Langford View

Coach House Mews, Bicester OX26 6EW
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9.7 109 Reviews
  • Langford View, Bicester
Langford View offers empathetic, person-centred care for 60 residents. The home has a team of highly-skilled and friendly carers who are passionate about providing residential, early-stage dementia and nursing care for older people.

Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.

All residents are supported in the pursuit of an active lifestyle and personal interests, while benefitting from a care philosophy that prioritises dignity and independence alongside health, safety and security.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1410 – £1450
  • Self-Funded Nursing Care: £1863 – £1863
  • RESPITE Self-Funded Residential Care: £1540 – £1595
  • RESPITE Self-Funded Nursing Care: £2018 – £2018

Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
We currently have a welcome offer available for new residents funding their own care at Langford View. The offer includes free hairdresser/barber services, chiropody, daily newspaper of your choice and toiletry gift set on arrival.


Terms and conditions apply. Available for a limited time only. Speak to a member of the team for more information.


Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.

These prices are only a guideline, please contact Langford View to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Patricia Pita (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Langford View Reviews (109)

9.7

Langford View has a Review Score of 9.7 (9.670) out of 10, based on 25 reviews in the last 2 years.
Over all time Langford View has 109 reviews.

Overall Experience
  • 81
  • 24
  • 3
  • 0
  • 1
Date Published
  • 109
  • 9
  • 13
  • 25
  • 84
Reviewer Connection to Langford View
  • 30
  • 28
  • 16
  • 5
  • 5
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 109, showing 21-40
Review from Pauline S (Resident) published on 14 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been unwell recently and the staff took good care of me!
Reply from Helen Dearing, On behalf of the team at Langford View

Many thanks for your review, we really appreciate it. You're more than welcome, it's been a pleasure caring for you.

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Review from Linda C (Daughter of Resident) published on 11 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum, after 11 falls and stays in the hospital, was admitted to Langford View on February 20th 2020, at the age of 94.
I would definitely recommend Langford Vire to friends and family.
Mum has received excellent care during her time here.
Reply from Helen Dearing, On behalf of the team at Langford View

Many thanks for your review; we really appreciate how highly you rate the care we provide to your mum. We love having your mum with us. If there's anything more we can do for her, please let us know.

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Review from Nicholas S (Son of Resident) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Room was clean, food was good.
Staff were brilliant.
Reply from Helen Dearing, On behalf of the team at Langford View

Many thanks for your review; we're really pleased to read how brilliant you think our staff are.

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Review from H J (Daughter of Resident) published on 10 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The ambience is happy, friendly and understanding from start to finish. All staff work hard to maintain their characteristic.
Langford View has my mother in good, safe hands. Entertainment is extensive to stimulate clients.
Reply from Helen Dearing, On behalf of the team at Langford View

Thanks so much for leaving us a review, we really appreciate it. The staff here will be so glad to hear how happy the ambience is of the home, this means the world to us. We love having your mum here with us, she is fantastic! Do come and say hello next time you visit.

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Review from J M (Daughter of Resident) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved to Langford View after nearly a month in hospital as she now needs nursing care. The staff are warm and friendly. Everyone has gone the extra mile to help her settle in. She's treated with dignity and respect and even managed to have the first bath she'd had in years. She enjoys going to activities
and spending time in the garden. Would recommend as they do their best to create a home from home.
Reply from Helen Dearing, On behalf of the team at Langford View

Thank you for your review of our home. It's great to hear how well your mum has settled in. It's a pleasure to have her here and do let us know if there is anything else we can do for her.

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Review from Helen Roberta M (Friend of Resident) published on 23 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting a friend for over a year now. I am very impressed by the care and help given to her, the friendliness of all staff in general and the cleanliness of rooms, lounges and food area. I have told my son that if I need a care home, I want to go there instead of a Salvation Army care home,
as he could visit me. Medical care seems to be excellent. Staff are so pleasant and helpful to residents. Plenty of activities. I am eighty-two years young.
Reply from Helen Dearing, On behalf of the team at Langford View

What a wonderful review. Thank you for your kind words; the team will be thrilled to hear them. I'm so pleased your friend is thriving with us and even more pleased to hear that if you need care, you will come and stay with us. You, of course, will be most welcome. If there is anything else we can do for your friend (or you, next time you visit!), just ask!

