: from £2630

These prices are only a guideline, please contact Hallmark Admiral Court to find out the exact price for your requirements.

Contact Hallmark Admiral Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Hallmark Admiral Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jessica Davies (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Visiting

  • No restriction on visiting hours

Parking

  • Private parking at the home

Hallmark Admiral Court Reviews (133)

9.8

Hallmark Admiral Court has a Review Score of 9.8 (9.803) out of 10, based on 16 reviews in the last 2 years.
Over all time Hallmark Admiral Court has 133 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hallmark Admiral Court
  • 48
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Total of 133, showing 61-80
Review from J B (Daughter-in-law of Resident) published on 3 May 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
The home has provided good care. The hair and nail service is a positive and she loves to feel pampered. She has been with the home now for two years and is now feeling that this is her home. The staff are so good with her and make her feel loved and always go the extra mile.


She has formed true

connections with certain staff. She loves the fact that one staff member can bring her dog in.


The food is good and she is catered for as she has a special diet.


The management is now restricted to provide a better quality of service and we are happy.


The staff are always busy and always welcome us with a smile. The lines of communication are good.


The redevelopment of the home is almost finished.


This is the resident's home and I have to say although expensive it is where I want my family member to live safely and well looked after.


They have dealt with the medical issues quickly and has always kept me up to date with all that is happening to my family member.

Reply from Susan Cruse, General Manager at Hallmark Admiral CourtThank you for taking the time to review Admiral Court Care Home. We are so happy that your relative feels safe and well cared for and her dietary needs are being met from the team at Admiral Court.
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Review from Michelle P (Daughter of Resident) published on 28 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Admiral Court is a place of miracles. My precious Mum has lived here since December 2014 and despite her advancing Alzheimer's and being put on a palliative pathway in January 2018, she is happy, content and living her life to the full. Today she is sat enjoying the sunshine and fresh air and singing
in French. This is all possible because of the amazing care she receives here, surrounded by patience, respect and love.
Thank you, Admiral Court, for taking care of Mum in a way her family never could.
Reply from Carl Roberts, Customer Relationship Manager at Hallmark Admiral CourtThank you ever so much Michelle, for these kind words. It is a true delight to have read what you have written and thank you for taking the time to review the home. We are so pleased that your Mum continues to be happy with us.
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Review from Jane D (Daughter of Resident) published on 10 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely surroundings, lovely staff. Lots to do and great company.
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Review from Beverley G (Daughter of Resident) published on 3 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff, from reception, to cleaners, are friendly and helpful. Individual care of the person living at Admiral Court is discussed and planned appropriately.
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Review from H A (Daughter of Resident) published on 30 November 2018 Submitted via Website • Report
Overall Experience 1.0 out of 5
Before choosing this home do not be taken in by the aesthetics.
Badly managed, understaffed, overpriced and definitely not a dementia home!
Complaints policy non-existent.
The details above are also out of date, there is no rummage room and no manager of that name there.
Reply from Mark Mcdonalds, General Manager at Hallmark Admiral CourtThank you for your comments. We have now been in contact to discuss your comments.
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Review from J L (Daughter of Resident) published on 9 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very kind and will answer any questions with no problems.


They are looking after my mum very well.