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Review from A B (Grandson of Resident) published on 28 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home looked after my Nan with compassion and great care. She enjoyed the year she spent living here and we as a family are grateful of the care she received.
Reply from Helen Dearing, On behalf of the team at Langford View

Thank you for leaving this review. It was an honour to care for your Nan whilst she was with us. We are very sorry for your loss.

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Review from David A (Brother of Resident) published on 28 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you for all you did for my brother. All staff very friendly here. Would recommend this home every time.
Reply from Helen Dearing, On behalf of the team at Langford View

Thank you for your review, it's great to hear that you would recommend our home. It was a pleasure to care for your brother.

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Review from Linda E (Daughter of Resident) published on 22 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is comfortable and content. The staff are caring and helpful. They keep us up to date with hospital visits in good time. My mother is enjoying the food and the company at mealtimes though she is content being in her own room the rest of the time.
Reply from Rowen Campbell, on behalf of the team at Langford View

I'm glad to hear that your mother is happy with us at Langford View. If there is anything further we can do for her, or for you, please don't hesitate to ask. Thank you for taking the time to write us a review.

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Review from Janet S (Daughter of Resident) published on 3 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A huge thank you to the Managerial team, Carers and their families for putting on an amazing Afternoon Tea Party for their residents and their families. Also to the local Minister for organising the music. It was heart warming to see the team dancing and singing with the residents and families too.
We were blessed with a beautiful sunny afternoon, the team went over and above to ensure there residents were provided with sun hats and plenty of fluids to ensure their well being absolutely outstanding care and attention. The Afternoon Tea was outstanding too. Thank you so much!
Reply from Rowen Campbell, on behalf of the team at Langford View

I'm glad you had such a good time at our tea party! Thank you very much for coming, and for taking the time to write us a review - the team really do appreciate it.

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Review from J H (Resident) published on 14 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful, caring and kind, tidy room and made beautiful. Listens to me. Helps with personal care, and my clothing is made beautiful.
Reply from Helen Dearing, On behalf of the team at Langford View

We love having you here at Langford, and we're so pleased to hear how caring you think the team here are. That will make their day. Do let us know if there is anything else we can do for you.

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Review from Simon B (Nephew of Resident) published on 9 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt was at Langford View for almost two years and throughout that time was comfortable, secure and treated with dignity. Given her circumstances, she was content. I think my only reservation is that she was a fussy eater and perhaps more could have been done to accommodate her preferences.
Reply from Rowen Campbell, on behalf of the team at Langford View

Thank you for your feedback and for taking the time to write us a review. I'm glad your aunt was comfortable and content at Langford View. I will share your comments with our team there.

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Review from J M (Resident) published on 10 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good staff, they are looking after me. I am happy with the care they have been so good to me. I am grateful to the manager who gave me my room to me I am very happy with it.
Reply from Freya Higgs, Marketing Administrator at Langford View

Thank you for your lovely feedback. I am pleased to hear you're enjoying the home.

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Review from M S (Resident) published on 10 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy. Everyone is okay I am fine with people. The staff look after me properly. I had no falls since I arrived.
Reply from Rowen Campbell, on behalf of the team at Langford View

Thank you for taking the time to share your experience of our home and I am glad you are settled and happy. Our team will be grateful for your feedback.

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Review from L O (Respite Resident) published on 10 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Love the activities section and being amongst other residents as this boosted me up after a very stressful year! Staff are very helpful and considerate and tend to many requests. Good community spirit - Number "1" in the team!
Reply from Freya Higgs, Marketing Administrator at Langford View

Thanks for your lovely comment. I am so glad you're happy in the home and enjoying the activities. We'll pass this on to our team.

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Review from Sue M (Daughter of Resident) published on 1 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I know my mother is very difficult, we appreciate all that is done for her!
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Review from M B (Resident) published on 17 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the Langford View Care Home very good. When I first arrived on 21st May last year I could hardly walk and had to be hoisted in and out of bed. With the help of the carers and a frame, I am now able to walk up and down the corridor on my own. All the staff are very helpful.
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Review from P G (Husband of Resident) published on 17 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found my husband comfortable and happy most of the time. The only problem I have been aware of is his inability to sit comfortably in his armchair which I have now replaced with the reclining chair he used at home. All staff members have been kind and attentive whenever I visited and indeed made
me welcome and at ease.
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Review from J D (Daughter of Resident) published on 13 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care, both physical and emotional. Activities organised are varied and interesting. Always made to feel welcome as extended family. Communications to family about care/women prompt. Available to discuss and place next steps. All the staff, regardless of role, are professional, friendly and
caring. A great place. Well done, and thank you to everyone. PS, speed at which we could Skype during the first lockdown - excellent.
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Review from S F (Daughter-in-law of Resident) published on 13 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We find the staff are always willing to help in any way. The rooms are lovely. The home is so clean and tidy. We would recommend the home to anyone that needs it for loved ones.
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Current Review Score: 9.7 (9.670)

Overview of Review Score

The Review Score of 9.7 (9.670) out of 10 for Langford View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.670 for Langford View is calculated as follows: ( (238 Excellents x 5) + (42 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) + (10 Very Poors x 1) ) ÷ 297 Ratings = 4.67
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Langford View is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 May 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (3)

Patricia

Patricia Pita

Job Title: Home Manager Joined: 2020

Patricia Pita is the Home Manager of Langford View in Bicester, having been recently promoted from Deputy Manager at Isis House.


Patricia brings over 20 years of experience in nursing, with 14 years spent in the care sector. She joined the Trust as Unit Lead and progressed to Deputy Manager in 2020, followed by a 2025 promotion to Home Manager.


Patricia holds dual registration as a nurse, having completed both her Nursing Degree and postgraduate qualifications in Mental Health Nursing. This combination gives her a deep understanding of both physical and mental health needs, and she is passionate about delivering holistic, person-centred care.


Patricia is dedicated to empowering both residents and her team, and she brings warmth, compassion, and strong leadership to her role.


Outside of work, Patricia enjoys travelling, exploring new cultures, and spending quality time with her family.

Tricia

Tricia Thomas

Job Title: Bursar

Tricia's role as Bursar at Langford View means that she is often at the centre of activity within the home.


Tricia is passionate about the high levels of care we provide at Langford View and she decided to take the step into her current role as Bursar after having been a care leader and achieving qualifications in Care Leading, Dementia and Management and then being the home's Admin Assistant.


Tricia is an expert in managing a busy workload and, among her many responsibilities, she supervises ancillary staff, arranges training, is responsible for ordering for the home in-line with budgets and ensures the smooth-running of day-to-day activities such as gardening, residents’ shopping and serving meals.


This expertise and willingness to help was recognised with two years’ nominations and one win for Oxfordshire Office Support of the Year within the Trust.


On special occasions and during fundraising activities you will often be able to see Tricia in full fancy dress, wearing a wig or even joining a conga around our car park! In her spare time, Tricia enjoys walking her dog and spending time with her family.

Emma

Emma Cottle

Job Title: Admin Assistant

Emma is Langford View’s Admin Assistant and will be the first to offer a very warm welcome to all visitors.


Emma enjoys the varied nature of the role, whether she is organising staff rotas, reviewing residents’ financial accounts or showing round a new resident and their family.


Emma holds NVQ levels 2 and 3 in Care and brings nearly three decades of experience working in the care industry. Emma always knew she wanted to work in care and has held a number of different roles within the Trust. Emma finds her current role rewarding because of the difference she knows it makes to the lives of Langford View residents. She likes nothing more than to hear residents laugh and seeing the smiles on their faces; particularly if she is dressed up for charity!


Emma likes to spend her spare time with her grandchildren and tending to her garden.

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