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Review from Tracy S (Daughter of Resident) published on 9 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad is much happier now he is with you.
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Review from Steven C (Son-in-law of Resident) published on 9 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Admiral Court is the best care home we looked at when choosing for Mum. We have not been disappointed at all. Staff are excellent and care for Mum with the utmost dignity. The home is very clean and offers a welcoming environment which makes Mum feel safe and secure.
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Review from Lynne P (Daughter of Resident) published on 24 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a recommendation, I visited the home and was greeted by the very friendly Business Manager. Whilst looking round we were blown away by the home. Spotlessly clean, no bad smells, pleasant staff, great food choice, hairdressing salon and more. The manager was very upfront with us and answered
all our questions. When my mum moved into Admiral Court, she was so happy, loved her posh bedroom and ensuite, we described it like a five star hotel. Mum was so unhappy and sad in the previous Care Home, however, here at Admiral Court she was a different person, she loved how friendly and caring all the staff were, including the other residents. We appreciated the cost was slightly higher than other Care Homes but how can you put a price on a persons happiness and care for one's needs. Besides the cost, we felt, was very reasonable. Sadly mum passed away on the 1st October 2018, a few weeks after moving in, due to old age and her heart just gave up. We were glad she passed away in a safe and caring place.
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Review from Alan W (Son of Resident) published on 3 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad is a very social person and has settled in very well. He loves it here and is always involved with the numerous activities available. All the staff are very friendly and always on hand to help. Dad always has choices and now has a better social life than me.
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Review from Richard D (Friend of Resident) published on 27 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my friend's dad at Admiral Court and have been impressed by the service I saw. I have not been in many care homes but found this to be friendly, welcoming and high spec.
Staff were really attentive and my friend was well cared for.
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Review from Suzanne R (Daughter of Resident) published on 5 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my parents have received has been absolutely fantastic. I cannot express well enough how kind the staff are at Admiral Court. I mean all staff - from reception, nurses, carers, handyman and kitchen. My parents were so fond of the staff and the place itself.
Thank you all.
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Review from B J (Son of Resident) published on 14 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Professional, smooth moving in process, handled by friendly and knowledgeable staff. The first time I am happy and confident to fly home in the knowledge I am leaving my Mum in capable, kind hands.
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Review from Donna G (Granddaughter of Resident) published on 14 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find all the staff friendly, helpful and forthcoming with information. The services and activities are second to none. My Nan and Grandad have stayed here and I have also visited people as part of my role in a local Church.
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Review from Ken S (Husband of Resident) published on 1 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
There are times when there just aren't enough carers on duty, this leads to lots of problems, not least immobile residents getting little or no attention.
5 years of inflation-busting increased fees make this home poor value for money.
Reply from Mark McDonald, Manager at Hallmark Admiral CourtWe take all feedback as a learning opportunity and immediately on receiving this review we met with Ken to discuss each of his concerns.
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Review from Hannah H (Granddaughter of Resident) published on 29 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really nice and friendly staff. Great food options and clean facilities.
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Review from Diane B (Wife of Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The reception my husband and I experienced at Admiral Court upon his admission just over a month ago was efficient, kind and reassuring and such a relief to me on leaving him there. The care has continued during his stay. He has settled well and the staff both caring and managerial continue extremely
efficient and dedicated. From feeling very apprehensive and upset leaving my husband in their care I now feel reassured and confident with their care of him.
I very much enjoy visiting him in the atmosphere of welcome the whole staff have created.
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Review from Jill D (Friend of Resident) published on 22 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visited the home in December 2017. My friend seemed contented. The home looked very nice and the staff were very pleasant.
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Review from C S (Regular Volunteer) published on 21 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I volunteer at Admiral Court and recently helped at the annual Scruffts dog show, where I was able to take my dogs and enter the competition, whilst also supporting residents who were enjoying the event. It was a superb day and it demonstrated how much fun the team at the home provide to the residents.
I thoroughly enjoyed helping and will return again soon to help with other events. The home is always immaculate when I visit and people look like they are happy and enjoying themselves.
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Review from C B (Granddaughter of Resident) published on 8 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Admiral Court went above and beyond to provide care to my grandma. It was a particularly difficult situation for our family and the staff could not have been more supportive. Extremely helpful in all respects and they did all they could to provide outstanding care even though my grandma's stay was only
short-term. They paid attention to the small things that made a big difference to her day to day life. It alleviated a great deal of stress knowing that my grandma was being truly taken care of. I could not have asked any more of them. Thank you to everyone.
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Current Review Score: 9.8 (9.803)

Overview of Review Score

The Review Score of 9.8 (9.803) out of 10 for Hallmark Admiral Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.903 for Hallmark Admiral Court is calculated as follows: ( (169 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 186 Ratings = 4.903
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Hallmark Admiral Court is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Apr 2020

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 05 Jan 2026

Please contact the home for current vacancies

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Awards / Recognitions (26)

Meet the Team (2)

Jess

Jess Davies

Job Title: General Manager Joined: 2025

With over 25 years in social care, I’m proud to be General Manager at Admiral Court Care Home, where my passion for care truly comes to life.


I joined Hallmark after being inspired by its focus on living well with dementia — and I’ve never looked back. Every day is different, filled with teamwork, energy, and purpose. I love supporting others to grow, creating a happy and safe home for residents and staff alike. Outside work, I enjoy time with my family, travelling, swimming, and relaxing with a good film and a glass of wine.

Kay

Kay Palmer

Job Title: Customer Relationship Manager

I am very humbled to have a job where I get to help families and loved ones on their journey in making a very difficult decision to come into care, easier.


I always wanted to make a positive difference in someone’s life, even if just a little, being a Customer Relationship Manager helps me do this every day. Taking a little of the emotional burden they are feeling away, but most of all letting them know they are not alone and I am here to walk that journey with them, side by side.


To make a difference to someone’s life is a truly special position to be in. My job enables me to do this every day. I love what I do.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Admiral Court to verify any information. View our terms and conditions. Hallmark Admiral Court has an Enhanced Service - more info.